5/5
The whole team at pygott and crone have been very helpful during the sale of our property especially Lauren who was very helpful in the final days as communication from the solicitors was a bit vague. Many thanks to all concerned
Trusted Agent profile · Grimsby
★★★★★
207 reviews across 2 platforms
22 South St. Marys Gate, Grimsby, DN31 1LQ
Pygott and Crone's office in Grimsby, at 22 South St. Marys Gate, is rated 3.7 out of 5 across 207 reviews on two platforms, including 107 Google reviews rated 4.3.
Every review we hold for the Grimsby office, from every platform, shown as written. First names only.
5/5
The whole team at pygott and crone have been very helpful during the sale of our property especially Lauren who was very helpful in the final days as communication from the solicitors was a bit vague. Many thanks to all concerned
5/5
Communication from the agent was excellent. Jonathan was superb, understanding and regularly in touch. Would highly recommend.
5/5
Pygott & Crone may not be the cheapest agent on the block, but their service is exceptional, we struggled to sell due to the current market and Pygott's even suggested an alternative route for selling which in turn may well have lost them their commission, However we stuck with them and we are so glad we did as their service throughout the sale process was fantastic. Both ourselves and our buyers were very happy with the continuous updates and chasing they did on all sides. Would definitely recommend.
Thank you very much for your review and recommendation. Great to hear that we kept both you and your buyers updated throughout the process.
5/5
Absolutely the best estate agents in Grimsby. Lauren was on the case from day 1 and assisted with all aspects of the selling of our property (sold within 3 weeks of being on the market) and even assisted with our queries during the purchase of our new home even though it was with a different estate agent. Highly recommend
1/5
I wasn't going to write a review but…
I wasn't going to write a review but seeing as how they asked me to here goes: I am writing as a seller so this applies to their estate agency business which is separate from their letting business. I have moved a few times this has been the most stressful move of the lot, partly down to P&C and partly down to Stonebow Law, the conveyancers they pushed us towards - probably because they get a pretty big kick back via their legal arm - Pygott and Crone Legal services. Despite paying them over 6 grand they did not attend one single viewing, they only arranged 3. We negotiated with our buyer and got 5k more than P&C had suggested, it was no thanks to them. They charge extra for the media pack - another 300 quid, the guys that did that were exceptional but having paid P&C over 6 grand for virtually nothing you would expect that to be included. A couple of times simple enquiries turned in to shouting matches, it was very unprofessional at times. the only time there was any sense of urgency is when they sent us the final bill within about 5 minutes of exchange of contracts. Another thing that really wound me up was when they found out after the fact that our buyers had visited the property after their initial visit. P&C phoned to ask when it was so they could retrospectively put it in the diary. I got more angry about that than perhaps I should but it was clearly so that in the event of a dispute they could claim that they had done more than they actually had. So at the end of the day they got paid over 6 grand for what totalled no more than a few hours work, we did everything. A truly horrible experience that has left a very bitter taste in the mouth. Things took far too long, I felt every time I contacted them they considered me to be a nuisance. Yes, I am very demanding when I have to work so long to pay them to do so little but I just expect to be treated like a customer - I never really felt that.
5/5
I have not used Pygott & Crone estate Agents before but am very glad that I did this time. They were very helpful through what was sometimes a very difficult time, and were always happy to help if they could. I wold encourage other people to use Pygott & Crone Estate Agents as I am sure they will be very pleased they did.
5/5
Excellent service from start to finish. Fraser came round to value my property and it then went on the market. After 3 weeks I had a buyer. I had never bought or sold a property before and was out of my comfort zone, but Fiona dealt with all my queries and kept me up to date with progress. Fiona knew I was anxious and she went above and beyond to keep me sane. She dealt with queries from my buyer promptly and I was confident to leave matters in her hands. I could not have got through the whole matter without her. If Fiona was not available to speak to then another member of staff would help or pass a message to her. Everyone in the office was friendly and there to help when needed. I cannot praise Fiona highly enough for getting through the process.
5/5
We bought a property via the estate agents recently after moving from Nottingham to Hibaldstow. We needed a fair bit of help in lincs end not knowing the area but Pygott & Crone were with us all of the way through to moving in on 1st September. We have moved homes many times but these agents cannot be faulted and without them it would have been more stressful they helped at every issue we had. Thanks to the fantastic staff! If we should move again across the area we know who to contact!
5/5
Fantastic experience working with Fiona and team. Great, fast , easy house sale due to their expertise and professional approach. Would highly recommend them to anyone wanting a stress free property sale
Thanks Wendy, we'll pass this on to Fiona and the Grimsby Team.
5/5
We received a fantastic service from…
We received a fantastic service from Joe Mckue and the team at Pygott and Crone (Boston branch). The dedication, professionalism and service we received was outstanding from start to finish. Joe ensured we was kept up to date and informed on every aspect of our sale and purchase. Knowing that Joe had everything in order helped make a smooth and hassle free process. Thank you Pygott and Crone and more importantly thank you Joe Mckue.
5/5
Many thanks to Lauren at Pygott and crone Grimsby. She did a brilliant job liaising with myself and sellers alway keeping me in the loop.
Thank you for your review, we've shared your comments with Lauren and the team
5/5
Binac Van Tonder
I dealt with Binac, mortgage advisor.
5/5
Fiona has been very professional to work with , Thank you pygott and crone are highly recommended
Thank you for your recommendation.
1/5
Poor Service
Contacted Pygot Crone Holbeach to arrange a viewing of a property we were interested in. Told someone would call back. No call back. Called again and again told someone needs to call back. Again no call back. Called again and was told the property was not on the market the owners were ill and taken off the market. Checked a week later and still on their website and on Rightmove. Called and was told the property was sold. A few days later when my partner called was told the owners were poorly and had been taken off the market for a few months. Also sent 2 emails enquiring about this and another property no response.
5/5
Every one of the team was brilliant! Always happy to help and offer assistance when my guy wasn’t available… the one and only Jonathan! An absolute pleasure to have spoke to you everyday, your encouraged and reassurance when I really needed it, honestly could not fault any of you! Even when there wasn’t much to update he still rang to inform me he was still trying. What a credit to the team. Thank you for making my first time buying a little easier
5/5
It was an absolute joy working with the Pygott & Crone Estate Agents. The staff I worked with are extremely polite , everybody was really professional & they were always happy to help me with any questions I had when it came to getting my 1st property. I recommend anybody who is buying a home etc to work with this firm because they are really good. This isn't my last time working with them here , I will be back for more in the future. Thank you for everything much appreciated Best Regards - Mr M. Linton
5/5
Outstanding service from start to exchanging contracts. Special thank you to Fiona and Lauren.
Brilliant to hear, thank you so much. We've passed your kind words on to Fiona, Lauren and the rest of the team
5/5
Thank you for the excellent service pre and post sale
Purchase needed a swift turn around- viewed property and had an offer negotiated with vendor to include a chain break within 4-6 weeks. Progress kept on track and were ready to exchange in week 4. Agreed to buy on 29th April and moving 13th June. Thank you for the excellent service pre and post sale.
5/5
Amazing team from start to finish , nothing was to much of an ask they went above and beyond,chasing up with solicitors or finding extra information out with sellers. Always checking in with us and keeping us up to date! Thank you for all you did
5/5
Pygott & Crone are absolutely amazing
Pygott & Crone have been absolutely amazing from start to finish, if i required any information they don't hesitate at all to find things out and help. I personally dealt with Fiona at the Grimsby branch and she has been so helpful. The whole team that were involved were very helpful and i would recommend massively.
5/5
Fiona was friendly and pleasant to deal with, thanks 👍 …
Great to hear that Fiona stood out during your interactions with us, thank you for your review
5/5
Pygott and crone
We used the Grimsby branch to purchase our new home. They are a great team. Explained each step of the way. Kept us updated during the process. I kept apologising for emailing them or phoning but they always said “don’t apologise “. We couldn’t have been treated any better. We would definitely recommend Pygott and Crone.
1/5
On the market for 2 years, 8 viewings
On the market for 2 years, 8 viewings, little feedback or thoughts about what might be preventing more interest. We asked for new details, we suggested dropping the price, we drove all the thought on how to get things moving.
5/5
I'm so impressed with the professionalism of this estate agents. Fiona from the Grimsby branch was outstanding and knows her clients very well, so much so that she found a buyer for our house before it even went live on their website. Would highly recommend this company, absolutely 1st rate.
Thank you for your lovely review, we do indeed maintain an active database of potential buyers which enables the team to match properties to buyers whilst the marketing is being prepared. We're really pleased that we were able to find you a buyer so quickly. Thanks again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pygott and Crone's Grimsby office has 207 reviews across two platforms: 107 on Google, 100 on Trustpilot (across the whole business).
Pygott and Crone Grimsby is rated 3.7 out of 5 across all 207 reviews, and 4.3 out of 5 on Google from 107 reviews.
Pygott and Crone Grimsby, 22 South St. Marys Gate, Grimsby, DN31 1LQ.