5/5
GoogleVery professional estate agent that is able to help with multiple house buying/selling/renting enquiries. We are working with Fiona on purchasing our next dream home and she has been …
Trusted Agent profile · Grimsby
Pygott and Crone Grimsby reviews
★★★★★
207 reviews across 2 platforms
22 South St. Marys Gate, Grimsby, DN31 1LQ
Pygott and Crone's office in Grimsby, at 22 South St. Marys Gate, is rated 3.7 out of 5 across 207 reviews on two platforms, including 107 Google reviews rated 4.3.
Reviews
Every review we hold for the Grimsby office, from every platform, shown as written. First names only.
Google1/5
TrustpilotABSOLUTE DISGRACE!
ABSOLUTE DISGRACE! We was due to view a property on Friday 05/07/2024 and this was confirmed via email on 29 July 2024. the property (land) was due to go to auction in 2 weeks. With viewing ready for Friday we have been emailed today saying that the property has been sold. The worst thing about this is that the person who is selling the land isn't aware that we was viewing on Friday therefore has accepted an offer, my questions to Pygott and Crone how has this fallen through your system? you have undervalued the land as we would of offered more than what you have sold it for! Its amazing also how the secure deposit has been paid same day! I await your phone call from the director!
5/5
TrustpilotGreat Service, stress free from start to finish
Great Service. Stress free from start to finish. Charlene was a great help with all the paperwork and Tracy made sure our sale went through as smoothly as it possibly could. Would highly recommend.
5/5
GoogleStaff are friendly, efficient and always on hand to answer all the questions. Everyone is approachable from the staff that handle your phone call and make you feel comfortable to the agents that deal with your sale. An excellent service and we can highly recommend them.
Agent replied · 23 October 2024
We're delighted that you felt the Grimsby team provided an excellent service to you. We have passed your comments on to them, thank you for your review
5/5
TrustpilotExcellent service given by all throughout the whole process
I recently sold my property through their Grantham branch and was so impressed with every aspect of service offered. A particular thank you to Luke, Adam and Josh. Each one of them was extremely professional and made the selling process very easy. in future I wouldn't consider using any other estate agent
5/5
TrustpilotOutstanding Estate Agents
We bought a property through Pygott & Crone Holbeach. As purchasers, we had an outstanding experience. We collaborated with Jade through viewing and offer stages and Tracy took us through the purchase process to completion. Their levels of customer service and care were outstanding, checking in with us regularly and following up with others, gently pushing things forward to ensure a smooth and speedy process through to completion. We have experienced many estate agents over the years and Pygott & Crone stood out in front of all the others for their professional, proactive and personal approach.
5/5
TrustpilotFantastic experience working with Fiona…
Fantastic experience working with Fiona and team. Great, fast, easy house sale due to their expertise and professional approach. Would highly recommend them to anyone wanting a stress free property sale.
5/5
GoogleAmazing Estate agent… bought my first home through them and the process was smooth and stress free. I am really grateful
1/5
TrustpilotPygott Crone in Boston charge £250+ vat as a…
Pygott Crone in Boston charge £250+ vat as a withdrawal fee. This is without an end date, even though after 9 months they have not sent an offer our way. We had been guided by their sales chap in regard to the price, reduced twice and told they can “guarantee” they will sell at the new lower price (still no offer). All other agents I’ve contacted either have no fee to withdraw, or 12 to 16 week. We signed the contract and failed to check their withdrawal period, not expecting it to have a no end date. Just wanted to put this out there as it’s a bit “cowboy” ish compared to other estate agents.
2/5
TrustpilotDidnt listen not very helpfull and rude…
Didnt listen not very helpfull and rude in the end canceled sale and was very rude unprofessional
1/5
GoogleNot good service i won't go with these again and been lied to also 😕 by property manage called andy jolly to say I got house then last minute I haven't in month i ate people who lay never go back to them …
5/5
TrustpilotFirst class.
First class selling experience. A realistic valuation, experienced and helpful sales staff at Grantham (Thank-you Demi!) and really top class sales progression from Jonathon. Thank-you .
5/5
GoogleNot for the first time, Pygott and Crone fulfilled our expectations and sold very quickly with regular updates. Very efficient staff!! Highly recommend
1/5
TrustpilotPoor Customer Service
Too many issues to list all of them, however, key ones includes: Never answering the phone despite calling on different days and at different times. Response to emails were typically longer than 24 hrs and in most cases 48 hrs. Lack of understanding of offer details I made by the Branch Manager! Incoherent final email from the Branch Manager to inform me another offer had been made that was accepted. This was not an auction property, I would have thought the agency would have given me the opportunity to increase my offer, no such luck. Will avoid contact in the future.
5/5
TrustpilotSold our property very quickly.
Representitives kept us up to date, sold our property very quickly and were always very good at keeping us in the loop. Very happy with the team in Boston.
5/5
GoogleWe have just bought a home being sold by Pygott and Crone. We found the staff very helpful throughout the process. They were patient, not pushy and supportive. Can highly recommend their service.
Agent replied · 23 October 2024
Thank you for your review, we wish you all the best in your new home.
1/5
TrustpilotDo not engage with this company
Do not engage with this company, there is a £300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!After all the enthusiasm and "feelgood" of thier initial visit and instruction, it is almost impossible to get their attention. It began with every reason imaginable given why the "sales" team could not come around after the instruction, and they failed to arrange even one viewing from the eight they claimed to have matched to the property; ultimately the number of potential buyers they claimed to have was the reason for engageing with them. When we questioned them some time after instruction why it was that we had not had a viewing more excuses continued; every excuse from it wasn't what their clients were looking for, to it being too expensive! Based on this feedback we instructed them to return to the potential purchasors and offer it at £100,000.00 less. Having removed all the 'obstcals' there was still no response, and they became increasingly difficult to contact, to the point that we attempted to speak with four of their directors, none of whom were available. Ultimately we were told by a receptionist to stop contacting them. When we finally contacted Craig Stones, Branch Manager, he told us that he had to get his head together (?) and that he should never have taken the property on. We agreed to give 28 days notice, but discovered that they had ceased all marketing immidiately, and are now looking for £300.00 which they feel they are entitled to as it was in the contract. A contract goes two ways so off to Court it trots!! They had done nothing and stated to us that they should have never taken the instruction on. This is one fact that we are in agreement. Furthermore the fact that they are looking for payment for taking it on is not only ludicrous, but offensive. It was the highest valued property on their books and it was a clear case of P&Crone confusing ability with ambition as it was way beyond their capability to SELL a property. Save your time and money, put it on Rightmove yourself!
5/5
GoogleAll the staff are very helpful and nothing was ever too.much trouble for them . The advice and help was absolutely brilliant and would definitely recommend them without a doubt . Thank you all for helping me move
5/5
TrustpilotAmazing service from the Grimsby…
Amazing service from the Grimsby branch. From start to finish with Aiden, to Lauren and Fiona selling both mine and my partners houses in two weeks and Jonathan keeping us updated after. Much appreciated!
5/5
GoogleJonathan and all the team at pygott and crone has been very helpful and always there to ask any questions and deal with any enquires to do with our purchase very happy with the service that was given to me and my hubby
5/5
GoogleAbsolutely no problems at all. House viewings went smoothly, Grimsby branch girls were amazing.And sale was handled very professionally, always on phone if any help needed. Highly recommended 👌 …
Agent replied · 23 October 2024
Thank you for your review, really pleased to hear that you had a positive experience and would recommend our Grimsby team!
1/5
GoogleI am purchasing one of their properties using their recommended conveyancing solicitors. …
5/5
GoogleThe team were great from start to finish. The online portal which you have as a buyer/seller is a godsend in tracking visits/views of your property, on the website and even Rightmove etc. Laura and the sales team pushed my property to the max, with all different people to find the right buyer. I was provided with different options to meet my needs throughout, which allowed me to feel in control and always knew what was going on. It was easy to contact the team if I had any questions, and I felt I could ask them anything if I needed anything. It was a pleasure to work with the team.
1/5
TrustpilotHorrific experience Pygott andCrone and…
Horrific experience Pygott andCrone and KMRE. Do not buy any properties from them including Hindle House Nottingham. Very lengthy process, service provided was absolutely abysmal prioritising the seller.They give empty promises, ignored any issues but quick to grab money from you. They also hire a bunch of people to give themselves positive feedbackKMRE build terrible apartments with cheapest quality material but exorbitant price. 2 bedroom apartment for 250k?? What a scandalous developer bet they make 100k profit. Things go haywire numerous problems but they never reply
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