1/5
Extremely unprofessional, very bad service specially Ricardo and Olivia
Trusted Agent profile · Greenwich
★★★★★
226 reviews across 1 platform
Gateway Pavilion, Peninsula Square, London, SE10 0SQ, Greenwich, SE10 0SQ
Greenwich Peninsula's office in Greenwich, at Gateway Pavilion, is rated 4.7 out of 5 across 226 reviews on 1 platform, including 226 Google reviews rated 4.7.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
1/5
Extremely unprofessional, very bad service specially Ricardo and Olivia
5/5
Really good experience with the house hunting! Our agent Antonia was really helpful and full of energy.
5/5
I recently had to leave my lovely apartment due to a relocation and was pleasantly surprised by how smooth and simple the checkout process was. Moving out can be stressful, but the property manager, Sam, made it easy. I received my deposit back without any issues in a short period of time, which was unexpected and greatly appreciated.
5/5
Very helpful and available team. Ricardo & Loy were highly professional in following through and getting me setup.
1/5
To put it simply, they have a great sales team, but terrible maintenance. The viewing and tenancy process was very straightforward, the sales team were very helpful and answered all my inquiries till the move-in date. I imagined I will have the same quality of service during my tenancy, and to be honest I didn’t expect to face major issues as the buildings are fairly new. Unfortunately, when I needed the maintenance guys, they rarely responded to emails or calls. When they respond, it’s not to fix but just to ask to wait further. It’s such a shame as it’s a beautiful apartment, but with this level of service I don’t think I’ll be renewing my tenancy.
5/5
A great agency. It doesn’t happen often to be treated respectfully as a renter. Joe arranged two viewing for me, he was very considerate of what me and my husband we looking for, answered all the questions I had during and after the viewings, we appreciated it a lot. Antonia led us through the renting process and it went pretty smoothly, she was extremely helpful and considerate too. Overall, the best agency I worked with so far. Highly recommend. An exceptionally welcoming service. It’s nice feeling respected and appreciated as a client :)
5/5
Antonia is great. Underrated place and accommodating agents.
5/5
Joe and Loy were extremely helpful throughout the entire process. Would definitely recommend them when looking for a flat.
5/5
Denise has been really supportive throughout our tenancy, always very pleasant and helpful
5/5
Thanks to Ignazio and his colleagues from Greenwich Peninsula Sales. My experience buying a flat with the help of them has been so efficient and satisfactory. Their specialization, patience, and productivity have also strengthened my confidence in my decision of buying a flat at Greenwich Peninsula.
5/5
I have been dealing with Maha in the Lettings team and hands down some of the best customer service I've ever had with an agency. Super responsive, happy to help and great at putting you at ease when it comes to a stressful time such as moving. 5 stars!!
5/5
Joe was super responsive, even with such short notice and found us a beautiful apartment. Was able to accommodate our moving requirements and put our needs first. Extremely professional service.
5/5
My husband and I have been renting an apartment at G.P. for almost 5 years. Denise Bonner has been very supportive, responsive, professional and friendly throughout our journey!
5/5
The department of renting is very successful. Especially Ricardo and his colleagues are very trustable and professional. They are very respectful and helpful. We appreciate to them.
5/5
Ricardo is probably the best lettings agent I've come across in all of London. Impeccable service, always on point and extremely helpful. Would definitely recommend to anyone looking for a place in Greenwich.PositiveResponsiveness, Professionalism
5/5
Fantastic service. I was shown around my current apartment by Joe Pinnington, and I couldn’t be happier with the experience. He was professional, attentive to my questions, and helpful in navigating through the contract with diligence. It was my first time moving into a flat by myself so his assistance truly made a difference in my decision to rent at Greenwich Peninsula.
5/5
In my past few years with service offered by Denise, my experience has been excellent. She offered in time attention to my needs and convey exact intention from my end to tenants. There has not been any mistakes or missing doing anything. I want to recommend her service to anyone who has the opportunity to obtain the service from her.
5/5
Denise has been amazing and very helpful throughout. Highly recommend
5/5
Had a great experience finding a rental apartment on Greenwich Peninsula! The opinion of the flat matched my requirement and the viewing was friendly and well organized. I’d like to specifically express my appreciation to Joe Pinnington, who was extremely helpful throughout the procedure and was always available if I required any kind of advice or had any requests. Highly recommend!
5/5
I've always received the immediate and full attention of the staff at Greenwich Peninsula Sales and Letting. Especially Antonia Lenham has helped me throughout the whole process of finding an good flat and arranging all related matters! Most definitely recommend!
5/5
Have had the best possible service from these guys, they can never do enough for you. My girlfriend and I moved in to our flat in March this year and have had exceptional ongoing customer service, making us feel at home. Antonia and Ricardo go out of their way to ensure us and our fellow tenants are happy. Would highly recommend both the development and service to anyone that’s looking for a first class location to rent or buy!PositiveResponsiveness, Quality, Professionalism, Value
5/5
I have recently completed the process of buying an apartment in the vibrant and close-knit growing community of Greenwich Peninsula. This would not have been possible without the hardwork, competence and phenomenal service by John Phoenix of the Greenwich Peninsula Sales and Lettings team. He not only found the right property for me , he also liaised effectively with his senior team and the developers, to get me the most remarkable deal possible! John Phoenix truly cares about his clients and puts you and your needs above making a sale on his books. He supported me throughout the arduous tasks of mortgage application and solicitor requirements to ensure a smooth and successful purchase, taking into account my unique circumstance as I was simultaneously selling my previous property. Thank You, John Phoenix and the Greenwich Peninsula Sales and Lettings team for making my Forever Home in this upmarket area, A Dream Come True!!!PositiveQuality, Professionalism, Value
5/5
Ricardo and Loy have been extremely helpful with our move to Greenwich Peninsula. They have been attentive and always ready to answer questions about any queries that we have. It's been a great process so far and we've been very happy with the service - it's a nice change from other agencies we've worked with in the past!
5/5
Denise Gallagher and rest of team are so helpful and very quick on responses and any other assistant i've needed in the past... I cant express how grateful i am to have such a great team to rely on cant thank them enough for there hard work
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Greenwich Peninsula's Greenwich office has 226 reviews across 1 platform: 226 on Google.
Greenwich Peninsula Sales is rated 4.7 out of 5 across all 226 reviews, and 4.7 out of 5 on Google from 226 reviews.
Greenwich Peninsula Sales, Gateway Pavilion, Peninsula Square, London, SE10 0SQ, Greenwich, SE10 0SQ.