Trusted Agent profile · Great Yarmouth
★★★★★
2,137 reviews across 2 platforms
48 High Street, Caister-on-Sea, NR30 5EH, Great Yarmouth, NR30 5EH
Minors & Brady Ltd's office in Great Yarmouth, at 48 High Street, is rated 4.9 out of 5 across 2,137 reviews on two platforms, including 314 Google reviews rated 4.8.
Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
5/5
TrustpilotCan’t thank Claire Wilson at minors and…
Can’t thank Claire Wilson at minors and Brady enough for a great service with the purchase of our property. Very good communication throughout the hole process. Especially the help with the final stages. We Would highly recommend.
5/5
GoogleIncredible service from Minors & Brady. Our property had been on the market with another agent for around 5 weeks without any viewings. After a recommendation from a friend, we decided to give Minors & Brady a call. From the initial consultation, to the photographs being taken, and finally to the sale, we have been very impressed. Sale agreed within a few weeks. Thank you to all of the team involved, special mention to Charlie, Mia and Curtis.
5/5
TrustpilotIt's a tricky time in hte rental market…
It's a tricky time in hte rental market at the moment but luckily Minor & Brady are one of the good estate agents out their. Beth Linton made the process easy and turned our application around in less than an hour. Really glad we went with them and would highly recommend them to anyone.
5/5
TrustpilotFirst class service…
Jess kept in contact with me throughout my purchase. She was reassuring when I was worried things weren't moving as quickly as I'd hoped. Jess was there with updates and was the first to congratulate me on completion. Amazing service. Thankyou
5/5
TrustpilotJust wanted to say a big thank you to…
Just wanted to say a big thank you to Rosie at minors and Brady for all her extra hard work, she is a credit to the company, always polite and helpful, and Certainly went that extra mile to ensure that the completion went through.
5/5
TrustpilotI met Leah Barker today who was lovely…
I met Leah Barker today who was lovely greeted me with a lovely smile despite running later than planned and keeping her waiting she showed me around the property answering all the questions I was throwing at her and very nearly sold it to me but unfortunately the house wasn’t for me on this occasion but I’m sure she will find the right buyer and hopefully help me find the right house too all the best with selling that house on meadow way Kind regards Ashley
5/5
GoogleWe looked at a property on Saturday in the Scratby area and Maddy showed us around. She was very friendly, helpful and professional . She had a very good knowledge of the local area and answered every question we had. We have since had our offer accepted on the property. Maddy was excellent. I fully recommend Maddy and Minors and Brady.
5/5
TrustpilotGreat service 👍👍👍
Sonya has been great throughout the whole process of our letting right up to anything we have needed dealing with. She has always been very polite & professional within her job & always there when we need her. Thankyou SonyaGeoff & Sara
3/5
TrustpilotEstate Agents are all the same.
I'll be honest, we did not have a great experience with Minors & Brady (typical estate agents) & I felt like it was down to us to get the house sold. Honestly, it was sold due to rightmove & I was the 1 that showed our buyers around our property. But, Nagilla Santos who was our aftersales progressor was great.Communication is obviously key when it comes to buying & selling properties, so when Nagilla stepped up to take charge once our property was sold for the 2nd time, she done a great job.
5/5
TrustpilotMade moving stress free!
Thanks Jessica!Jess was excellent! She was always in contact and guided me through all of the processes, when it came to after sales care she was brilliant…Thanks again and thanks to all at Minors and Brady.
5/5
TrustpilotVery helpful and professional
We are currently buying a house dealing with this estate agency, and we have been dealing with one of their staff. The individual is called Connor, and he has been very helpful and professional towards us. He is a credit to this company.
Hi Peter, thank you for your review. We're thrilled to hear that Connor has been able to assist you throughout the process of buying your home, we’re proud to have him as part of our team. If you need any further assistance or have any questions along the way, please don’t hesitate to reach out. Best of luck with your new home!
5/5
GoogleHad a wonderful day viewing houses under the guidance of Chloe! Super helpful and a really chatty understanding personality. Was great talking to her through the viewings telling her things we liked and disliked, helping towards finding exactly what we want. She has her homework and we look forward to seeing what she comes up with on the next viewings! Keep up the good hard work Chloe!
Dear Mathew, Thank you for sharing your positive experience with Chloe and the Minors & Brady team. We're thrilled to hear that Chloe provided you with a wonderful day of house viewings and that her guidance and understanding personality made the process enjoyable for you. We appreciate your kind words and support. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Best regards, Minors & Brady
5/5
TrustpilotProperty viewing
Today we were shown around a property by Jenna, she was friendly and very helpful, answering all of our questions with honesty and integrity.As the light was fading she also suggested that we looked the garden first, which was a great idea. 👍
Thank you for your 5-star rating! We appreciate your kind words about Jenna's friendly and helpful service. We're glad you enjoyed the viewing.
5/5
TrustpilotGreat Experience with Minors and Brady
Sophie Wright showed us around a beautiful apartment in Norwich last week and could not have been more helpful and professional. Sophie was knowledgeable about the property and the local area and answered all our questions. She is a credit to Minors and Brady.Thank You for being such a nice person to deal with.
5/5
TrustpilotClaire Wilson - exceptional service
Claire Wilson from the post sales team has consistently performed above and beyond the call of duty during our very difficult house sale. Where other estate agent firms have been less than useful, Claire has constantly harried and reminded other parties in the chain that tasks need to be completed and there are people waiting who are in a state of flux. She also remained calm and polite while we steadily got more frustrated and stressed. Well done Claire.
5/5
TrustpilotWould recommend Minors & Brady
We dealt with Jessica Kemp and Dan Emery in the process of buying our first property. They have been friendly and helpful and kept us informed throughout the process, making what could be a stressful experience more enjoyable for us. Thankyou!
5/5
TrustpilotHelpful and pleasant to deal with
As the buyer I did not have to much to do with Minors and brady But Jessica was excellent in getting the final stages of the deal done. Great communication and pleasant to deal with. 👌
5/5
GoogleJames Harwood was the person I was dealing with from minors & brady, always kept me up to date and easy to contact if I needed any help. I have also been dealing with Chloe Curtis, aftersales team, for the last bit of my purchase, she has been very helpful, friendly and kept me updated throughout all the process, which has made it easy to know what to do.PositiveResponsiveness, Professionalism
5/5
TrustpilotWell done Minors & Brady
Well done Minors & Brady for ‘being there’ when I needed a valuation, when I decided to finally put it on the market, when I sold my home and throughout this whole process so far. Minors and Brady (Wroxham Branch) sold my property within 4 weeks of it being advertised. All the team, from the initial contact with Karol (valuer) to Chris, Adelaide and Mia, were excellent when it came to communicating details. I would thoroughly recommend this Estate Agent to anyone who is considering selling their home.
5/5
TrustpilotViewing Angel Court
Kian was waiting for me as I arrived for my 11.30 viewing of an apartment in North WalshamThe viewing was unhurried and communication regarding the property was excellent.Kian allowed me to explain my current position and reason for trying to source a one or two bedroom apartment.I look forward to more properties to viewWith Thanks
5/5
TrustpilotKris was really helpful when I was…
Kris was really helpful when I was negotiating a sale, he rang me just to say I hadn’t been forgotten and that they were waiting to hear back etc, so much better than just being left hanging!
1/5
TrustpilotToo Many Invited Reviews & Too Many Price Reductions!
People should beware of what they see here on Trust Pilot, as the vast majority of the glowing 5* reviews, always praising staff by name, are invited! Or, in more appropriate terms, pestered! I made the mistake of using these people, and even before the property went live, I was sent an email by a woman in their listing department asking me to leave a positive review!! This also happened to someone else I knew, some months before! It is clear they do this; just look at the number of once only reviewers here, and the fact they praise!This company are also renowned for taking properties on at full valuation, backed up by their values, and then, as in my experience, within less than two weeks, if not sold, they phone and hassle for a price reduction! This happened to me and to the people I referred to, as well! It doesn’t stop there, as if another two weeks pass and the property has still not sold, they suggest another price reduction! When I questioned their logic and said a firm no, they kept the pressure up, even misquoting statistics, to support their own claims of being the best selling agent in the area! False claims, based on ALL of their offices, scattered across a large area, and NOT specific to just one area! These people rely on commission and it doesn’t matter to them if the slice thousands off the asking price as all they lose is a few hundred, as a company, and a few pounds as the agent handling any sale! My advice is go elsewhere, but if you signed a contract, get out of it after it has run, change agent and before that refuse any cajoling or bullying to drop your price! After all, they valued it, not you!
5/5
TrustpilotClaire was helpful throughout the whole…
Claire was helpful throughout the whole process, even updating me on my sale which was through another agent! I would recommend Minors & Brady to anyone, really thanks to Claire's diligence on my behalf.
5/5
TrustpilotExcellent
Excellent. Joe was extremely knowledgeable & showed me everything I needed to see in the house we were viewing. He updated us regularly over the phone. Five stars 🌟
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