Trusted Agent profile · Great Barr
★★★★★
541 reviews across 1 platform
905 Walsall Road, Great Barr, B42 1TN
Shipways's office in Great Barr, at 905 Walsall Road, is rated 4.5 out of 5 across 541 reviews on 1 platform, including 541 Google reviews rated 4.5.
Every review we hold for the Great Barr office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from Adnan Very thorough from initial meet! Took care of all the works needed to property and sourced tenants within a couple of weeks as promised! Very happy so far and looking forward to working together on more projects. Dr N
Thank you for your thoughtful 5* review Nimit! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAdnan you lettings guru! Keep up the great work! Really pleased with the tenants you've sourced for me. Marketing and photography one of the best in the business, Really personal and honest feedback on all the offers. Remarkable service and will definitely be back once my next purchase on Calshot Road completes. And as always like you love to say COYG.
Many thanks for your amazing 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleHonestly, Shipways is highly appreciated and highly recommended. Excellent service all the way. Permit me to specially appreciate Adnan Ahmed. Always there to attend to us. We do not have to chase him for anything because he is always there. Thank you so much Shipways, thank you Adnan.
5/5
GoogleLooking for a company for your real estate solution???Please ease your stress as Shipways with the team have got YOU COVERED. Adnan, Clint and the team are very passionate, customer friendly and open to finding solutions to meeting customers' needs. Thank you guys for giving my family a HOME. I appreciate you guys!!!
5/5
GoogleI would like to give a big thank you to adnan. He has been professional, proficient and kept us informed on every step. He has gone above and beyond to help. The whole process has been stress free thanks to adnan.
Thank you for taking the time to leave us this tremendous 5* review Saleem. Kind regards, Lucy, Customer Relations.
5/5
GoogleExtremely quick turn around and great tenant found! Adnan and his team ensured a hassle free and professional service was provided, I would definitely recommend.
Hello, thank you so much for taking the time to provide our team with a 5-star review and recommendation. We are so happy to hear Adnan and his team have provided a professional and hassle-free service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleThank you to Ashley Davis and Carla Bazeley for their help and support over the last 8 months. Friendly, professional and supportive service which made me feel like I wasn't completely forgotten about during the long process of remortgaging. I have used Shipways since 2014 and will continue to do so as their customer service is 5*
5/5
GoogleAs soon as I showed interest in a property, the ball started rolling. Communication with Adnan was very clear and I was never left the dark, with quick responses during the day. He listened and took care of what I asked for and gave me the contact details I needed, I highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent service from the whole team.But in particular Ashley have done a really good job.Francesca was amazing every time at viewings. Indeed, this is a very professional team.Thank you for all your hard work.
Hello, thank you so much for taking the time to provide our Shipways team with a 5-star review. We are so happy to hear Ashley, Francesca and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleAdnan was a massive help in securing a flat for us. He kept in direct contact with me and the landlord so we were able to resolve any issues immediately. His professionalism and attitude is on point and I know this review doesn't do justice to the services he provides. Thank you Adnan.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAshley Davis was recommended by a friend to help us with our mortgage. He was fantastic from start to finish and I couldn't recommend him more highly.PositiveResponsiveness, Quality, Professionalism
Hi there, thank you so much for the 5* review of the Birmingham branch! It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
1/5
GoogleVery POOR customer service viewed property on 2 occasions was advised to call in to put in an offer for property however called on multiple occasions throughout the week and no answer left voicemail even sent emails and no response! Very unprofessional and not cooperative at all do not waste your time with these guys! If they get a better offer on a property they will not give you a chance! AVOID AVOID!NegativeResponsiveness, Quality, Professionalism, Value
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
5/5
GoogleAdnan Ahmed was so helpful. He is the go-to-guy. He went above and beyond throughout the entire process. He was always ready to calmly clarify any grey areas and answer all my plenty questions 😀. He handled everything with so much expertise and professionalism. I will recommend him any day! Thank you Adnan! …
5/5
GoogleRented via adnan and abdul
Thank you for choosing us for your rental needs! Adnan and Abdul take pride in providing exceptional service to each and every customer. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI'm very pleased with the professionalism and effort displayed by the team, especially Adnan Ahmed. The move was very fast, seamless and stress free. Shipways Estate Agents Great Barr, are good at what they do. I'll recommend them to anyone looking for a responsive and professional Estate Agent in the Great Barr Region.
5/5
GoogleAdnan & Abdul we can’t thank you enough, as you’ve made this process so easy being first time movers with our little family and we honestly can’t wait for our future ahead. Everything been super easy and always there if we needed them. So thank you!
5/5
GoogleI have recently been in touch regarding purchasing my first property the team here have been really helpful and supportive in this process from the moment of viewing with a very knowledgeable and welcoming agent great first impression and also the great team in the sales team
Thank you for your brilliant 5* review and thank you for your kind words Chris Cooper. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently used this Branch for the Tenant Find Service. Adnan and Ali provided a fantastic experience. Our requirements were fully understood and they found the perfect tenants for our properties. Furthermore, the rents achieved were higher than what other agents envisaged. Thanks again and we will return for future services.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleWould score 0 is could, avoid at all costs, slate other agents so you end up believing them when these are the worst of all kind. Lies all the way through sale, complete dishonesty, don't really care about you what so ever and the biggest one of all is Ben, avoid him at all costs, very slippery anyone but Shipways, trust me Oh, were still waiting for money they should have returned to us as the promise for the photos 4 months on .... absolute disgrace and embarrassment to the trade, like the old school dodgy car sales reps
Hello, we are very sorry to hear that you believe the service of our Shipways team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@shipways.co.uk and we can look into this further for you.
5/5
GoogleThe lettings team at Shipways - particularly Tom and Elton - have provided me with an exceptional service during the letting of my property. They have diligently found me a new tenant, kept me informed throughout and quickly processed the paperwork. The result is a new tenant taking the keys to the property as soon as the old tenant handed them in - perfect!!
5/5
GoogleMy experience with shipways has been fantastic, especially working with Adnan, excellent customer service very polite and professional in finding me a tenant. Promised a 72 hour turnaround and did exactly that. Thank you
Hello Sabah, Thank you for your fantastic 5* review! We're thrilled to hear about your positive experience with Adnan and our team. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
5/5
GoogleI’m very pleased with the services I received. Dealt with Adnan and he was really helpful to understand my needs and then find the correct rental property for me. Overall a very great and pleasant experience. Will definitely recommend.
4/5
GoogleI had a great experience securing an apartment with Shipways while I am still in Nigeria. Adnan was very supportive, flexible and professional. Adnan’s response to emails was timely and prompt. I would recommend Shipways over and over again.
1/5
GoogleAbsolutely the worst customer service ever. Apart from Manni and Chris, everyone else at the Shipways office in Great Barr is just rubbish! Not one of them knows what they are doing. They don't keep buyers updated on the purchase process and when we do contact them, they are very rude and unhelpful. Will never recommend them and will never deal with them ever again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
