5/5
TrustpilotI would just like to say a massive…
I would just like to say a massive thank you to Jessica Kemp for all her help and support in the sale of our property. Cannot fault and very grateful, thank you.
Trusted Agent profile · Great Yarmouth
Minors & Brady Ltd Caister reviews in Great Yarmouth
★★★★★
2,137 reviews across 2 platforms
48 High Street, Caister-on-Sea, NR30 5EH, Great Yarmouth, NR30 5EH
Minors & Brady Ltd's office in Great Yarmouth, at 48 High Street, is rated 4.9 out of 5 across 2,137 reviews on two platforms, including 314 Google reviews rated 4.8.
Reviews
Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPleasant young man...
I have viewed numerous properties with other agents, but I have to say having Lewis show me around and my son on another occasion how we were both very impressed with Lewis. We thought how very personable Lewis was, and genuinely showed an interest. A lovely pleasant young man who should go far!!
5/5
TrustpilotMagenta Rose was a real pleasure to…
Magenta Rose was a real pleasure to deal with. She was friendly but extremely professional at the same time. The actual appointment with Matt was fantastic and it saved me money on my mortgage so I’d definitely recommend them both.
5/5
TrustpilotSam was patient and knowledgeable…
Sam was patient and knowledgeable whilst showing us round the house in Little Melton. He gave us plenty of time in each room and answered all our questions. He is exceptionally polite and decorous. We are keen to purchase and thank Minors and Brady for making our experience of buying with them first class.
5/5
TrustpilotArrived at the property and was warmly…
Arrived at the property and was warmly welcomed by Steven Hill, lettings manager. Steven was able to answer all my questions and fully explained the various lettings terms available. Extremely professional and efficient customer service
5/5
TrustpilotExcellent service from Kerry at Minors and Brady
We got shown around a property today by Kerry, what a lovely friendly lady. So knowledgeable of the property and answered any questions we had. An asset to Minors and Brady and excellent at her job. A beautiful property.
Agent replied · 22 February 2025
Thank you so much for your wonderful review! We're thrilled to hear that Kerry provided such a positive experience during your property viewing. Wishing you all the best as you continue your property search, and we’re here to assist every step of the way.
5/5
TrustpilotAlways kept up to date with the latest progress with our solicitors and always wanted to help
Such a pleasure to have Claire help with our purchase and working with our chosen solicitors. Always kept up to date with the latest progress with our solicitors and always wanted to help, highly recommend! Thankyou for your work Claire.
Agent replied · 22 February 2025
Thank you so much for your kind words and 5-star rating, Chris! We are happy to hear that Claire provided you with exceptional service and made your purchasing experience smooth and enjoyable. We appreciate your high recommendation and are grateful for the opportunity to assist you.
1/5
TrustpilotVery unprofessional!
Have had dealings with Minors Brady previously on a couple of occasions and not been impressed, but today’s experience with the Dereham office has left us shocked and astounded. We have put up with previous conversations with which we’ve been addressed as “mate” and “get back to you on the dog and bone” (whoever says that anymore???); but the sales staff continue to talk in a very unprofessional manner right up to today. Last month we put an offer in on a property and the response was “I’m an excellent negotiator but not a miracle worker”, and today an opening offer was put forward on an £800k property, of under 10% less than the asking price which received a comment “that’s just insulting”! I do not believe that it’s up to any individual at Minors Brady to make that call on behalf of the Seller - in fact, I think it is their duty to put forward ANY offer given by a potential Buyer. We have bought properties through offers on many occasions over the years, and to be told under 10% off “is insulting” is both unprofessional and not within their remit as a property Agent. I would not recommend selling a property with Minors Brady, and hope that current vendors of properties listed with Minors Brady, who are seeing no movement on their houses, see this review and rethink their selling agent, because if our recent experiences are anything to go by, they are not hearing about genuine offers from potential Buyers.
5/5
TrustpilotClaire who is part of the after sales…
Claire who is part of the after sales team has been excellent. Our buying and selling process has been quite stressful as we have a new baby , and things haven’t always gone to plan.Claire responded to my emails straight away , was always very easy to get hold of. I feel she went above and beyond in the last two weeks , pushing my solicitors and keeping everyone updated.I have been very impressed and would use minors and brady again !
5/5
TrustpilotGreat service!
We moved to Minors and Brady Dereham from another agency and i'm so glad we did. Everyone has been so great to deal with, super friendly, thorough and professional. We exchanged today and i can't recommend M&B highly enough. Claire Wilson in the aftersales team has been a dream, i've never felt like i've had to chase for any info or update, which is something i've experienced in the past with other agencies. The whole process has felt really smooth and as stress free as it can be. Would highly recommend!
5/5
TrustpilotHIGHLY RECOMMEND
Beth Linton was the letting agent that assisted me with letting a beautiful home in Foxley. I was dealing with Beth from Australia and she was absolutely fantastic. Kept me informed throughout and made it all very easy for me. Brilliant customer service skills and went above and beyond. Kind regards Helena Mattavelli
5/5
GoogleI must congratulate Victoria C on the speedy production of a comprehensive and well illustratedted brochure for our property. She skillfully altered and amended both text and layout in a patient and professional manner. She is a credit to have working for this estate agent. There was the added difficulty that she hadn't seen our property first hand, so thank you Victoria C.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotA special shout out to Clare who has…
A special shout out to Clare who has been a real source of communication and efficiency during a challenging sale. The after sales service has been exemplary. Thank you.
5/5
TrustpilotHad a really great experience
Had a really great experience with Macey Wright & Charley in the Lowestoft office recently. They were so efficient and accommodating resulting in a seamless offer and acceptance with our sellers. A very pleasant experience. Thanks Ladies
5/5
TrustpilotWe found Minors & Brady to be responsive and helpful.
We found Minors & Brady to be responsive and helpful throughout our recent house purchase, and in particular Cass in aftersales at the Wroxham branch was extremely supportive during the entire process.
4/5
TrustpilotHelpful. Not too pushy
We bought a house through Minor and Brady Caister this year.The branch manager was very helpful in getting things sorted. They helped us negotiate a good price.We had some delays that were not their fault but Cass at after sales chased it up for us daily. She always replied to my many calls and was patient with my frustrations! We are very happy and settled in our new home. Just bare in mind if moving to the area, Norfolk time is slower than the rest of the country. But it's an advantage once you are here to relax
5/5
TrustpilotCassandra has been great throughout the…
Cassandra has been great throughout the buying process. Weekly update calls and chasing the solicitors for me meaning I could sit back and relax. Thanks for all your help Cass.
5/5
TrustpilotSuper easy and streamlined experience
Had a great and easy experience with Minors & Brady, from the initial viewing to getting the paperwork done. Beth was a big help and provided us support whilst we took the property off the market.
5/5
TrustpilotI had a really difficult sale process…
I had a really difficult sale process driven by a poor solicitor on the buyers side but got there in the end, thanks to Jasmine for the constant chasing and updates. I would highly recommend M&B!
5/5
TrustpilotAbsolutely fantastic and professional …
Absolutely fantastic and professional from start to finish. Went above and beyond. Best estate agents I have ever used by far. Cassandra from the Lowestoft branch and Cath from Norwich were absolutely fantastic, friendly and professional all the way through. Thanks to all the team for a great service.
4/5
GoogleWe came back for a second viewing after our offer was accepted at a property in Ormesby. We were met by Maddy Bott. She was pleasant helpful, professional and courteous and answered pretty much everything she could at that point. It was a welcome meeting after having driven up nearly 100 miles for the viewing. Thank you Maddy
5/5
TrustpilotWell what can I say…
Well what can I say.. these people are absolutely amazing. It’s our first time buying a home, so we didn’t have a clue with what we were doing, what to expect and what’s going happen. They have helped us no end, nothing is too much to ask with them. I want to say a great big Thankyou to Jasmine Fitt. She has been beside us every step of the way. Helping with everything, taking the time to explain the stuff we didn’t understand. Making sure things had been received and been sent. ( we had a few bumps along the way that wasn’t ours nor minors and Brady’s fault ) but she went out of her way to help get them sorted. Making sure we was ok along the way. She’s just been fantastic. Can not praise her enough. Such a lovely lady too.If we were to need to sell and buy again we wouldn’t hestitate to use minor and Brady’s again. We highly recommend them Thankyou x
5/5
TrustpilotThe team at Minors & Brady have been…
The team at Minors & Brady have been excellent throughout the process of letting my property out. In particular Samuel Carpenter who has been lovely to work with and has kept us informed at every stage.
5/5
TrustpilotVery helpful staff in particular Kian…
Very helpful staff in particular Kian who given a limited amount of time to organise a viewing arranged one within 30mins. At the viewing the member of staff was efficient and courteous. This was my first encounter with this company and I will use them again.Full marks for customer helpfulness
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