5/5
TrustpilotShannon is very helpful and responds…
Shannon is very helpful and responds quick with all my enquiries.
Agent replied · 27 December 2024
Thank you for your review, glad to hear Shannon could help you.
Trusted Agent profile · Greenwich
Chase Evans Greenwich reviews
★★★★★
1,295 reviews across 2 platforms
1 Crescent Arcade, 279 Creek Road, London, SE10 9EJ, Greenwich, SE10 9EJ
Chase Evans's office in Greenwich, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,295 reviews on two platforms, including 301 Google reviews rated 4.6.
Reviews
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotChanelle Da-Silva has been very…
Chanelle Da-Silva has been very approachable and helpful, answering to all our queries. Customer Service is not one of the easiest jobs to handle and she has been great with us. Keep up the good work.
Agent replied · 27 December 2024
Hi Javier, that is great to hear! We are so glad that Chanelle has been able to help you! Thank you for your kind review.
5/5
GoogleI’m extremely satisfied with the service we received from Chase Evans. Ahmad was fantastic, polite and extremely helpful, he catered to all my needs and i would definitely use this service again .
5/5
TrustpilotKin-Long Lee is very responsible.
Kin-Long Lee is very responsible.His work is precise.I am happy to deal with him.
Agent replied · 23 October 2024
Thank you for your review Alex, glad to hear Kin could help you.
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Noel Ng as the property manager during my tenancy, and I couldn’t be more satisfied with the experience. Noel was always prompt, professional, and extremely helpful. His communication was clear, and he made sure everything was handled smoothly and efficiently.
5/5
GoogleLong is the most hardworking, responsive and effective agent I ever had the chance to work with. He helped us with EVERYTHING throughout the process in spite of our irregular situation as 2 non-eu tenants. If you are having any problems on finding your new home, just give Long a call. He will make it happen.
Agent replied · 23 October 2024
Dear Onur, Thank you for the positive review endorsing our agent. All the best from Chase Evans Customer relations team.
5/5
TrustpilotVery efficient
A thank you to Kin Lee for helping make the renewals process easy.
Agent replied · 23 October 2024
Thank you for your review Will, glad to hear Kin could help you.
5/5
TrustpilotDanish Ashraf was really helpful during…
Danish Ashraf was really helpful during the move out process, organising inventory checks and keeping me updated with regular emails and calls. I would highly recommend liaising with Danish to anyone dealing with Chase Evans.
Agent replied · 27 December 2024
Thank you for your review Haihan, glad to hear Dnaish could help you.
5/5
TrustpilotSamuel Chapman - friendly, helpful & responsive
Through Samual Chapman, a member of the Renewal Team of Chase Evans, I have managed to complete the tenancy renewal procedures within 14 days which greatly reduced the hassles of the renewal process. Samuel is friendly, helpful and highly responsive. Truly grateful to Samual for his professional service herein!
Agent replied · 23 October 2024
Thank you for your review, glad to hear Samuel could help you.
5/5
TrustpilotVery communicative
Very communicative. Attentive and helpfull, expecially Mint Mok who has communicated with me during the tenant move out.
5/5
TrustpilotNice and smooth experience
Kin Lee has been our point of contract during the renewals process. It was a nice and smooth experience overall. He was responsive and guided us with all the necessary information. Happy with the service I received
Agent replied · 23 October 2024
Thank you for your review Rinat! We are so glad to hear Kin Lee could help you.
1/5
TrustpilotNasty company
Nasty company. stay away from any property they pretend to manage. Their understanding of property management is copy paste answers with a bossy attitude. when you report a problem they will respond trying to sell you an insurance policy or tell you the problem is not there They will make you do the work they are suppose to do and make up expenses to sit on your deposit. your property manager will change every 2 -3 weeks. DO NOT EXPECT TO GET YOUR DEPOSIT BACK FOR 2-3 MONTHS
Agent replied · 27 December 2024
Thank you Firat for your review. We are sorry to hear that you’ve had a disappointing experience, and we acknowledge that you are unhappy with the deposit return process. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
GoogleGinny was very pleasant and professional providing good insight and advice, would highly recommend.
Agent replied · 23 October 2024
Thank you for your review Paul, glad to hear Ginny could help you.
5/5
TrustpilotI had the pleasure of communicating…
I had the pleasure of communicating with Kin for my tenancy renewal, and the experience was great. Kin was professional, quick to respond, and made the whole process smooth and easy. Highly recommend Kin for anyone looking for hassle-free service!
5/5
GoogleAgent Aldo was incredibly helpful and patient with me. I had a very tight move out date and he went above and beyond to provide his best service - videos of the flats, quick response to any inquiry and clear guidelines. Excellent service.
Agent replied · 23 October 2024
Thank you for your review. Chase Evans
5/5
TrustpilotThank you Danish
Danish Ashraf has been responsive and helpful in fixing issues for our new flat. Hope this VIP team continues this amazing job in the coming new year !
Agent replied · 27 December 2024
Thank you for your review Danyu, glad to hear Danish could help you.
5/5
TrustpilotKin Lee is very helpful with my tenancy…
Kin Lee is very helpful with my tenancy renewal.
Agent replied · 27 December 2024
Thank you for your review, glad to hear Kin could help you.
5/5
TrustpilotExpert Advice
Kin Lee is very helpful and act promptly. Kin does all the groundwork and give good advice, which makes my life much easier.
Agent replied · 27 December 2024
Thank you for your review Currie, glad to hear Kin could help you.
5/5
TrustpilotWe are very grateful that Amruta Satia…
We are very grateful that Amruta Satia helped with our renewal swiftly and professionally, and has replied to our concerns and questions about the changes due to the updates in Renters’ Right Act. It was a great experience.
5/5
TrustpilotThanks Davide Frongia for helping us…
Thanks Davide Frongia for helping us negotiate our contract extension with our landlord. Davide kept us updated of any developments and was quick to reply. He helped us reach an acceptable middle ground with the landlord.
Agent replied · 27 December 2024
Hi Syed, thank you kindly for your review, it is much appreciated. We are so glad to hear that Davide could help you!
5/5
TrustpilotExceptional Response: A Shoutout to our Property Manager
Just as we were about to move out, we had a surprising moth infestation on our hands, which had me quite concerned. However, Kimberly Fernandes, our property manager, handled the situation with impressive professionalism.Kimberly's responsiveness was exceptional. I reached out to her, and she immediately took charge of the issue, ensuring it was resolved promptly.I want to express my gratitude to Kimberly for her swift and effective action during this unexpected situation. Her proactive approach and dedication to resolving the problem made a real difference. Thank you, Kimberly! 🌟🙏
Agent replied · 27 December 2024
Thank you for your review Katy, glad to hear Kimberly could help you.
5/5
TrustpilotDennis from Chase Evans Property…
Dennis from Chase Evans Property Management was very nice and productive. Thanks for helping me with the lights repairing. Very productive.
Agent replied · 23 October 2024
Thank you for your review Yungi, glad to hear Dennis could help you.
5/5
Trustpilotreliable property and lettings agent
Chase Evans had been managing my property for the past 12 years and they deserve a five star rating for helping me to manage tenants especially during the difficult COVID period. Year on year they have negotiated rental renewals positively on my behalf. This round Ms Amruta Satia has helped negotiate a decent upward rental revision promptly. I strongly recommend Chase Evans as a helpful lettings and property agent
Agent replied · 23 October 2024
Thank you for your review Claudia, glad to hear Amruta could help you.
5/5
TrustpilotDanish Ashraf is very patient and tell…
Danish Ashraf is very patient and tell me what should i do next
Agent replied · 23 October 2024
Thank you for your review, glad to hear Danish could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
