1/5
TrustpilotAVOID at all costs
AVOID at all costs.
Trusted Agent profile · Guildford
Bourne Estate Agents Guildford reviews
★★★★★
488 reviews across 3 platforms
5a Trinity Gate Epsom Road, Guildford, GU1 3JT
Part of Bourne Estate Agents, see every office.
Bourne Estate Agents's office in Guildford, at 5a Trinity Gate Epsom Road, is rated 4.5 out of 5 across 488 reviews on three platforms, including 316 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Bourne Estate Agents won in 2026.
316
Reviews on Google
This office
75
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleRating only, no written review.
Agent replied · 14 August 2024
Hi Lara, Thank you very much for your time and writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Hi, Thank you very much for your time and writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Hi, Thank you very much for your time and writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
3/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for your review. We have checked our system and cannot see you being a landlord of tenant of ours. If you could call the office on 01483 458 338 to discuss your review it would be greatly appreciated. Regards Bourne Estate Agents.
5/5
TrustpilotExtremely helpful
Rating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Hi, Thank you very much for your time and writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleVery helpful!
Agent replied · 12 June 2024
Thank you for your reply and we are pleased to hear you have had a positive experience with the team.
5/5
GoogleGreat
Agent replied · 7 February 2025
Hi Mick Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. Regards Bourne Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. Regards Bourne Estate Agents.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. Regards Bourne Estate Agents.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 21 November 2024
Hi, Thank you very much for your time and writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
1/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Dear Brian, We are sorry to read your recent review. Bourne take any negative feedback very seriously and I am keen to understand more about the circumstances behind your bad experience. Please may I ask that you contact me as soon as possible by emailing csewell@bourneestateagents.com. Kind regards, Chris Sewell
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for your review. If you could contact the office and speak to David Taylor as he would like to discuss this further with you. 01483 458 338. Many Thanks Bourne Estate Agents.
1/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Dear Luke, We're sorry to read your recent review of a 1 star rating. Bourne take all feedback seriously and would like to investigate this further. Looking at our system, I can't see that we have had any correspondence with you. Please can you email me at csewell@bourneestateagents.com so I can look into this further? Kind regards, Chris
4/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for taking the time to leave this review Samara, it is greatly appreciated! All the best
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you so much for the 5 star review! We are very pleased you were happy with the service provided. Best of luck with your move!
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bourne Estate Agents Guildford
How many reviews does Bourne Estate Agents Guildford have?
Bourne Estate Agents's Guildford office has 488 reviews across three platforms: 316 on Google, 75 on Facebook (across the whole business), 97 on Trustpilot (across the whole business).
What is Bourne Estate Agents Guildford's rating?
Bourne Estate Agents Guildford is rated 4.5 out of 5 across all 488 reviews, and 4.5 out of 5 on Google from 316 reviews.
Has Bourne Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Guildford won Trusted Agent; Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent.
Where is Bourne Estate Agents's Guildford office?
Bourne Estate Agents Guildford, 5a Trinity Gate Epsom Road, Guildford, GU1 3JT.
