Chase Evans Greenwich reviews

★★★★★ 5/5

Trustpilot

Thank you Hanna Ganobis​​​ for yr…

Thank you Hanna Ganobis​​​ for yr fantastic service and prompt response as always. Highly recommend Hanna to you all! CheersWilson

Good · 24 July 2024

★★★★★ 5/5

Google

I had a great experience with Mohammed during check-in and would gladly recommend this agency to friends for rentals

JO · 17 February 2026

★★★★★ 5/5

Trustpilot

Our experience with Kimberly Fernandes…

Our experience with Kimberly Fernandes was fabulous and the issue of a faulty washing machine was resolved at our apartment. She replied promptly to our calls and gave us positive assurance everytime.

Paushali · 24 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend working with this agency

I had a positive experience with the Chase Evans agency team in general but in particular, Molly Pariyanukul​ has been absolutely great! Especially during times when rent has been increasing like crazy and it is easy to replace tenants, she has handled the entire process of my rent renewal with grace and a lot of understanding whilst still taking a pragmatic stand. She has checked in and made sure I was well taken care of during this stressful process which I'm sure a lot of other tenants are facing as well. I really appreciated it!

Anonymous · 19 November 2023

★★★★★ 5/5

Google

While I didn't end up finding a property through Chase Evans, I was deeply impressed by their professionalism and genuine care for clients. My agent, Mohammed, was exceptionally helpful and honest. He took the time to understand my financial position and offered realistic guidance about the property market, something other agencies seemed unwilling to do. This focus on support over immediate sales really sets Chase Evans apart, and I wholeheartedly recommend their services.

Ayoub · 27 March 2024

★★★★★ 5/5

Google

Very professional and friendly service! We had some delays with the property management, but they are much better than other agencies. Shabir Ahmed was our agent and he's very professional and always available.

Albano · 24 October 2023

★★★★★ 2/5

Trustpilot

very slow letting deposit release & fixing check-in discrepancies

Speed up the release and reduce the haggling over unimportant issues regarding the return of a letting deposit. It took months after my check-out process to release the deposit when there were clearly no real issues in my case. In addition, very slow to address check-in document issues. In my case, a few were never addressed after a year. Aggressively using no-fault evictions clause, beware! I have money to buy a property but will make sure I don't work with this company.

Niftystuff · 13 November 2023

★★★★★ 5/5

Trustpilot

Thank you Vithu

I had a fantastic experience with my property manager Vithu. They really went above and beyond to ensure that all the necessary work was completed promptly. They were always available to address any concerns I had and made sure that the deposit release process was smooth and hassle-free. I appreciate the effort they put into managing the property and their dedication to providing excellent service. Being with Chase Evans for a long time, I haven’t had a easy and smooth process with the previous property managers. Thanks, Vithu for making my experience as a tenant a positive one. I hope you stay for long as my property manager!

Kai · 13 November 2023

★★★★★ 5/5

Google

Mohammed took the time on his day off to show me a viewing. Very helpful and responses are very quick + efficient.

Sara · 18 January 2026

★★★★★ 5/5

Trustpilot

Fast and quick- accurate approach

Gladys Kiala is very responsive and acts fast- the recommendations were accurate and our renewal was completed very fast.

J · 29 July 2024

★★★★★ 5/5

Trustpilot

Great Service!

Kimberly Fernandes was very helpful with the issues I had with my flat. She proactively checked for resolution and was giving very prompt responses. I am very satisfied with the service received!

ML · 10 November 2023

★★★★★ 1/5

Trustpilot

DO NOT RENT A PROPERTY FROM THIS…

DO NOT RENT A PROPERTY FROM THIS COMPANY! They have made my life a living hell for 6 months. After reading other reviews, I can see it’s not just myself facing these issues. If you’re thinking of listing a property with these guys - save your tenants the stress & go elsewhere. If you’re thinking of renting a property from these guys - DO NOT DO IT- it’ll be the worst decision you make. This company left me with toilet water leaking on my floor for over 3 months, causing damage to the property, damp & extremely unhygienic conditions, nobody at Chase Evans seemed to care or even want to help me with these issues. Left me with a broken washing machine in the property for 3 months, despite me raising this with them over 10 times all in an attempt to blackmail me out of the property. Been forced to spend my own money on laundry services for 3 months because they refuse to assist. The day I raised a formal complaint - I received notice to vacate the property. I’ve still not received a complete answer to my formal complaint. Nobody at Chase Evans seems to get back to me. Absolute cowboys, have caused me emotional distress and left me with a huge bill. I’ve now had to contact the property ombudsman, citizens advice and the police in a last ditched attempt to stop these criminals discriminating against me any further or forcing me out of my home.

Conor · 10 November 2023

★★★★★ 5/5

Trustpilot

Gladys made it so easy for me

Gladys made it so easy for me. She is wonderful with giving me her professional opinion. I trusted her.

Amy · 27 July 2024

★★★★★ 5/5

Trustpilot

Excellent Support from Property Manager

We would like to thank Kimberly Fernandes, our property manager from East Property Management, for her help with maintenance issues.Kimberly always responds to emails promptly and had gone out of her way to help.

Stephanie · 20 September 2023

★★★★★ 1/5

Trustpilot

The worst property management I have…

The worst property management I have experienced. We have had nothing but issues from the day and hour we got our keys. The communication from the team is so poor. First showed up early to the flat to collect the keys the day our tenancy began no one was at the property. When I phoned to find out where they were they told me that I was late and the girl had left (I was infact early according to the time they had emailed me to be there). Issues with hot water, no heating, a broken balcony door and a washing machine in disrepair. None of these issues are Chase Evans fault but the lengths we have had to go to to have issues dealt with or engineers attend the property has been unacceptable. I understand that the property manager has to contact the landlord before someone can attend but the lack of follow up, communication and time lapse is extremely poor. We have had to constantly chase and follow up on these issues some of which have still not been resolved. We have had a broken balcony door since we moved in 8 months ago and we are fast approaching winter and the issue has still not been addresses despite constantly requesting this to be resolved.

Rachel · 31 October 2023

★★★★★ 5/5

Trustpilot

Adem is a very helpful person and does…

Adem is a very helpful person and does his job very well.

Rabia · 20 November 2025

★★★★★ 5/5

Google

My husband and I recently tried buying a flat and were very kindly guided by Ginny Pattni. She was very reassuring and extremely thorough during the flat visit. Although sale did not happen due to reasons out of our control, Ginny stayed helpful and supportive throughout the entire process. I'm hopeful for the future and hope we will find another flat together. Thanks again Ginny!

Sophie · 24 August 2024

★★★★★ 5/5

Trustpilot

Absolute pleasure to deal with!

Absolute pleasure to deal with! Everyone in the team is extremely professional, organised and efficient. We managed to complete all the tenancy checks and the docs signing process in just a few days. Shockingly good!I'd also like to highlight our property manager Mr. Danish Ashraf for being so helpful and for making us feel looked after. Chase Evans is definitely a VIP team and I've never experienced such a high class level of service before.

Arty · 19 February 2024

★★★★★ 5/5

Google

We are first-time buyers and Ginny Pattni at Chase Evans has been incredibly helpful throughout our search. Her guidance and expertise made the process much easier for us. Ginny was always available to answer our questions and provided clear, detailed information. Highly recommend her for anyone looking for a reliable and supportive estate agent!

Abhiram · 26 May 2024

★★★★★ 5/5

Trustpilot

Kimberly Fernandes from Chase Evans…

Kimberly Fernandes from Chase Evans East Property Management has been incredibly responsive and efficient in handling my maintenance issues. She swiftly arranged for contractors to inspect the issues. I'm grateful for her help!

Sam · 3 October 2023

★★★★★ 1/5

Trustpilot

Unacceptable and unprofessional

I moved out of my previous residence three weeks ago and am still waiting for my deposit to be released. Despite sending multiple emails, I have yet to receive the check-out report. To make matters worse, the agent handling the matter went on holiday for two weeks without providing any updates or resolution. This level of communication and service is completely unacceptable.

Sohyun · 9 October 2024

★★★★★ 5/5

Trustpilot

My property manger Shannon is really…

My property manger Shannon is really helpful. She is keen to help with kindness! Thank you so much for your help

Roro · 10 June 2024

★★★★★ 5/5

Trustpilot

Big thanks to Adriana Chaba for being…

Big thanks to Adriana Chaba for being proactive and helpful.East property Managment has been great in client service.

Nitin · 1 August 2024

★★★★★ 5/5

Trustpilot

Professional team that look after their…

Professional team that look after their clients. A special thank you to Danish Ashraf from East Property Management who has been really helpful regarding sorting out a few issues with my apartment - his friendly, efficient demeanour is a real asset.

Jaz · 8 February 2023