Trusted Agent profile Β· Guildford

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The Home Club Guildford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

262 reviews across 1 platform

11 Quarry Street, Guildford, GU1 3UY

The Home Club's office in Guildford, at 11 Quarry Street, is rated 4.9 out of 5 across 262 reviews on 1 platform, including 262 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

262

Reviews on Google

This office

Reviews may appear on more than one platform.

About The Home Club Guildford

Integrity, transparency & reliability, why work any other way? Why should finding the perfect place be an ordeal? And who said letting a property should be an endless source of drama? We keep things simple, putting you and the things you need at the centre of everything we do. Put simply, we will help you let your property or find a home with minimum fuss and maximum satisfaction.

Awards

The Trusted Agent 2026 results for The Home Club, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Google

From the first meeting with James and with Rachel, we were impressed by the prompt and friendly service, helping us to feel confident throughout the whole process of letting out our property. Homeclub listened well, and acted conscientiously. We don’t hesitate to recommend them! Thankyou Homeclub team!

Mary Β· 2 July 2025

5/5

Google

Brilliant and supportive staff, made the entire experience of getting my first place so easy. If you ever have an issue, the staff are dedicated to getting it fixed as quickly and as smoothly as possible. Thanks.

Lilliy Β· 16 February 2026

Agent replied Β· 12 April 2024

Hello Lilliy, Thank you for your 5* review and kind words, they are much appreciated. I hope you have had time to settle into your home now and are enjoying it! -James & The Home Club Team

5/5

Google

Great company with great staff, special thanks to Rachel who made everything so seamless, a very professional honest approach. Thankyou

Barry Β· 14 March 2025

Agent replied Β· 8 October 2024

Hi Barry, Thanks for your ongoing support - we really appreciate the 5* review and hope … More

5/5

Google

Thank you to the Home Club for their professionalism and empathy. Rachel has been a delight to work with.

Will Β· 14 March 2025

Agent replied Β· 20 August 2024

Hi Will, Thank you for you 5* review, it was a pleasure working with you and we wish you … More

5/5

Google

Excellent service. I am highly recommended. All the staffs are really professional, helpful and friendly. Very appreciate of their fast response and their opinions. I really appreciate James, Henri, Jenny as they really help us a lot. They always willing to answer all my questions. Thanks for the great team and this great company πŸ‘. I am pleased that I choose the right choice.

吳慧君 Β· 4 May 2022

Agent replied

Thank you for your lovely review, we enjoy helping you and your family with the move to Guildford. We look forward to welcoming you to your new home and as always if you need anything please do not hesitate to get in touch. - James & the team

5/5

Google

Excellent service. I am highly recommended. All the staffs are really professional, helpful and friendly. Very appreciate of their fast response and their opinions. I really appreciate James, Henri, Jenny as they really help us a lot. They always willing to answer all my questions. Thanks for the great team and this great company πŸ‘. I am pleased that I choose the right choice.

吳慧君 Β· 4 May 2022

Agent replied

Thank you for your lovely review, we enjoy helping you and your family with the move to Guildford. We look forward to welcoming you to your new home and as always if you need anything please do not hesitate to get in touch. - James & the team

5/5

Google

Lily Sharpin handled the viewing and everything was professional and easy. All questions were answered and the tenancy application process was straight forward, with help offered along every step. Would gladly recommend them

Sam Β· 5 October 2026

5/5

Google

The team at the Home Club were fantastic at finding us the right tenant for our property. We are renting out our home due to moving away for work so we are landlords more by accident than design. They handled everything, so we didn’t have …

Anna Β· 8 October 2025

Agent replied Β· 3 January 2025

We really appreciate the 5* review and your kind words Anna, its a pleasure working with you and we hope that all continues well with the tenancy. … More

5/5

Google

James Hay has been managing our property for rent in Guildford, Onslow Village and has been on the ball since day one. He has rented our property in just a few weeks with lovely tenants. As a landlord, I would highly recommend James Hay and …

Adam Β· 8 October 2023

Agent replied

It was a pleasure working for you Adam. We are thrilled to hear that the online portal has been a helpful tool for managing your property portfolio. We’ll be sure to help you further throughout the tenancy and onwards, thank you again for your kind words. -James and the team

5/5

Google

We recently sold our house through the Pudsey branch with the help of Debbie and she has been absolutely amazing throughout the whole process. We did a few viewings through this office when we were trying to find somewhere to buy and …

Katie Β· 25 October 2025

Agent replied Β· 25 July 2026

Thank you Katie for taking the time to leave a comprehensive review! We are glad that you have had positive interactions throughout your experience with us.

5/5

Google

Tenant finding quick and successful.

Alan Β· 21 August 2026

Agent replied Β· 28 August 2026

Hi Alan, Thank you for your 5* review, it has been a pleasure working with you and we look forward to continuing to help in the future! The Home Club Team

5/5

Google

Gloria who took me around a few properties was so lovely, helpful & friendly and Deborah who handled the offer process was also brilliant - a nice smooth journey

Lynne Β· 25 February 2026

Agent replied Β· 25 July 2026

Thank you for such kind feedback, Lynne. Delighted to hear the whole experience felt smooth and enjoyable. All our best!

5/5

Google

Rachel was efficient and friendly and found me my perfect little spot.

Alex Β· 16 April 2025

Agent replied Β· 18 April 2025

Thanks Alex - we really appreciate the review, and hope you will be very happy in your new home! - The Home Club Team

5/5

Google

Rachel is a fantastic estate agent, very knowledgeable and personable. She helped myself and my friends find a house to rent that was in our budget and met our needs in regards to space and quality!

Jess Β· 14 March 2024

Agent replied Β· 9 April 2024

Hello Jess, Thank you for your 5* review, and kind words abotu Rachel. It is much … More

5/5

Google

My experience with this agency is the best I've had yet. The viewings were conducted professionally, and my offer was communicated promptly. From the moment my offer was accepted to when all the paperwork was done, it took three days, with …

Ramin Β· 8 October 2025

Agent replied Β· 11 October 2024

Hi Ramin, We really appreciate your kind words and 5* review! Thank you for your support, … More

5/5

Google

I've had a fantastic experience renting through The Home Club. The team was friendly, efficient, and always quick to respond to any questions or issues. They made the process simple and stress-free, and they've continued to provide great support throughout. It's clear they genuinely care about their tenants, highly recommended!

Tudor Β· 23 July 2025

Agent replied Β· 23 August 2025

Hi Tudor, Thanks very much for your kind words! We were really happy to help and hope you enjoy your new home. The Home Club Team

5/5

Google

Mel showed us round a house in pudsey, very friendly and knowledgeable. Highly recommend

Kyle Β· 25 May 2026

Agent replied Β· 25 July 2026

Thanks Kyle for the positive review, really appreciated!

5/5

Google

A 5 ⭐️ service from Home Club team! James and Henri were both in constant contact, listened to my requirements and found the perfect tenants for a very loved home. From the communication, photos and advertising of the property, I couldn’t ask for more. Have and will continue to highly recommend. Will come back time and time again.

Rosa Β· 17 March 2022

Agent replied

Thank you for your very kind words Rosa. We’re thrilled to have helped you find tenants who will love your home as much as you do!

5/5

Google

I received truly outstanding service from Gemma and Rochelle during my recent sale. Having previously worked in the industry, I know it’s not always an easy process, but I was kept fully updated throughout. They successfully negotiated an …

Jack Β· 25 October 2025

Agent replied Β· 25 July 2026

Thanks Jack, glad you found us helpful!

5/5

Google

Gemma and Rochelle have been nothing short of exceptional. They guided us through every step of the process with professionalism, care, and expertise. They made sure we were always informed and their combined effort made us feel supported …

Estera Β· 25 October 2025

Agent replied Β· 25 July 2026

Thank you Estera for such kind words! We are pleased that we could satisfy your needs and exceed your expectations, all the best.

5/5

Google

Brilliant agency, lily was especially helpful in finding the perfecf home and guiding us through the process

Lucas Β· 16 April 2026

Agent replied Β· 9 July 2026

Hi Lucas, Thank you for your 5* review and kind words about Lily. We're so glad she could help you find the perfect home and guide you through the process. All the best in your new place! The Home Club Team

5/5

Google

Had a house viewing and they were very helpful and gave all the information I needed to know. And also helping me through the buying process.

Francis Β· 25 January 2026

Agent replied Β· 25 July 2026

Great to hear you felt supported and well informed from the start, Francis. We are glad we could help, and thank you for sharing your feedback with us.

5/5

Google

They are really helpful and they make sure to keep you in the loop at all times! Highly recommend!

Amelia Β· 21 March 2026

Agent replied Β· 9 July 2026

Hi Amelia, Thank you so much for your 5* review and kind words - we really appreciate it! We're glad we could keep you informed throughout the process and help make things smooth for you. The Home Club Team

5/5

Google

After a bad experience with another high street agent, I decided to switch to The Home Club and give them a try. Henri and the team are highly professional with knowledgeable staff and a personable service. …

Emily Β· 8 October 2023

Agent replied Β· 2 August 2023

Hi Emily, We are so pleased to have been able to offer you an improved service, thank you very much for the opportunity! We look forward to working with you into the … More

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Questions about The Home Club Guildford

How many reviews does The Home Club Guildford have?

The Home Club's Guildford office has 262 reviews across 1 platform: 262 on Google.

What is The Home Club Guildford's rating?

The Home Club Guildford is rated 4.9 out of 5 across all 262 reviews, and 4.9 out of 5 on Google from 262 reviews.

Has The Home Club won any awards?

Yes. In The Trusted Agent 2026 awards: The Home Club, Guildford won Trusted Agent.

Where is The Home Club's Guildford office?

The Home Club Guildford, 11 Quarry Street, Guildford, GU1 3UY.

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