Shipways Great Barr reviews

★★★★★ 5/5

Google

Smooth and stress free letting process Abdul Razaq helped with the process via Shipways he kept us informed and updated throughout. very impressed and pleased with the service.

Mushaddique · 11 December 2025

★★★★★ 5/5

Google

Sunny is a very friendly and hands on consultant. He gets what needs to be done, done! He will make everything clear and help you as much as possible. Highly recommend him!

Loverrrrrx · 24 December 2023

★★★★★ 5/5

Google

Dear Adnan, I wanted to express my gratitude for the exceptional assistance you provided in helping us secure our new rental home. Your professionalism, attention to detail, and prompt communication made the entire process smooth and stress-free. We appreciate your dedication and expertise in navigating the complexities of the rental market. Thanks to your guidance, we found the perfect home for our needs. We highly recommend your services to anyone in search of a reliable and knowledgeable real estate professional.

Natalia · 24 December 2023

★★★★★ 5/5

Google

Its absolutely difficult for a person to find nice house or an apartment for rent if he is doing this for first time. I really applause Adnan and his team who found me nice apartment but also help m through this journey. There are number of questions comes in your mind before signing the contract regading the property, i am so glad Adnan really helped me through this and thoroughly explained everything. If any one is looking for the property i would highly recommend contact Adnan, he is professional, responsive, knowledgeable and kind.PositiveResponsiveness, Quality, Professionalism, Value

Faizan · 24 August 2022

★★★★★ 5/5

Google

Nicole and her team have been absolutely fantastic from start to finish. Very attentive and accommodating to my needs. Very swift responses over the phone or email. Thank you!

Alisha · 22 February 2024

★★★★★ 5/5

Google

Adnan and Ali were both professional and helpful throughout the entire process. I was very impressed with their level of service and would highly recommend them to anyone looking for a new home.

Adebola · 24 November 2023

★★★★★ 5/5

Google

Dear Adnan, I wanted to express my gratitude for the exceptional assistance you provided in helping us secure our new rental home. Your professionalism, attention to detail, and prompt communication made the entire process smooth and stress-free. We appreciate your dedication and expertise in navigating the complexities of the rental market. Thanks to your guidance, we found the perfect home for our needs. We highly recommend your services to anyone in search of a reliable and knowledgeable real estate professional.

Natalia · 10 December 2023

★★★★★ 1/5

Google

Absolutely disgraceful service from the SALES TEAM! My mother and my self have recently put in an offer on a property, I had originally recieved a call from there mortgage advisor to say I need to come in to discuss my mortgage options, I had mentioned we already I have a BUY TO LET mortgage agreed with the company MORTGAGE WORKS and that I am able to provide this via email and any other documentation that may be required in order for them to know that I am serious and I have the funds to purchase the property. They first said no its okay will let you know if any documents is required... then I get a call maybe 4-5 days later to say can you come in to see a mortgage advisor, I had said I already have my mortgage agreed in principle, anything else required I'm more than haply to send it in but I DO NOT REQUIRE A MORTGAGE FROM YOU! I get a call from the mortgage advisor later to say we need to do an affordability check as it is a company who is selling the property, so far the information I have given all sounds good but I need to come in to provide documents, I said okay fair enough so arranged a time and day unfortunately had a hospital appointment so I rearranged it for a different day, now very unfortunately the night before my appointment day my family home got burgled and my wife and kids and my mother were all very traumatised, I was having to deal with the police and also try and get my family home secure again as there was a lot of damage, I get a call from NICOLA frome SALES. She mentioned the mortgage advisor had called me on 2 occasions I said yes I'm sorry unfortunately my property got broken in to and my family are currently in a very upsetting stage as well as my self. SHE MENTIONS YOU CANCELLED YOUR LAST APPOINTMENT DUE TO A HOSPIATL APPOINTMENT AND ANOTHER NOW BECAUSE OF BURGLARY, I'M THINKING IS THIS PERSON FOR REAL, FORGET OH IM SORRY TO HEAR THIS HOWEVER THERES AN ALTERNATIVE IF YOU CANT COME IN, SHE HAS GOT SOME REAL NERVES TALKING IN SUCH A DISRESPECTFUL WAY! I MENTIONED TO HER LOOK I DID STATE EVEN A WEEK AGO TAKE THE DOCUMENTS VIA EMAIL IF YOUR TEAM REALLY NEED IT, AND DONT QUESTION ME ABOUT WHY MY 2 APPOINTMENTS HAVE BEEN MISSED. IF YOU REQUIRE A CRIME REFERENCE NUMBER OR MY HOSPITAL APPOINTMENT EVIDENCE YOUR MORE THAN HAPPY TO CHECK IM NOT WASTING ANYONES TIME. AND SHE HUNG UP! WHAT A DISGRACE TO SHIPWAYS FOR HAVING SUCH AN ARROGANT UNPROFESSIONAL ENPLOYEE. TO NOTIFY YOU THIS IS THE PROPERTY ON HIGHLAND ROAD GREAT BARR THAT ITS IN REGARDS TO. I was thinking if my offer is accepted I will use shipways to manage my buy to let on this property and the other 2 I have. However I wouldn't even purchase from them even if I really loved a property due to this recent experience! Mortgage advisor I think his name was Kasim did not be rude in anyway just so that shipways are aware.

Ridwan · 24 November 2023

★★★★★ 1/5

Google

ABSOLUTELY AVOID THESE CROOKS!!! i viewed a property through Shipways a few weeks ago. Qasim (their sales rep) tried to pressure me to take a mortgage through them (so that they get abit more from commision). Ive come to learn that they sold the house for £10K less than what I offered to someone who took a mortgage through their brokers. They made an extra £1K commision through the mortgage which would have been more than what they would have made by selling the house for £10K more with myself. GET RID OF STAFF MEMBERS SUCH AS QASIM WHO HAVE UNETHICAL PRACTICES!!! AVOID AT ALL COSTS!!!

Waqar · 24 November 2023

★★★★★ 5/5

Google

We recently worked with Mr Yasser Sheikh for our mortgage loan. My husband and I are very thankful for Yasser’s professional, responsive and honest assistance with our whole mortgage process from beginning to end. From the start he has shown exemplary professionalism in handling our loan. He was straight forward and very helpful in explaining the process from start to finish. We hit a few snags in the process but in the end we are on our way to getting our dream home. We could not have done this without him. He made himself available to us at any time and even stayed in touch with us during his holiday! We were getting updates from him as soon as there was a new development and he explained everything into detail for us - outstanding customer focus!! We are very grateful for all of his efforts and devotion to my family's purchase of this home. We highly recommend Mr Yasser Sheikh to all our friends and family and have even made another friend for life!

Palvika · 24 November 2023

★★★★★ 1/5

Google

Shipways simply wastes a hell of time of ours. After reviewing all the documents, lettings manager invited us for viewing. I have to travel 4hrs to view his advertised property. Despite of me ready to move immediately, he rejected my offer. He simply collects all the confidential documents like payslips, passport, bank statements etc etc. and keeps it in his download folder. He will invite you, waste your time and reject the offer for no reason. if anyone is looking for lettings, please dont approach SHIPWAYS. it is useless agency. SHIPWAYS simpley takes all your confidential data and your time for visiting the property for no use. Please dont trust this useless agency. Really Really awful and disgusting. Please dont waste your time. Shipways works only for landlords. They dont work in favour of tenants or respect their time. Money minded people.

Vivek · 24 November 2023

★★★★★ 5/5

Google

We had the pleasure of working with Adnan who came highly recommended to us by friend. We were a bit skeptical at first as we hadn’t explored other options. After speaking with Adnan, he gave us a 72 hour guarantee that our house would be let to rent. Again feeling like it was just all sales talk we were even more worried. Adnan reassured us and told us to “trust the process”. We have him a shot. To our amazement , our house was rented out with 48 hours!! He gave us his personal mobile and any questions we had along the way he continuously reassured us by going above and beyond - even during our of office hours! If you are thinking of renting your house - I would seriously contact Adnan as your first point of call. We can’t thank him enough🙏🏾

Palvika · 24 November 2023

★★★★★ 5/5

Google

From the very beginning I have been so impressed with the quick and efficient service I received from Adnan and Emily at Shipways great barr brach. Adnan was incredibly attentive and efficient. He made me feel very comfortable throughout the whole process - he is a real credit to the company. He managed to find me a tennant within 1 week of advertising. Every aspect of being a landlord was really well explained and the team were very responsive and reliable with their communications. I'd recommend this team in a heartbeat as I believe they really did their best to help me to secure a good tennant for my property.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 22 June 2022

★★★★★ 5/5

Google

I was looking to rent and had been searching unsuccessfully for weeks. I came across this agency and from the first instance Adnan was very supportive and shown so much care towards to my requests. In such a short matter of time he negotiated and organised things with a professional attitude that actually made me feel supported and the first time listened to in these stressful times. I can not be grateful enough to him for handling my case with compassion and such driven and understanding attitude. Thanks again!

Suzie · 22 June 2022

★★★★★ 5/5

Google

I've been very impressed with Shipways. They were tasked with letting out my property and have been been excellent throughout the whole process. Adnan has been amazing from start to finish in the process and had the property let out very quickly. Everything was explained clearly and I was kept updated throughout the entire process. Adnan was always available when I needed an update. I highly recommend Shipways if you wish to rent your property quickly, efficiently and most importantly professionally.

Mayur · 22 June 2022

★★★★★ 5/5

Google

Massive thank you to Ali for all his help pushing for us to get this property , been very helpful this whole process so thank you

Luke · 23 March 2024

★★★★★ 5/5

Google

definitely recommend the estate agents on a general however we had Abdul help us and he made sure everything was done smoothly, he provided with everything we wanted and helped us find a home perfect for me and my partner. thank you again to Abdul for all the support and everything he had done to help us on our journey.

Khushi · 18 November 2024

★★★★★ 5/5

Google

Adnan at shipways has been fantastic, provided a professional service from start to finish. Found us a tenant within 72 hours. I was extremely nervous initially as I didn’t know what to expect from this service. Adnan has been helpful and amazing throughout the whole process and answered all my questions. Thank you for everything you have done for us. I would highly recommend to my family and friends.

Nosheen · 22 June 2023

★★★★★ 1/5

Google

Absolutely disgusted with the customer service from the 'sales' team!! Myself and my partner are landlord, we would have used Shipways to manage them on our behalf but they are not competent with potential tenants. Our sister called the Great Barr branch regarding a property to let today (05/10/2023), the advisor told her that the property had sold even though it was a property to 'LET'. I called back on my sisters behalf to verify the property was still available to, but again was greeted by a member of the 'SALES' team who was very ignorant, he told me that the lettings team finish at 18:00, but it was 16:47 when I asked the question due to no-one from the lettings team being in office!! This level of customer service is not acceptable, they will lose potential landlords and tenants with that behavior.

Champion · 25 October 2023

★★★★★ 5/5

Google

Lovely experience finding a rental with this agency. Special thanks to Adnan who worked with us and took care of every detail.

Shaima · 22 May 2024

★★★★★ 5/5

Google

Returning landlord. Highly recommend Adnan for letting services, extremely dependable and gets the job done. He has a wealth of knowledge and experience in the letting industry. His effeciency and speed is highly commendable and very very impressive. Turnaround time under a week! He provided thorough and honest advice and communicates promptly. Thank you Adnan and team!

P · 23 March 2024

★★★★★ 5/5

Google

Adnan from Shipways has been incredibly helpful in assisting my fiancé and I with our move. Adnan quickly secured the property for us and went above and beyond to provide the necessary documents for a smooth and fast move. He is truly the best at what he does, and we would gladly choose to work with him again when the time comes.

Solahna · 3 October 2024

★★★★★ 5/5

Google

It was the best experience ever. Adnan is very professional, and very efficient, he led us through every steps and gave us instruction really clearly. The whole renting process completed very smoothly. Would definitely recommend!

Shukki · 27 July 2023

★★★★★ 1/5

Google

Do not use them to buy a house unless you won the lottery they will tell you is this your best and final offer to try bump up sales and lie to so they can achieve more commission also don’t use their mortgage advisor Kassem his not a straight up person he actually told me he likes to only on most case help first time buyers because he struggled to buy his first property he mentioned that himself to me which I think is very unfair professional I think he and other staff maybe be apart of it but they will only put through offers to the seller of the house who they want or like maybe even take a drink under the table be careful i fee sorry for the seller and buyers this related to a property on caddick Rd kept saying the seller rejected the offer 3 times 183 - 185 - 190 and the house is priced at 180k I am putting this in detail so people are understand what I mean also to google this is a genuine review so please don’t remove it

Ali · 25 September 2023