Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
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5/5
GoogleWe instructed Conran for the sale of our house in SE18 and were really pleased with their whole ethos. We had spoken with a handful of the local estate agents but having listened to Michael, the head of sales at Conran we were reassured that they would offer a unique and more personable approach and indeed this turned out to be the case.
We sold for more than any of the other agents had promised would be the ceiling price and the whole process was made smooth and actually fairly enjoyable.
All in all would thoroughly recommend
Guy Β· 23 October 2022
Agent replied Β· 22 October 2024
Hi Guy, thank you for trusting Conran with your home and I am so pleased that Michael and his team added great value to your selling experience.
Warmest regards
Simon
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5/5
TrustpilotGood experience (Greenwich Office)
Lucy, and the team at Conran are professional agents that are prompt, reasonable and good to deal with especially in the London economy.
Hayley Β· 5 September 2025
Agent replied Β· 22 October 2025
Dear Hayley, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
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5/5
GoogleIt was lovely to work with Chloe. She was very approachable and responsive. Weβre very grateful for her support with the process.
Molly Β· 10 June 2026
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5/5
GoogleMichael is extremely professional and has extensive and detailed knowledge of the local property market. He is always happy to answer any questions and responds to emails quickly. Thanks for all your help so far!PositiveResponsiveness, Professionalism
Yo Β· 23 January 2022
Agent replied Β· 22 January 2025
Dear Yo, thank you so much for reviewing Michael's service.
regards
Simon
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5/5
GoogleWe had a great experience working with Asiah at Conran over the past few months. She worked hard thoughout the process to make sure the long property chain didn't fall apart and we were always kept up to speed with the latest on all sides. Without Asiah our purchase would never have happened and we are incredibly grateful to her for making sure it worked out!
Frances Β· 23 October 2023
Agent replied Β· 22 October 2024
Hi Frances. What a lovely review, Asiah will be delighted that she made such a difference to your purchase. Wishing you lots of happiness in your new home.
Regards
Kelly
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1/5
TrustpilotThe review is purely based on the UI ofβ¦
The review is purely based on the UI of their website and emails. Your website probably has the worst User Interface and so hard to navigate through, is it not possible to make it more mobile friendly since we live in a mobile phones era? Same with the email templates - it is too much going on and so bad for the eyes π€―
R Β· 22 November 2023
Agent replied Β· 22 October 2024
Dear R I, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@conranestates.co.uk. I can look into this further for you. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
TrustpilotGreat service from Owain Wilson atβ¦
Great service from Owain Wilson at Conran. Actions any issues with our properties promptly and efficiently.
Great guy, very astute.
Adam Β· 3 September 2025
Agent replied Β· 25 May 2026
Dear Adam, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
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5/5
TrustpilotReliable and Trustworthy
My student daughter recently rented a flat in SE London through Conran. As we live overseas it is not at all straightforward to arrange a rental in UK (in spite of being a UK citizen). I found Debbie very supportive, responsive to our many questions, trustworthy and reliable. The process worked exactly as she explained. Much appreciated because it is quite a stressful time....
Tim Β· 22 October 2023
Agent replied Β· 22 October 2024
Dear Tim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
TrustpilotExperience with Conran has been veryβ¦
Experience with Conran has been very positive. Owain Wilson, who was the person handling my tenancy was always helpful.
Hrishikesh Β· 28 August 2025
Agent replied Β· 25 May 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleThank you to Conran and especially Will for their support to us buying our first property. From the point of arranging the viewing to completion communication has been great. Would highly recommend.PositiveResponsiveness, Professionalism
Emma Β· 12 December 2021
Agent replied Β· 11 December 2024
Hi Emma, congratulations on buying your first home and thank you for doing so through Conran. I am thrilled that Will looked after you so well.
I wish you much happiness in your new home.
regards
Simon
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5/5
GoogleI had to sell the property after the death of a relative, with all the extra forms etc that were required and having a not very pro-active solicitor, Kellie at Conran's was superb in pulling everything together. she went above and beyond what was expected. Without her the sale would not have gone through, excellent service, I am extremely grateful to her.
Bob Β· 23 October 2023
Agent replied Β· 22 October 2024
Thank you for your kind review, Bob. I am sorry to hear of the circumstances under which you had to sell, but delighted you had Kellie on hand to help and advise. She is often praised for going above and beyond.
Regards
Kelly
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5/5
GoogleConran have provided a first-class professional service throughout this process. All the staff have been friendly, helpful, efficient and well-informed as well as responding promptly to queries. Will Roden, my specific contact, has consistently bent over backwards to accommodate me and been understanding and transparent at all stages and generous in sharing his expertise. I cannot thank him enough for that. The team have been a pleasure to know and deal with. I have no hesitation in recommending them to prospective clients.
Five stars! *****
Zoe Β· 23 October 2021
Agent replied Β· 22 October 2024
Dear Zoe, your 5* review means the world to us, especially Will. It has been a pleasure to have served you so well.
Warmest regards
Simon
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4/5
GoogleAfter a few teething problems at the start, I ended up very satisfied with the service received by Conran.
I had a very bumpy journey throughout my sale, losing two buyers along the way and ending up going into rented because my purchase fell through.
Abbie managed my sale (after the teething problems at the start with other agents). I found her to be a breath of fresh air at a point when I was feeling very frustrated. She is very professional whilst also having a familiar manner that really put me at ease. She kept in close contact all the way through, even offering to speak to me on her days off which was much appreciated.
Hayley Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you for your review Hayley. I am so glad Abbie looked after you so well.
Warmest regards
Simon
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5/5
GoogleThe staff at Conran, Abby in particular, did an outstanding job during our process of purchasing a house.
In the early stages, they were very accommodating when it came to visit properties several times, including with our builder.
Once we had decided on a property, they were very honest about the length of the process (which cannot be said for others involved in the process) and very responsive to our queries. They were very good at organising details around the surveys we had conducted in the house. Finally, they helped maintaining communication between the different parties open until the very end, which was crucial in pushing the deal over the line.PositiveResponsiveness, Professionalism
Michel Β· 23 October 2021
Agent replied Β· 22 October 2024
Hi Michel, I really appreciate your kind review, thank you for posting this.
Regards
Simon
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5/5
GoogleJodie from Conran Charlton is, by far, the most helpful lettings agent I have ever encountered. I can't thank her enough for being so responsive, flexible and kind during the time when rental market is extremely busy. She offered me a viewing immediately and I was able to secure a really lovely flat that same day. She was very informative and super efficient with the paperwork, thanks to which I moved into my new home in just 10 days after first seeing it.
AkvilΔ Β· 23 October 2021
Agent replied Β· 22 October 2024
Dear Akvile, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI am delighted to have met an incredible Conran Charlton Team. As a first time buyer, I truly value sincere support and guidance. Meeting Jodie and Jeff, both with exceptional people skills and years of expertise, has encouraged me massively. Their communication, knowledge, and warmth have provided me with outstanding motivation! I will be posting here again upon purchasing my first home with Conranβs team assistance! Nowadays, it is exceptionally important to meet people who are passionate about what they do and not just trying to hard sell or charge some fees. Thank you for your help, Jeff and Jodie! Estate industry needs more professionals like you)
Iryna Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you so much for your kind words Iryna. Jodie and Jeff are thrilled to have added such great value to your buying experience.
Regards
Simon
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5/5
GoogleReally enjoyed my letting agent, Lorraine. Lorraine helped me to find a property that I truly loved and was always great at responding for any and all questions that I had. She made renting my first property an enjoyable experience. Excited to start my life in my new home π β¦
Aminah Β· 25 April 2024
Agent replied Β· 22 October 2024
Dear Aminah, Thank you for your kind comments regarding Lorraine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
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5/5
GoogleWe bought through Conran and Aidan our agent was an absolute star. He kept us informed, followed up promptly, took accountability and was proactive. Best agent we've dealt with so far and now we are renting a property with them. It was due to Aidan but the whole team are fab. Michael dealt with us in the same way. It seems like it's the culture in that office and I hope they keep it that way. Highly recommend.PositiveProfessionalism
Mel Β· 12 December 2021
Agent replied Β· 11 December 2024
Hi Maha, thanks for your kind words and leaving such a glowing review. I am thrilled that the culture at Conran shines through within the actions of our star team members.
Enjoy the new home.
Regards
Simon
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5/5
GoogleThey were amazing at helping my purchase go through. Chloe and Benjamin super friendly and helpful and fast acting to get things done. Highly recommend
Meg Β· 20 March 2026
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5/5
GoogleAmazing staff and service. They have great ethics and support. I want to give shout out to both Florance and Benjamin, they are both great and kind agents.
Daniel Β· 7 April 2025
Agent replied Β· 13 May 2025
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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5/5
TrustpilotProfessional and attentive members ofβ¦
Professional and attentive members of staff who helped navigating the issues we encountered during our tenancy.
Silvia Β· 20 August 2025
Agent replied Β· 25 May 2026
Dear Silvia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
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5/5
GoogleAbbie was really helpful and was able to give us fantastic advice when we were thinking about selling our property. Our circumstances have changed but when we decide to sell we will 100% use Conran
Michelle Β· 23 October 2020
Agent replied Β· 22 October 2024
Hi Michelle, thanks so much for your review. We are here when you need us.
Regards
Simon
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5/5
GoogleWe just bought our first home with the assistance of Asiah. Throughout we felt like we could go to her with questions and queries, and trust her to steer us right. She was great with proposing solutions and work-arounds - and pro-active with things like chasing our seller's solicitor. We're very happy with the service we received.
Maya Β· 23 October 2023
Agent replied Β· 22 October 2024
Hi Maya and thank you for your review. I am delighted that you are so happy with the service you received from Asiah - we think she is great too!
Regards
Kelly
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5/5
GoogleFantastic experience as a buyer, which is not the way things typically go! Nikki was fantastic and so friendly throughout the whole process - we would strongly recommend Conran Estate Agents to all!
Elliott Β· 23 October 2020
Agent replied Β· 22 October 2024
Hello Elliott, I really appreciate your review, highlighting Nikki's fantastic and friendly service. Thank you for your recommendation.
Regards
Simon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.