Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCan't give 10 stars unfortunately
We would like to say a massive thank you to Jessica K in the after sales team who has been extremely useful and helpful with exchanging on our first house buy, although there were delays Jess chased everyone and got us the answers needed quickly and helped with all the usual stresses of buying for the first time. She was friendly and approachable and we couldnt fault anything from the service we got and she definitely deserves a big box of chocolates for all the work she has done with helping us to exchange and eventual completion.
Michael · 20 June 2024
★★★★★ 5/5
TrustpilotKind, gentle support …
Due to a bereavement of an elderly parent where we were appointed as executors of the estate we were in a delicate place. Minors and Brady's staff recognised this and gave nothing but kind, gentle and professional support through out the sale of a long held family property. Caroline Larke who dealt with the selling took the case from the price negotiations to completion perfectly supportive , understanding and professional in all aspects - thank you Caroline . Also all of her colleagues when involved gave an excellent service. Curtis Pointin the valuer was also invaluable in all his areas of expertise. Minors and Brady are estate agents we would highly recommend - they are in a different world to the dark images used for estate agents.
Fran · 19 June 2024
★★★★★ 5/5
TrustpilotMinors and Brady Stand Out experience
People and technology combined well in a positive process taking my enquiry and booking my viewings. Melonie met me at the first property,she quickly understood what I was looking for. Telling me ‘real life’ examples when explaining the information assured me of her knowledge and experience and has given me the confidence to buy. The stand out difference is her interest in finding the right property for me and I firmly believe she will. I won’t be buying without her approval !! Thank you Mel and Minors and Brady for the outstanding service you’ve given me so far 👍
Tim · 19 June 2024
★★★★★ 5/5
TrustpilotGreat team and excellent market knowledge
Very pleased with the professional and curteous service from the whole team at Minors and Brady. I had to sell a property which was a three hour drive from where I live, so there were extra complications. M&B really stepped up and went above and beyond to make the sale happen. Found a buyer very quickly and helped me with selecting and engaging a local solicitor as well. Jessica Kemp was instrumental with pulling the final pieces of the puzzle together.
James · 19 June 2024
★★★★★ 5/5
TrustpilotM&B Are Excellent!
I've got to say, as a First Time Buyer this was a some what nerve wracking experience. HOWEVER! Jessica in the Aftersales team was a lifesaver. Connor was Awesome - arranged for addition viewing and measurement appointments during the process. Back to the aftersales, this is the best thing I've ever experienced - as I can't get info from the sellers or the sellers conveyancers - but Jess can - she was a godsend and a lifeline! M&B - invest in this team - you may not know how amazing this is for a FTB :) Have an awesome summer all and see you soon for the keys! :) (p.s. we completed last Friday! Yey!) (p.p.s Thanks Hannah for your patience when we had that rushed 3rd measurement session <3)
_Grandad · 18 June 2024
★★★★★ 5/5
TrustpilotFeels a young team but they’re quite committed
I think I might have taken the team by surprise by trying to view a property within a few minutes of them posting the details, quickly followed by trying to make an offer on it.It was actually a compliment: the description, floor plan and all the photos they’d prepared meant we were instantly able to recognise the design from elsewhere and see that the property was in good shape.The subsequent (!) viewing with their Ms Elle Browne was 5-star in itself. She’d prepared properly, got the balance of showing & allowing us to explore right, and was generally very pleasant. Whilst I obsessed with measuring various bits of the garage, she engaged with my (slightly anti-social) 13 y/o daughter very well and succeeded in getting her a bit more enthused.Jack at the Dereham branch also undertook to check with their panel of conveyancers which had capacity and within an hour or so, 3 different conveyancing firms had contacted me to quote. That was also very helpful.
Jonathan · 16 June 2024
★★★★★ 5/5
TrustpilotSuccessful view and Hannah was Great!
I recently viewed a property for my first home and was very impressed and have recently had a bid accepted. The property would be perfect for my first home, being new to this, Hannah was present and was very welcoming and bubbly towards us making it a lot easier and more comfortable. Gave us a very good showing and all questions that were asked; Hannah gave us very good answer and information. Hannah was also very good at stopping the cats from getting out!!. Overall a very good experience
Owen · 12 June 2024
★★★★★ 5/5
GoogleMinors and Brady have been very helpful with the sale of our cottage. The whole team have been great but the person who was allocated to us with the sale of our cottage was Cassandra. She kept us in touch and chased the buyer's Solicitors whenever they had to. Well done and Thank you Cassandra Creak!
Richardcm98lx · 30 December 2023
Agent replied · 25 October 2024
Hi Richard,
Thank you so much for taking the time to share your positive feedback with us!
We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleRebecca helped and supported me massively throughout my viewing and purchase she kept in touch throughout keeping me updated and was very helpful - overall really happy with her service
Lil · 11 June 2026
Agent replied · 11 October 2026
Thank you for your review. It’s wonderful to hear Rebecca provided such valuable support throughout your viewing and purchase. Keeping in touch regularly and ensuring you were kept updated every step of the way can make a real difference, and we’re glad you were so happy with the service she provided!
★★★★★ 4/5
TrustpilotMy 1st house viewing with Elle.
Elle had visited my house in the week to chat about our house sale (we're not with M&B) so we had met previous to my visit to one of their properties and she remembered me. Elle was very courteous to the home owner and gave him time to leave before showing me round. If she had been there before I don't think we would have visited some of the poorly presented rooms first. She was able to answer my questions and walked around with me first then let me wander on my own. Elle was very polite and I was pleased to have for her company on my 1st house viewing.
K.Skelton · 3 June 2024
★★★★★ 5/5
TrustpilotThey made it happen!
We recently moved home, downsizing after 34 years! Rosie helped us tremendously and was particularly excellent in a great team. She followed up after the initial agreement to sell right thfough to the day we moved, ensuring everything went through promptly by keeping in touch and communicating with everyone involved on 'both sides'. We will certainly recommend Minors & Brady to anyone thinking of moving. Thank you Rosie! Our thanks too to Curtis and all the team!
David · 25 July 2024
★★★★★ 5/5
TrustpilotFab office branch
All of the team at the Norwich branch have been incredibly helpful and made the whole process of selling our property easy and explained every step of the process along the way. I have to make a special mention of Connie who was the best unofficial point of contact. Not only did she achieve us a good sale price, but she has taken time to help us with questions and concerns that not only affected our sale, but our purchase going forward. She was always helpful and friendly on the phone and made the whole process smooth sailing for us. We would definitely recommend the branch and especially Connie.
Jennifer · 29 May 2024
★★★★★ 5/5
Trustpilot1st time tenants
My fiancée and I are first time tenants and was very nervous at first with renting due to the horror stories we’ve seen. However, Minors and Brady work with fantastic property owners, and manage tenant expectations with their services. The properties they provide are excellent quality, and meeting health and safety requirements. I would like to say thank you to Lexie Mulley our property manager who is swift in assisting with any of our queries and needs. Lexie has always been quick to action maintenance issues, and has brilliant communication. I would 10/10 recommend the company to friends and family from the positive experience we’ve had with them
Jordi · 28 May 2024
★★★★★ 5/5
TrustpilotMinors and Brady - got there in the end - Great Work
From start to finish working with Rosie Turley from Minors and Brady Estate Agents was stress free, even towards the end when a few issues were raised she delt with them professionally and efficiently. Rosie was very pro-active with queries and when liaising between relevant parties. Most of all she was approachable and friendly and ensured our property purchase ran as smoothly as possible. I would definitely recommend Minors and brady estate agents Thank you to the whole team committed to the end!
Daniel · 25 May 2024
★★★★★ 5/5
TrustpilotThank you to Minors and Brady for your…
Thank you to Minors and Brady for your help in selling our home. We dealt with Macey and Bradley, only briefly,as they sold it so quick. Both did a fantastic job for us.
Lynne · 18 January 2025
Agent replied · 22 February 2025
Thank you for your 5-star review Lynne. We're thrilled to hear that Macey and Bradley were able to make your home-selling experience so quick and seamless. Wishing you all the best in your next chapter!
★★★★★ 5/5
TrustpilotMinors and Brady sold our house!
Everything was professionally managed, culminating in what we wanted- a sale at a price we were happy with. We were kept informed and engaged in dialogue from the very start, which reassured us that we really had found the best people to sell our house. As soon as the negotiation team had found our buyer, the after sales team took over: Jessica kept us up to date, giving a gentle nudge when required to make sure there were no needless delays. She and the other Minors and Brady staff were patient and respectful throughout the process whilst still moving on with the sale right to completion. Genuinely impressed !
Mr · 22 May 2024
★★★★★ 5/5
TrustpilotPatience and persistence count
Rosie Turley has made this notoriously difficult process (buying a house in England) more bearable. She has kept track of the purchase process over a considerable period of time, and made me feel that at least someone was on side in the face of complications. Like others at Minors and Brady she has chased information diligently, prodded the various parties to maintain communication, and steered events as far as possible to achieve a satisfactory conclusion. Thank you Rosie, and well done.
Tony · 21 May 2024
★★★★★ 5/5
TrustpilotThank you Claire Wilson
Claire Wilson made the usually stressful process of buying a new home so easy, Claire was very efficient and a pleasure to deal with, Thank you so much Claire and minors & Brady,
Alan · 15 January 2025
Agent replied · 22 February 2025
Thank you for your kind words, Alan. We’re thrilled to hear that Claire made your home-buying journey stress-free and enjoyable. She’s a valued member of our team. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotAnge at Minors &Brady is an asset!
Ange at Minors &Brady is an asset to the business. Reassurance and advice all along the way during the after sales progress ensuring us that things would be chased up when we needed and also feeding back from our buyers.
Michael · 18 March 2026
Agent replied · 19 March 2026
Thank you, Michael! We’re pleased Ange’s support and communication helped guide you through what sounds like a difficult time, and that you felt reassured throughout the process. We appreciate your recommendation!
★★★★★ 5/5
GoogleSarah clifton, has been amazing help with me and my partner buying are first home , being first time buyers we where unsure on things but she was alway happy to help with any questions we had
Tyler · 11 April 2026
Agent replied · 11 October 2026
Thank you, Tyler. We’re pleased Sarah was able to support you and your partner through your first home purchase and help answer any questions along the way!
★★★★★ 5/5
TrustpilotI have found Minors and Brady excellent…
I have found Minors and Brady excellent agents from the initial marketing of my house ( beautiful photographs) through to the final stages of exchange and completion .As well as being very professional they were all friendly and helpful especially Rosie Turley who managed to get things done during the final very stressful exchange period when it seemed the solicitors were not communicating: Rosie would e mail me regularly to update me and finally ,I felt through her persistence , we finally exchanged and completion is Tuesday 21 May .Thank you .Chris Church
Chris · 14 May 2024
★★★★★ 5/5
TrustpilotWas shown 5 properties by Jamie
Was shown 5 properties by Jamie, who made the whole experience very pleasant with his friendly manner as well as being very informative on the various properties. Out of the 5 we really liked 2 and are seriously considering both of these.
Kevin · 14 October 2026
★★★★★ 5/5
TrustpilotBrilliant service great communication…
Brilliant service great communication from Molly and very quick sale and exchange . Thanks
Annie · 18 September 2026
Agent replied · 23 September 2026
Thanks for your review, Annie! It’s great to hear Molly kept communication clear and helped keep everything moving through to a quick sale and exchange. We’re glad you had such a smooth experience and appreciate you taking the time to share it!
★★★★★ 4/5
TrustpilotHome viewing
Jamie met us outside the property, he was very approachable and friendly to both me and my parents who came along as a 2nd pair of eyes. Answered all my questions and alowed us to have a good look around the property.
Paul · 13 October 2026
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