Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have just exchanged contacts and…
We have just exchanged contacts and Jessica Kemp has been our contact. We’ve had excellent service throughout a long procedure. Jessica has been an inspiration, always cheerful, extremely helpful and positive. She has been a pleasure to work with.
K · 8 January 2025
Agent replied · 22 February 2025
Thank you so much for your kind words and for sharing your experience! Exchanging contracts can often be a long journey, so we’re delighted that Jessica was able to support you every step of the way. Congratulations on exchanging contracts, and we wish you all the best as you move forward with your plans.
★★★★★ 5/5
TrustpilotKarol is the best
My review is specifically for Karol. What a wonderful young man. Karol came today to value our property. Karol was very professional, polite and most importantly relatable. Karol had a fantastic knowledge of housing market and the area, it was clear he knew exactly what he was doing and talking about. Karol is a superb representation of the company. I really hope all of your employees as wonderful as Karol. I highly recommend this young man to anyone who is looking for a professional, fair approach. Most definitely will be using this company, all thanks to Karol.
Ola · 22 August 2024
★★★★★ 5/5
TrustpilotWell done Julia
Julia was super helpful by providing us with weekly updates after the initial sale of our property.
Ali · 21 September 2025
Agent replied · 23 September 2025
Thank you for your feedback. We’re pleased to hear Julia’s regular updates were such a help throughout your sale.
★★★★★ 5/5
TrustpilotThis is has been my second time selling…
This is has been my second time selling through minors and Brady. I am happy to say if I purchase or sell again in the future , I will choose them again! I would like to particularly mention Julia Paulich in aftersales, who just went above and beyond ! It was not an easy sale and she just kept everything on track, ticking, and updated . Amazing communication and genuinely cared for all parties involved! Passionate about her role and just really knowledgeable as well . What a lovely lady. I can’t say enough good things ! I’ve been raving praise about the company ever since !
Amanda · 22 February 2026
★★★★★ 5/5
TrustpilotCassandra creak has been great to work…
Cassandra creak has been great to work with for the sale of my property keeping me informed along the way.
Charlene · 14 September 2026
Agent replied · 23 September 2026
Thank you for your review, Charlene! It’s lovely to hear Cassandra kept you informed and made the sale process a positive experience. We’re glad you felt well supported and would recommend her and the team.
★★★★★ 5/5
TrustpilotPrecise and thorough service!
Elle was very welcoming when we arrived to view the property. Our conversations were always friendly and professional and we left feeling that we knew everything that we needed to know. Given that we were viewing a flat, there are several matters that we needed to be clear about and Elle had all the information ready to give us. We certainly enjoyed the viewing, and meeting the current owner who was also very helpful, and are considering making an offer.
Steven · 15 August 2024
★★★★★ 4/5
TrustpilotJess kept me updated all the way
Jess kept me updated all the way, especially when the Vendor's solicitor was not being communicative. She acted as a liaison between the Vendor and myself, which meant we could discuss and agree on things, in a quicker timeframe than the solicitors would have done. She was helpful and always pleasant. I can endorse Minors and Brady and especially their post-sale agreement team. Also, a shout out to Hannah who did the initial "show round" the property and very kindly sent videos of the walk round as my husband was not well enough to see the whole property. She was also very pleasant.
Lorna · 13 August 2024
★★★★★ 5/5
TrustpilotJasmine has been an amazing…
Jasmine has been an amazing communicator with regards to my sale with Minors and Brady. It was a long chain and I was put at complete ease as I was kept up to date at every stage. I would also like to thank the team at the Caister office, especially Melanie who kindly done all of my viewings. I believe the fantastic photos taken helped the process along, so a big thank you to your photographer. What a great team. Thank you for helping me sell my property with ease. I highly recommend Minors and Brady, at every stage, valuation to sale I was made to feel comfortable and confident as a seller.
Laura · 10 August 2024
★★★★★ 5/5
TrustpilotSold my house twice through Minors and…
Sold my house twice through Minors and Brady Unthank road . Team have been super helpful both on sale front and after sales . Claire has been pro active throughout the process , keeping my buyers engaged and chasing updates through Solictors / estate agents / other parties and although somewhat blunt at times , I can appreciate the directness which is what this process needs . I wouldn’t want anyone else to handle my sale in the future , if you want a no thrills on the ball team to take care of your sale and after sales id have a chat with them .
Ashley · 7 August 2024
★★★★★ 5/5
TrustpilotViewed a property today Jenna was very…
Viewed a property today Jenna was very friendly and helpful. Viewing was on time and Jenna was able to answer all of my questions. I did not feel rushed or hurried through the viewing.Thank you Jenna Delaunay
Julie · 21 January 2025
Agent replied · 22 February 2025
Thank you for your positive feedback, Julie. We’re thrilled to hear that Jenna provided a friendly and informative experience during your property viewing. If you have any further questions or need assistance, please don’t hesitate to get in touch.
★★★★★ 5/5
TrustpilotI had a very good experience from start…
I had a very good experience from start to finish, The agent who valued my property was very respectful and not at all pushy. The after sales team especially Anya were always very kind and helpful and always replied to my many emails very promptly.
Chere · 23 October 2025
★★★★★ 5/5
GoogleJames was particularly helpful and would definitely recommend
Carol · 8 December 2025
Agent replied · 22 December 2025
Thank you, Carol. It is great to hear that James was so helpful. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotJessica Kemp made our purchase stress free :)
Jessica Kemp has been instrumental in making literally everything happen so the sale of property could go through in the timescale that my family so wanted. Assisting with arrangements for multiple surveys, collections of keys, liaising with other professionals, facilitating my enquiries, requests and being proactive in ensuring I understood what happened, what to do and what would happen next. I asked for Jessica’s assistance countless times, each time she was positive, personable and ultimately delivered solutions to the issues I presented. Very professional, but also a great example of how a good person can make an exceptional difference. Thank you a million times over Jessica, your support and level of service I experienced was truly exceptional and took lots of the stress away that is so commonly referred to with the purchase of a house.
Ray · 2 August 2024
★★★★★ 5/5
TrustpilotThank you Sarah
I recently contacted M&B in order to ask a few details about a property and arrange a viewing if possible. I was greeted on the phone by a very friendly voice, Sarah. Sarah was more than happy to tell me everything I needed to know and arranged the required viewing. It was easy with Sarah being very friendly, professional and full of knowledge. So I thank you Sarah. You are a true asset to the company. Paul
Paul · 20 September 2024
★★★★★ 5/5
TrustpilotMinor and Brady
Minor and Brady, especially Cassie assisting in after sales have been invaluable in their support and guidance throughout our purchasing process, Would highly recommend either buying / selling with this estate agency Thank you ☺️
Katrina · 12 February 2025
Agent replied · 22 February 2025
Thank you for your review, Katrina! We're delighted to hear that Cassie and the team provided invaluable support throughout your purchase. Wishing you all the best in your new home, and thank you for your recommendation!
★★★★★ 5/5
TrustpilotWith Minors & Brady Claire Wilson saved the day
With Minors & Brady, we found that after getting off to a slow start, with a number of concerns & issues with sales presentation. Once a suitable purchaser had been found and sale agreed, the after sales team have been excellent in keeping us informed at all stages & helping us to understand what can be a very stressful process. In particular Claire Wilson, has been brilliant & went the extra mile to keep us informed & to chase up all parties. Abi McIntosh was also very helpful in making sure things were steering smoothly in the right direction. We therefore wish to thank the aftersales team for all their help.
Jonathan · 29 July 2024
★★★★★ 5/5
TrustpilotExcellent Service from Chris Throughout
We have just sold our property with Minors and Brady, and Chris Fulcher has been our main point of contact.Chris has been excellent to deal with - courteous and polite but most importantly, he always calls when he says he will, provides timely and honest feedback and gives professional advice when needed. Although all members of the team were polite and helpful, Chris was a league above and we really noticed the difference on his return to the office from holiday. He knew our property well and carefully listened to what we wanted from the sale, and found the right buyer for us.Thank you Chris.
Gary · 29 July 2024
★★★★★ 5/5
TrustpilotJoe has been really helpful and…
Joe has been really helpful and forthcoming when it’s come to arranging viewings and showing us round a property. He’s given us time and space to look around the house our own time, whilst being fully available to answer any questions we have. Very grateful of his proactive phone manner when I’ve called and how quickly he’s gotten answers for me. Also, a big thank you to him for taking the time to accommodate my extra viewing request (especially at 5pm on a Friday afternoon - not an ideal time for most people who want to finish work for the weekend, so it was most appreciated) Many thanks, Siray
Siray · 27 July 2024
★★★★★ 5/5
TrustpilotAmazing - highly recommended
Amazing! Estate agents get a bad rep. And Rosie from M & B has been utterly amazing every step of the way. I didn’t think I’d get involved so much with Rosie but it has been an absolute pleasure navigating all the worries and woes of a house purchase. Rosie was on the ball every day, advising us, chasing up everything with us and being available whenever needed. And, she was a shoulder to have a chat with, as require, during this stressful time. I’d highly recommend Minors & Brady and especially if you get the lovely Rosie.
Mrs · 26 July 2024
★★★★★ 5/5
TrustpilotSale of our property
Firstly, Minors and Brady managed to sell our property in a relatively difficult market where other Agents has failed.Secondly, the after sales service and relationship with Nigella Santos was first class. She kept us fully informed during the period between sale and completion, and pressed all parties to optimise the timescale. We would definitely use M & B again to sell a property and would be very pleased to work with Nigella.
Alistair · 28 November 2024
★★★★★ 5/5
TrustpilotGood Service - Definitely recommend
Cassandra Creak has been very professional throughout, nothing was too much to help with the smoothness of buying the property. Especially when dealing with awkward solicitors, she was a good person to turn to and would thoroughly recommend her to anyone.
Sue · 21 November 2025
★★★★★ 5/5
TrustpilotBest agents in Norfolk
Have used M&B a few times now for purchase and renting a flat and they're the best in the business. Everyone works at a cracking pace to get the job done - they sold my house off market saving us a huge amount of hassle initially, when that fell through (our fault not theirs) they had it listed and sold again within a week. From offer to completion took 8 weeks thanks to the amazing Rosie, a powerhouse who just gets stuff done. Matthew in Norwich is also mega. If only everyone in the chain could work like this team. Will def use again.
Holly · 19 July 2024
★★★★★ 5/5
TrustpilotExcellent experience from Minors&Brady
Excellent experience from Minors&Brady. It was so challenging and difficult for us specially with the mortgage & some other factors . But, the team was very helpful and supportive. Explained each and every steps, cleared all doubts, updated all steps, moreover enquiring about our wellbeing. They were like our family members. a BIG thank you to Charlie & Sarah . (I’m really sorry I forgot the name of the guy who came to show the property.) thanks to all who helped us to get our dream home true🏠 ❤️. BWAbraham’s family
Thanku · 18 July 2024
★★★★★ 5/5
TrustpilotFirst time buyer - communication.
This was my first experience with buying a property, and so I really appreciated the consistent communication I received, especially from Jessica from the After-Sales team. She made sure to explain things that solicitors just whizz past, which meant that I felt included and informed during the process. I feel very comfortable recommending Minors and Brady, and using them again in the future.
Abby · 22 September 2025
Agent replied · 23 September 2025
Thank you for your feedback, Abby. We’re glad Jessica’s clear communication and guidance helped make your first home-buying experience feel inclusive and informed.
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