Tucker Gardner Great Shelford reviews

★★★★★ 1/5

Google

Every step of the process for our end of tenancy required multiple emails to get a response. It took 2 month to get our deposit back, even though there were no landlord disputes at all. We have rented multiple properties via Tucker Gardner over the past 15 years but Country Wide seem to have stripped their ability to offer a good service - customers now get caught up in bureaucratic processes. We're now renting direct, agencies like this cause more problems than they solve.NegativeResponsiveness, Professionalism

Lauren · 25 August 2021

★★★★★ 5/5

Google

A big thank you to Heather Wood who helped me with a difficult issue and achieved a good result for me. Went the extra mile.

Sue · 7 July 2022

★★★★★ 5/5

Google

Deborah Hunt has being so helpful, she is the mos kind and amazing person on this company, we try to rent with other companies and other states agents in the same company, but she was the only one that really make everything to help us. Thanks a lot we definitely need more people like her 💜 …

Camila · 8 October 2023

★★★★★ 5/5

Google

My experience with trucker garden has been excellent.They were there for clarifying all doubts and helped us throughout the renting process.. Mr Liam arranged a date for viewing the property and explained everything to us. I strongly recommend this agency for everyone who is looking for renting a property .

ELIZABATH · 26 February 2024

★★★★★ 5/5

Google

I was delighted to work together with Liam when looking for a house to live in. He has provided great support, with a great attitude and the necessary knowledge of the properties. I would work with Tucker Gardner again due to Liam!

Lucas · 25 July 2024

★★★★★ 4/5

Google

On the whole the service has been not quite up to the standard I was expecting from a company such as Tuckers. If it wasn't for the help we got from Deborah I wouldn't be giving four stars. The trouble we have had with energy suppliers has been a real put off. Tuckers did not make it clear to us at the beginning of the contract that they would be putting their own energy supplier into the equation and as no starting gas reading was supplied by the person that did the inventory it has caused us and our tenants no end of trouble. The only one to offer any support was Deborah and I thank her for it.

Janet · 7 July 2020

★★★★★ 5/5

Google

I've been looking to rent in Cambridge (as a graduate student) for several frustrating months now, and it's a very fast-moving and competitive market. The Tucker Gardner Great Shelford branch have been great over this period - Deborah helped me get viewings promptly, and after viewing a property I'm moving in the next weekend! I would recommend this branch over the branch in Cambridge itself; this branch covers a lot of Cambridge too, and they're a lot better/less frustrating to work with.

Barnaby · 7 July 2020

★★★★★ 5/5

Google

We rented with Tucker Gardner 6 months ago and they have been nothing short of brilliant. The whole process has been smooth and easy and they have come out to us on multiple occasions to help with hot water and heating faults. They go above and beyond to help us out - including coming all the way out to let us in when we had managed to lock ourselves out ( thankyou Deborah !!!) Would highly recommend to anyone looking to rent.

William · 7 July 2020

★★★★★ 5/5

Google

I write about Deborah, because I want to thank her. She is a fantastic letting negotiator: she is kind, professional, effective. She helped me a lot to fix some issue I had at home in no time, understanding my need and doing her best to solve it. All I can say is thank you, I just couldn't have asked for more from a lettings agent.PositiveResponsiveness, Quality, Professionalism

Marco · 25 August 2022

★★★★★ 5/5

Google

Many thanks to Patricia for quickly organising a plumbing repair for our tenants - a very professional and efficient service!

Andrew · 7 July 2022

★★★★★ 5/5

Google

I've been looking to rent in Cambridge (as a graduate student) for several frustrating months now, and it's a very fast-moving and competitive market. The Tucker Gardner Great Shelford branch have been great over this period - Deborah helped me get viewings promptly, and after viewing a property I'm moving in the next weekend! I would recommend this branch over the branch in Cambridge itself; this branch covers a lot of Cambridge too, and they're a lot better/less frustrating to work with.

Barnaby · 13 January 2020

★★★★★ 5/5

Google

Would recommend Sophie, very helpful for our house purchase!

Ted · 30 June 2023

★★★★★ 5/5

Google

We had the fortunate experience of being assisted by Deborah from Tucker Gardner (Great Shelford). From the moment we stepped into the apartment we knew we had found our new home and Deborah did a brilliant job of ensuring that the time taken between putting in an offer and signing the lease was quick and painless. Her expedience was matched by her positive and friendly attitude and we are very grateful to her for all her hard work.

Marc · 7 July 2020

★★★★★ 1/5

Google

I am unable to leave a longer review as I assume Tucker Gardner paid for a majority of these here and enacted tough restrictions. Just take a look, they're all profiles with a single review. I'll save you time, they're terrible, from the bottom of my heart. I've never experienced such angst, loss of funds, time and hair as I have with this company.

Ed · 7 July 2022

★★★★★ 5/5

Google

Our first time renting a house through Tucker Gardner, we were supported through each step of the process. Marley has been there for us all this time and I can not put in words how grateful we are. Thankyou Tucker Gardner team

Gundeep · 7 February 2023

★★★★★ 5/5

Google

Worked with Megan in the Great Shelford office - who was superb. Many thanks

Willsy · 7 July 2022

★★★★★ 5/5

Google

Harry has gone above and beyond, getting everything organised & arranged so we could complete are rental ASAP. Thank you so much. Couldn’t wish for a better service and polite professional demeanour. 5 ⭐️ star.

Sophie · 25 June 2024

★★★★★ 5/5

Google

Fantastic experience with tucker Gardner, Zita done our viewing we found her to be very knowledgeable, friendly and helpful. Communication has been great super easy to get in touch with both zita and lily both extremely helpful and great to communicate with quick responses. Thanks!

Fae · 6 May 2025

★★★★★ 5/5

Google

Had a wonderful experience renting a home with Harry from Tucker Gardner. He responded promptly to my queries and been exceptional in assisting me with the paperwork. Would definitely recommend 👍🏻 …

Sainath · 10 August 2024

★★★★★ 5/5

Google

I had an amazing experience with Tucker Gardner and Liam Onyeachie. The customer service was top-notch, and the way he assisted us were exceeded our expectations. Thank you so much for your valuable time and putting effort for us.

Ajay · 26 February 2024

★★★★★ 5/5

Google

We decided to use Tucker Gardner to let our property. Our property was put on the market on a Friday and Sophie managed to get it let out by the Monday afternoon. We have been very impressed with Sophie and the excellent service we have had from her to get all the paperwork and so on sorted out very quickly. I wouldn't hesitate to use them again in the future!

Samantha · 7 July 2020

★★★★★ 5/5

Google

Lee Jones convinced me that he had the right approach to selling my home, and it was sold within a week or two. He had good ideas and proved their worth.

Ian · 26 May 2024

★★★★★ 5/5

Google

I had a great experience with Tucker Gardner, specifically with Jessica Black. She was incredibly helpful, prompt, and professional. She made the entire process so easy which was amazing considering all the extra hoops we had to jump through being a foreigner here! Thanks again!

Sarah · 30 June 2023

★★★★★ 5/5

Google

I have been using Tucker Gardner for at least 10 years. They understand my position as Landlady especially as I don't live in the area. Therefore I have developed a trusting and very professional relationship with the team . Most recently I have have been working closely with Deborah Hunt, and her professional Courtesy and knowledge has been great. Will always recommend Tucker Gardner. Many thanks.

Áine · 7 July 2020