Trusted Agent profile · Grimsby

Pygott and Crone Grimsby reviews

3.7

★★★★★ Good

207 reviews across 2 platforms

22 South St. Marys Gate, Grimsby, DN31 1LQ

Pygott and Crone's office in Grimsby, at 22 South St. Marys Gate, is rated 3.7 out of 5 across 207 reviews on two platforms, including 107 Google reviews rated 4.3.

Google logo

4.3 / 5

107

Reviews on Google

This office

Trustpilot logo

100

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Grimsby office, from every platform, shown as written. First names only.

5/5

Trustpilot

Coral Bennett has been incredible at making our house move happen!

We have just had a very long journey to purchase our new property through the Boston office, partly due to an unreliable chain behind us and then the coronavirus lockdown. Coral Bennett at Boston has been fantastic. She has chased everyone and constantly checked back down the chain to find out what was happening and kept us informed every step of the way. She has been efficient and friendly and we don't think we would have actually got to this point where we have exchanged contracts without her perseverance. We can't praise or thank her enough.

Akg33 · 22 May 2020

5/5

Trustpilot

We bought our first property

We bought our first property through Pygott&crone and had a very good experience.

Geanina · 31 August 2026

5/5

Google

From the excellent experience we had with Pygott & Crone 5/5.. The staff were so professional, and so very friendly from begining to end. Any queries, they were at the end of the phone, nothing to much trouble. We had a lot of dealings with Lauren and Aiden, they are a credit to Pygott & Crone. Would not hesitate in recommending Pygott & Crone in grimsby. Thankyou to all the team for all your help... Leigh & Pete Riley

Leigh · 17 December 2024

5/5

Google

Exceptionally good customer service at all stages of the selling process - they kept me informed throughout. This was especially helpful as I was selling my father's house, live out of the area and had to rely on them to do all viewings.

Susannah · 16 January 2026

5/5

Trustpilot

Excellent Service

From day one dealing with Lewis and his team at Boston we received excellent customer service, Very professional and excellent communication from all involved.All going above and beyond with the help of a sensitive sale.Throughout the process we were kept informed with the progress.All the staff were very professional and very knowledgeable. We was very pleased we choose Pygott & Crone to help us and would highly recommend them.

Zoe · 13 May 2022

5/5

Google

Despite a difficult selling housing market PC quickly generated lots of interest in my property and found me a buyer within a few weeks. They did everything for me, kept me informed all the time and I've recently completed the sale. Many thanks I'd definitely use them again. Not too soon though hopefully!

Jim · 24 August 2024

Agent replied · 23 October 2024

Thanks for your detailed review, looks like the Grimsby team have done a great job once again! We'll be here if you need us again in the future.

1/5

Google

Worst Agents around. Must be part of the culture at P&C because all branches are the same. They never answer the phone and when you leave a message, nobody returns your call. Amazed they manage to do any business! Avoid them and seek a more professional agency!

Me · 15 November 2024

Agent replied · 22 November 2024

Obviously we cannot locate any details from anonymous feedback. If you could kindly email the branch (grimsby@pygott-crone.com) with your name and number, we will be able to look into the phone call records and see what happened on this occasion.

1/5

Trustpilot

Back to the bad old days

Spalding branch.We were told on introduction that commission was 1.5%, there was a £150 fee for photos and energy plan, and P&C also 'reserved to right' to charge £150 admin fee if we withdrew the property from them. He told us he'd recently 2 or 3 couples interested in a property like ours. Commission was slightly higher than local competition, but we gullibly presumed this was spent on extra marketing. After seeing only 2 couples in 3 months (1 of whom made it clear from the outset they had no interest in our house) and despite dropping the price by over 8%, we decided to sell elsewhere.We were told we had to pay the admin fee and also the £150 'arrangement fee' for the photos (we could not keep or use them).Having sold a property elsewhere recently, I really thought estate agents had changed. Well, Pygott & Crone haven't!If you are thinking of selling or letting/renting I'd strongly recommend you look elsewhere.

Garry · 19 December 2018

5/5

Trustpilot

I got service 2nd to none

What Can I say? I got a service 2nd to none form first contact to get my Keys. I have to praise specially Sam and Holly that followed to whole process and they were there every single time that I needed them.

Carlos · 19 December 2025

1/5

Trustpilot

Disgusting and incompetent behaviour

If I could have put no stars or minus I would. I offered on a property full asking price but the agent wanted it Subject to viewing. Sent my aip across holly in boston confirmed vendor happy with the offer just need to view on return from holiday today at 4.30. Gets a call and email from a joe saying vendor accepted offer over weekend and therefore viewing cancelled. Also tries to tell me cant offer without viewing which being a senior conveyancer for 27 years i know is totally wrong. Many people offer not viewing and I had seen it outside offered straight away just unfortunate that flew out. Have email stating offer accepted by vendor to come back to this just an absolute joke. Funny tho as was messed about on a bungalow in quadring years ago tenanted but we were not advised also subsidence it was a joke and the vendors Conveyancers couldn't deal with the issues again misrepresented. This will certainly be taken further. Absolutely rubbish service and to not even know what another advisor in office had done is just totally and utterly incompetent . Trying to make out it's my fault for going on holiday but I would have given full asking price without the viewing, obviously not even advised to the vendor. Emails from Holly very clear as are Joe's so let's see the poop hit the fan now!!

Josephine · 16 September 2024

5/5

Google

Fiona, Lauren & Andrew in the Grimsby branch, helped us with all aspects of our house sale. Fiona, in particular, guided us through the whole process and gave us excellent support. Nothing seemed too much trouble and we were always made to feel so welcome whenever we called in.

Jo · 24 August 2024

Agent replied · 23 October 2024

Great to hear that you were pleased with our service and that everyone in the team played a part. Thank you for your kind words.

5/5

Google

This is the second time we have used Pygott & Crone and again they were brilliant from start to finish. Extremely professional, reliable and efficient. Very helpful friendly staff. Will definitely use them again without doubt. Many thanks to the dedicated staff.

Kim · 17 November 2024

Agent replied · 9 December 2024

We're delighted to hear that and we look forward to providing the same standard of service again when the time comes. Thank you very much for your recommendation.

5/5

Google

Very professional estate agent that is able to help with multiple house buying/selling/renting enquiries. We are working with Fiona on purchasing our next dream home and she has been …

Dima · 16 February 2026

5/5

Trustpilot

Great Service, stress free from start to finish

Great Service. Stress free from start to finish. Charlene was a great help with all the paperwork and Tracy made sure our sale went through as smoothly as it possibly could. Would highly recommend.

Gary · 16 May 2024

5/5

Google

Staff are friendly, efficient and always on hand to answer all the questions. Everyone is approachable from the staff that handle your phone call and make you feel comfortable to the agents that deal with your sale. An excellent service and we can highly recommend them.

Margaret · 25 July 2024

Agent replied · 23 October 2024

We're delighted that you felt the Grimsby team provided an excellent service to you. We have passed your comments on to them, thank you for your review

5/5

Trustpilot

Excellent service given by all throughout the whole process

I recently sold my property through their Grantham branch and was so impressed with every aspect of service offered. A particular thank you to Luke, Adam and Josh. Each one of them was extremely professional and made the selling process very easy. in future I wouldn't consider using any other estate agent

Karen · 12 February 2023

5/5

Trustpilot

Outstanding Estate Agents

We bought a property through Pygott & Crone Holbeach. As purchasers, we had an outstanding experience. We collaborated with Jade through viewing and offer stages and Tracy took us through the purchase process to completion. Their levels of customer service and care were outstanding, checking in with us regularly and following up with others, gently pushing things forward to ensure a smooth and speedy process through to completion. We have experienced many estate agents over the years and Pygott & Crone stood out in front of all the others for their professional, proactive and personal approach.

Christine · 2 June 2024

5/5

Trustpilot

Fantastic experience working with Fiona…

Fantastic experience working with Fiona and team. Great, fast, easy house sale due to their expertise and professional approach. Would highly recommend them to anyone wanting a stress free property sale.

Wendy · 7 June 2024

5/5

Google

Amazing Estate agent… bought my first home through them and the process was smooth and stress free. I am really grateful

Chidinma · 26 March 2026

1/5

Trustpilot

Pygott Crone in Boston charge £250+ vat as a…

Pygott Crone in Boston charge £250+ vat as a withdrawal fee. This is without an end date, even though after 9 months they have not sent an offer our way. We had been guided by their sales chap in regard to the price, reduced twice and told they can “guarantee” they will sell at the new lower price (still no offer). All other agents I’ve contacted either have no fee to withdraw, or 12 to 16 week. We signed the contract and failed to check their withdrawal period, not expecting it to have a no end date.

Amanda · 11 April 2024

2/5

Trustpilot

Didnt listen not very helpfull and rude…

Didnt listen not very helpfull and rude in the end canceled sale and was very rude unprofessional

Mr · 16 April 2026

1/5

Google

Not good service i won't go with these again and been lied to also 😕 by property manage called andy jolly to say I got house then last minute I haven't in month i ate people who lay never go back to them …

Rachel · 13 August 2025

5/5

Trustpilot

First class.

First class selling experience. A realistic valuation, experienced and helpful sales staff at Grantham (Thank-you Demi!) and really top class sales progression from Jonathon. Thank-you .

Andy · 27 January 2026

5/5

Google

Not for the first time, Pygott and Crone fulfilled our expectations and sold very quickly with regular updates. Very efficient staff!! Highly recommend

Jean · 16 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pygott and Crone's Google reviews

Questions about Pygott and Crone Grimsby

How many reviews does Pygott and Crone Grimsby have?

Pygott and Crone's Grimsby office has 207 reviews across two platforms: 107 on Google, 100 on Trustpilot (across the whole business).

What is Pygott and Crone Grimsby's rating?

Pygott and Crone Grimsby is rated 3.7 out of 5 across all 207 reviews, and 4.3 out of 5 on Google from 107 reviews.

Where is Pygott and Crone's Grimsby office?

Pygott and Crone Grimsby, 22 South St. Marys Gate, Grimsby, DN31 1LQ.

The Trusted Agent

Is this your office? Claim your page.