Trusted Agent profile Β· Greenwich

Conran Estate Agents Charlton Greenwich reviews

β˜…β˜…β˜…β˜…β˜… Excellent

335 reviews across 2 platforms

46 Charlton Church Lane, London, SE7 7AB, Greenwich, SE7 7AB

Conran Estate Agents Charlton's office in Greenwich, at 46 Charlton Church Lane, is rated 4.8 out of 5 across 335 reviews on two platforms, including 254 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

254

Reviews on Google

This office

Trustpilot logo

81

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estate Agents Charlton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Google

We instructed Conran for the sale of our house in SE18 and were really pleased with their whole ethos. We had spoken with a handful of the local estate agents but having listened to Michael, the head of sales at Conran we were reassured that they would offer a unique and more personable approach and indeed this turned out to be the case. We sold for more than any of the other agents had promised would be the ceiling price and the whole process was made smooth and actually fairly enjoyable. All in all would thoroughly recommend

Guy Β· 23 October 2022

Agent replied Β· 22 October 2024

Hi Guy, thank you for trusting Conran with your home and I am so pleased that Michael and his team added great value to your selling experience. Warmest regards Simon

5/5

Trustpilot

Good experience (Greenwich Office)

Lucy, and the team at Conran are professional agents that are prompt, reasonable and good to deal with especially in the London economy.

Hayley Β· 5 September 2025

Agent replied Β· 22 October 2025

Dear Hayley, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

It was lovely to work with Chloe. She was very approachable and responsive. We’re very grateful for her support with the process.

Molly Β· 10 June 2026

5/5

Google

Michael is extremely professional and has extensive and detailed knowledge of the local property market. He is always happy to answer any questions and responds to emails quickly. Thanks for all your help so far!PositiveResponsiveness, Professionalism

Yo Β· 23 January 2022

Agent replied Β· 22 January 2025

Dear Yo, thank you so much for reviewing Michael's service. regards Simon

5/5

Google

We had a great experience working with Asiah at Conran over the past few months. She worked hard thoughout the process to make sure the long property chain didn't fall apart and we were always kept up to speed with the latest on all sides. Without Asiah our purchase would never have happened and we are incredibly grateful to her for making sure it worked out!

Frances Β· 23 October 2023

Agent replied Β· 22 October 2024

Hi Frances. What a lovely review, Asiah will be delighted that she made such a difference to your purchase. Wishing you lots of happiness in your new home. Regards Kelly

1/5

Trustpilot

The review is purely based on the UI of…

The review is purely based on the UI of their website and emails. Your website probably has the worst User Interface and so hard to navigate through, is it not possible to make it more mobile friendly since we live in a mobile phones era? Same with the email templates - it is too much going on and so bad for the eyes 🀯

R Β· 22 November 2023

Agent replied Β· 22 October 2024

Dear R I, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@conranestates.co.uk. I can look into this further for you. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great service from Owain Wilson at…

Great service from Owain Wilson at Conran. Actions any issues with our properties promptly and efficiently. Great guy, very astute.

Adam Β· 3 September 2025

Agent replied Β· 25 May 2026

Dear Adam, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Trustpilot

Reliable and Trustworthy

My student daughter recently rented a flat in SE London through Conran. As we live overseas it is not at all straightforward to arrange a rental in UK (in spite of being a UK citizen). I found Debbie very supportive, responsive to our many questions, trustworthy and reliable. The process worked exactly as she explained. Much appreciated because it is quite a stressful time....

Tim Β· 22 October 2023

Agent replied Β· 22 October 2024

Dear Tim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Experience with Conran has been very…

Experience with Conran has been very positive. Owain Wilson, who was the person handling my tenancy was always helpful.

Hrishikesh Β· 28 August 2025

Agent replied Β· 25 May 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Thank you to Conran and especially Will for their support to us buying our first property. From the point of arranging the viewing to completion communication has been great. Would highly recommend.PositiveResponsiveness, Professionalism

Emma Β· 12 December 2021

Agent replied Β· 11 December 2024

Hi Emma, congratulations on buying your first home and thank you for doing so through Conran. I am thrilled that Will looked after you so well. I wish you much happiness in your new home. regards Simon

5/5

Google

I had to sell the property after the death of a relative, with all the extra forms etc that were required and having a not very pro-active solicitor, Kellie at Conran's was superb in pulling everything together. she went above and beyond what was expected. Without her the sale would not have gone through, excellent service, I am extremely grateful to her.

Bob Β· 23 October 2023

Agent replied Β· 22 October 2024

Thank you for your kind review, Bob. I am sorry to hear of the circumstances under which you had to sell, but delighted you had Kellie on hand to help and advise. She is often praised for going above and beyond. Regards Kelly

5/5

Google

Conran have provided a first-class professional service throughout this process. All the staff have been friendly, helpful, efficient and well-informed as well as responding promptly to queries. Will Roden, my specific contact, has consistently bent over backwards to accommodate me and been understanding and transparent at all stages and generous in sharing his expertise. I cannot thank him enough for that. The team have been a pleasure to know and deal with. I have no hesitation in recommending them to prospective clients. Five stars! *****

Zoe Β· 23 October 2021

Agent replied Β· 22 October 2024

Dear Zoe, your 5* review means the world to us, especially Will. It has been a pleasure to have served you so well. Warmest regards Simon

4/5

Google

After a few teething problems at the start, I ended up very satisfied with the service received by Conran. I had a very bumpy journey throughout my sale, losing two buyers along the way and ending up going into rented because my purchase fell through. Abbie managed my sale (after the teething problems at the start with other agents). I found her to be a breath of fresh air at a point when I was feeling very frustrated. She is very professional whilst also having a familiar manner that really put me at ease. She kept in close contact all the way through, even offering to speak to me on her days off which was much appreciated.

Hayley Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you for your review Hayley. I am so glad Abbie looked after you so well. Warmest regards Simon

5/5

Google

The staff at Conran, Abby in particular, did an outstanding job during our process of purchasing a house. In the early stages, they were very accommodating when it came to visit properties several times, including with our builder. Once we had decided on a property, they were very honest about the length of the process (which cannot be said for others involved in the process) and very responsive to our queries. They were very good at organising details around the surveys we had conducted in the house. Finally, they helped maintaining communication between the different parties open until the very end, which was crucial in pushing the deal over the line.PositiveResponsiveness, Professionalism

Michel Β· 23 October 2021

Agent replied Β· 22 October 2024

Hi Michel, I really appreciate your kind review, thank you for posting this. Regards Simon

5/5

Google

Jodie from Conran Charlton is, by far, the most helpful lettings agent I have ever encountered. I can't thank her enough for being so responsive, flexible and kind during the time when rental market is extremely busy. She offered me a viewing immediately and I was able to secure a really lovely flat that same day. She was very informative and super efficient with the paperwork, thanks to which I moved into my new home in just 10 days after first seeing it.

AkvilΔ— Β· 23 October 2021

Agent replied Β· 22 October 2024

Dear Akvile, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am delighted to have met an incredible Conran Charlton Team. As a first time buyer, I truly value sincere support and guidance. Meeting Jodie and Jeff, both with exceptional people skills and years of expertise, has encouraged me massively. Their communication, knowledge, and warmth have provided me with outstanding motivation! I will be posting here again upon purchasing my first home with Conran’s team assistance! Nowadays, it is exceptionally important to meet people who are passionate about what they do and not just trying to hard sell or charge some fees. Thank you for your help, Jeff and Jodie! Estate industry needs more professionals like you)

Iryna Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you so much for your kind words Iryna. Jodie and Jeff are thrilled to have added such great value to your buying experience. Regards Simon

5/5

Google

Really enjoyed my letting agent, Lorraine. Lorraine helped me to find a property that I truly loved and was always great at responding for any and all questions that I had. She made renting my first property an enjoyable experience. Excited to start my life in my new home 😊 …

Aminah Β· 25 April 2024

Agent replied Β· 22 October 2024

Dear Aminah, Thank you for your kind comments regarding Lorraine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

We bought through Conran and Aidan our agent was an absolute star. He kept us informed, followed up promptly, took accountability and was proactive. Best agent we've dealt with so far and now we are renting a property with them. It was due to Aidan but the whole team are fab. Michael dealt with us in the same way. It seems like it's the culture in that office and I hope they keep it that way. Highly recommend.PositiveProfessionalism

Mel Β· 12 December 2021

Agent replied Β· 11 December 2024

Hi Maha, thanks for your kind words and leaving such a glowing review. I am thrilled that the culture at Conran shines through within the actions of our star team members. Enjoy the new home. Regards Simon

5/5

Google

They were amazing at helping my purchase go through. Chloe and Benjamin super friendly and helpful and fast acting to get things done. Highly recommend

Meg Β· 20 March 2026

5/5

Google

Amazing staff and service. They have great ethics and support. I want to give shout out to both Florance and Benjamin, they are both great and kind agents.

Daniel Β· 7 April 2025

Agent replied Β· 13 May 2025

Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Professional and attentive members of…

Professional and attentive members of staff who helped navigating the issues we encountered during our tenancy.

Silvia Β· 20 August 2025

Agent replied Β· 25 May 2026

Dear Silvia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Abbie was really helpful and was able to give us fantastic advice when we were thinking about selling our property. Our circumstances have changed but when we decide to sell we will 100% use Conran

Michelle Β· 23 October 2020

Agent replied Β· 22 October 2024

Hi Michelle, thanks so much for your review. We are here when you need us. Regards Simon

5/5

Google

We just bought our first home with the assistance of Asiah. Throughout we felt like we could go to her with questions and queries, and trust her to steer us right. She was great with proposing solutions and work-arounds - and pro-active with things like chasing our seller's solicitor. We're very happy with the service we received.

Maya Β· 23 October 2023

Agent replied Β· 22 October 2024

Hi Maya and thank you for your review. I am delighted that you are so happy with the service you received from Asiah - we think she is great too! Regards Kelly

5/5

Google

Fantastic experience as a buyer, which is not the way things typically go! Nikki was fantastic and so friendly throughout the whole process - we would strongly recommend Conran Estate Agents to all!

Elliott Β· 23 October 2020

Agent replied Β· 22 October 2024

Hello Elliott, I really appreciate your review, highlighting Nikki's fantastic and friendly service. Thank you for your recommendation. Regards Simon

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Questions about Conran Estate Agents Charlton Greenwich

Has Conran Estate Agents Charlton won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estate Agents Charlton, Greenwich won Gold.

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