Shipways Great Barr reviews

★★★★★ 5/5

Google

Excellent Service, Highly Recommended I recently let out my property through Shipways Great Barr and had a great …

Mohammed · 16 January 2026

★★★★★ 5/5

Google

Amazing expertise Very quick responses based on vlient preferenceand circumstances Higly appreciate help of Abdul razzaq

Dr · 16 February 2026

★★★★★ 4/5

Google

I recently used Shipways for the first time. My initial contact was Jordan, who was professional in his customer service and this reassured me that I had selected the right agency. I was subsequently supported by Adnan, who was also professional in his approach, very knowledgeable about the lettings market and provided an excellent level of customer service. Adnan listened to my requirements, he kept me regularly updated, was very efficient and he did not fail to deliver. I would not hesitate in recommending Shipways Great Barr in the future.

Charmaine · 26 August 2023

★★★★★ 5/5

Google

Clint was excellent to work with his service is 10/10. He liaised with me very closely throughout my old tenant moving out and the next one moving in. He made sure I didn’t miss a rent payment and had the new tenant moved in within a week. The best service I’ve ever received from an Estate Agent and would never use anyone else. Cheers Clint 👍🏽

Ajay · 22 June 2023

★★★★★ 5/5

Google

We got our recent property through Shipways Great Barr. The process has been very smooth. Specially our letting agent Adnan Ahmed, who went above and beyond to find us a suitable property in a rental market where renting has been an absolute nightmare for renters. Not only he went out of his way to find a property for us, he also negotiated with the landlord to get us the best rent. A rare gem for Shipways Great Barr.

Mashrur · 25 September 2023

★★★★★ 1/5

Google

Very Bad letting service. Trying contact by call and by email no response. The letting agent is always busy. Saw a letting advertisement on their website. It says they need tenet ASAP. They took all the documents and put me on hold. Not telling me anything. Not responding to my email. I went to the office agent was not there. Calling him not answering my calls. It’s been 10 days since I have trying to get an answer. Just call me or email me or pick up my call and please say yes or no that’s all I want to hear.

Biki · 27 July 2023

★★★★★ 5/5

Google

Thank you Yasser Sheikh who I found to be extremely helpful, informative and knowledgeable. Would recommend him highly.

Geraldine · 22 May 2024

★★★★★ 5/5

Google

I had a fantastic experience with Great Barr Shipways, Michael in particular has been very helpful and went the extra mile to help me find somewhere to live within 2 weeks! Michael has shown me 2 different houses and he’s been great throughout the whole process. Michael’s manager Tom has guided me through the application forms and has explained all my queries (there’s been a lot of questions) which I’m thankful for all the patience and consideration for such a stressful event; both Michael and Tom. I’m satisfied with the overall customer service I’ve received. I’d confidently recommend Great Barr Shipways 100%.

Sandra · 22 June 2021

★★★★★ 5/5

Google

Elton Papri from the Lettings Team did an amazing job getting our property marketed, viewed and let with all checks completed in less than two weeks. He was on hand to answer all questions with reassurance. Overall great service, thanks Elton! Also want to thank Ashley Davis for his mortgaging services. This is the third time we've used Ashley for help with our mortgage and every time he has delivered an excellent service and provided options which have exceeded expectations. Professional, friendly and efficient...cannot fault!PositiveResponsiveness, Professionalism, Value

Rowena · 22 June 2021

★★★★★ 5/5

Google

Adnan & Ali were friendly and helpful. They also ensured that all of our questions and concerns were resolved.

Itstwills · 23 March 2024

★★★★★ 5/5

Google

Nothing less than perfect service from shipways estate agents in great barr, adnan promised us a 72 hour turnaround on a rental service and we got it in approx 36. Adnan helped us from understanding the rental process and clearly defined how shipways helps us through the journey aswell. Never received service like the one we did for our rental property and would recommend shipways to everyone. 5 out of 5.

Harris · 24 December 2023

★★★★★ 5/5

Google

Adnan was very efficient in finding a tenant for me in a quick turn around providing great communication throughout. Great service from Adnan.

S · 24 November 2023

★★★★★ 5/5

Google

The Shipways team have been extremely helpful, as first time renters we needed some help and guidance Adnan did a fantastic job with helping us. With lots of contact and making our move as quick and easy as possible! They have provided fantastic service and we are so grateful for you making this a smooth and exciting process for us. Thank you

Ellie · 22 May 2024

★★★★★ 5/5

Google

Adnan was very helpful throughout our process of renting a property. The communication and response to our queries was extremely quick and professional. Thank you!

Andy · 25 September 2023

★★★★★ 5/5

Google

Adnan is fantastic helped me rent my property in less than 6 hrs from coming to market. Amazing.

Gbenga · 22 February 2024

★★★★★ 1/5

Google

I used shipways as it was local to me. I cant explain just how useless the Great Barr branch is. Everyone seems really friendly and it draws you in but then when it gets down to the actual work they are no where to be seen. It was sold to me that they would handle all the viewings, they would do an open house, it will be sold within a week 'I guarantee it'. They organised the open house no problems, they then didn't tell me what actually happened at it...radio silence. I had to chase them for 3 maybe even 4 days just to understand what happened. It was plain to see that it didn't go as well as planned and they were too scared to tell me after their big sales pitch. There were other viewings booked in or so I was told, 'they want to do 10am, we cant do that as we only do afternoons, can you show them around?' So now not only did they fail to hold a successful open house I'm now doing my own viewings at the risk of losing buyers if left to them. I had to stay home, waited for the viewer and no one showed. I called Shipways and they said 'oh that wasn't confirmed'...no remorse, they cost me a days pay all because of their incompetence. I could go on and on and on, when I found a buyer he struggled to get a mortgage, I offered my brokers services and I was told 'that is not possible as that would be a conflict of interest'...this is not true they just wanted the buyer to use their in house broker. So they are willing to lie to gain extra commission which shows their character. To try cut an already long story down I'll skip to the end, I was due to exchange on a friday, when my solicitor tried to get in touch with them and their solicitors to exchange they went AWOL. I emailed and called and no one replied, It took me going in to the office to get any sort of response, I was greeted by a woman that told me I was wrong and it was the next friday I was due to exchange....I had pages and pages of documentation, stating otherwise but again they point blank lied to try excuse their incompetence. The branch manager went off on leave during my daye of completion and didn't even tell me, put an out of office on or pass the case on to someone else. They almost lost me my purchase. Learn from my mistake and steer clear

Richard · 22 June 2020

★★★★★ 5/5

Google

I really appreciate how responsive and helpful Elton Papri has been throughout the whole process. Excellent service since the viewing and everything has been a quick and easy process which just made everything easier for me. This is my first time renting alone since I left university and I was a bit nervous about the whole thing but it was great to know that if I had any questions I could just call and email him and he would get back to me in a timely manner. I wish him all the best in his career. Again, a huge thank you Elton.PositiveResponsiveness, Quality, Professionalism, Value

Liyah · 22 June 2020

★★★★★ 5/5

Google

Such a great experience with them, really helped me with starting out in my new home and made the process easy and stress free

Clare · 23 September 2025

★★★★★ 5/5

Google

Ben Marsden has managed the sale of a couple of properties for me over the pandemic. He went above and beyond in what weren't the most straightforward of transactions. Ben made sure that I was kept up to speed with the process and next steps. Ben has a really good communication style and will always respond to emails and calls. I'd absolutely recommend Shipways, Great Barr.PositiveResponsiveness, Quality, Professionalism, Value

Gill · 22 June 2022

★★★★★ 1/5

Google

What a ridiculous people especially the woman name kate or cat 🐈 just tried to book an appointment to view the house and she started tricking me to sell my house first or I can't view the properties i like to visit with shipways great barr??very tricky people please be carefull giving your personal details to them.... …

Mr · 22 August 2025

★★★★★ 5/5

Google

Adnan is absolutely phenomenal, instant replies and goes above and beyond for you. Never dealt with a better estate agent. Thankyou ❤️

Char · 25 September 2023

★★★★★ 5/5

Google

All thanks to Abdul Razaq, for helping us rent our beautiful home. Your commitment and swift responses should be studied Abdul, Thanks for your utmost support. We are super happy and grateful.

Titilopemi · 18 November 2024

★★★★★ 5/5

Google

Would like to say A Big Thank you to especially Adnan Ahmed and the Shipways team at Great Barr You have done an exceptional job. Adnan Was very friendly, professional, Informative and very helpful. Remarkably In the space of 24 hours has managed to LET my property, for full asking price. Was a pleasure to work with him and made my first letting experience very trouble free. Excellent job, Well Done and Thank you.

Helen · 22 June 2021

★★★★★ 5/5

Google

Adnan is a dream agent He found me a house and was patience Amazing service

Kayode · 22 February 2024