Trusted Agent profile Β· Greenwich

Foxtons Greenwich reviews

4.0

β˜…β˜…β˜…β˜…β˜… Great

352 reviews across 2 platforms

326-328 Creek Road, Greenwich, SE10 9SW, SE10 9SW

Foxtons's office in Greenwich, at 326-328 Creek Road, is rated 4.0 out of 5 across 352 reviews on two platforms, including 228 Google reviews rated 4.6.

Google logo

4.6 / 5

228

Reviews on Google

This office

Trustpilot logo

124

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Google

Recently dealt with Foxtons in my search for a flat in the New Cross / Greenwich / Deptford area. Although in the end I signed with a different agency, this was purely due to the availability of the flat I wanted - as an agency, Foxtons were professional, polite and very helpful. Maira Cardenas in particular followed up on my initial inquest twice, and sent me properties to consider, as well as extra choices when I asked for more. Great experience.

ER Β· 27 October 2019

Agent replied Β· 25 October 2024

This is wonderful news, Ed, thank you for sharing. We hope to work with you again in the future!

1/5

Trustpilot

Very disappointing experience

Very disappointing experience with Foxtons due to the handling of our tenancy application.

Tam Β· 30 April 2026

5/5

Google

Layla Williams made moving quick and easy, we started looking on for somewhere on Saturday and had somewhere confirmed by Thursday! She made the process smooth and helped us with any queries πŸ’• thanks Layla …

Tiegan Β· 26 October 2023

5/5

Google

I highly recommend Foxtons Greenwich! We worked with Alex who was such a delight! Our multiple drives together to view properties were always fun! Such a really dedicated and down-to-earth person! Thank you for everything, Alex!

Ana Β· 26 October 2023

5/5

Google

Bought my first flat through Foxtons Greenwich and I cannot recommend working with Sam McCaig enough. Very friendly, down to earth, and didn’t mess around. Frequently chasing the selling team when they stalled, and was a calm and reassuring presence throughout the process. Thanks Sam and team.

David Β· 26 October 2022

2/5

Trustpilot

We keep receiving unsolicited post…

We keep receiving unsolicited post despite the request for it to be stopped.

Simon Β· 17 April 2026

1/5

Google

Hi, I had many troubles as a student looking for properties around the area. But this agency were no help! They infact made it 10 time more stressful!We were lied to by 2 of the Agents (Danielle and Mia) regarding hidden and extra charges, …

Joe Β· 16 June 2025

5/5

Google

Vicci in the Greenwich branch was very efficient and effective in helping me locate an apartment in Greenwich. She quickly understood the kind of place I needed and gave me a thorough review of what was on offer within and around the area. I am very happy with Vicci and Foxtons. I had heard rumblings of hard sell and Foxtons being difficult estate agents to work with but my search and exchange was very smooth. Lovely. I wouldn't hesitate to refer more people to Foxtons.

Ian Β· 27 October 2017

Agent replied Β· 25 October 2024

Hi Ian, thank you for taking the time to leave feedback. We're glad to hear how happy you were with your experience with Foxtons and Vicci, in particular.

5/5

Google

Hafsa was extremely courteous and professional in showing us flats, and also very knowledgeable about the market and area. I truly cannot recommend her this agency highly enough.

Michael Β· 12 January 2020

Agent replied Β· 10 January 2025

This is wonderful news Michael, thank you for taking the time to share your experience with us!

5/5

Google

Florence was the agent who helped me buy my current property. She was very proactive and always available to help. I would recommend using Foxtons and Florence as the agent on the sale

Mariana Β· 26 October 2023

1/5

Trustpilot

Cannot believe that they held our money…

Cannot believe that they held our money for more than 3 months and not give it back to us! No communications at all! I am wondering where the good reviews are from!

Na Β· 18 October 2025

4/5

Google

Was trying to sell flat for ages with no luck. I engaged with Foxtons Greenwich and they were very quick and efficient at getting interested buyers on board. I didn't quite get my asking price but in a tricky market did well enough. They also reimbursed me 75% for what I paid for PurpleBricks! They were very professional and communicative - particular shoutouts to Florence and Alexander who were fantastic throughout! They are more expensive than a lot of what's on the market, but a lot of what's on the market isn't good enough and you get what you pay for. Highly recommended and would use again. Thanks guys!

Luke Β· 26 October 2023

1/5

Google

I've been using Foxtons to manage my property for a year. While they're prompt at collecting their fees, their service falls short in every other aspect. When my tenant moved out, I paid for a check-out report, but it was never conducted, and Foxtons ignored my requests for a refund. As a landlord, this lack of a report means I have to cover damage and cleaning costs out of my own pocket. I won't be using Foxtons in the future.

Rukhsora Β· 26 October 2023

5/5

Google

We just bought our apartment through Foxtons, Sam McCaig was our agent - we are eternally grateful for him for all the professional advice he gave us and for the forever positive attitude he brought into the lengthly and always painful house-buying process. He was always reachable, kept continuous contact with us, super flexible with appointments, kept us in the loop in the entire time while our mortgage and the legal process went on. He was the best real estate professional we ever dealt with since the past 8 years we live in the UK, and we couldn't recommend him better to anyone who is looking for a great professional and also a supportive, reliable person in the real estate world.

Linda Β· 26 October 2023

5/5

Google

Recently, I had an incredibly positive experience with Foxtons as a potential homebuyer, and it was largely thanks to the exceptional service provided by Sam, the Foxtons agent who assisted me. Sam demonstrated a remarkable depth of knowledge regarding all the properties he showed me, as well as a comprehensive understanding of the areas I was interested in. His insights on the local property markets were particularly valuable, and his commentary on the broader state of the property market was very helpful. Overall, my husband and I was thoroughly impressed by Sam's expertise and assistance, and I'm grateful to both him and Foxtons for making my property search such a positive experience.

Jennie.X Β· 26 October 2023

1/5

Trustpilot

Extremly stressful

I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing.

Cristy Β· 9 November 2025

1/5

Google

Constant unsolicited letters suggesting that I rent out the property I live in.

Josh Β· 16 March 2026

5/5

Google

James was fantastic throughout the whole process, he was great at answering all the questions we had and keeping up informed of the progress of our application.

Katie Β· 30 December 2023

5/5

Google

We recently had a viewing of a property in Deptford by Sam McCaig of Foxton’s Greenwich office. We were most impressed by Sam's knowledge, not just of the property, but of the local area, amenities and planned future developments. Sam took time and effort to answer all of our questions and was very proactive in providing information. At no time did we feel rushed or pressured and it was a pleasure to have him conduct the viewing.

Mike Β· 26 October 2023

5/5

Trustpilot

Friendly and competent

Excellent communication and support through the whole process including additional information requests and properties visits, with AnaΓ―s and Jack. Friendly and competent.

3belix Β· 8 December 2025

4/5

Google

Helpful team especially Maira Cardenas who stayed in touch during the process. -1 star sometimes felt we were being upsold over our budget.

Larisa Β· 12 January 2020

Agent replied Β· 10 January 2025

Thanks for the review, we are glad to hear that Maira has provided such helpful and responsive service. Best wishes in your new home.

1/5

Trustpilot

worse agents i have dealt with

worse agents i have dealt with, im not one to write reviews but i would not recommend Foxtons at all.

Neda Β· 20 December 2025

5/5

Google

Very nice agents and profession people. We enjoyed the services provided by Yann-Pierre Claude, showing us around, looking for the suitable property, always providing professional suggestions. We must come back to them for further property letting or buying.

A Β· 28 February 2024

Agent replied Β· 25 October 2024

Thank you Anny Wei for your review. Sophie, Foxtons Greenwich Estate Agents Get it done with London’s number 1!

5/5

Google

Layla totally rocked as my lettings agent! Super impressed with her skills, she made everything smooth and easy. From being on top of things to quick replies, she aced it. Big thumbs up to Layla!

Abayomi Β· 29 March 2024

Agent replied Β· 25 October 2024

Thank you Abayomi Balogun for your review. Sophie, Foxtons Greenwich Estate Agents Get it done with London’s number 1!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews

Questions about Foxtons Greenwich

How many reviews does Foxtons Greenwich have?

Foxtons's Greenwich office has 352 reviews across two platforms: 228 on Google, 124 on Trustpilot (across the whole business).

What is Foxtons Greenwich's rating?

Foxtons Greenwich is rated 4.0 out of 5 across all 352 reviews, and 4.6 out of 5 on Google from 228 reviews.

Where is Foxtons's Greenwich office?

Foxtons Greenwich, 326-328 Creek Road, Greenwich, SE10 9SW, SE10 9SW.

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