Trusted Agent profile · Grimsby

Pygott and Crone Grimsby reviews

3.7

★★★★★ Good

207 reviews across 2 platforms

22 South St. Marys Gate, Grimsby, DN31 1LQ

Pygott and Crone's office in Grimsby, at 22 South St. Marys Gate, is rated 3.7 out of 5 across 207 reviews on two platforms, including 107 Google reviews rated 4.3.

Google logo

4.3 / 5

107

Reviews on Google

This office

Trustpilot logo

100

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Grimsby office, from every platform, shown as written. First names only.

1/5

Google

Not very helpful, tried to arrange a viewing 3 days ago on a property and a guy called Tom asked us to fill in a form before we could view which was completed and sent back within less than an hour after telling him we had sstc- he said he would get back to us about viewing. No call back so we chased it up today to be told it’s sold after we had initially called! We were also given the impression they hadn’t even viewed it, then tried farming us off with another Property coming on next week nothing like the one we wanted to view. All they could say was we don’t know what happened there. Had a similar problem 7 weeks ago when I rang about another property which they told me had sold but the buyer wanted it kept on yet were taking no more viewings? sold 7/8 weeks Ago yet This property is still not showing as sold on rightmove why? Maybe to get other houses sold and/or gazumping ? Strange and Not very professional in my eyes.

DAN · 12 June 2021

5/5

Trustpilot

Great service

Great service, everything was very good and professional.Demi was very helpful ,thank you very much!

Svetlana · 8 June 2023

1/5

Trustpilot

Tenant - Horrible Experience

As a tenant, I would not recommend Pygott & Crone to ANYONE that is looking to rent a property.

Adam · 1 July 2025

5/5

Google

Very good , in the middle of buying a flat ..done everything they can ..

Mark · 12 August 2025

1/5

Trustpilot

As a buyer who has bought a house with…

As a buyer who has bought a house with them, Im only giving 1 star. Here are some of the reasons why:1. So greedy, they sometime dont even tell the seller when you've given a counter offer, but kept pushing you to give better offers.2. They would give you stupid reasons to push you accepting ridiculous prices, remember to do a lot of viewings with the others before dealing with them.3. They would help the seller to promise a lot of things, but they wont make sure that the seller actually fulfill any of them. When the seller failed to fulfill any of the promises, or even failed to fulfill the contract (leaving rubbish and mess and unwanted furniture behind, missing paperwork, promised work not done, etc.) Pygott & Crone dont care and will only say its not their job to make sure any of that. This is REALLY serious matter, and very immoral. They wouldnt even offer to contact the seller for you at the first place.If you are buying a house through them, BEWARE.

Forestor · 12 February 2021

1/5

Trustpilot

Roque estate agent!

In 2018, I placed an off-plan property with the Lincolnshire branch of Pygott and Crone.Whilst they found me a buyer, my own estate agent, who was meant to be acting for me, colluded with the buyer's solicitor MJP Solicitors of Norwich and developers Jackson & Jackson along with the buyer and basically stole the property from underneath me.This resulted in a loss of £14,000 deposit and an additional loss of £15,000 profit.Total loss was £29,000.The estate agent never even called ,me to offer an apologise or give an explanation. It's as if I never existed!I have all the evidence, so if any names mentioned in this review has an issue, I will back it up with substantial proof and evidence!This review will remain, as it is a reflection of the truth and corruption within the estate agents industry!

Mr · 20 July 2020

5/5

Google

Very professional and friendly service received whilst selling our property. Thank you.

Natalie · 13 August 2025

5/5

Google

Amazing service, helpful and great communication throughout the whole process.

Eunice · 20 August 2025

5/5

Google

Very helpful and informative through all stages of moving . I Would highly recommend. Thank you all for making things stress free

Glenn · 27 March 2025

1/5

Google

Be very wary. I signed up for their services on a Sole Agent contract NOT a sole seller. I then sold my house privately after not being very successful with them and they are trying to take me to court saying that I still need to pay them. Check your contract VERY carefully and even then be careful as they will use the small print against even though it is open up to interpretation. A very underhand agent.

Clare · 12 June 2020

1/5

Trustpilot

Pygott and Crone

Pygott and Crone had my property on the market for 2 years. They failed to get many viewings and completely failed to market my property effectively. They only took 4 photos of the apartment for the brochure. I left the property with them only because they charge a fee to exit the contract with them. So I had to pay them for their total failure to sell my property. I would not go anywhere near them. They are the worst estate agents I have ever come across

David · 25 July 2019

1/5

Trustpilot

Sleaford branch.

Sleaford branch.We was buying a property in North Kyme, everything was in place - surveys, solicitors, we even cut our holiday short because it appeared that the move was progressing quicker than expected. However when we came back the move date repeatedly got pushed back and back. The man in this property would not get out of the house, he wanted contracts to exchange with no move dates. We repeatedly booked time off work for each suggested move date and then he’d push it back. Everyone in the chain was disappointed, and we have just been notified by our own agent that our buyers have pulled out. So we have lost a lot of money through this seller messing around. We then checked the north kyme property this morning to see he has taken it off, we checked with the agent and it appeared it was a mistake. So the man selling the house has not only put it back on the market but he has the nerve to put it up for an extra 20k! I would have thought that the estate agent would have more responsibility to the buyers, we have lost a lot of money because of this seller. I wouldn’t recommend this home, and I have lost faith in the agent for continuing to advertise properties like this.

Samantha · 24 June 2019

5/5

Trustpilot

Absolutely fantastic service…

Absolutely fantastic service throughout. All staff have been amazing and are so friendly and helpful. Our sale/purchase was completed very swiftly, thanks to these guys. If we ever move again, we would definitely use Pygott and Crone again. Very highly recommend.

Sarah · 6 June 2024

1/5

Trustpilot

the worst real estate company in all of…

the worst real estate company in all of england, I had the viewing in Cotgrave-Nottingham for 12:30am on 05/01/2022 but not address for the property, no text message or email literally nothing at all, I spoke twice with them and they promised to send all the details in 20 minutes, but nothing again! If you are invited in property’s like me, please avoid this company if there is any possibility!

Persiyan · 5 January 2022

1/5

Trustpilot

Unprofessional and Uncommunicative Service

We recently tried to buy a house listed with P&C. The agents were highly unprofessional, and, frankly, edged us out of a possible sale because we were not cooperative (we refused to apply for a mortgage with them because we already had a DIP from a lender). We made an offer and then waited without updates for 5 days. When we enquired as to why we'd had no updates, they told us they had tried to contact us the day prior to see but couldn't get a hold of us, and then that the vendor didn't want to wait. We didn't have messages on either mobile or landline, so there's no evidence that they tried to reach us. Nor did they email us (which they had done previously when unable to reach us by phone). Frankly, we think they purposely failed to update us in order to push us out in favour of another buyer because we didn't want to apply for a mortgage with them.

Eenerdraw · 15 March 2019

1/5

Trustpilot

Unprofessional

Awful experience selling my property through Pygott & Crone. Very lengthy process and the soliciting firm they recommended (Stonebow Law) were absolutely abysmal.My property was empty with no chain, direct to a first time buyer. Whole process took over 25 weeks from sale. In retrospect earlier in the year I purchased a property with a chain in less than 3 weeks with another provider.Avoid Pygott & Crone, you can do better.

Mark · 19 October 2021

1/5

Trustpilot

Parasites!!

Parasites!!This company sent me an unsolicited letter......this is deemed as a service provided by the company as per Trustpilot guidelines.You can show that you used the services - you haven't bought or ordered anything, but you can otherwise document your use of the business or company's services. This might be by showing correspondence with the company or documenting some other interaction.This company search the property portals looking at properties that come to the market with another agent.They then try to find out the vendor's address. They then send unsolicited post to sell all their other add ons like, relocation services, mortgages, conveyancing, land and new homes. This is where they make a fortune.They finish the letter by stating, ' To opt out of any further communications from us please write or email usThis clearly breaks the new GDPR code on privacy protection. This estate agent will do everything possible to gain business so be warned.I hope that the High street estate agents disappear sooner rather than later. Rip Off businesses who charge a fortune for marketing a property.Update: They have now reported me as I have never used their services. You could not make it up. Unprofessional parasite of a company. Avoid at all cost......

Gary · 10 August 2018

1/5

Trustpilot

Another bad review but they don’t care, avoid!

One star company, I dealt with the Grantham branch and can only comment on them.The ladies that work there are ok, the male team is shockingly bad. No communication, no care. Prepared to sit back and demand the 1% commission and not do a thing for it.Don’t expect phone calls, don’t expect any help from this lot, go elsewhere!

Man · 17 February 2023

5/5

Trustpilot

Very pleased with the service

Very pleased with the service and kept me up to date!..they bent over backwards to make it work for me!..Would recommend

Sean · 5 March 2025

1/5

Trustpilot

Horrendous valuation service

I recently had a property valuation carried out by this company for mortgage purposes - it came back £000's below two other agents! Frustratingly, the lender would only work from this companies survey and thanks to this, my mortgage application has now been refused. In the past I've alway found agents are within 5% of each other when carrying out a valuation; don't know what on earth was going on with Pygott & Crone's valuer, but their incorrect valuation has sabotaged my application and cost me time, money and stress.

Melanie · 29 August 2017

1/5

Trustpilot

Very poor performance

Very poor performance! Can't recommend them. They had my property on the market for a year and consistently sent the wrong people to view it. They found a 'buyer' but didn't investigate their claim that they were cash buyers which proved false and the withdrew their offer just before exchange of contracts. This company gives estate agents a bad name!

David · 26 November 2022

1/5

Trustpilot

Come on guys , get your basic tenancy act together

It’s with great distress I write this review 3 members of my family rent a house at a cost of £1,250.00 per month , plus bills.

Tina · 13 November 2024

5/5

Trustpilot

It was an absolute joy working with Pygott & Crone

It was an absolute joy working with the Pygott & Crone Estate Agents.

Mr · 2 May 2025

5/5

Trustpilot

We cannot thank them enough.

We had Thomas Osborne all through our property purchase. We cannot thank him enough for all the help and support he gave us to get this purchase over the line in what has been a long road.

Linda · 1 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pygott and Crone's Google reviews

Questions about Pygott and Crone Grimsby

How many reviews does Pygott and Crone Grimsby have?

Pygott and Crone's Grimsby office has 207 reviews across two platforms: 107 on Google, 100 on Trustpilot (across the whole business).

What is Pygott and Crone Grimsby's rating?

Pygott and Crone Grimsby is rated 3.7 out of 5 across all 207 reviews, and 4.3 out of 5 on Google from 107 reviews.

Where is Pygott and Crone's Grimsby office?

Pygott and Crone Grimsby, 22 South St. Marys Gate, Grimsby, DN31 1LQ.

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