Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMinors & Brady staff
The company staff are very accommodating. After we saw the bungalow that night, we called the company the next morning to book an appointment to view it. they arranged it immediately. We liked it enough to make an offer, that was not accepted, but the agents advised us what would be accepted and the seller agreed on the same day. Despite various delays, which at times became quite stressful, Jessica Kemp kept in constant touch, reassuring us that everything would be fine. We would like to thank all the staff at Minors & Brady and we highly recommend them.
MARYLOU · 17 September 2026
Agent replied · 23 September 2026
Thank you for taking the time to share your experience! It’s great to hear the team were able to act quickly when you found the right property and help get your offer agreed. We’re especially glad Jessica was there to keep you informed and provide reassurance when things became more stressful. Congratulations on your new home, and thank you for recommending us!
★★★★★ 5/5
TrustpilotAn estate agent with staff that can be trusted.
When Karol valued my property he was reassuring, friendly and efficient. When I talked to Abby she was incredibly helpful and supportive. My main contact, Aysegul Capti, has been wonderful.Throughout the process she has kept me fully informed of progress, has been particularly understanding, invited questions and explained procedures in clear detail. Welcoming, efficient and responsive, Aysegul was a real help to me during the long process of moving house. She is a real credit to Minors &Brady.
George · 21 September 2026
Agent replied · 23 September 2026
Thank you for your review! It’s lovely to hear how well supported you felt throughout your move, George. We’re glad Karol and Abi were able to help at the earlier stages, and that Aysegul provided such consistent support and clear communication as everything progressed.
★★★★★ 5/5
TrustpilotOutstanding
I don’t generally post reviews, but our aftersales experience with Lara G was genuinely outstanding and deserves a special mention. We had a difficult sale / purchase journey, which was made infinitely smoother by her proactivity, excellent communication, diplomacy and fantastic interpersonal skills. She was supremely organised and was our main source of information on chain progress, despite not actually being my agent! Highly recommended - thank you Lara!
T_N_J · 16 September 2026
Agent replied · 23 September 2026
Thank you for your review, especially as someone who doesn’t usually leave reviews. We’re glad Lara was able to bring some calm and clarity to what sounds like a particularly complicated move, and that her communication and organisation helped keep everything on track. It’s fantastic to hear how much of a difference she made, and we appreciate you taking the time to recognise her!
★★★★★ 5/5
TrustpilotFrom the initial phone call to talk…
From the initial phone call to talk about putting my property on the market, Becky Johnson has been extremely helpful, very proactive in arranging a valuation, and appointments. Becky has been in constant touch talking me through every aspect. Bradley who did the valuation has given honest feed back and discussed all aspects of the selling route. Brilliant service! I feel very confident with them selling my property.
Karen · 18 September 2026
Agent replied · 23 September 2026
Thanks for sharing this, Karen! It’s great to hear Becky has been so proactive from the very beginning and kept you informed at every stage. We’re also glad Bradley was able to give you clear, honest advice to help you feel confident about your next steps.
★★★★★ 5/5
TrustpilotFriendly, Informative, and Professional
Minors and Brady - staff both in the office and viewings were polite and professional. I appreciate their flexibility in booking appointments and makes us feel no hassle at all. Special mention to Laura, lovely and very helpful who showed us around some properties today. She even give us few recommendations of things to consider in choosing the best house for us. Great experience all in all!
Elenny · 19 September 2026
Agent replied · 23 September 2026
Thanks for sharing your experience, Elenny! It’s great to hear Laura made your viewings so helpful and gave you some useful things to consider while searching for your new home. We’re also glad the team made arranging appointments easy and flexible. We hope you find the right property soon!
★★★★★ 5/5
TrustpilotVery proffessional
Very proffessional. Great service from start to finish. They kept us informed at every step of the way. During the stressful period of accepting offer to exchanging contracts our aftersales progresser, Aysegul was brilliant. She went above and beyond to keep us informed and assist in any way to try to make our life easier. Fantastic service
Warren · 17 September 2026
Agent replied · 23 September 2026
Thanks for taking the time to share your experience, Warren! We’re glad the team kept you informed throughout and that Aysegul was such a strong support during the more stressful stages of your sale. Her dedication to keeping things moving and making the process easier clearly made a difference. We really appreciate your feedback!
★★★★★ 5/5
TrustpilotFirst House Purchase
Bought my first house through Minors and Brady, they were excellent every step of the way. Cass was the agent dealing with the after sales for us, and she was so refreshing to work alongside. She was constantly chasing solicitors to get us to completion and was calling weekly to give progress updates. Couldn't recommend enough.
Jack · 22 September 2026
Agent replied · 23 September 2026
Congratulations on your first home, Jack! It’s great to hear Cass was so proactive throughout the after-sales process and kept you updated while working to keep everything moving towards completion. We’re glad you felt so well supported and appreciate your recommendation!
★★★★★ 5/5
TrustpilotJulia Pauluch was amazing captain well…
Julia Pauluch was amazing captain well updated sometimes things came to a standstill Julia always went out of her way to keep all parties updated which we liked my bungalow was a very awkward complicated bungalow to sell with lots of issues but still the team at Minors and Brady kept positive and did the best that anyone could ask for and I thought the money I paid was great value so well done to everybody we managed to sell a real difficult property and you guys kept your Supportin and we pushed it over the line thanks to everybody. We have now managed to find our dream home so we’d like to say a massive thank you to everybody if I had to do it again I would pick Minors and Brady fantastic Company always polite but most importantly, they always get back to you when they say they would call you again
Alan · 18 March 2026
Agent replied · 19 March 2026
Thank you, Alan, for your review! We’re pleased Julia’s communication and persistence helped guide a more complex sale through to completion, and that you felt supported throughout. It’s great to hear you’ve now found your new home, and we appreciate your kind feedback!
★★★★★ 5/5
TrustpilotExceptional service from Minors and…
Exceptional service from Minors and Brady! recently rented through them and the process was incredibly smooth. A massive thank you to Sam Burton, who provided quick, clear communication and was always willing to go above and beyond to help us out. Highly professional and stress-free, we couldn't recommend Sam and the team enough!
Ola · 21 September 2026
Agent replied · 23 September 2026
It’s great to hear you had such a smooth rental experience, Ola! We’re glad Sam made things straightforward with clear communication and was always happy to help when needed. We appreciate you recommending him and the team!
★★★★★ 5/5
TrustpilotI had a really positive experience…
I had a really positive experience dealing with James Roe at Minor & Brady. James was extremely helpful, attentive, and professional throughout the whole process. He was always quick to respond, kept me updated, and went above and beyond to make everything as smooth and stress-free as possible.
Adedamola · 21 September 2026
Agent replied · 23 September 2026
It’s great to hear James made such a positive impression, and that you found him so responsive and easy to deal with throughout. We’re glad his support helped make the process feel straightforward and stress-free. Thank you for recommending James and Minors & Brady!
★★★★★ 5/5
TrustpilotJust bought a house from minors and…
Just bought a house from minors and Brady the service has been absolutely perfect especially from after sale team which I highly recommend Jessica kemp she has done a fantastic job she keeps you informed for anything and everything was in time I would recommend this to anyone
Freddie · 17 September 2026
Agent replied · 23 September 2026
Congratulations on your new home, Freddie! It’s great to hear Jessica kept everything moving and made sure you were kept informed throughout the after-sales process. We’re glad you felt so well supported and would recommend the team to others.
★★★★★ 2/5
TrustpilotPoor follow through on comms
I think generally speaking everyone at Minors and Bradley is polite. But there is a definite lack of professionalism and courtesy when it comes to responding to emails - they don't bother. There is no follow through which means working with Minors and Bradley is disappointing.
Filks · 14 September 2026
Agent replied · 23 September 2026
Thank you for sharing your feedback. We’re sorry to hear you’ve been disappointed with the communication and follow-up you’ve received, as this isn’t the level of service we aim to provide. We’d like to look into this further and understand what has happened, so please feel free to contact us directly with more detail.
★★★★★ 5/5
TrustpilotBrilliant Service from Claire
The service provided to us by Claire Wilson was fantastic, she kept us updated throughout the process, calling us at least once a week to catch up or with any news. She was very friendly and helpful and responded to all our queries quickly.
John · 18 September 2026
Agent replied · 23 September 2026
Thanks for your review, John! It’s great to hear Claire kept you regularly informed and was always on hand to answer your questions. The consistent communication clearly helped make the process feel more manageable!
★★★★★ 5/5
TrustpilotSmashing service !
Nagilla is an absolute asset to this company. We have had a long ( by long i mean looooooong) and lengthy process to get to exchange. It has been filled with complications, difficult scenarios and twists and turns. Nagilla has been calm, offered advice and support and has been a friendly ear. She has always quickly returned emails, made calls on our behalf and been honest and caring, bundled with a great sense of humour! In a strange way I will miss catching up with her every day! Thanks for everything Minors, I'm never moving house again, but would definitely choose you if I did! You are my no1 reccomendation to family and friends.
Laura · 20 November 2025
Agent replied · 23 November 2025
Thank you for sharing this lovely review Laura. It's clear how much Nagilla’s steadiness, honesty and sense of humour helped you through what sounds like an incredibly long and complicated journey. We are really glad she could be that consistent point of support for you. Your recommendation means a great deal and we will make sure she sees your message.
★★★★★ 5/5
TrustpilotFirst Class Service for Selling Property
I recently sold my house through Minors & Brady, and Aysegul Capti was first class from beginning to end. She supported me every step of the way, handling any issues quickly and confidently, which kept the process stress-free. Her professionalism and communication were outstanding, and she truly went above and beyond to make the selling process smooth. I will be returning to Minors & Brady in the future, thanks to Aysegul, and I highly recommend Minors & Brady for their commendable service.
Oscar · 15 October 2025
Agent replied · 17 October 2025
Thank you for your feedback Oscar. We’re glad Aysegul’s professionalism and support helped make your sale such a smooth and positive experience.
★★★★★ 5/5
TrustpilotWe would like to thank Cassandra in…
We would like to thank Cassandra in aftersales for all the help with our purchase. It was 11 weeks to offer to completion. She kept us fully informed at each stage and answered or questions swiftly
Alison · 21 September 2026
Agent replied · 23 September 2026
Congratulations on your new home, Alison! It’s great to hear Cassandra kept you informed throughout your purchase and was always quick to respond when you had questions. Eleven weeks from offer to completion is a fantastic milestone, and we’re glad you felt so well supported along the way. Thank you for choosing Minors & Brady!
★★★★★ 5/5
TrustpilotFantastic experience
We had a great experience working with Claire throughout our purchase. She was professional, responsive, and kept us informed at every stage of the process. Claire was always happy to answer any questions and made the whole experience much smoother and less stressful. We really appreciated her support and would happily recommend her to anyone buying or selling a property.
Melissa · 16 March 2026
Agent replied · 19 March 2026
Thank you, Melissa. We’re pleased Claire’s communication and support helped make your purchase smoother and less stressful. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotCassandra Creak has been fantastic…
Cassandra Creak has been fantastic throughout our journey and relocation. Nothing was too much trouble and she was so supportive, patient and understanding. Without her help the experience would have been a lot harder.
Karen · 14 September 2026
Agent replied · 23 September 2026
Thank you for taking the time to share this, Karen! It’s lovely to hear Cassandra was such a great support during your move and helped make what can be a challenging process feel easier. We’re also glad the wider team kept you informed and made sure you knew what was happening along the way. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotMany thanks to Claire and jack at…
Many thanks to Claire and jack at minors and Brady wroxham for all their help in selling and guiding our home purchase successfully. Their client database and speed of getting viewings in is second to none, however be aware of the initial valuations being higher than what it’s worth, can affect your ongoing purchase significantly. Would advise to re look at this as a business but other than that great company to deal with, many thanks.
Marc · 22 October 2025
Agent replied · 23 October 2025
Thank you for your review Marc. We’re glad Claire and Jack’s support and efficiency helped make your sale and purchase a success, and we appreciate your feedback.
★★★★★ 5/5
GoogleA big thank you to all of you at the Caister office for helping us through our move, especially a big thank you to Rosie, our facilitator, who's support throughout a very stressful time with her constant phone calls, feedback and trying to keep everyone happy was much appreciated. . She almost became part of the family, applying pressure at pinch points in the chain.
Many thanks
Merry Christmas.
🎄🎄
Lynne · 15 December 2025
Agent replied · 22 December 2025
Thank you, Lynne, for your thoughtful message. We are really glad the Caister team could support you through such a demanding move, and Rosie will be especially touched by your words. Wishing you a very Merry Christmas and all the best in your new home.
★★★★★ 5/5
TrustpilotAfter Sales Team
Just want to give a big Shout out to Claire Wilson from the after sales team. I have several property sales going through at the moment and after dealing with her on the first sale, I requested to have her as my point of contact for the rest of the sales too. Communication with her has been fantastic and she always keeps me in the loop with what is going on and how things are progressing.
Donna · 14 October 2025
Agent replied · 17 October 2025
Thank you, Donna. It's great to hear Claire’s clear communication has made managing multiple sales easier. We appreciate your continued trust.
★★★★★ 5/5
TrustpilotWe used Minors and Brady to sell our house…
We used Minors and Brady to sell our property. They were great at every stage of the sale, kept us informed and always professional. I would definitely recommend if you want to sell your property. A special thanks to Adam and the guys in the Dereham office who were always there during the stressful times. Thank you 🙏
Sheena · 16 March 2026
Agent replied · 19 March 2026
Thank you, Sheena. We’re pleased the team supported you throughout your sale and kept everything clear and professional, particularly during the more stressful stages. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotFive-star service from start to finish
Five-star service from start to finish! Minors and Brady's resourceful team is well-represented by dedicated staff members like Sam Carpenter, who puts in extra effort to guarantee a great client experience. He worked tirelessly to facilitate our move and made the entire renting process incredibly easy. Communication was fast, professional, and transparent throughout. He completely took the stress out of finding a property, and we are so grateful for all the hard work put into getting us settled. Highly recommended!
Tabitha · 15 September 2026
Agent replied · 23 September 2026
Thanks for such a great review, Tabitha! It’s fantastic to hear Sam went the extra mile to make your move as easy and stress-free as possible. We’re glad you felt well supported and kept informed throughout the process. We appreciate your recommendation and hope you’re settling in well!
★★★★★ 5/5
TrustpilotA pleasure to talk to
Sam Carpenter is a pleasure to talk to, he responds quickly to queries and keeps in regular contact with updates. Exactly what is required from a lettings agent. Thanks Sam
Lisa · 14 September 2026
Agent replied · 23 September 2026
Thanks for your review, Lisa! It’s great to hear Sam has been so responsive and consistent with his communication. We’re glad you’ve felt kept up to date and well supported throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
