Romans Guildford reviews

★★★★★ 5/5

Trustpilot

Very happy with Donna-Marie Brant at Bracknell

Donna-Marie Brant has been looking after our rental flat for a number of years now. She is no nonsense and gives relevant, practical advice when dealing with issues which is what we like. Everything is dealt with efficiently. We have no hesitation in recommending and thanking Donna for all her continued hard work.

Melanie · 26 March 2023

★★★★★ 5/5

Trustpilot

Pooja has been brilliant!

Pooja is leaving us as one of our property managers, and will be missed. I have been a customer of Romans for 11 years, over this time I have had many different property managers from my properties. I’ve never felt the need to write a review but she has been so good with us, super helpful and we really appreciate that.

Vikstar · 25 May 2022

★★★★★ 1/5

Trustpilot

I rented with Romans once and never…

I rented with Romans once and never will again.

Brock · 30 July 2026

★★★★★ 5/5

Trustpilot

Kimberley is our Property Manager for…

Kimberley is our Property Manager for some years now. We truly value her knowledge and advice on our two properties. She is always professional and yet friendly. We depend on her a lot and dread to think of her ever leaving Romans. So good to have her as the go to person and she is easily accessible via email or telephone.

Martina · 9 May 2022

★★★★★ 5/5

Google

We just bought our dream home in Clandon and I couldn’t be more grateful to the Romans team, particularly Grace who helped us every step of the way. She was friendly, knowledgeable and always on the front foot. Romans give estate agents a good name. Thank you for all of your support.

Hannah · 16 April 2023

★★★★★ 5/5

Trustpilot

Yateley branch

Catherine, Kyle and Chris, (Yateley) were always on hand if needed.  Not pushy, just in the background with little updates.  They were efficient, courteous and knowledgeable.  We were unsure if we were going to sell when Christ came round, but he continued to reassure us that it was our decision, and they would be there, if and when the time came.  Kyle spent time going over the finer details of our requirements and Catherine, well, wow, what an asset to the company.  There were days when we just didn't think it was going to happen, but she was brilliant, and assisted us smoothly through.  Even passing on messages from our buyer to us, and visa versa.  Which I am sure was above and beyond! Thank you one and all!

NICOLA · 8 August 2023

★★★★★ 5/5

Trustpilot

From my first contact with Romans it…

From my first contact with Romans Tilehurst it was a seamless transaction. Mark was very approachable and explained everything fully and put me at ease straightaway. I later met the manager Steve who took time out to go over a couple of points for me, nothing was too much trouble and Nathan was very responsive, they are a great team, well run and very customer friendly, i highly recommend them.

Jason · 19 March 2024

★★★★★ 5/5

Trustpilot

A big thank you to Katie Page who has…

A big thank you to Katie Page who has been super helpful from start to finish, getting back to me quickly with any questions I had and gave really clear answers to everything. The process was very smooth and I felt well supported by the team, especially Katie so thank you again!

Sam · 6 April 2023

★★★★★ 5/5

Trustpilot

Would Like to give a heart felt…

Would Like to give a heart felt thankyou to the team at Romans Tilehurst for their excellent professional help in finding our brother and his children a property to rent after a difficult time, a special mention to Steve Chitty, Dan Hine and Lloyd Jacques for going above and beyond, including dealing with any issues immediately, would highly recommend Romans Tilehurst.

Helen · 12 April 2022

★★★★★ 5/5

Trustpilot

Great experience from the Tilehurst team

This was my first time using this company and I would definitely be using them in the future for any property related business. Dan Hind has been nothing but helpful and a pleasure to contact. Every issue or question i had was promptly rectified and answered. I would highly recommend Dan and the Tilehurst team for ANY property accusation in Reading.

Damian · 8 April 2022

★★★★★ 5/5

Trustpilot

Great Experience

We viewed a property that we loved in Caversham, unfortunately the offer didn’t go through but luckily Chloe was very quick to send us properties that were even more suited to what we were looking for. When viewing properties, she had our best interests in mind. When we found another property we loved, she supported us in the application process and has been supporting us promptly with the next steps. Thank you Chloe @ Romans Caversham!

Alyssha · 1 November 2023

★★★★★ 5/5

Trustpilot

Selling a property

Jacob & Benjamin were proactive and quick to respond to any queries. They made the process much easier. Very happy with the service.

Jez · 25 November 2024

★★★★★ 5/5

Trustpilot

Great service from Romans

My late brother used Romans for the letting of his flat in Winchester for some years and always spoke well of the service they provided.When he passed away, I contacted Ceri at Romans and she was so very helpful and understanding, and supported our family as we sorted out my brothers affairs, and kept us informed of any and all matters relating to the ongoing tenancy.I thoroughly recommend Romans and thank Ceri in particular for her help over the year since we took over the flat.

Tim · 20 July 2023

★★★★★ 5/5

Trustpilot

Mark Porter​ is very helpful and full…

Mark Porter​ is very helpful and full of experience.He is in Tilehurst and Newbury Romans .He is an about pleasure and would recommend anyone to go in and engage with him if they are looking to rent or let a property. He communicates well and kept me completely up to date with the process of letting through home. We appreciated and understood the peace of mind he gave me, when they touched base with me each day. A huge thank you to Mark.

Michelle · 19 July 2023

★★★★★ 5/5

Trustpilot

fast efficient service

Anais has been very helpful in our search and eventually finding a new home in a few days for my family and I. Due to my work schedule, I was not always available for processes required and Anais has been very patient with us. We are looking forward to moving in in a couple of days.

Fungai · 4 November 2022

★★★★★ 1/5

Trustpilot

They share your private info to 3rd parties without consent

I signed up with this agent today to see a property for sale. It’s been a nightmare thus far. I’ve had my details shared to agents in my area ( despite being listed and contracted already for the sale of my home), which I did not give permission for. I’ve had spam emails addresses to Mr, despite being the MRS with the details logged with Romans (insulting and sexist much?). I’ve had the booking cancelled because the vendor won’t do viewings on weekends (they clearly don’t want to sell, so why is it listed on Rightmove?This whole thing has been a debacle and all because I shared my email ( which I had to spell out 6 times on 2 phone calls because they got it wrong) and phone number to be listed and vetted for the viewing. These agents are muppets and so incredibly unprofessional.. don’t bother! Go elsewhere they will mess you around and breech privacy laws to boot!!!

Sara · 1 July 2024

★★★★★ 5/5

Trustpilot

The whole process was smooth

The whole process was smooth The initial contact, the viewing, the checks and the moving. Mark and Lorraine were very helpful and made everything easier.Would strongly recommend using Romans any day

Bridget · 15 July 2024

★★★★★ 5/5

Trustpilot

Rental property

I have had a good experience using romans to rent a lovely property. Romans made the whole process as simple as possible for me and Jonathan Randall in particular had been my main point of contact. He has been very thorough, prompt and helpful at all times. The whole process completed in 10 days. I would like to thank Jonathan for all his help and making the experience smooth and positive for me.

Melissa · 28 December 2023

★★★★★ 1/5

Trustpilot

DO NOT RENT WITH ROMANS

Threatened firstly with you have to take their zero deposit scheme or the landlord won’t accept you.When we moved in, our rental house had apparently been ‘professionally cleaned’, funny how there was remains in every kitchen cupboard and mud on the carpets, must all be part of that ‘sparkle service’ we were charged for on check in.When moving out 1 years later, the inventory report they took was remarkably more detailed than the check in report on entry. We left that place immaculate, yet every tiny scuff, hole, latches added from previous tenants was attributed to us and a fine was charged.They bully you into paying or go to arbitration and pay more money for that. I will never be renting from Romans again and just hope somebody reads this and decides to save themselves the awful experience that we had. It’s the fact they actually fine you for their scams that really infuriated me.My experience from Romans left me feeling like I was a cash cow for them to milk as much money from as possible. Romans is a terrible company to consider letting from, I hope you don’t make the same mistake that we did. Let these incompetent, unprofessional and hurtful people go out of business.

Paul · 19 June 2024

★★★★★ 5/5

Trustpilot

Romans have delivered an incredible…

Romans have delivered an incredible service in helping us find a house. It was the excellent reputation that made us choose Romans, and they did not disappoint in any way. I would like to express a special thanks and appreciation to Anais our letting advisor, who provided the most professional service. You made this whole process much easier than it could have been. Everything went very smoothly. We want to express our appreciation for the way you took the time to understand exactly what we were looking for and for the great communication. It made all the difference.

Yve · 28 June 2023

★★★★★ 5/5

Trustpilot

Easy and helpful service from Romans Reading

We contacted number of letting agents and Companies. Some not responded at all or just make our moving hard. Finally we meet Romans Letting Reading and through their system we moved to new house just in few days. Easy, non complicated guide system, we also visited office to pickup keys, have had additional question about advice of later house purchase and mortgage. Every-time we meet helpful professional people who know their job. Special thanks to Sang and Kimberley.

Jaromir · 20 August 2023

★★★★★ 5/5

Trustpilot

Romans continue to Impress:

I have had the pleasure of renting out properties with Romans for many years, and recently in buying a property with them. During this time I’ve always been thoroughly impressed by their staff and their level of customer service and support. I would recommend Romans to anyone wishing to rent out or sell their property. I’ve been particularly impressed by Debra Barman, Senior Property Manager who continues to deliver. She has great attention to detail and is quick to respond to any questions/issues I have, thus giving me the feeling she is on top of her game. I have the utmost confidence in her abilities to effectively manage my properties, and she often goes above and beyond to help support me. I’d also like to thank Deborah Grierson, Senior Letting Consultant for her continued support and professionalism. Both are a pleasure to deal with. Keep up the great work.

Stuart · 20 June 2023

★★★★★ 5/5

Trustpilot

Izzy - Romans Yateley - outstanding

Izzy, in the yateley Romans Office was outstanding. She helped us find the perfect home to rent. We are so very happy. Izzy made the process very easy and straight forward

Rosie · 27 June 2024

★★★★★ 5/5

Trustpilot

Top class service

We have rented two properties through Romans and have Always found the whole team in Swindon very helpful. However our usual contact is Danie Brock and her attention to detail and customer service is exceptional. She always returns calls and sorts out issues that are satisfactory to both the tenants and landlords. Thank you Danie for your excellent service

Bernadette · 21 April 2022