Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was a pleasure working with Rebecca Johnson at the M&B Caister branch. Her and the team were always available to discuss the sale of our property, offered really helpful local and national knowledge of the market and supported us tirelessly through the process.
I would highly recommend them if you're looking for a supportive and empathetic estate agent in the area to sell through.
Philip · 11 August 2026
Agent replied · 11 October 2026
Thank you for your wonderful review, Philip! We're glad to hear Rebecca and the team provided such supportive service and helpful guidance throughout the sale of your property. We appreciate your recommendation and kind feedback!
★★★★★ 5/5
GoogleWe were initially skeptical about choosing Minors & Brady, but we decided to trust our gut and go with them, build our own opinion and we are so glad we did.
The team has been outstanding, but we have to give a special mention to Charley on the mortgage advisor side and Sarah, their Senior Property Consultant. They both helped us out massively and made a potentially stressful process feel much more manageable.
Even now, with 90% of the process complete, their communication is still top notch. Whenever we have a question, we get a quick response without any delay. Brilliant service and highly recommended!
Reona · 11 April 2026
Agent replied · 11 October 2026
Thank you for your review, Reona! We’re pleased you chose to work with us and that the team, particularly Charley and Sarah, have helped make the process more manageable. It’s great to hear communication has remained consistent throughout, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotVery proffessional
Very proffessional. Great service from start to finish. They kept us informed at every step of the way. During the stressful period of accepting offer to exchanging contracts our aftersales progresser, Aysegul was brilliant. She went above and beyond to keep us informed and assist in any way to try to make our life easier. Fantastic service
Warren · 17 September 2026
Agent replied · 23 September 2026
Thanks for taking the time to share your experience, Warren! We’re glad the team kept you informed throughout and that Aysegul was such a strong support during the more stressful stages of your sale. Her dedication to keeping things moving and making the process easier clearly made a difference. We really appreciate your feedback!
★★★★★ 5/5
TrustpilotFirst House Purchase
Bought my first house through Minors and Brady, they were excellent every step of the way. Cass was the agent dealing with the after sales for us, and she was so refreshing to work alongside. She was constantly chasing solicitors to get us to completion and was calling weekly to give progress updates. Couldn't recommend enough.
Jack · 22 September 2026
Agent replied · 23 September 2026
Congratulations on your first home, Jack! It’s great to hear Cass was so proactive throughout the after-sales process and kept you updated while working to keep everything moving towards completion. We’re glad you felt so well supported and appreciate your recommendation!
★★★★★ 5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Lauren when viewing 3 different properties in Lowestoft last week. Lauren was well prepared with notes and with brochures and was happy to answer all our questions. She was very professional and friendly at the same time. We would happily recommend Minors and Brady.
Adriana · 12 October 2026
Agent replied · 13 October 2026
Thanks for your review, Adriana! It’s great to hear Lauren helped make your viewings so useful, with everything well prepared and plenty of time to answer your questions. Thank you for recommending Minors & Brady!
★★★★★ 5/5
TrustpilotJulia Pauluch was amazing captain well…
Julia Pauluch was amazing captain well updated sometimes things came to a standstill Julia always went out of her way to keep all parties updated which we liked my bungalow was a very awkward complicated bungalow to sell with lots of issues but still the team at Minors and Brady kept positive and did the best that anyone could ask for and I thought the money I paid was great value so well done to everybody we managed to sell a real difficult property and you guys kept your Supportin and we pushed it over the line thanks to everybody. We have now managed to find our dream home so we’d like to say a massive thank you to everybody if I had to do it again I would pick Minors and Brady fantastic Company always polite but most importantly, they always get back to you when they say they would call you again
Alan · 18 March 2026
Agent replied · 19 March 2026
Thank you, Alan, for your review! We’re pleased Julia’s communication and persistence helped guide a more complex sale through to completion, and that you felt supported throughout. It’s great to hear you’ve now found your new home, and we appreciate your kind feedback!
★★★★★ 5/5
TrustpilotExceptional service from Minors and…
Exceptional service from Minors and Brady! recently rented through them and the process was incredibly smooth. A massive thank you to Sam Burton, who provided quick, clear communication and was always willing to go above and beyond to help us out. Highly professional and stress-free, we couldn't recommend Sam and the team enough!
Ola · 21 September 2026
Agent replied · 23 September 2026
It’s great to hear you had such a smooth rental experience, Ola! We’re glad Sam made things straightforward with clear communication and was always happy to help when needed. We appreciate you recommending him and the team!
★★★★★ 5/5
TrustpilotWe had a lovely experience with Lauren
We had a lovely experience with Lauren. She was so friendly, welcoming and helpful, and made us feel comfortable from the moment we met her. She showed us around three properties in a row and was patient, approachable and happy to answer all our questions throughout. Nothing felt rushed, and her lovely personality made the whole experience really enjoyable. It’s clear she takes pride in what she does, and her excellent customer service really stood out. Thank you Lauren for making our viewings such a positive experience!
Eve · 14 October 2026
★★★★★ 5/5
TrustpilotI sold my house and bought another home…
I sold my house and bought another home and Aysegul Capti has been great all the way.She kept in contact with me to keep me updated on everything what was going on.She has been a star .
Thankyou Aysegul for all your hard work it has been a pleasure
Diane · 7 October 2026
Agent replied · 10 October 2026
Thanks for your lovely review, Diane! It’s great to hear Aysegul was such a consistent support while you were managing both your sale and purchase, keeping you informed and helping everything move along. We’re glad you felt well looked after throughout!
★★★★★ 5/5
TrustpilotIf you want someone to steer you…
If you want someone to steer you through the purchase of a property Claire Wilson is the person to have in your corner. She always check everything is going ok and checks in each week to make sure. Couldn’t have got through it all without her guiding hand, cheers.
Customer · 1 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Claire was such a consistent support throughout your purchase and made sure you always knew how things were progressing. We’re glad her regular check-ins and guidance helped make the process feel a little easier.
★★★★★ 5/5
TrustpilotProfessional and efficient probate sale
M&B were very professional and efficient in securing a probate sale for me - producing good quality images of the property, compelling marketing materials, a regular pattern of viewings and ultimately a price i was happy with. All handled with care and sensitivity by Liam and the team.
Bert · 6 October 2026
Agent replied · 10 October 2026
Thanks for your review, Bert. It’s great to hear Liam and the team handled your sale with such care and sensitivity, while also keeping everything professional and well organised. We’re glad the marketing and regular viewings helped achieve a price you were happy with!
★★★★★ 5/5
TrustpilotProfessional
I didn't have much interaction with the team over the course of the sale but they managed it quickly and effectively.
The after sales team were proactive in progressing the sale and always kept me informed.
There was a slight issue but they resolved it professionally.
Linus · 12 October 2026
Agent replied · 13 October 2026
Thanks for taking the time to leave a review, Linus. We’re glad the team helped keep things moving and that our after-sales team kept you updated along the way. It’s also good to hear any issues were handled professionally.
★★★★★ 5/5
TrustpilotI had a really positive experience…
I had a really positive experience dealing with James Roe at Minor & Brady. James was extremely helpful, attentive, and professional throughout the whole process. He was always quick to respond, kept me updated, and went above and beyond to make everything as smooth and stress-free as possible.
Adedamola · 21 September 2026
Agent replied · 23 September 2026
It’s great to hear James made such a positive impression, and that you found him so responsive and easy to deal with throughout. We’re glad his support helped make the process feel straightforward and stress-free. Thank you for recommending James and Minors & Brady!
★★★★★ 5/5
TrustpilotLloyd was incredibly helpful with so…
Lloyd was incredibly helpful with so much knowledge of the property and the business itself, incredibly patient when it comes to questions and answers them professionally. What a great guy! Definitely recommend Lloyd if you want a viewing of a property or even a friendly chat!
Tori · 2 October 2026
Agent replied · 10 October 2026
Thanks for your review, Tori! It’s great to hear Lloyd was so knowledgeable and patient when answering your questions, and that you found him professional and approachable throughout. We’re glad he made such a good impression and appreciate you recommending him!
★★★★★ 5/5
TrustpilotJust bought a house from minors and…
Just bought a house from minors and Brady the service has been absolutely perfect especially from after sale team which I highly recommend Jessica kemp she has done a fantastic job she keeps you informed for anything and everything was in time I would recommend this to anyone
Freddie · 17 September 2026
Agent replied · 23 September 2026
Congratulations on your new home, Freddie! It’s great to hear Jessica kept everything moving and made sure you were kept informed throughout the after-sales process. We’re glad you felt so well supported and would recommend the team to others.
★★★★★ 5/5
TrustpilotClaire Wilson
Claire Wilson was extremely helpful in guiding us through the purchase of our property which at times was rather stressful. She liaised regularly with all the other parties concerned and always kept us up to date on matters. Nothing wax scoop much trouble tomher
Customer · 6 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Claire was such a helpful support during your purchase, particularly when things became stressful. We’re glad she kept communication moving between everyone involved and made sure you were kept up to date throughout.
★★★★★ 2/5
TrustpilotPoor follow through on comms
I think generally speaking everyone at Minors and Bradley is polite. But there is a definite lack of professionalism and courtesy when it comes to responding to emails - they don't bother. There is no follow through which means working with Minors and Bradley is disappointing.
Filks · 14 September 2026
Agent replied · 23 September 2026
Thank you for sharing your feedback. We’re sorry to hear you’ve been disappointed with the communication and follow-up you’ve received, as this isn’t the level of service we aim to provide. We’d like to look into this further and understand what has happened, so please feel free to contact us directly with more detail.
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent service friendly staff.
Maddie has really been exceptional really help with all the solicitor chasing, have had better communication from Maddie than our own estate agent
Thank you Maddie for the smooth process and taking a lot of pressure of us both.
Graham · 1 October 2026
Agent replied · 10 October 2026
Thanks for your review, Graham! It’s great to hear Maddie was so proactive with the solicitor chasing and kept communication moving when you needed it most. We’re glad her support helped take some of the pressure off and made the process feel smoother.
★★★★★ 5/5
TrustpilotAmazing service, great agents
Maddie was so helpful throughout the entire process, especially when there were some unexpected delays with our deposit. She kept us updated every step of the way and would regularly check in with our solicitors and explain anything we weren't sure of (as first-time buyers!). Our entire house-buying journey was made a lot less stressful with her help and we would definitely recommend Minors & Brady to anyone buying their first home.
Sophie · 14 October 2026
★★★★★ 5/5
TrustpilotBrilliant Service from Claire
The service provided to us by Claire Wilson was fantastic, she kept us updated throughout the process, calling us at least once a week to catch up or with any news. She was very friendly and helpful and responded to all our queries quickly.
John · 18 September 2026
Agent replied · 23 September 2026
Thanks for your review, John! It’s great to hear Claire kept you regularly informed and was always on hand to answer your questions. The consistent communication clearly helped make the process feel more manageable!
★★★★★ 5/5
TrustpilotAfter sales service
Jess in after sales has been brilliant at weekly check-ins and updates. If we had any questions she had the answers or found the answers out for us efficiently. Thank you Jess for your help getting us through to the end.
Lorna · 2 October 2026
Agent replied · 10 October 2026
Thanks for your review, Lorna! It’s great to hear Jess was such a reliable support throughout your aftersales process and kept you updated each week. We’re glad she was always able to help with your questions and keep things moving through to the end.
★★★★★ 5/5
TrustpilotVery impressed!
All the staff we've dealt with have been very friendly and polite. Adelaide was very patient and helpful in negotiations, happy to offer any advice required and highly professional and efficient in processing the memorandum of sale within 24 hours.
Mr · 7 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear you’ve found everyone you’ve dealt with so friendly and professional, and that Adelaide was such a helpful support during the negotiations. We’re glad she was able to offer useful advice and get everything processed so promptly.
★★★★★ 5/5
TrustpilotExcellent service again
The second time we have used Minors and Brady and they were equally as good if not better than the first time. Nothing was a problem, no question trivial and Jessica Kemp was always available with advice and updates
Eleanor · 12 October 2026
Agent replied · 13 October 2026
Thanks for choosing Minors & Brady again, Eleanor! It's great to know you had such a good experience for a second time. Having someone you can rely on for advice and regular updates makes all the difference, and we're glad Jessica was there to help whenever you needed her.
★★★★★ 5/5
TrustpilotSmashing service !
Nagilla is an absolute asset to this company. We have had a long ( by long i mean looooooong) and lengthy process to get to exchange. It has been filled with complications, difficult scenarios and twists and turns. Nagilla has been calm, offered advice and support and has been a friendly ear. She has always quickly returned emails, made calls on our behalf and been honest and caring, bundled with a great sense of humour! In a strange way I will miss catching up with her every day! Thanks for everything Minors, I'm never moving house again, but would definitely choose you if I did! You are my no1 reccomendation to family and friends.
Laura · 20 November 2025
Agent replied · 23 November 2025
Thank you for sharing this lovely review Laura. It's clear how much Nagilla’s steadiness, honesty and sense of humour helped you through what sounds like an incredibly long and complicated journey. We are really glad she could be that consistent point of support for you. Your recommendation means a great deal and we will make sure she sees your message.
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