Trusted Agent profile · Grimsby, Lincolnshire

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DDM Residential Grimsby reviews

4.7

★★★★★ Excellent

516 reviews across 2 platforms

Osborne Chambers, 25 Osborne Street, Grimsby, Lincolnshire, DN31 1EY

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DDM Residential's office in Grimsby, Lincolnshire, at Osborne Chambers, is rated 4.7 out of 5 across 516 reviews on two platforms, including 321 Google reviews rated 4.7.

Google logo

4.7 / 5

321

Reviews on Google

This office

Facebook logo

4.7 / 5

195

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About DDM Residential Grimsby

Welcome to DDM Residential Grimsby, North East Lincolnshire At DDM Residential, we’re proud to deliver exceptional estate agency services that have been a hallmark of our reputation since 1889. Our Grimsby branch is dedicated to serving the vibrant community of Grimsby and the surrounding areas. Whether you’re looking to buy, sell, rent, or invest in property, our expert team is here to ensure your journey is smooth, efficient, and tailored to your needs.

Reviews

Every review we hold for the Grimsby office, from every platform, shown as written. First names only.

5/5

Google

We have recently sold our late dad’s house with DDM. Lisa did our valuation, she was lovely & understanding. Lee & Doug have kept us informed all the way through the sale and made sure we were happy with everything. Thank you all.

Bethany · 13 May 2025

Agent replied · 13 May 2026

Thank you for the lovely review Bethany and for trusting us to sell your fathers home. We appreciate you and the business.

5/5

Google

Me and my partner have purchased a house through DDM and are hoping to get the keys next friday. One of the colleagues called Doug was very helpful and kept us updated through out and helped us with any questions we had.

Holly · 23 May 2025

Agent replied · 8 May 2026

Thank you for the lovely review Holly, enjoy that new home

5/5

Google

I would just like to thank Dave Gardener and his team especially Doug for all there hard work in helping us sell our property and making our move a reality, all great and professional team and the Grimsby DDM branch, Thank you

Andrew · 13 May 2025

Agent replied · 13 May 2026

Absolutely our pleasure Andrew, hope you and your family are settled into that new home. Thank you again for the business.

5/5

Google

A great job from Doug, Lexi and Lee with regular and super-clear communication throughout the selling process. I would wholeheartedly recommend DDM.

Jon · 8 November 2025

Agent replied · 8 May 2026

Thank you so much for your kind review. We’re delighted to hear that Doug, Lexi and Lee provided clear and consistent communication throughout your sale, it’s exactly the standard we aim for. … More

5/5

Google

Charlotte Salmon was really helpful in letting us know the property information and explaining the process for 1st time buyer like me. she was very kind to answer all the queries I had for multiple properties.

Yezdani · 5 June 2025

Agent replied · 5 June 2026

Hi, Thank you for leaving a 5 star review for Charlotte in our Winnersh Office. Prospect Estate Agency in Winnersh

5/5

Google

Ellie has been brilliant in helping us view a house we are interested in and also in helping us put ours on the market with Prospect. Ellie’s customer service has been outstanding. She has helped to make us feel ant ease and answer any questions we have had. It’s obvious Ellie cares about her customers and we have had a very positive experience. I would 100% recommend Ellie.

David · 5 June 2025

5/5

Google

From the valuation with Lisa, to the updates and help from Lee and Doug, DDM were by far the most efficient and helpful part of our chain, would 100% use them for another sale in the future!

Mike · 13 May 2025

Agent replied · 13 May 2026

Thank you for the kind words and great review Mike, we really appreciate it.

5/5

Google

Such a great experience. Very patient and resolves issues swiftly. It is very difficult to find a good estate agent but you can trust Prospects. Big shout out to Lauren, Amilcar and Lynne.

Dhruv · 5 June 2025

Agent replied · 5 June 2026

Thank you so much for you review and we are glad to hear that you had such a good experience.

5/5

Google

We used ddm to sell our home, we give all 5 stars from start to finish, doug went above and beyond and kept us in the loop, even when we had a few hiccups on the way not ddms fault, we bought from ddm previously aswel in the past, amd will continue to use them in the future,

Mark · 14 January 2026

Agent replied · 28 January 2026

Thank you Mark 🙌 we really appreciate you taking the time to leave a lovely review. Thank you also for trusting us and giving us your business, we truly appreciate it. …

5/5

Google

We recently had the pleasure of dealing with Michaela in helping us purchase our new home, which is going through currently. We have to say that Michaela was one of the nicest estate agents, very professional, knowledgeable and nothing was too much trouble. It makes a huge difference having someone like her to answer questions when going through such a big decision. DDM have a great asset there!

Pam · 14 October 2023

Agent replied · 21 March 2024

Thank you for the lovely review Pam, hope you are enjoying your new home.

5/5

Google

From the very start of having Doug come to my property to value it, I knew i was going to use DDM. He is friendly and professional and made me comfortable and at ease to be honest with what i wanted to achieve from this sale. The service …

Annabelle · 8 October 2024

Agent replied · 21 March 2024

Thank you for the lovely review and business Annabelle, we really appreciate it.

5/5

Google

DDM have gone above and beyond to help me find a house even at last minute when I'd lost all hope in many places and when i was due to be homeless special thanks to Lucy and Natalie. They did nothing but worked hard among other things to …

Stacey · 8 October 2024

Agent replied · 13 May 2026

Thank you for the great review Stacey. So glad we were able to help you.

5/5

Google

I sold a relative’s property, and it was a very smooth process from start to finish. I dealt with Doug and Diane. Both very helpful and professional at all times. Highly recommended

Toni · 11 May 2025

Agent replied · 11 May 2026

Thank you for trusting us with the sale and the lovely review Toni. We really appreciate it.

5/5

Google

Staff at DDM - Grimsby are always helpful and professional. Communication with us is great. Lately we have had more dealings with Doug and Lexi. We thank them for their support.

Pauline · 13 May 2025

Agent replied · 13 May 2026

Always our pleasure Pauline, we appreciate you and the business over the years.

5/5

Google

Lisa has been fantastic! Communication has been 10/10, made the process extremely simple for us. This is the second time we have sold a property through DDM, can't fault the team.

Hannah · 11 May 2025

Agent replied · 11 May 2026

Thank you for the lovely review Hannah, we really appreciate it.

5/5

Google

Selling my family home of 32 yrs has been a difficult decision.It has been made so much easier by the care and compassion displayed by the team at ddm.I would like to thank you Lee Watkinson for your continual update on the progress of my …

Julie · 8 October 2024

Agent replied · 21 March 2024

Thank you for the kind words Julie, it was our pleasure. Thank you for trusting us with your home.

5/5

Google

Great service by Lisa and Doug at DDM, making the sale of my late Mothers house very painless and stress free👍 …

Mike · 8 August 2025

Agent replied · 8 May 2026

Thank you so much for your kind words. We're truly sorry for your loss, and we're glad Lisa and Doug could support you … More

5/5

Google

Lovely firm to deal with. Understanding our needs and very helpful. Always obliging when we asked to view the property multiple times before buying. We love our new home! Thank you DDM Team for making the process easier to deal with.

Julie · 23 April 2026

Agent replied · 7 May 2026

Thank you so much for your kind words, Julie! We’re thrilled to hear that you had a positive experience with the DDM Team and that we could assist you in finding your new home. We appreciate your trust in us and are always here to help with any future property needs. Enjoy your new home!

5/5

Google

My experience of dealing with the team at DDM has being second to none when selling our property. I've had the pleasure of dealing with Doug, Michaela and most of all Lee and all have given a first class service. You get constant updates …

Craig · 8 October 2024

Agent replied · 13 May 2026

Thank you for the review and business Craig. So happy we got this over the line for you.

5/5

Google

Ellie Childs was professional and friendly while showing me around three properties. She provided clear information, answered my questions, and made the viewings smooth without being pushy.

Hanorah · 5 June 2025

Agent replied · 5 June 2026

Hi Hanorah Glad you enjoyed the viewing process with us and had all your questions answered.

5/5

Google

After careful consideration, I decided to ask DDM to put my property on the market. From start to finish they were excellent! The whole team in the office were helpful and cheerful! Michaela kept me updated continually via email and calls. I would definitely recommend DDM to anyone wanting to sell!

Nikki · 22 June 2024

Agent replied · 21 March 2024

Thank you for the glowing review and recommendation Nikki.

5/5

Google

A big thank you to Jay at Winnersh. I have just had a very stressful house sale due to a third party. Jay was relentless in his endeavours to get this sale through and I just want to say a big thank you to him and the team for his perseverance. Thank you for all your hard work!

M · 5 June 2025

1/5

Google

Our experience with this agency was extremely disappointing and stressful. We met the stated income requirements, provided all requested documents, including payslips, bank statements, and an NHS contract, and paid a holding deposit in good faith. Despite this, our application was later declined due to their internal referencing system and affordability criteria. We were particularly concerned that my wife’s verified income was disregarded simply because she was on maternity leave, which felt unfair and discriminatory. We were also told that my zero-hour contract meant our income could not be verified, even though full evidence was provided. To make matters worse, the agency refused to refund our holding deposit, despite their own agreement stating that a refund is due when references are insufficient but information is accurate. This caused us significant financial loss and emotional distress, especially as we have a newborn baby and were relying on this move. Communication was poor, and our concerns were repeatedly dismissed. I would advise others to be very cautious before paying a holding deposit to this agency and to ensure you fully understand how your application will be assessed.

Nwojo · 11 February 2026

5/5

Google

Doug at DDM went above and beyond to help with the sale of our house wouldn't hesitate to recommend him or his team big thankyou to him

Sarah · 13 May 2025

Agent replied · 13 May 2026

Thank you for trusting us with the sale of your home Sarah. We really appreciate the lovely review and business.

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