Trusted Agent profile · Greenwich
★★★★★
335 reviews across 2 platforms
46 Charlton Church Lane, London, SE7 7AB, Greenwich, SE7 7AB
Conran Estate Agents Charlton's office in Greenwich, at 46 Charlton Church Lane, is rated 4.8 out of 5 across 335 reviews on two platforms, including 254 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Conran Estate Agents Charlton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
GoogleVery friendly and easy to work with. The communication was great as we spoke often and they always responded very quickly to our emails. We love our new flat and we’re happy with the service!
Dear Sabrina, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI have bought my house through Conran and they have been extremely helpful and very professional to deal with throughout the process. Highly recommended!
Dear Nadja, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleFrom start to finish. Kellie at Conran made the house purchase process seamless. Often, going above and beyond to support us in our first home purchase. If there were 6*, I would have given all 6. Thank you once again for everything.
This will make Kellie's day! Thanks so much for the kind review, Ben - much appreciated. Regards Kelly
5/5
TrustpilotConrans Estates Greenwich
I have known Conrans Lettings in Greenwich for many years and have always found Debbie Lewis helpful, friendly and quick to respond to queries. I feel fortunate to have had the benefit of her expertise and advice.
5/5
TrustpilotFriendly and reliable
I have a pleasure to be a client of this agency - communication is quick and clear, all requests are satisfied. Additionally want to mention Lucy, since she joined the company - things became even better! Highly recommend!
Dear Andrii, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe had an outstanding experience with our agent, Annie, from the very beginning of the process right up to the end. Very professional, detailed and caring.
Dear Enmanuel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleKellie provided an excellent service and was imperative in the sale of our property which at times was very difficult. She kept myself and the purchaser informed at all times with open and honest correspondence. Couldn't recommend highly enough. Thank you!
Hi Gabrielle. Thank you for taking the time to leave a review. We pride ourselves on our honesty and communication so it's always lovely to hear that we are doing a good job! Kellie will be delighted. Regards Kelly
5/5
GoogleWe had been searching for around a month, constantly being turned down for offers and just experiencing extreme lack of communication. We then found Conran and they were incredible. Quick with their emails and phone calls. We viewed a place and had submitted our offer that evening. We were beginning to panic and Conran helped relieve the stress we were feeling. Would HIGHLY recommend.PositiveProfessionalism
Hi Amelia, thank you so much for your kind review. Regards Simon
5/5
GoogleMichael, Jodie and Hulya from the Charlton branch were excellent! I was very happy with the viewing service, sale price achieved and the communication through out the conveyancing. I would highly recommend Conran to anyone looking to sell.
Thank you for your kind review, Rebecca. I am delighted to hear that you were happy with our service throughout your sale process and hope we can be of help to you again in the future. Regards Kelly
5/5
TrustpilotKind and Reliable
I've been a tenant with Conran for 3 years. My agent Debbie Lewis has always been there for me. I will definitely recommend this agency to any of my friends.
Dear Nathalie, Thank you for taking the time to leave a lovely review regarding Debbie. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotVery professional and friendly service…
Very professional and friendly service from start to end, making every effort to take the sting out of house hunting, negotiation and completion. Highly recommend.
Dear Matilda, Thank you for taking the time to leave a wonderful 5* review. The team will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAmazing service. Shannon and Annie are amazing. So helpful and always available to answer any queries. 100% recommend!!!
Dear Gladys, We really appreciate you taking the time to leave such lovely comments about Shannon and Annie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah
5/5
GoogleReally great experience with Conran Charlton, specifically Shannon. I would definitely use again and I highly recommend!
Dear Charmaine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
1/5
TrustpilotFirst Time Buyers
Myself and my Partner our in the process of looking to buy a house. We saw a really nice property with the Lee branch of Conran. Initially we got the impression the staff where somewhat disorganised but we thought nothing of it until we made an offer and this is where the service all fell apart. Having made an initial opening offer we were told we would receive communication from Conran requesting our best and final offer. This never happen and after 24hrs. We contacted Conran to be told on the phone that the branch manager had decided not ask interested parties for their best and final offers because he put off from the amount of work it would take and only sent the two highest offers to the seller. This is paraphrasing from the negotiator who we spoke with on the phone. Having obliviously flagged that we have not made a final offer Conran 48hrs later agreed to send our offer to the seller. Thankfully this was done and we followed that same old process of waiting to hear back. However this took another week. All in all it has taken two weeks from our initial offer to get final word from the seller and we can now draw a close to our saga with Conran. I would highly recommend chasing this estate agent every step of the way as they have a habit of saying one thing and doing another. This maybe normal when buying a house but as first time buyer our experience bidding for a house has been extra stressful and from what we can gather completely avoidable should the staff at Conan honor their words and communicate witch each other efficiently then the experience we had my have been a whole lot better.
5/5
GoogleGreat communication - always someone friendly at the end of the phone. They gave us sensible, practical advice, sold our house at a price we were really happy with after a very quick and easy viewings process and generally made the whole experience pleasant and simple.
Hi Nicola, I am so pleased that the team at Conran Charlton got result required whilst ensuring it was a stress-free experience (as much as it can be!!). Thanks for choosing Conran and I wish you well for the future. Regards Simon
5/5
GoogleKelly, Asiah and all the team were essential in navigating our move. Positive and professional throughout, their advice and guidance were invaluable. Have used Conran since 2009. Would recommend.
Thank you for your review and recommendation Felicity. It's always lovely to hear from long-standing clients. We look forward to working with you again. Regards Kelly
5/5
GoogleRob Walker at Conran saw us through from first viewing to completion over a variety of humps and bumps and was by far the most communicative and helpful person throughout the process. Patient and friendly even when our purchase was delayed and kept in touch with us and was sympathetic with the spanners in the works, but we made it!
Thanks so much for your amazing review, we are so pleased to have got there in the end. Regards Simon
5/5
GoogleOur house sale in Charlton was far from straightforward. We were selling amid all the Brexit uncertainty and the chain collapsed a week before exchange. Throughout, Rob and Abbie at Conran did a briiliant job of keeping our spirits up and chivying everyone in the chain along to finally get us over the line. First class agents!
Hi Charlie, what a challenging time huh? I am so glad that Rob and Abbie worked their socks off to achieve the final result we all wanted. Your review have certainly lifted our spirits, especially Abbie and Rob (whom I have forwarded this to). Regards Simon
5/5
TrustpilotVery good services provided by Conran…
Very good services provided by Conran throughout the tenancy. I would like to mention Lucy our property manager in particular who has been very helpful and kind at any time
Dear Tristan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotWe've been tenants with Conran for…
We've been tenants with Conran for three years now and they've always been really helpful. The online platform is really easy to use and we always get a prompt response to issues.
Dear Meg, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotI have been living in my property for 4…
I have been living in my property for 4 years already and I’m so happy with Conran. They really cares about me when I get issues. I recommend Conran 100%
Dear Alejandra, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotFelix
We had a lovely experience with Conran - ask for 'Felix'.
Dear Will, Thank you for leaving a wonderful 5* review. Kind regards, Sarah
5/5
GoogleI had the pleasure to work with Kellie from Conran. She was very professional reliable and helpful throughout the process of buying a flat. I truly recommend it!
Thank you for your review Agata. We think Kellie is great too! Good luck in your new home. Regards Kelly
4/5
TrustpilotWe had problems with the First Lady…
We had problems with the First Lady that was looking after us but since they change her with Lucy we didn’t have any problem, she’s really helpful.
Dear Alice, Thank you for your kind comments regarding Lucy and your review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Conran Estate Agents Charlton won Gold in The Trusted Agent 2026 awards.
