Every review we hold for the Great Barr office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was surprised with the quality of service I received, from start to finish I cannot fault Shipways. The service was completely professional and they were always there to support me along the way.
A special mention to Kofi as he was a huge help for me, always on the other end of the phone to assist in dealing with difficult solicitors. Kofi couldn’t do enough to help me and made tho whole process in selling my house less stressful than it could of been.
I would recommend Shipways and I would absolutely use them again.
Dan · 22 June 2023
★★★★★ 5/5
GoogleRenting my house out with Shipways was the best decision I’ve ever made, they agreed to let my property within 72 hours, finding me an outstanding tenant. They made the process so easy and smooth
Clint and Adnan were amazing at keeping me updated and dealt with any issues I had in a timely manner, these guys have a real passion for letting properties and you can tell with their outstanding service
I would recommend these guys and this company to any of my friends
Swarn · 22 June 2023
★★★★★ 5/5
GoogleI am a first-time tenant in the UK. The Shipways team was fantastic in guiding me through the process of renting a house. Adnan Ahmed was awesome! Very responsive, timely, and professional while adding his Adnan touch to the whole process.
I dealt with a couple of agency firms especially the big names before I met the Shipways team and can say for free that they are truly the best agency, customer service was sterling and I will be recommending them to my circle of influence.
Thank you Shipways Estate Agency; Adnan you really are the best!
Funmilayo · 22 June 2023
★★★★★ 5/5
GoogleI dealt with Adnan when moving to my new apartment. From the beginning he was efficient and professional, he explained everything I needed to know in the moving process. Additionally, he has been helpful and provided advice after the move with any further queries I have had. A final touch that was really lovely was the welcome box when we collected the keys to our new property. You are definitely in good hands and I would definitely use this branch again.
Kathryn · 22 June 2023
★★★★★ 5/5
GoogleWe were ecstatic to have found someone like Adnan in our lettings journey. From the first telephone call, all the way up until we received the keys for the property; Adnan kept us informed of each and every stage of the process and genuinely helped us obtain this property. We would 100% recommend Adnan to anyone!
Due to unforeseen circumstances; the initial property that we had put an application in; which was with another agency; the letting agents were extremely unhelpful and rude, however we got through the process and the Landlord informed us to provide our notice to our current agents as the property was basically all good to go; however at the end moment the Landlord removed their property from the market and we could not withdraw our notice with our current agency; so we would have been homeless should we have not been able to secure another property.
We then made a call to Shipways Great Barr and Adnan was a god send for us! He fundamentally prevented us from becoming homeless. This man needs a promotion! Adnan is the first agent we have come across (and we have been to many!) who actually cares about both the Landlord AND the Tenant! He is an asset to Shipways. We sincerely thank you once again Adnan! You helped provide our little girl a home; and for that we will forever be grateful!
Aishaa · 22 June 2023
★★★★★ 5/5
GoogleIf you are looking for a relaxed, kind and informative letting experience I would 100% recommend Adnan. Adnan has helped us on two occasions, one that unfortunately fell through due to my personal circumstances, inwhich Adnan was kind and professional, when I next came to needing a property, Adnan soon got on the hunt on my behalf and found us the most beautiful home, he had recalled all of our prior wants and needs from a property from the months prior and it felt like a very personal experience. Both he and Clint helped us through the letting process and if you are an anxious person like me, know that they will ensure it is a smooth as possible. I am very excited to be letting with Adnan and Clint as I know I will have a wonderful few years in our new home. Thankyou so much!
M · 22 June 2023
★★★★★ 5/5
GoogleUPDATE -
Just sold a property via the Great Barr branch and couldn't be happier, Ben was professional and informative and the sale went through quickly and efficiently.
Also, excellent service by Adnan who helped during the sale and ensured my other property was rented out quickly and kept me informed during the whole process. Very impressive, would strongly recommend for both sales and rentals.
Jaay · 22 May 2024
★★★★★ 5/5
GoogleI am incredibly grateful for the outstanding assistance Adnan provided in sorting out my flat and finding a tenant. His professionalism and attention to detail were evident throughout the entire process. Adnan handled everything efficiently, from organising and managing the necessary repairs to ensuring the flat was in perfect condition for viewings. His proactive approach and excellent communication kept me informed every step of the way. Within a remarkably short period, he successfully found a reliable tenant. Adnan's dedication and expertise made what could have been a stressful experience completely seamless. I highly recommend his services to anyone in need of property management and tenant placement. Thank you, Adnan, for your exceptional work!
Maciah · 24 May 2024
Agent replied · 21 June 2024
Dear Maciah Smith, thank you for taking the time to share your positive experience with Adnan at Shipways Estate Agents Great Barr. We are thrilled to hear that Adnan's professionalism, attention to detail, and proactive approach made the process of finding a tenant for your flat seamless and stress-free. We truly appreciate your recommendation and kind words. If you ever need assistance in the future, please do not hesitate to reach out. Thank you for choosing Shipways Estate Agents Great Barr.
★★★★★ 5/5
GoogleWhat can I say Adnan at Shipways he’s knowledge professionalism contacts and speed in getting the job done is rare to find in a person within the letting markets but Adnan , has helped me immensely, what was a bad experience my property was left in complete mess by previous tenants , Adnan helped me turn around a full renovation sourcing contractors/ workmanship who could be trusted in a short space of time and guided me to achieve a what is now a great home for the new tenants.
Keep doing what you’re doing Adnan! and thank you again! Amanjit
,
Bubz · 22 May 2024
Agent replied · 21 June 2024
Dear Amanjit, thank you for sharing your positive experience with Adnan at Shipways Great Barr. We are thrilled to hear that Adnan's knowledge, professionalism, and efficiency helped turn around your property renovation and create a great home for new tenants. We appreciate your kind words and will be sure to pass on your feedback to Adnan. Thank you for choosing Shipways Estate Agents. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe contacted Shipways after our property was on the market for over two months with another agent. Immediately, Adnan put forward a strategy, he communicated with us all the way through finding us a tenant. He advised that he would let the property out within 48 hours of him receiving it and so be it, it was let. We could not believe it. The process was seamless, very professional and efficient. We would recommend Shipways Estate Agents Great Barr.
PandS · 22 May 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us your excellent recommendation and 5* review PandS UK Property Services Ltd. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRecently had an offer accepted after a house was put back on the market. Only for the initial buyers mortgage to go through and we were ousted. Unsure why the house was even put back on the market when they could have just waited for the first offer to complete. It’s extremely unprofessional. Not to mention their mortgage broker who is extremely rude and tries to force ppl to use his services. Everyone is allowed to explore options without being made to feel guilty.
Zara · 22 April 2024
Agent replied · 21 June 2024
Hi Zara, I am sorry to read that the seller decided to proceed with their original buyer when that buyer was able in the end to obtain a mortgage. I do understand the frustration this would have caused, however, it is ultimately the seller who decided to proceed with this buyer after initially instructing the local team to re-advertise the property for sale. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleWant to give a big thanks to the shipways great barr branch, had a mortgage appointment with yasser couple of days ago and got nothing but good things to say. Very professional and friendly and took his time to explain and help me through a very hectic time with the process being new to me, gave me the assurance and information I needed. Also met the manager Ben today after going in to sort some documentation, again welcoming presence and very friendly and professional, the kind of person you want to help and guide you through a stressful time. Very impressed and again thank you shipways.
A · 22 April 2024
Agent replied · 21 June 2024
Thank you A k for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWorking with Ali and the team has been brilliant. Throughout my time with Shipways, Ali has been very fast, clear, responsive and supportive when it came to securing tenancy. Would highly recommend this estate agency.
Chinedu · 22 February 2024
Agent replied · 21 June 2024
Many thanks Chinedu Udeh for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from start to completion. I rented my house with Shipways and I can not say enough how easy it has been. Adnan and his assistant, Clint, had been incredible throughout the process outstanding in their customer service. Efficient helpful and always in regular contact. Adnan is very professional , helpful and always went above and beyond for me !
Can never thank him enough and I would recommend him 100% to anyone
Thank you Adnan
S · 22 June 2023
★★★★★ 5/5
GoogleAwesome and brilliant professionalism. That is Adnan.Just a virtual tour and it was just as the videos said . Patiently guided and took my family through the whole letting process.."Trustworthy" that's how I would describe them. THANK YOU SHIPWAYS GREATBARR LETTINGS.
Ijeoma · 25 September 2023
Agent replied · 21 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAdnan was such a huge help with getting our rental. He patiently held our hand through the process, gave great counsel on the best steps to take and led us through a seamless process . Thank you Adnan.
Rachael · 27 November 2023
Agent replied · 23 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Abdul Razaq. Thank you very much. The process has been stress free and swiftly completed.
Maryam · 10 April 2026
Agent replied · 16 April 2026
"Thrilled to hear that Abdul provided you with exceptional service! We pride ourselves on making the process stress-free and efficient for our customers. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs a first time buyer, I had a really great experience with Shipways Great Barr. From offer through to completion was only 3 months! I would like to thank Kasim for his help through the process - a brilliant agent!
Thien · 25 September 2023
Agent replied · 21 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was such a joyful ride, the engagements, dialogue and negotiations were professionally done, Adnan was on hand all the way to answer all enquiries, thank you so much. Too bad I couldn't give a 6-star rating 😍😍 …
Olumide · 28 September 2023
Agent replied · 23 August 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWell,what can i say?- working together with Shipways Estate Agents had been a tremendous success and experienced to me and my partner in trying to secure a warm and conducive home .Infact, Ali and the manager really played a fantastic role in this journey, even when the road seems endless. They were very professional, supportive patience, understanding and articulate. I'll recommend them to anybody, anyone and any family 👪 💯 👌. You guys are amazing 👏 ❤. Thanks to you and thanks for that 👍,
Daniel · 22 February 2024
Agent replied · 21 June 2024
Many thanks Daniel for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI started off my property hunt with a lot of difficulties, but I can safely say, after speaking with many brokers and estate agents, that if it wasn't for Yasser and the team from Shipways I would not have purchased my 1st home. The support, knowledge, professionalism and genuine care was amazing, and I can only thank the team. But special shout out to Yasser, 10/10 would recommend using his services. Thanks guys ❤️
Muzaffar · 22 June 2023
★★★★★ 5/5
GoogleThank you to Adnan for helping me to find a perfect home for my family, hassle free and very quickly.
Khadija · 24 September 2024
Agent replied · 24 October 2024
Thanks for the excellent 5* review Khadija! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI got a property from there.
Everything was so smooth and quick. Mr. Adnan has helped me a lot really
Amazing guy thank you very much.
Abhishek · 14 June 2024
Agent replied · 21 June 2024
Hi abhishek bassi,
Hello! Thank you for sharing your positive experience with us. We are delighted to hear that Mr. Adnan provided you with excellent service. Thank you for choosing Shipways Estate Agents Great Barr.
Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst and foremost, I would like to express my sincere thanks to Shipways for the support and assistance provided throughout the sale of my property. …
Janice · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words and for recognizing Nicole's exceptional dedication and professionalism. We are grateful to have her on our team, and we will make sure to pass along your praise to her. Our goal is always to provide top-notch … More
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