Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleYoung kailen was a pleasure to work with. We didn’t proceed, however me and my wife thought that everything was smooth and well organised. Mr Sangha is clearly one with his head screwed firmly on. Will be recommending haart to my sister who’s currently looking for properties.
Tom · 23 September 2024
Agent replied · 23 October 2024
Thank you for the positive review.
haart lettings, Guildford
★★★★★ 5/5
GoogleI contacted Haart estate and letting agents in Guildford when I needed to rent a place. From the first contact they were really nice. Christina Steer, the letting agent who worked with me was very welcoming and helpful. She guided me through the process and made sure I provided the right documents required. It was a smooth process thanks Christina and Haart.
I recommend them highly.
Ekow · 25 August 2023
Agent replied · 24 August 2024
Thank you for the review!
haart lettings, Guildford
★★★★★ 5/5
GoogleJust want to give a massive shoutout to Toby Hart who’s been helping me secure a flat (as a first time renter). He has kept me in the loop, and answered any questions I’ve had clearly and thoroughly. He’s a credit to the company and would highly recommend him, thanks Toby!
James · 25 June 2024
Agent replied · 24 August 2024
Thank you for the 5 stars!
haart lettings, Guildford
★★★★★ 5/5
GoogleHaart in Guildford has been absolutely fantastic during my time of crisis, all thanks to Nikki. Recently had our Carbon Monoxide alarm set off and this was immediately cared for by Nikki, making sure we were safe and had an engineer round ASAP to fix the issue. I cannot say a huge enough thank you to Nikki, time and time again she has helped sort our issues in the nick of time in such a friendly manner. An invaluable asset to the team as always and our sincerest thanks to her!PositiveResponsiveness, Professionalism
Nicky · 13 January 2022
Agent replied · 12 January 2025
Dear Nicky, thank you for the fabulous feedback - it is appreciated. #
haart lettings, Guildford
★★★★★ 5/5
GoogleFollowing a significant error with tenancy paperwork, I received a three-year-old invoice from haarts lettings for an end of tenancy cleaning fee. Anne-Marie Mallard went above and beyond to investigate and resolve the issue and I am very grateful for her professional and thorough approach throughout the process.
Charlotte · 25 June 2024
Agent replied · 24 August 2024
Thank you for your kind words! - Haart Property Management
★★★★★ 5/5
GoogleThank you Nikki for always being so positive and professional👍 . Totally happy with every communication with you and absolutely professional in every aspect . You have been very responsive and easy to deal with . We had a stressful period and know we were constantly communications with you to resolve the repairs. I am very much impressed at how well you seemed to be looking after my interests and speedy responses on everything . It’s always nice to dealing with you 😀. Much appreciated!! Thank you
Mrs ShresthaPositiveResponsiveness, Quality, Professionalism, Value
Pratigya · 25 August 2021
Agent replied · 24 August 2024
Thank you for your 5* Review
★★★★★ 5/5
GoogleMegan Day and the Haart Estate Agency in Guildford are wonderful. The information supplied for the homes they represent is above and beyond what most agencies offer. Also Megan Day is not only very knowledgeable, professional and helpful she charming and fun too. Buying a house with Megan Day is going toe easy and enjoyable. Thank you Haart and Megan Day!!
Mary · 25 August 2023
Agent replied · 24 August 2024
Mary - you are such a lovely and kind person. What a thoughtful review that is most greatly appreciated! Best wishes - haart, Guildford
★★★★★ 5/5
GoogleThe agent Sanjay Agarwal was very professional in dealing with our check out after a 6 year tenancy of a flat in Guildford, there was one issue which he was able to resolve through diplomacy, and he kept us updated throughout the process, thanks!
Neil · 10 August 2024
Agent replied · 24 August 2024
Thank you for your positive review! Kind Regards haart Property Management.
★★★★★ 5/5
GoogleI had a great experience with the Guildford Haart team. With a particular shoutout to Kailen for his speedy help and great service. Things were quick, smooth, and efficient. Kailen and the team were very friendly and helpful. 10/10 would recommend.
Jack · 23 September 2024
Agent replied · 23 October 2024
Thank you for the positive feedback.
haart lettings, Guildford
★★★★★ 5/5
GoogleHaving been very disappointed with other agents I found Haart Lettings extremely pro-active. Victoria and her team proved to be first class and the result reflected the dynamic actions by the whole team. Haart Lettings will be my first choice in the future. Unlike other agents, they action what they say - swift and efficient which others could not achieve. My sincere thanks to the team whom I would highly recommend.
Claudette · 25 August 2022
Agent replied · 24 August 2024
Thankyou so much Mrs Edwards, look forward to helping you with your other properties. Thanks Victoria@haart lettings Guildford
★★★★★ 1/5
GoogleHelping us find a property they were lovely. But anything after that has been an awful experience. They don't reply, made us responsible for sorting out white goods (when should've been replaced before we moved in) and then suggested taking cost of the next month's rent, which we did only to get sent letters saying we owe them rent money...
The property was not ready for us when we moved in, making us responsible for contacting the contractor to get everything fixed and finished.
The property was not properly cleaned beforehand, the showerhead had so much build up we just ended up replacing it ourselves. The fan grill in the kitchen is cakes in grease and was obviously not cleaned.
Honestly had a complete nightmare trying to talk to them to get things sorted.
Emilie · 15 January 2025
Agent replied · 22 January 2025
We are disappointed to read that you have not been satisfied with the service provided. We would like to discuss the matter with you to better understand your concerns. Could you please contact us by emailing amanda.keogh@haart.co.uk. Thank you
★★★★★ 5/5
GoogleMolly found me a place that fit all of my requirements and was incredibly helpful with the reference and lease paperwork; it was tricky for me moving here from the US, and her transparency and fast responses greatly simplified the process! …
Cerys · 16 February 2026
Agent replied · 16 April 2026
Thank you for your lovely review!
haart Lettings Guildford
★★★★★ 5/5
GoogleI have let through Haart for many years and their management team have been responsive and thorough in their approach to problems. Nicky is pragmatic and is able to think about problems and resolve technical issues with equipment and facilities very well. She's entirely trustworthy and follows up with a good depth of background information to allow me to make informed choices on either replacement items or fixes.PositiveResponsiveness, Quality, Professionalism
Scott · 25 August 2022
Agent replied · 24 August 2024
Dear Scott, thank you so much for your lovely words about Nikki. Very kind of you to share your experiences.
haart lettings, Guildford
★★★★★ 5/5
GoogleHaart Estate and Lettings agents was so helpful throughout our renting experience. Everyone was so helpful at the office and worked with us swiftly to find a flat that worked for my family. Christina was a wonderful agent and worked so patiently with us throughout the entire process!! Would definitely recommend for anyone looking in the area.
William · 29 September 2023
Agent replied · 24 August 2024
Thank you for your lovely feedback ! haart lettings, Guildford
★★★★★ 5/5
GoogleI have been dealing with Clair Pollard for a while with some of my repairs and she has been so helpful and informative throughout the whole process , great asset to the team. Thank you for your help
Sam · 16 March 2026
Agent replied · 16 April 2026
Hi, thank you so much for the feedback. haart Property Management
★★★★★ 5/5
GoogleThank you to Vicki for helping me so much with my moving. Vicki is so polite and patient with me throughout the entire renting process. The customer service was immaculate and I could not have asked for a better service. I recommend to everyone who renting ! And thank you Lashaun as well for going above and beyond to help me also. Fantastic team at haart !!
Naji · 24 November 2022
Agent replied · 23 November 2024
Thank you so much for the kind review! - Haart Lettings
★★★★★ 5/5
GoogleVery happy with Sophia @ haart. Needed to find a flat to stay for a few years near the Uni, so we went to most of the agencies on Epsom Road. Sophia was by far the friendliest agent, but also very professional, never forgetting to resolve any inquiries we had and always ready to show us more properties. Thanks to her cheerful approach we actually enjoyed this normally quite stressful process, and she was a deciding factor in which property to choose. Definitely recommended!
Tomáš · 24 October 2020
Agent replied · 23 October 2024
Hi Tomas, thank you for your lovely review! I'm glad that the process was enjoyable for you and good luck with your move! Sophia @ haart
★★★★★ 5/5
GoogleHaart really are exceptional in service delivery and your best partner in finding the best accommodation that satisfies your specific need. Lee was quite very helpful in sorting out my accommodations with upto date guidance. His responses were quite on time without delays . I appreciate him. Thank you Lee Anson.
Godfrey · 26 January 2024
Agent replied · 24 August 2024
Thank you for your review Godfrey!
haart Lettings, Guildford
★★★★★ 5/5
GoogleHad to get a house in a hurry and couldn't really have an delays. We looked at a few houses, and Haart were by far the best. Emily (our agent) knew the fact and figures by heart and was more than happy to answer questions + e-mails + whatever else we needed, and was more than patient when we were thinking about it. There was clear communication throughout, nothing needed repeating and there were full updates available.
I've rented all over the country and this was by far the easiest and painless house hunting move in that I could have ever asked for.
Tom · 25 August 2020
Agent replied · 24 August 2024
Dear Tom, Thank you for taking the time to leave us such lovely review. Our aim is to always make moving as easy and as pleasant as possible for all our tenants. We are glad you had a great experience and we hope you are settled in. Regards haart Guildford (lettings)
★★★★★ 5/5
GoogleI never had any problems with haart! Everyone was always very nice.
Until the end of my tendency not everyone was so nice and helpful.
Sąnjay Agarwal Thank you so much you were so helpful, really understanding and so kind.
You help me so much, didn’t leave me to deal with it but myself. Your calm approach made me feel that I am not alone and I can go through it.
And I did ! Thank you so much from the bottom of my heart! We need more people like you!
Karolina · 3 December 2024
Agent replied · 10 December 2024
Thank you for your review. haart property management
★★★★★ 5/5
GoogleWe would like to thank Christina Steer from Haart, for taking the time to listen to what we were looking for in a new home. It made all the difference to know that she was mindful of the details. Our trust in her ability grew quickly. It is right for us in every way. Thank you!
- · 25 August 2023
Agent replied · 24 August 2024
Thank you for your kind words, it's much appreciated. Christina from haart lettings, Guildford
★★★★★ 5/5
GoogleI have dealt with Vicky and Melis at Haart Guildford and have been extremely impressed by their professional service. They have dealt with me in a very friendly manner and have been honest and prompt to reply to my enquiries. Having dealt with other Estate Agents I can honestly say their service outshines all the others!
Lucy · 25 August 2023
Agent replied · 24 August 2024
Hi Lucy - thank you for your lovely review!
haart lettings, Guildford
★★★★★ 5/5
GoogleI have been renting a property through Haart agency for almost a year. So far I have been super happy with them as never had any issues or any queries unresolved. Recently I had a problem with my broken fridge freezer and Georgina Rankin was super friendly ,helpful and helped me to sort this out quickly. Always a pleasure dealing with Haart agency.
LiviaPositiveResponsiveness, Quality, Professionalism, Value
Livia · 25 August 2022
Agent replied · 24 August 2024
Dear Livia,
Thank you so much for taking the time to comment, we very much appreciate such thoughtful feedback and hope we can continue to support you with first class service.
Best wishes. Nikki
★★★★★ 5/5
GoogleHart letting agency very helpful and smooth contract arranagment through excellent online system. I can sign the contract, submit financial proof and everything very easily and it helps me to rent a good property.
Special thanks to Christina. You are very helpful and reply promptly with patience. I highly recommend to everyone. Thank you team
PREETHA · 25 August 2023
Agent replied · 24 August 2024
Thank you for sharing your feedback!
haart lettings, Guildford
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