Romans Guildford reviews

★★★★★ 5/5

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Massive thanks to Sarah Boyens at the…

Massive thanks to Sarah Boyens at the Bracknell office. I contacted Sarah at 13:00 regarding an urgent issue, by 15:00 Sarah had sorted everything. Sarah also followed up the next day with the various people involved to ensure that I had total peace of mind. Brilliant service thanks

Debs · 3 March 2023

★★★★★ 5/5

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As a Landlord

As a Landlord, I found Tim Allan a delight to deal with, he actually left his desk to see my flat, and deal with problems hands on. (You can not manage a property sittng behind a desk).To those Landlords being tortured by their letting agents in Reading, I can only confirm that my experience with ROMANS Reading was very positive.I now have 2 flats with ROMANS Reading, and 1 detached property with ROMANS Woodley

Peter · 23 August 2023

★★★★★ 5/5

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Romans Wokingham Kerry and team

Romans Wokingham team and Kerry were a great help, specially that it is my first time renting a property in the UK. They were very patient with all my questions and the property check the box of everything I have asked for. Thank you Kerry and the team, I appreciate the support!

Carina · 5 October 2022

★★★★★ 5/5

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Thank you Nathan for all your help and…

Thank you Nathan for all your help and support. You made this moving much easier for us from Dronfield to Reading.

Parisa · 12 October 2024

★★★★★ 5/5

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We would like to say a big thank you to…

We would like to say a big thank you to David , he was helping our family a lot to find a house that really suits us! He is very kind, well informed, friendly and he does a brilliant job! Thank you again, David! Was a pleasure to meet someone like you.

Roxana · 30 September 2022

★★★★★ 5/5

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Efficient and reliable. contacted Julie Coombes at the…

I contacted Julie Coombes at the Swindon, mid morning on Friday 13 th May, problems with only toilet in house, very concerned that given that the weekend looming may not be able to be sorted. Couple hours later work carried out all sorted, what a relief, thanks to Julie Coombes and Contractor Neville Bishop, 😁

Dee · 13 May 2022

★★★★★ 5/5

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Mark Davison was in charge of the…

Mark Davison was in charge of the entire process of our new home. He has been professional and efficient with all the questions and documentation we need! Thank you so much!!

Soraya · 17 April 2024

★★★★★ 5/5

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Orginally a probate valuation enquiry

Orginally a probate valuation enquiry, Stephanie thought outside the box and brought along her colleague from the groups auction house. While we decided what to do with the property and during the auction process Stephanie kept in touch and even took the metre readings when we completed, thank you for your personal interest in our property sale

Sez · 31 January 2022

★★★★★ 5/5

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Seamless experience!

Seamless experience!Lucy made this usually stressful process really easy and stress free, seamless. Really loving the new place we feel really happy and know we can contact them if we have any issues in the future ! Would recommend over other agents we’ve used in the past !

Becky · 10 February 2023

★★★★★ 5/5

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Very helpful

Matt, Bethany and Ben were really helpful with buying and selling a house and a pleasure to deal with. I would recommend them.

HC · 31 August 2024

★★★★★ 5/5

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Andrei & Roman's Wokingham - 5* Experience!

Andrei and the team at Roman's Wokingham have been clear and attentive throughout my experience with them. Giving me all the necessary information, and helping me arrange extra viewings when I needed them. Would 100% recommend to anyone who is undertaking the daunting task of flat hunting!

ECJ · 8 March 2023

★★★★★ 4/5

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Stacey Cowap was very reliable at…

Stacey Cowap was very reliable at getting back to me with various issues etc, general help and other dealings with the landlord and third party companies that have done work at the property that I rented during my tenancy and has been professional about it all.

Eddie · 3 April 2023

★★★★★ 5/5

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Romans Swindon

I have used Romans in Swindon to manage my rental property for a number of years and have always received excellent service. Christine is my property manager and always acts with great professionalism. She will speak to me directly if there is any issue and is always quick to resolve any problems in the best way possible. Christine is a great asset to the swindon branch.

Huw · 4 February 2024

★★★★★ 5/5

Trustpilot

Romans is a good company

Roamns approach has been professional and I am quite happy with their services so far in my two month of engaugement with them. Specially I am very happy with their agent Mr Mark Porter who has been very helpfull to me in puting me in right track of doing things correctly. Also he has be generally very approachable and easy person to get along with. Many thanks Mark (of Romans in Tilehurst Reading)

Ali · 18 August 2023

★★★★★ 5/5

Trustpilot

Amazing customer service

Amazing customer service from the Woodley branch, I moved into a rented property a couple months ago and was extremely worried about the whole experience, however I had nothing to worry aboutI accidentally overpaid my rent and the overpayment was back in my bank within 4 days of bringing it to their attention Checkin was very smooth and easy thanks to the admin team

Sally · 15 June 2020

★★★★★ 5/5

Trustpilot

I am very impressed by Sarah Boyens…

I am very impressed by Sarah Boyens from Romans. She is always very helpful, highly professional and able to promptly find a solution of complicated and unusual matters. She is so reliable, definitely, a person I trust. I am most grateful. Thank you so much Sarah!

R · 24 March 2023

★★★★★ 5/5

Trustpilot

Consistent excellent service

Romans have consistently delivered excellent service for the past 10 years. Renting out a property is never easy but Romans ensure everything is sorted quickly and efficiently whenever issues occur, using their many trusted suppliers and trades-people. In particular, many thanks to Aston Busby for the continued great service and quick response.

Sean · 16 August 2022

★★★★★ 5/5

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Great service from Roman Kimberley

Kimberley Garcia Jones​ has been my property manager for many years. Kimberley is very professional for managing my property and provides excellent service for all the aspects of assistance I needed. She is always helpful and responsive. I am luck to have Kimberley as my property manager.

Fuwen · 17 February 2023

★★★★★ 5/5

Trustpilot

A positive Experience

We have enjoyed having Jacqueline Miles-Miller at the Bracknell office as our property manager. Jacqueline has been great in communicating with us and responds promptly to our concerns. She has been effective and helpful in liaison with our tenants. Our overall experience has been a positive one. Rotimi & Lola

Rotimi · 24 October 2022

★★★★★ 5/5

Trustpilot

Roman's have dealt quickly and…

Roman's have dealt quickly and efficiently with all my maintenance issues. Donna-Marie Brant has been my main contact for a few years and is friendly and conscientious. She always replies to emails and calls promptly and kept me informed of progress and has an easy-going nature which meant person to person contacts were never awkward.Thanks Donna-Marie

ShaunR · 22 January 2022

★★★★★ 5/5

Trustpilot

Romans Bath office (AMY) was excellent

Romans Bath office was excellent. My main contact Amy is efficient, professional, very helpful. A pleasure to have dealt with her on my tenancy. One of the few staight-forward estate agency transactions that I have experienced in the past 40 years. Thoroughly recommended.

JHL · 10 June 2023

★★★★★ 5/5

Trustpilot

I owe Romans a big thank you for taking…

I owe Romans a big thank you for taking such good care of my aunt as one of their residents (renting) for 14 years. She enjoyed all dealings with Roman's in Wokingham, particularly Heather & Eleanor. Combined with a good landlord, they have just made the process easier for me as my aunt passed away recently. Thank you Romans - Wokingham

Kim · 11 February 2021

★★★★★ 5/5

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Danie Brock, Romans, Swindon

We have worked with Dewhursts that became Romans for many years now. Our main contact is Danie Brock and have always found her extremely helpful and she has resolved issues for us in an efficient and speedy way. Always professional and always easy to contact at the end of the phone. Can't fault her.

Hilary · 26 April 2022

★★★★★ 4/5

Trustpilot

Responsive, thoughtful and efficient help

I have had excellent help from Kim Stockley from Romans. She is responsive, efficient, empathetic, and caring and has been such a help in getting us settled in the house we are renting and managing the relationship between tenant and landlord. Thanks so much Kim!

Ilona · 5 April 2023