Trusted Agent profile · Greenwich Peninsula
★★★★★
310 reviews across 2 platforms
Gateway Pavilion, Greenwich Peninsula, SE10 0SQ
Greenwich Peninsula Sales's office in Greenwich Peninsula, at Gateway Pavilion, is rated 4.6 out of 5 across 310 reviews on two platforms, including 295 Google reviews rated 4.7.
Every review we hold for the Greenwich Peninsula office, from every platform, shown as written. First names only.
5/5
GoogleSpecial thanks to Ricardo and Loy for their efforts and follow up. It was a pleasure doing business with both of you. Dhring the viewing, Mr. Ricardo was very patient and kind, answered all our questions and concerns zand took his time with us. Loy did a great job in following up with us afterwards. Thank you guys.
5/5
GoogleI had a great stay at my time with Greenwich penisula upper riverside the buildings are very futuristic and area. Antonia was very classy, well presented, provided a great viewing and made the whole process easy for me. She’s a real credit to the team. Easy access to London via tube or boat is a bonus. Swimming pool and roof area 👌
5/5
GoogleI recently found my ideal property with the help of Joe, who guides you through the different properties according to my needs and is very patient with me, and the Lettings Coordinator, Loy, who tells me how to proceed every step of the way before I move in. So far I feel they are a very professional team and it's a great experience!
5/5
GoogleWe contacted this company because we would like to buy a flat in Greenwich Peninsula area. Ignazio was our agent and we were extremely happy and satisfied with his professionalism and dedication. Everything went so smoothly, from the first phone call, the viewing and feedback after the viewing. Ignazio is very polite, responds to emails quickly and he was always ready to help. That's what all prospective buyers need. We definitely recommend this company.
5/5
GoogleAntonia was super friendly and really paid attention to what we were looking for!
5/5
GoogleMy girlfriend and I went through an amazing and streamlined process with Joe and Antonia from Greenwich Peninsula Sales and Lettings. They were incredibly kind, thoughtful and supportive whilst getting us our dream first apartment together. Cannot thank them enough and I would give them the highest of recommendations to anyone asking or involved. Top class service and top class people ❤️
5/5
GoogleThe team were very helpful and flexible with helping me find the right apartment for me. I was very happy with the responsiveness and helpfulness of the staff I have dealt with thus far. Everything went smoothly from enquiry, to tenancy agreement signing, with all expectations managed well. I hope this quality of service to continue throughout my tenancy, should I ever need them.PositiveResponsiveness, Professionalism
5/5
GoogleMy partner and I rented a property through Greenwich Peninsula and the process was really quite straight forward. Ricardo facilitated the deal who was professional and responsive. After that, we'd mainly dealt with Rahwa Tesfaldet as our Property Manager who was super helpful and communicative during the two years + living in the flat. Would recommendPositiveResponsiveness, Professionalism
5/5
GoogleA very positive experience with Greenwich Peninsula Lettings. Ricardo, who helped me to find a new flat to rent, was brilliant, responsive, and I appreciated the effort he put into finding flats that fit my preferences.
5/5
GoogleI recently had to leave my lovely apartment due to a relocation and was pleasantly surprised by how smooth and simple the checkout process was. Moving out can be stressful, but the property manager, Sam, made it easy. I received my deposit back without any issues in a short period of time, which was unexpected and greatly appreciated.
5/5
GoogleI have been living in Greenwich Peninsula for more than a year and every time I have needed, I have received an excellent service from the GP Property Management Team. Great support, very kind and polite, especially Rebecca and Christina, they go above and beyond to provide an outstanding service, much appreciated.
5/5
GoogleAntonia Lenham was the best. She really got what I was looking for. Always with a great attitude and mood was a pleasure do viewings with her. You can tell she loves what she does and its done with love which is fundamental with roles in constant contact with costumers.
5/5
GoogleI have been a tenant of a flat managed by Greenwich Peninsula Lettings for the last 2.5 years and I am really satisfied with the fast and efficient service provided. Their letting terms are clear and the process to rent is hassle-free and much more friendly than the 'high-street' property & letting agencies.. Many thanks to Sarah and the rest fo the team for all the help and care!
5/5
GoogleSuper smooth process and efficient set up. The team has been wonderful to work with - Loy and Ricardo were absolute stars, helped me get set up through the tenancy process quickly and answered my questions along the way. Thank you Greenwich Peninsula team!
5/5
GoogleAntonia is great. Underrated place and accommodating agents.
5/5
GoogleJoe was so helpful, friendly and approachable while my friend and I were trying to find a place to live. His communication was amazing, even out of hours, which sped the process along ensuring we got our dream apartment! Thank you so much Joe and team
5/5
GoogleJoe and Antonia were incredibly helpful and generous with their time when we were looking for our new home. Thanks to you both for the help and support.
1/5
GoogleI've been in London for 7 years and this is THE WORST lettings agent I ever met. A guy called Ricardo lied to me during viewings about problems with the flat. He said everything is working fine and there are SO MANY PROBLEMS with these new flats. They look nice but none of them work practically. PLUS - he never told me there is a £30 fixed charge for heating - EVEN if you don't use any heating! (it is their responsibility to disclose such fees) AFTER SIGNING, they don't care about you anymore. Do not use them! I am only posting without my name because I know they will try to charge me for little scratches when check out the flat.
We are very sorry to hear how you feel regarding your experiences. We understand your decision to remain anonymous, however we would very much like to discuss things with you in order to help remedy any issues you have been having. Please feel free to contact me directly on 02037702206 to discuss further. With regards to the £30 fixed heating charge, this would be something that you would need to take up with your heating and energy supplier as we are not involved in their pricing schedule. When it comes to your check-out, this will always be dealt with on a case by case basis and no unnecessary deductions will be made. Any deductions made would be those supported by third party evidence. All deposits are registered and protected with the Tenancy Deposit Scheme (TDS) to ensure any deposit deductions are handled fairly. Richard McNeil Lettings Manager
5/5
GoogleI got in touch with Greenwich Peninsula and their agent Joe Pinnington was absolutely phenomenal. He was very professional and friendly and helped us get a good flat in no time at all. He’s a top tier professional working at a top tier agency!
1/5
GoogleI have always held Greenwich Peninsula Lettings in high regard for their quality service, but recent events have left me thoroughly disappointed. My previous experiences were positive, with Antonia and Joe providing excellent customer support. However, a sudden increase in rental costs and an alarming number of tenants leaving the properties have cast a shadow over their reputation. My dissatisfaction reached its peak when I realized that my deposit, amounting to £3000, was not returned after I checked out the property on May 23rd. Despite numerous emails and attempts to contact them, Greenwich Peninsula Lettings has chosen to ignore my requests and effectively ghost me. This lack of response and unprofessional behavior is completely unacceptable. In an attempt to resolve the matter, I was forced to initiate a request for repayment through the tenancy deposit scheme a month ago. Shockingly, I have still not received any response from Greenwich Peninsula Lettings regarding this issue. This further demonstrates their disregard for their obligations and a lack of accountability.
5/5
GoogleThey are really great !!! I let a flat there. They are always available and ready to help( especially Denise) Such a great staff I would recommend for all people who want to let in Greenwich
4/5
GooglePopping by to share that Denise G from Greenwich Peninsula Sales and Lettings (Management) has been super helpful in navigating multiple issues with the flat and my landlord, who lived overseas. I rented the flat through Greenwich Peninsula, and even though the flat wasn't managed by them, Denise G provided invaluable support with clear and concise communication together with a willingness to resolve issues and a no nonsense attitude as her trademarks. She didn't have to do this, yet she did. And I can't thank her enough for it.
1/5
GoogleWhile the lettings team are great (shout out to Antonia), be warned that the property managers (Denise Gallagher in particular) do not respond or deal with issues and do not carry out basic repairs around sewage which have serious health implications.
5/5
GoogleMy past two years at the Peninsula have been wonderful. I would like to express particular gratitude to Antonia who has been my support system throughout. From the first day viewing apartments, she has been extremely helpful, friendly, and knowledgeable. It is evident that she cares a great deal about prospective and existing tenants as her support has remained constant and reliable. Anyone who is lucky enough to work alongside Antonia, is sure to have a smooth and hassle-free experience with Greenwich Peninsula Lettings.
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