Every review we hold for the Guildford office, from every platform, shown as written. First names only.
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5/5
GoogleFrom the first meeting with James and with Rachel, we were impressed by the prompt and friendly service, helping us to feel confident throughout the whole process of letting out our property. Homeclub listened well, and acted conscientiously. We donβt hesitate to recommend them! Thankyou Homeclub team!
Mary Β· 2 July 2025
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5/5
GoogleBrilliant and supportive staff, made the entire experience of getting my first place so easy.
If you ever have an issue, the staff are dedicated to getting it fixed as quickly and as smoothly as possible.
Thanks.
Lilliy Β· 16 February 2026
Agent replied Β· 12 April 2024
Hello Lilliy,
Thank you for your 5* review and kind words, they are much appreciated. I hope you have had time to settle into your home now and are enjoying it!
-James & The Home Club Team
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5/5
GoogleGreat company with great staff, special thanks to Rachel who made everything so seamless, a very professional honest approach. Thankyou
Barry Β· 14 March 2025
Agent replied Β· 8 October 2024
Hi Barry,
Thanks for your ongoing support - we really appreciate the 5* review and hope β¦ More
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5/5
GoogleThank you to the Home Club for their professionalism and empathy. Rachel has been a delight to work with.
Will Β· 14 March 2025
Agent replied Β· 20 August 2024
Hi Will,
Thank you for you 5* review, it was a pleasure working with you and we wish you β¦ More
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5/5
GoogleExcellent service. I am highly recommended. All the staffs are really professional, helpful and friendly. Very appreciate of their fast response and their opinions. I really appreciate James, Henri, Jenny as they really help us a lot. They always willing to answer all my questions.
Thanks for the great team and this great company π. I am pleased that I choose the right choice.
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§ε Β· 4 May 2022
Agent replied
Thank you for your lovely review, we enjoy helping you and your family with the move to Guildford.
We look forward to welcoming you to your new home and as always if you need anything please do not hesitate to get in touch.
- James & the team
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5/5
GoogleExcellent service. I am highly recommended. All the staffs are really professional, helpful and friendly. Very appreciate of their fast response and their opinions. I really appreciate James, Henri, Jenny as they really help us a lot. They always willing to answer all my questions. Thanks for the great team and this great company π. I am pleased that I choose the right choice.
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§ε Β· 4 May 2022
Agent replied
Thank you for your lovely review, we enjoy helping you and your family with the move to Guildford. We look forward to welcoming you to your new home and as always if you need anything please do not hesitate to get in touch. - James & the team
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5/5
GoogleLily Sharpin handled the viewing and everything was professional and easy. All questions were answered and the tenancy application process was straight forward, with help offered along every step. Would gladly recommend them
Sam Β· 5 October 2026
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5/5
GoogleThe team at the Home Club were fantastic at finding us the right tenant for our property. We are renting out our home due to moving away for work so we are landlords more by accident than design. They handled everything, so we didnβt have β¦
Anna Β· 8 October 2025
Agent replied Β· 3 January 2025
We really appreciate the 5* review and your kind words Anna, its a pleasure working with you and we hope that all continues well with the tenancy. β¦ More
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5/5
GoogleJames Hay has been managing our property for rent in Guildford, Onslow Village and has been on the ball since day one. He has rented our property in just a few weeks with lovely tenants. As a landlord, I would highly recommend James Hay and β¦
Adam Β· 8 October 2023
Agent replied
It was a pleasure working for you Adam. We are thrilled to hear that the online portal has been a helpful tool for managing your property portfolio. Weβll be sure to help you further throughout the tenancy and onwards, thank you again for your kind words. -James and the team
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5/5
GoogleWe recently sold our house through the Pudsey branch with the help of Debbie and she has been absolutely amazing throughout the whole process. We did a few viewings through this office when we were trying to find somewhere to buy and β¦
Katie Β· 25 October 2025
Agent replied Β· 25 July 2026
Thank you Katie for taking the time to leave a comprehensive review! We are glad that you have had positive interactions throughout your experience with us.
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5/5
GoogleTenant finding quick and successful.
Alan Β· 21 August 2026
Agent replied Β· 28 August 2026
Hi Alan,
Thank you for your 5* review, it has been a pleasure working with you and we look forward to continuing to help in the future!
The Home Club Team
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5/5
GoogleGloria who took me around a few properties was so lovely, helpful & friendly and Deborah who handled the offer process was also brilliant - a nice smooth journey
Lynne Β· 25 February 2026
Agent replied Β· 25 July 2026
Thank you for such kind feedback, Lynne. Delighted to hear the whole experience felt smooth and enjoyable. All our best!
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5/5
GoogleRachel was efficient and friendly and found me my perfect little spot.
Alex Β· 16 April 2025
Agent replied Β· 18 April 2025
Thanks Alex - we really appreciate the review, and hope you will be very happy in your new home!
- The Home Club Team
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5/5
GoogleRachel is a fantastic estate agent, very knowledgeable and personable. She helped myself and my friends find a house to rent that was in our budget and met our needs in regards to space and quality!
Jess Β· 14 March 2024
Agent replied Β· 9 April 2024
Hello Jess,
Thank you for your 5* review, and kind words abotu Rachel. It is much β¦ More
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5/5
GoogleMy experience with this agency is the best I've had yet. The viewings were conducted professionally, and my offer was communicated promptly. From the moment my offer was accepted to when all the paperwork was done, it took three days, with β¦
Ramin Β· 8 October 2025
Agent replied Β· 11 October 2024
Hi Ramin,
We really appreciate your kind words and 5* review! Thank you for your support, β¦ More
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5/5
GoogleI've had a fantastic experience renting through The Home Club. The team was friendly, efficient, and always quick to respond to any questions or issues. They made the process simple and stress-free, and they've continued to provide great support throughout. It's clear they genuinely care about their tenants, highly recommended!
Tudor Β· 23 July 2025
Agent replied Β· 23 August 2025
Hi Tudor,
Thanks very much for your kind words! We were really happy to help and hope you enjoy your new home.
The Home Club Team
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5/5
GoogleMel showed us round a house in pudsey, very friendly and knowledgeable. Highly recommend
Kyle Β· 25 May 2026
Agent replied Β· 25 July 2026
Thanks Kyle for the positive review, really appreciated!
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5/5
GoogleA 5 βοΈ service from Home Club team! James and Henri were both in constant contact, listened to my requirements and found the perfect tenants for a very loved home. From the communication, photos and advertising of the property, I couldnβt ask for more. Have and will continue to highly recommend. Will come back time and time again.
Rosa Β· 17 March 2022
Agent replied
Thank you for your very kind words Rosa. Weβre thrilled to have helped you find tenants who will love your home as much as you do!
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5/5
GoogleI received truly outstanding service from Gemma and Rochelle during my recent sale. Having previously worked in the industry, I know itβs not always an easy process, but I was kept fully updated throughout. They successfully negotiated an β¦
Jack Β· 25 October 2025
Agent replied Β· 25 July 2026
Thanks Jack, glad you found us helpful!
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5/5
GoogleGemma and Rochelle have been nothing short of exceptional. They guided us through every step of the process with professionalism, care, and expertise. They made sure we were always informed and their combined effort made us feel supported β¦
Estera Β· 25 October 2025
Agent replied Β· 25 July 2026
Thank you Estera for such kind words! We are pleased that we could satisfy your needs and exceed your expectations, all the best.
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5/5
GoogleBrilliant agency, lily was especially helpful in finding the perfecf home and guiding us through the process
Lucas Β· 16 April 2026
Agent replied Β· 9 July 2026
Hi Lucas,
Thank you for your 5* review and kind words about Lily. We're so glad she could help you find the perfect home and guide you through the process. All the best in your new place!
The Home Club Team
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5/5
GoogleHad a house viewing and they were very helpful and gave all the information I needed to know. And also helping me through the buying process.
Francis Β· 25 January 2026
Agent replied Β· 25 July 2026
Great to hear you felt supported and well informed from the start, Francis. We are glad we could help, and thank you for sharing your feedback with us.
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5/5
GoogleThey are really helpful and they make sure to keep you in the loop at all times! Highly recommend!
Amelia Β· 21 March 2026
Agent replied Β· 9 July 2026
Hi Amelia,
Thank you so much for your 5* review and kind words - we really appreciate it! We're glad we could keep you informed throughout the process and help make things smooth for you.
The Home Club Team
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5/5
GoogleAfter a bad experience with another high street agent, I decided to switch to The Home Club and give them a try. Henri and the team are highly professional with knowledgeable staff and a personable service. β¦
Emily Β· 8 October 2023
Agent replied Β· 2 August 2023
Hi Emily,
We are so pleased to have been able to offer you an improved service, thank you very much for the opportunity! We look forward to working with you into the β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.