Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe would like to express our gratitude…
We would like to express our gratitude to everyone at Minors and Brady for their assistance in selling our house. We are especially thankful to Lee Mortier, who supported us from start to finish and played a crucial role in negotiating the offer on our property. Additionally, we would like to extend our thanks to Claire Wilson from the aftersales team for her ongoing support throughout the process. Each week, she provided us with updates and effectively communicated with our buyer and solicitors, which was incredibly helpful. We truly appreciate everything that Minors and Brady did for us.
Mr · 4 November 2024
★★★★★ 5/5
TrustpilotExcellent service to the end
Well what can I say. The experience with Aysegul from Minors and Brady Dereham Office has been like a roller coaster, up and down all the way.She has been our rock, keeping us informed all the time, with a happy disposition but not always good news!But today it has been excellent news and all has gone well.We can't thank Aysegul enough. I will miss our sometimes daily calls or weekly calls with updates.We have laughed and nearly cried at the lack of common sense used at times!Thank you so much, you made the whole experience amazing.Elaine Prewer
VIC · 28 October 2024
★★★★★ 5/5
TrustpilotExcellent service from Aysegul
I had a rental property in Caister and instructed Minors & Brady to sell after a professional valuation and realistic sale price. The house was sold before it reached the market with the first to view buying. This is often when agents lose interest but not with Minors & Brady. Aysegul Capti was the sales progressor and she was excellent. Weekly calls to ensure that I was kept up to date and when the exchange date seemed to be drifting she was in contact with the solicitors on both sides to get the exchange completed as requested. A great service from Aysegul and M&B would do well to hold on to her!
Kevin · 24 October 2024
★★★★★ 5/5
TrustpilotExcellent Service from Claire Wilson of…
Excellent Service from Claire Wilson of Minors & Brady estate agents!I can’t speak highly enough of the service I received from Minors & Brady, especially Claire Wilson, who has been outstanding throughout the entire process. From start to finish, Claire was friendly, communicative, and incredibly efficient, making the whole experience of buying a property as smooth as possible. She was always available to answer any questions, keeping me informed at every step, and her professionalism shone through in everything she did.Dealing with Claire and the rest of the Minors & Brady team has been an absolute pleasure. I would not hesitate to recommend them to anyone looking for a trustworthy and reliable estate agent in Norfolk. First-class service all round!
Warren · 18 October 2024
★★★★★ 5/5
GoogleGreat service provided by Sarah. She was so professional and made me feel like I was in good hands. Very grateful to have dealt with her, and would 100% recommend.
Also Jamie gave me a great viewing of the property I was interested in. Made me feel very comfortable and was very attentive and answered all my questions. Again very grateful to have been dealt with by him.
Dean · 20 September 2025
Agent replied · 22 September 2025
Thank you for your review, Dean! We’re pleased Sarah’s professionalism gave you confidence and that Jamie made your viewing comfortable and informative!
★★★★★ 5/5
GoogleSarah has been extremely helpful and patient with me navigating the process of buying our new home. Thankyou
Kathie · 9 October 2025
Agent replied · 23 October 2025
Thank you for your feedback Kathie! We’re glad to hear Sarah’s support and patience helped make your home-buying experience a positive one.
★★★★★ 5/5
TrustpilotWhat a peach! Great Work Aysegul!
We used Minors and Brady to sell my dad's house. From the start they have been amazing thank you. But the star for us has to be Aysegul, in the Sales Progressor side. She has been amazing and has gone above and beyond to help my dad and myself with every part of the sale from chasing up everyone daily. Aysegul is great asset to Minors and Brady. She's a peach. Thanks everyone again. Very highly recommended from all of us.
James · 27 September 2024
★★★★★ 5/5
TrustpilotMyself and my husband bought our first…
Myself and my husband bought our first home together through Minors & Brady 4 years ago, they were so helpful and kept us updated. Earlier this year, we decided to sell our home through Minors & Brady due to a growing family. We knew we wanted to sell our home through Minors & Brady as we had a really positive experience from them throughout our buying process, our current home was sold quite quickly. Cassandra Creek kept us updated through the process weekly and she was very understanding, it was very helpful to have updated weekly. Many thanks to Cassandra and all at Minors & Brady for all of your help. We are very much looking forward to move into our new home with our new growing family.
Sophie · 25 September 2024
★★★★★ 5/5
TrustpilotThanks to Ben for being so helpful…
Thanks to Ben for being so helpful today for our viewings in Kessingland
Jane · 19 November 2025
Agent replied · 23 November 2025
Thank you, Jane. It is lovely to hear that Ben made the viewings so helpful and that his knowledge and approach supported both you and the vendors.
★★★★★ 5/5
TrustpilotGreat experience had with Minor and…
Great experience had with Minor and Brady's estate agents, would highly recommend. Thank you Jenna for all your help.
Jethro · 22 September 2025
Agent replied · 23 September 2025
Thank you, Jethro. We’re pleased to hear you had such a great experience and that Jenna’s help made a difference.
★★★★★ 5/5
TrustpilotHolly has been amazing
Holly has been amazing. She's always on the other end of the phone and replies to emails fast, which has been great due to having problems with the house I'm renting.
Roxy · 19 March 2026
★★★★★ 5/5
TrustpilotAysegul has been an absolute star…
Aysegul has been an absolute star managing the purchase of our first home. The communication has been great and she’s been really understanding and helpful. She’s kept us up to date every step of the way! Much appreciated :)
Hannah · 30 January 2025
Agent replied · 22 February 2025
Thank you for your wonderful review, Hannah. We're glad to hear that Aysegul made your first home purchase a smooth and enjoyable experience. We appreciate your feedback and wish you all the best in your new home!
★★★★★ 5/5
TrustpilotLauren/ viewing
Lauren, who showed us around was both professional and informative and was very easy to engage with.
5 STARS
T.Large · 2 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Lauren made such a good impression during your viewing and that you found her professional, informative and easy to talk to. We appreciate the 5-star rating!
★★★★★ 5/5
TrustpilotThank you
I would like to say a huge thank you to Aysegul Capti for her support, constant flow of communication and kindness throughout the process of our house sale and purchase process. It has been far from smooth sailing but my dealings with Aysegul have been nothing but a pleasure. She is professional, efficient and just a lovely human being. If we ever choose to sell in the future I will be asking for her personally.
Kerri · 27 November 2024
★★★★★ 5/5
TrustpilotJess did a brilliant job for us!
Jess has done a fantastic job with our house purchase. She has always made sure she is available and communicates in a clear and concise manor. I have felt that Jess has gone above and beyond for us at times, often covering shortcomings from the solicitor and she has always made sure things get done! I would definitely recommend Jess and the Minors & Brady team to a friend. I know they often say when you're buying a house that the estate agent works for the seller and not the buyer, but I have absolutely not found this to be the case and am overall very pleased with the service we have received.
Airon · 11 September 2024
★★★★★ 5/5
TrustpilotJenna was knowledgeable and helpful…
Jenna was knowledgeable and helpful property consultant, understanding of my situation and needs for my future property. She was also happy to find out any additional questions I had about the house and get back to me without any pressure.
Rachel · 8 January 2025
Agent replied · 22 February 2025
Hi Rachel, we’re delighted to hear about your positive experience with Jenna. We’re glad she could assist you with your property search and provide the information you needed without any pressure.If there’s anything further we can do to help with your future property journey, please don’t hesitate to reach out. Wishing you all the best in finding your perfect home.
★★★★★ 5/5
TrustpilotVery polite and helpful staff in the Sales dept.
Very polite and helpful staff in the Sales dept. Cassandra Creak was enormously helpful with a very difficult move. The 5 stars is for the Sales team. Sadly, we didn't have such a good experience with the Letting team. The place we rented from them had numerous problems, some of which were never fixed, including a nasty slug problem in the kitchen and bathroom. They are not flexible with the date you give a month's notice. Because of the date we gave notice, we are having to pay a further month's rent. Renters beware!!!
Christine · 10 September 2024
★★★★★ 5/5
TrustpilotCassandra at Minors and Brady was…
Cassandra at Minors and Brady was fantastic in supporting us through our move from start to finish. 5 stars plus!!
TJ · 21 September 2026
Agent replied · 23 September 2026
Thank you for your review TJ! We’re glad Cassandra was such a great support throughout your move and helped make the whole process feel more manageable.
★★★★★ 5/5
TrustpilotMy genuine recommendation
As house sales go, this was great and very quick given the market. Liam and Matthew who I initially spoke with about using Minors and Brady were self assured and plain speaking, what a refreshing change for estate agents! No hard sell, just facts and the right amount of follow up.I knew what I wanted and had been watching the market avidly so didn't need much guidance, but they were reassuring and facilitated my needs very well. Just the right service.The service after choosing Minors and Brady was also exemplary. Rosie Turkey was efficient, thorough and very warm. Which was very welcome given the reasons for my sale. Everything was clearly explained and made easy. I would happily buy or sell with them again. In fact I'd be very likely to seek them out!Thank you all. After a bereavement full of difficult times and challenging companies to deal with, you provided a welcome and kind service.
Rebecca · 3 September 2024
★★★★★ 5/5
TrustpilotSerious house sellers - Top of their game!
From the outset, i was impressed by Minors and Brady's "Go To Market" strategy, rather than others.. show up and wait for the market to come to us...Kyle was with us through the whole process and made sure all things were in balance in the chain.. He never stressed or faltered.. His resilience to overcome issues and works with others, made the deal go through without any hitches... Also special thanks to Marlo, who got us established back on the market and also Nagilla, who worked tirelessly in the background, holding the deal together post sale...
David · 29 August 2024
★★★★★ 5/5
TrustpilotVery helpful and friendly staff…
Very helpful and friendly staff especially Anya bunn and Georgia from the Oulton broad branch.
Julie · 15 October 2025
Agent replied · 17 October 2025
Thank you Julie for your feedback. We’re pleased to hear Anya and Georgia were so helpful and friendly throughout.
★★★★★ 5/5
TrustpilotGreat aftersales communication
The aftersales communication from Claire was great. We were kept up to date with progress of the transaction throughout, and she was extremely helpful when arranging access to the property keys, after our long relocation from north west England!
Mr · 9 January 2025
Agent replied · 22 February 2025
Thank you for your review Mr Carter! We're happy to hear that Claire provided great aftersales communication and made your relocation process smoother. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotCassandra Creake
Cassandra CreakeThis was the easiest sale of a property I have ever had. There was no ongoing chain but even so Cassandra kept us informed of exactly where we were in the process at all times. We were given advance warning of when the buyers wanted to complete and everything ran very smoothly. Buyers were found for the property very quickly. Some companies are not very good at sales progression but Minors and Brady were excellent.
Julie · 28 October 2024
★★★★★ 5/5
TrustpilotGreat customer service from Lara
Lara is fantastic. We needed to see multiple places in one go and she set up three back-to-back viewings for us. The schedule ran perfectly. She didn't rush us but kept things moving so we could see everything we wanted.
Dmitriy · 19 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
