Trusted Agent profile · Greenwich

Foxtons Blackheath reviews in Greenwich

4.2

★★★★★ Great

456 reviews across 2 platforms

9 Lee Road, London, SE3 9RQ, Greenwich, SE3 9RQ

Foxtons's office in Greenwich, at 9 Lee Road, is rated 4.2 out of 5 across 456 reviews on two platforms, including 301 Google reviews rated 4.8.

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4.8 / 5

301

Reviews on Google

This office

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155

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Google

I didn't end up renting through Foxtons, because the best place was with another agent, but wow, I had to give a shoutout to Eloise. I would recommend her to anyone and I really wish we had found the right place through her - she was so helpful, friendly, respectful and responsive!

Eden · 11 November 2019

Agent replied · 9 November 2024

Thank you for taking the time to share your experience with us Allie, we're pleased to know that Eloise provided such exceptional service during your property search. Best wishes to you in your new home!

5/5

Google

Big thank you to Oram for his help with house viewings and securing a property! - Conor and Jazz

Jasmine · 23 June 2025

5/5

Google

Daniel was amazing! He recommended the place for me and exceeded my expectations by finding me the perfect place I didn’t even know I was looking for! Definitely ask for him!!!

Diya · 22 January 2025

5/5

Google

I want to give a special thank you to Sam McCaig for helping me purchasing my first flat! He accompanied me through the whole process and immediately understood what I was looking for. He has been professional, kind, available and a very good listener during the months required to complete the process. He accommodated immediately my requests of visiting the flat multiple times (myself and professionals for the surveys) until the very last minute. Great experience.

Francesca · 24 October 2021

4/5

Google

Thanks to Oram Ohene-Djan for helping us find our wonderful new home. He took the time to explain through everything and show us properties that might be suitable. He made the process alot easier, when it could be stressful

Sophie · 25 September 2024

1/5

Trustpilot

Five years a tenant, then a masterclass in incompetence at the end

I rented a property managed by Foxtons for five years and one month. We paid rent on time every month and never had a complaint raised against us. Then we tried to leave.

Toby · 28 April 2026

5/5

Google

Samantha and Joe have been absolutely fabulous throughout the process making it as quick and stress free as possible. Highly recommended!

Valerie · 8 November 2025

Agent replied · 22 November 2025

Thank you for the five star review Valerie Waters We appreciate your positive feedback! Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

1/5

Google

100% avoid Foxtons! No communication, no customer service. All they care about is collecting your money every month. We moved into a property in Blackheath in August 2018 for a 2 year tenancy. In May 2019 we had a leak from the toilet under the floor which made the wood floor in the hallway, kitchen and living room swell and raise up. It was so bad we had water coming up through the cracks and multiple walls had damp all along them. The floor came up so much the living room door could no longer open and was jammed against the floor. Every cry for help and attempt to get it resolved got ignored. Foxtons failed to keep me updated at every opportunity. Engineers didn't turn up and we wouldn't hear anything for weeks. The house is unsafe and no one cared. The leak eventually got fixed after a few months so water is no longer leaking. But the floor is still raised (around 2 inches) and ruined. Walls are damp, skirting boards are 2 inches off the floor. Still hasn't been solved more than a year later and we are due to move out. We have no kitchen lights since Jan 2020 ( 7 months from this review). I heard a fizzing one day and the next day none of them worked. I am still waiting on an update apparently. No one has contacted me and i have chased many times. Everything is documented and i have email trails for everything to show how i have been ignored consistently for 14+ months. One example picture attached. AVOID FOXTONSNegativeResponsiveness, Quality, Professionalism, Value

Levi · 24 October 2020

4/5

Google

Had one of the best experience of my life dealing with foxtons. I had a short time to move out of my old flat. Got in touch with foxtons and Hannah watkins(agent) was of great service to me. She went all out to get me a property within a short time. Very grateful for her immense assistance and great customer service. Keep it up Hannah

Osei · 26 February 2024

Agent replied · 23 October 2024

Thank you Osei Kwame for your review. We are pleased to hear your property search went well. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Google

It was a great experience with Foxtons trying to find a flat to rent. Daniel helped us a lot in finding suitable properties and arranging viewings swiftly.

Seongjun · 23 August 2025

Agent replied · 22 September 2025

We are happy to hear your property search went well, and thank you for your helpful review! Alex, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Foxtons’s account’s department have bad…

Foxtons’s account’s department have bad ethical practices.The charged me as a landlord 3 years commission & after six months again charged me 2 years commission for the same property.when I complained they credited part of the commission but after a week they recharged me some more commission.As the tenant rent is deposited directly into Foxtons’s account I cannot do much about it and am finally taking them to court for fraudulent activity.

Vp · 23 March 2025

5/5

Google

We switched to Foxtons to sell our property, having struggled with a different estate agents prior. Foxtons Blackheath were amazing, and got it done for us. Joe and Faruq were absolute stars, and really worked hard in tirelessly chasing down all of the tricky details and requirements needed for the conveyance.

Alex · 28 December 2023

5/5

Google

Sam McCaig at Foxtons Blackheath - living legend. Never would I have imagined just how complex this process was and how much support a great estate agent could be. In a process that became dogged with naivety, oversights, egos and purely difficult people, Sam McCaig was a life safer. Sam was estate agent, conveyancing-process-teacher, project manager, counsellor, and protector of sanity through a tumultuous and very pressured time. Use Foxtons.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 24 October 2021

4/5

Google

Had the most lovely experience with Hannah, she was so patient in guiding me through the process of house hunting. She was very considerate of my situations and dealt with worse situations in a calm manner which helped me a great deal as well. Although I couldn’t find a house through Foxtons but I definitely recommend them for house hunting in the UK!

Muskan · 26 February 2024

Agent replied · 23 October 2024

Thank you Muskan Poddar for your review. Sophie, Foxtons Blackheath Estate Agents Get it done with London’s number 1!

5/5

Google

We just purchased a 2 bed flat in Blackheath. Sam was such an immense help to us and made the whole buying process much less stressful. He was chasing my solicitors(PCS Legal - avoid them!!!) day and night so we can complete sooner. All in all that's what a good sales person should be. I would highly recommend him to anyone looking for a property in the area. All d best Sam.

F1msaman · 24 October 2021

5/5

Google

Thanks Foxtons blackheath, especially Oram. He was amazing with helping out and showing properties. In no time we found the best deal for cheaper than the asking price and Oram took care of the process very smoothly.

Harshal · 24 August 2024

5/5

Google

I am truly grateful to Faruq Sadiq for his incredible support over the last 10 months. From the acceptance of my offer to the exchange of contract and competition, he has been extremely helpful and genuinely 100% committed to ensuring that I will get my dream flat. I am extremely pleased with the exceptional services he provided and I truly believe that he is a real asset to Foxtons. His knowledge and expertise were outstanding. He was proactive in ensuring that all parties involved were fully informed throughout the conveyancing process and acted as a great liaison between solicitors. He was very accommodating and kept me updated every step of the way. His positive attitude and constant reassurance that everything will be ok were priceless. Responsive, efficient, and reliable, he worked tirelessly and went above and beyond to resolve any issues making sure that things moved quickly and smoothly preventing any unnecessary delays. It would be great to work with Faruq again in the future 😊 Thank you, Faruq!

Mira · 8 November 2024

1/5

Trustpilot

The worst and the most disgusting…

The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.

AG · 18 April 2026

1/5

Trustpilot

I would strongly caution anyone against…

I would strongly caution anyone against using Foxtons when purchasing a property. Our experience was deeply disappointing and handled with a complete lack of professionalism, integrity and basic transparency.

Alexandra · 21 April 2026

5/5

Trustpilot

Great experience overall

Great experience overall, especially from Ciara Ryan

Stephen · 21 September 2026

5/5

Google

Sarala is one of the best estate agents that I’ve been in contact with in nearly 10 years. Extremely professional, kind and knowledgeable. Real people’s person. Full of care and is ready to take that extra mile for her clients. Thank you kindly for your patience and help. No one treated me in that much respect ever in this industry. Deserves promotion! Laurence

Prisi · 24 October 2022

5/5

Trustpilot

I had a wonderful experience with…

I had a wonderful experience with Foxtons, they helped me to take my first private rented apartment when I needed them the most. I was short on some requirements however they helped me to pass the checks and get the apartment I desired.

Noman · 20 December 2025

5/5

Trustpilot

Staff excellent

Staff excellent. Lots of way communication.

Alan · 21 September 2026

5/5

Google

I would like to let you know about my experience with foxton estate agents . very good team , professional people and help you out with anything that you don't know, in especial Daniel clarke , very good person , help you out with everything you need and dont mind the time , he is always there with a smille . I really recommend . thanks so much guys for all your help

Marco · 16 January 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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