Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of Antonia Lenham showing me around the Upper Peninsula buildings and facilities. Communications beforehand were exceptional - from when I requested info on Rightmove I was on the phone with Antonia within minutes, and had a wonderful introductory chat with lots of enthusiasm and helpful information leaving a great first impression. Antonia offers WhatsApp for communication and it's been a game changer for speeding up comms and decision making. Responses are prompt and reliable! Residents apparently also keep in touch with the landlord on WhatsApp so the experience won't end once you're in, it seems.
The apartment viewing itself was outstanding and by far the best I've been on. Not only are the buildings and shared facilities lovely, but Antonia clearly has outstanding talent and passion for her job. A wonderful blend of professionalism, friendliness, rapport, knowledgeability and thoroughness. Nothing was too much effort for her, she was super gracious with her time and showed me so much across 5 buildings (as a resident you get access to all the buildings facilities). I honestly had to put zero effort into the viewing as she knew exactly what's important before I did, kept the conversation flowing throughout (something I'm terrible at - so thank you!), and came across as honest, trustworthy and likeable. She even introduced a number of the buildings staff along the way who were all just as cheery and friendly (shout out to the receptionists!).
The apartments are on the expensive side and a lot of that is down to the location, but with everything else on offer - 4+ gyms with modern equipment, a heated indoor swimming pool with panoramic views over the O2, a sauna, indoor & outdoor sunbeds, on-site personal trainers and classes, a communal WFH space, privately-bookable and communal terraces, complimentary health & wellbeing events, 24hr concierge service, exceptional pre-sales experience, vibrant & passionate staff - you really are getting a premium experience that justifies the price. On top of that, the surrounding shops & entertainment...I mean it's the O2! You know it's good. The outlet shops saved me a couple hundred on clothes already, so that's something to factor in (depending on how restrained you are, I guess).
Not often I can say this, but I had a lot of fun on the viewing and I'm buzzing with excitement for my future here. With my life going through a complete reset and coming out of a difficult and isolating long-term relationship, it means the world to have been made to feel so welcome and enthused for my next chapter in life.
Will · 24 October 2023
★★★★★ 1/5
GoogleI have always held Greenwich Peninsula Lettings in high regard for their quality service, but recent events have left me thoroughly disappointed. My previous experiences were positive, with Antonia and Joe providing excellent customer support. However, a sudden increase in rental costs and an alarming number of tenants leaving the properties have cast a shadow over their reputation.
My dissatisfaction reached its peak when I realized that my deposit, amounting to £3000, was not returned after I checked out the property on May 23rd. Despite numerous emails and attempts to contact them, Greenwich Peninsula Lettings has chosen to ignore my requests and effectively ghost me. This lack of response and unprofessional behavior is completely unacceptable.
In an attempt to resolve the matter, I was forced to initiate a request for repayment through the tenancy deposit scheme a month ago. Shockingly, I have still not received any response from Greenwich Peninsula Lettings regarding this issue. This further demonstrates their disregard for their obligations and a lack of accountability.
Marco · 24 October 2023
★★★★★ 5/5
GoogleGood morning,
I wanted to take a moment to express my gratitude to Antonia for her assistance in finding my new flat. Your professionalism, dedication, and attention to detail truly made the process smooth and enjoyable. I am delighted with the flat and appreciate your efforts in ensuring that all my preferences were taken into consideration.
From our initial discussions to the final signing of the lease, you have been incredibly helpful and responsive. Your knowledge of the local property market and your willingness to address my questions and concerns were impressive. It is evident that you genuinely care about your clients, needs and strive to find the perfect living spaces for them.
Thank you once again. Should I ever require assistance in the future or know someone who does, I will not hesitate to recommend your services.
Lastly, I would also like to express my gratitude to Loy for guiding us through administrative part and ensuring a smooth signing process.
Wishing you all the best and continued success.
Warm regards,
J&S
Jeni · 24 October 2023
★★★★★ 5/5
GoogleThe staff at Greenwich Peninsula Lettings is SUPERB!!...An excellent place to live, with the convenience of having someone always available to support us!...Thank you and congratulations to everyone!
Greenwich Peninsula Lettings Staff are AMAZING!!...This is an excellent spot to live, with that extra of always having someone to take good care of us, Thank you ALL, Congrats! José Carvalho
Zé · 25 October 2019
★★★★★ 5/5
GoogleDenise has been amazing and has helped us with everything for 3 years at our flat. Shes quick to respond and is very nice to interact with. Thank you for everything!
Reem · 24 October 2023
★★★★★ 5/5
GoogleGot a wonderful 1bedroom here. Antonia is really sweet and professional x. Can’t wait to move in!
Mingzhu · 25 July 2024
★★★★★ 5/5
GoogleWe viewed several houses at the building number 1 in Cutter lane. Ricardo show us all the flats and he was incredible. He really advertised the flat very well. Thanks to him we rent our new place. Thank you so much Ricardo and Greenwich Peninsula Lettings :)PositiveResponsiveness, Quality, Professionalism, Value
Φωνκey · 24 October 2021
★★★★★ 5/5
GoogleGreat experience!! Joe has been wonderful, really professional, helpful and kind! Made the whole process smooth and easy!! 10+ for Joe, keep up the good work!!
Filip · 26 January 2024
★★★★★ 5/5
GoogleWe had a wonderful experience finding this amazing property at Greenwich Peninsula with the help of Joe Pinnington. Joe was extremely helpful and supportive through the process. Thanks Joe !!
Shuchi · 24 October 2023
★★★★★ 5/5
GoogleMy property manager Denise is a star. She is responsive to both the tenants and the landlord requests. She proactively sources additional quotes to keep the cost down and provides clear communication on any issues and their progress. Would highly recommend.PositiveResponsiveness, Professionalism
Cameron · 24 October 2022
★★★★★ 5/5
GoogleI have recently rented a flat with this agency, with Antonia Lenham assisting with the flat viewing. She was absolutely incredible in answering all of our questions and giving us advice where she could. The viewing itself was very in depth and the offer process was simple and quick. I would highly recommend this agency to anyone that is looking for a flat in this area.
Jake · 25 June 2024
★★★★★ 5/5
GoogleAmazing move in experience, with smooth induction from the team. I would particularly like to thank Loy for arranging everything whilst we’re away, and being so considerate of everything!
Jane · 24 October 2023
★★★★★ 5/5
GoogleOur experience with Greenwich Peninsula Lettings has been hassle free and smooth. Joe and Antonia guided us through the viewings and helped us complete the formalities without any hiccups.
Raja · 24 October 2023
★★★★★ 5/5
GoogleI recently rented a flat through this agency, and the experience was seamless. The referencing process was completed in just one day. Antonia Lenham assisted with the flat viewing, and she was absolutely wonderful. Incredibly professional, she meticulously showed me all the building's facilities and made the offer process exceptionally swift. I highly recommend this agency to anyone looking to rent in this area.
Madalina · 25 June 2024
★★★★★ 5/5
GoogleDenise has been amazing with all her support and she has solved a pending topic which was stuck for month and saved a lot of time and effort. The 5 stars are for Denise not for Greenwich peninsula :)
Wassim · 24 October 2022
★★★★★ 5/5
GoogleI recently found my ideal property with the help of Joe, who guides you through the different properties according to my needs and is very patient with me, and the Lettings Coordinator, Loy, who tells me how to proceed every step of the way before I move in. So far I feel they are a very professional team and it's a great experience!
Tianyi · 25 June 2024
★★★★★ 5/5
GoogleAntonia, Joe, and Loy were incredibly helpful throughout the whole process. Always available to answer any of my queries and push through with my application efficiently.
Ali · 24 October 2023
★★★★★ 5/5
GoogleI am happy with this agency. Denise Gallagher is the best property manager, she helped us with maintenance issues although she is not our appointed manager.
Kalina · 24 October 2023
★★★★★ 5/5
GoogleDenise has been brillaint and made our tenancy enjoyable. She proactively helps and always goes the extra mile to support.
Titus · 25 February 2024
★★★★★ 5/5
GoogleViewing the property with Joe went smoothly. The staff have shown their expertise during the booking process. Splendid experience on viewing this property. Strongly recommend this property and great thanks for the help of Joe and Ricardo.
Yiwen · 24 October 2022
★★★★★ 5/5
GoogleDenise is a brilliant property manager, she handled tenants moving out of our property with clear and direct communication.
Helen · 25 February 2024
★★★★★ 5/5
GoogleWe had an amazing experience and lucky to have Antonia from Greenwich Peninsula lettings who did all she could to help us find our apartment which we love so much. The best person we could wish for. Professionalism, great attitude and warmth all with a smile and always available thank-you again Antonia. Highly recommended.
Also mention out to Loy who is also very helpful at the office always responsive on emails. 🙂
Sarah · 24 October 2023
★★★★★ 5/5
GoogleI have worked with Richard and his team for a number of years as a supplier, and I find them to be extremely dedicated, always willing go the extra mile with regards services to ensure that tenants and Landlords are looked after, before, during and after the tenancy, and always with a smile!
Paul · 25 October 2018
★★★★★ 5/5
GoogleOur Lettings Coordinator - Cherrelle Boyce - was really helpful, supportive and highly professional. The move in process went very smoothly and resulted in comfort staying. We would highly recommend Cherrelle to deal with anyone's letting and/or move in process. Oh yes... the communication with Cherrelle is a real pleasure )))
David · 25 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
