Trusted Agent profile · Great Yarmouth
★★★★★
2,136 reviews across 2 platforms
48 High Street, Caister-on-Sea, NR30 5EH, Great Yarmouth, NR30 5EH
Minors & Brady Ltd's office in Great Yarmouth, at 48 High Street, is rated 4.9 out of 5 across 2,136 reviews on two platforms, including 314 Google reviews rated 4.8.
Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant Customer Service
Lexi Mulley has been fantastic in assisting me with any issues or problems in my rental house. Lexi always goes above and beyond to assist both myself and the landlord. Lexi has excellent customer service skills and has such a friendly and warm approach.
5/5
TrustpilotClaire Wilson has been very helpful…
Claire Wilson has been very helpful throughout this experience, reassured me along the way & I am very much appreciative, so glad we exchanged contracts today & looking forward to moving to my new home nxt Fri 👍😃
5/5
GoogleGreat Service from everyone, Communication was excellent the whole way through the process. Thank you
Thank you Lauren for your 5-star review!
5/5
TrustpilotExcellent Service
I am so pleased we chose Minors & Brady to sell our property, I had looked on Trust Pilot at the reviews for different estate agents and Minors & Brady came out top.They were very professional and kept us informed all the time, we sold very quickly and we had Claire Wilson as our sales progressor, she was absolutely fantastic.She rang us every week to keep us informed of how our sale was progressing, she was very professional and very friendly.I am so glad I went with Minors & Brady to sell our bungalowThank you again Claire for everything you have done, you are a star 🌟 I would give you more stars if I could
5/5
TrustpilotJust completed on our first house via…
Just completed on our first house via M&B, Rosie and her team were quick to respond, very helpful and patient with our unfamiliarity, and made the whole process as painless as it could be. Great work, thank you very much.
5/5
TrustpilotHouse Purchase
We recently purchased our new house through Minors & Brady and I would just say this - if there wasn't for Nagilla (aftersales) and her kindness, patience, help and support - we wouldn't have a new house. She is a right person on the right place and I would recommend her to anyone. Thanks Nagilla, for everything.Tereza
5/5
TrustpilotSatisfied Customers
Minors and Brady were very efficient from the outset. Our move has been long and protracted for a number of reasons but Cassandra Creek has word hard to achieve a successful out come for us. Thank you Cass.
5/5
TrustpilotThank you…
Jenna and the team have been amazing trying to help us find a family home in Lowestoft. Nothing is a problem and Jenna is so friendly and approachable. Thank you.
5/5
TrustpilotMinors & Brady an excellent Estate Agent
Minors & Brady are an excellent agent especially Jasmine in after sales who has been very friendly , professional and efficient keeping us up to date write through to completion.
5/5
TrustpilotBig thanks to the team at M&B
Big thanks to the team at Minors & Brady for your help with my recent house sale and purchase. I was really impressed with the service from Liam Upton to give advice and get my house on the market, and once everything was agreed, Claire Wilson did a brilliant job of keeping me updated, and handled communication between all parties in a prompt and professional manner. I felt well informed throughout the process, and could trust the team to do handle everything with the utmost care. Highly recommended!
5/5
TrustpilotBeth has helped us finalise everything…
Beth has helped us finalise everything with our new rented property - she has been a wonderful point of contact with Minors and Brady and we couldn't have asked for a smoother process. Communication and customer service has been great throughout, and we are really grateful for all of the help! Thank you Minors and Brady, and thank you Beth!
5/5
TrustpilotMinors and Brady - an excellent company
Minors and Brady have been most helpful and encouraging towards us in our pursuit of a property. We would like to thank Kyle who took the initial enquiry. Special thanks go to Erica who showed us the property. We feel it was her encouragement and enthusiasm regarding the property that gave us the confidence to make an offer.
5/5
TrustpilotWent the extra mile!
Jasmine and Abi and the team were great from start to finish, selling our house for over the asking price and then putting in lots of extra work when we faced delays and difficulties getting the sale over the line.
1/5
GoogleA bit cocky, wrongly so as they made errors on our names, house name and e-mail address. They were the only agent who we consulted who wanted to award themselves an additional 0.25% “bonus” for “offers over”. When I raised this they said they needed to be happy and motivated… yet all the other agents we consulted happy and motivated with the standard rate commission. They wanted to sign us up to 20 week contract, their standard, I negotiated down to 6 weeks. Most other agents are 2-4 weeks presently. Kept speaking over me when I was trying to speak. Not impressed.
Dear John, We'd like to apologise for any errors made when noting your details. At Minors & Brady, we strive to provide attention to detail and accuracy in all aspects of our service, and we regret that we fell short, here. Furthermore, we are disappointed that you feel our team's communication style did not live up to expectations. We value effective and respectful communication, and we will address this issue internally to ensure outstanding interactions with our clients. Our clients should never feel spoken over, and once again we apologise if this was the case. We appreciate your feedback, as it helps us improve our services. We believe this eagerness to strive to improve our services is why we have achieved over 2,500 five-star reviews to date. Should you have any further concerns or questions, please don't hesitate to contact us at Caister@minorsandbrady.co.uk. Warm regards, Minors & Brady
5/5
TrustpilotOur new Caister home…
Cassandra Creak was extremely professional in the way she handled our home purchase , she kept us up to date with how things were progressing every week ,a truly outstanding service.
5/5
TrustpilotMia was very helpful at al pml times.a….
Mia was very helpful at all times.a lovely polite young lady. Could you please let me know how long it takes for the sale to go threw As I'm away on holiday at the moment.and I have no idea,do I have to come home or can I stay here .and deal over the phone.thank you Norma.
5/5
TrustpilotMy new move
I was looking to move up to Norwich and found a perfect place, the team have been so helpful but I would love to give a special mention to Beth, she really helped me feel at ease through the whole process. Her communication was amazing and I really felt she cared about everything and was there to help and give reassurance.
5/5
TrustpilotA massive thank you Rosie.
Recently I finalised buying my first home, it's a very stressful experience, however Rosie was by my side, calmed me and guided me. She was extremely helpful to chase and support me in every step during this long procedure. A massive thank you Rosie.
5/5
TrustpilotCastle View - Castle Acre
Eleanor presented the property in a clear, concise professional manner. She was very knowledgable about all aspects of the house and the surrounding area and readily answered all of our many questions. Eleanor is a credit to Minors and Brady Estate Agents.
5/5
TrustpilotWell done Jessica.
Well done Jessica.a hugh thank you to Jessica for her patience over the last few weeks trying to sort a completion date with a big chain, your hard work paid off. excellent service would recommend
5/5
TrustpilotI am in process of buying a property…
I am in process of buying a property and there have been varies delays and issues with the chain which is noones fault. But Rosie has been particularly good at communicating and looking for solutions and being generally very helpful!
5/5
TrustpilotResponsive, polite service from Sam
Samuel Carpenter helped my partner and I with the referencing process and tenancy agreement for our new home. Sam was reassuring and responsive to our questions, and quick at communicating with the landlord on our behalf. Thank you Sam for your time and attention.
5/5
GoogleWe have just sold our house with Sarah short at minors and Brady in caister. We found her and her team to be very helpful and professional. They went above and beyond to help. They went out if there way to find us a last minute Plummer to help our move go ahead. Highly recommended if you are looking to sell your property. Many thanks Julie wright & David BurgessPositiveResponsiveness, Professionalism
5/5
TrustpilotCan’t thank Claire Wilson at minors and…
Can’t thank Claire Wilson at minors and Brady enough for a great service with the purchase of our property. Very good communication throughout the hole process. Especially the help with the final stages. We Would highly recommend.
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