Trusted Agent profile · Grays
★★★★★
658 reviews across 3 platforms
4-6 Queensgate Centre, Orsett Road, Grays, RM17 5DF
Griffin Residential Group's office in Grays, at 4-6 Queensgate Centre, is rated 4.5 out of 5 across 658 reviews on three platforms, including 652 Google reviews rated 4.5.
Every review we hold for the Grays office, from every platform, shown as written. First names only.
5/5
GoogleThank you so much to Robbie for your help! I was shown a flat by him and loved it. I have been in touch with him and everything is going really smoothly. I really appreciate his customer service skill and I would highly recommend Robbie from letting team to everyone.
Hi Mahida, Thank you for taking the time to leave a review. We're really glad everything is progressing smoothly. Thank you for the five stars, too. Regards, The Team at Griffin
5/5
GoogleI wanted to say a massive thank you to Robbie who showed me around a property this week. He was very professional, so helpful and offered some fantastic advice. Very chatty and friendly, cannot recommend him and Griffin enough. Thank you Robbie for being fantastic and helping us secure the property. You're the best!
Good morning Stef, Thank you for taking the time to leave such a great review for me and Griffin. I really appreciate it. Thanks for the five star rating too! It was a pleasure to show you around the property! Have a great day! Best regards, Robbie
5/5
GoogleHas a great experience with Griffin. Ian Came round to my house and gave me a price, it was more than expected but he was very confident. Got Mr viewings within days and sold in a week. Great work Ian and team 👏🏻 👍🏻 …
Hi Phil, That's amazing! We're so pleased for you. Great news. Thank you for leaving a review and thanks for the five star rating as well. Regards, The Team at Griffin
5/5
GoogleGriffin sold our house , Ian Divers was our agent, he did a great job, kept me informed personally all along the sale.it was a long process but at the end went smoothly.
5/5
GoogleIan was amazing throughout the process, his knowledge and experience really helped to make the transaction as stress free as possible, would 100% recommend him and the Griffin Team.
5/5
GoogleThank you to Robbie who showed me around at a viewing earlier today. Very welcoming, professional and attentive, explained everything in detail. It was a pleasure meeting with you. Thanks also to Kiera who was so prompt in arranging my viewing, listened to my needs and swiftly processed my application. Very quick response too.
Good morning Fern, Thank you for the five star rating. Thank you also for your kind words, it's much appreciated. I'll ensure Kiera sees this too - it will make her smile. Thanks for choosing Griffin. Regards, Robbie
5/5
GoogleI recently phoned in to the block management department and spoke to Stephanie about my concerns regarding a leak coming from the flat above! She took this into her own hands, phoned her contractor and the problem was sorted the very next day. Couldn’t be more appreciative of her efforts.
Hi David, Thank you for taking the time to leave a review for Stephanie and the block management department at Griffin. We're glad the problem was sorted swiftly. We'll make sure Stephanie sees this. Thank you for the five stars too. Regards, The Team at Griffin
5/5
GoogleI had a very beautiful experience when I went to view a property I wanted to rent from Griffin Residential. The staff got to the viewing on time, took me round the property and answered all my questions politely and explained the next steps in great details.
5/5
GoogleWe have just recently purchased a property as first time buyers with Griffin and we’d like to say a massive thank you, especially to Curtis. We had the pleasure of dealing with Curtis who was very professional and helpful throughout the whole process. Highly recommend Curtis and the team at Griffin!
5/5
GoogleWe had a viewing with Leyla Shevket yesterday, and she was excellent throughout the process. She was friendly, professional, and made us feel very welcome. She explained everything about the property clearly, answered all of our questions, and communicated really well. Her helpful and approachable manner made the viewing a great experience. Thank you, Leyla!
5/5
GoogleAdrian was really helpful and very informative, we managed to get quick responses and advice when needed. We were able to book in viewings fairly quick and gain valuable contacts through Adrian. Thank you for your help.
5/5
GoogleI’ve done loads of jobs for griffin’s.. Stephanie has been amazing!.. very professional and very quick at responses when I've needed it.. the company is lucky to have her and Lydia.. any issues and they quickly resolve it.. they both certainly Made work easier for me
Hi Lyam, Thank you for taking the time to leave a review for Griffin, and Stephanie and Lydia in particular. Thank you for the five stars too. Regards, The Team at Griffin
5/5
GoogleBig thanks to Robbie (and Keira) who we spoke with during an unplanned visit. They listened to what we needed and were concerned about as we were looking for a new place to rent. But they were able to find us a place to visit that same day!
Hi Tom, Thank you for taking the time to leave Robbie and Keira at Griffin such a nice review. Thank you for the five star rating as well. Have a great weekend! The Team at Griffin
1/5
GoogleI was selling my apartment through Griffin Grays, and they found a buyer, the conveyancing was taking a very long time over 5 months! One day I went in person to the office and asked what's going on with my property. The Sales man, I believe his name was Mark said, "Oh the buyers pulled out" and that was it. No warning, no apology, no refund on a potential holding deposit - nothing. I was stranded and devastated. It upset me that the agent did not even have the courtesy to inform me. Now I have an apartment that I don't want to live in and want to get rid of but have zero trust in the agent. A terrible experience.
5/5
GoogleLeyla was so lovely and took time to show us around a property. She was professional and precise and gave us some good advice.
5/5
GoogleLeyla was absolutely amazing and so friendly. She made the whole rental journey smooth and comfortable for me and my family.
5/5
GoogleJust wanted to say a big thank you to Robbie and Demi for all their help in getting my tenancy over the line. Even with all my anxious emails and follow-ups, they’ve been patient, understanding, and kept me updated every step of the way. They’ve truly been great!
5/5
GoogleRhobbie was very professional and easy to talk to throughtout the house process from booking a viewing, up to the stage of collecting the keys. Thank you for the good work. Keep it up.
5/5
GoogleExcellent service from start to finish. The team handled all of my letting works professionally, communicated clearly throughout, and completed everything to a high standard and on time. They made the whole process stress-free, and I wouldn’t hesitate to recommend them to anyone looking for a reliable and efficient letting agency.
5/5
GoogleA great experience with Griffin when renting my new home. I needed to get everything sorted quickly, and thanks to the invaluable help from Robbie and Leigh, it was all done in record time, just 7 days! Highly recommended. Many thanks!
5/5
GoogleFantastic service from Robbie! Professional, friendly, and reliable from start to finish. His attention to detail and quality of work were outstanding, and he went above and beyond to make sure everything was perfect. I couldn’t be happier with the result and would highly recommend him to anyone. Five stars!
5/5
GoogleRobbie Lougheed was able to find and secure the perfect new home for me and my partner. I’m so excited to start this journey and it wouldn’t have been possible without Robbie. Highly recommend Griffin for all of your property needs.
Good morning Thomas, Thank you for leaving such a lovely review. We're so glad that Robbie was able to help. Finding a new home is always exciting, so we wish you well. Thanks for the five star rating too! Regards, The Team at Griffin
5/5
GoogleHad a viewing with griffins for a flat. The team were extremely polite and professional over the phone and in person. I had the pleasure of viewing a flat in Grays and like to thank Robbie for his assistance and for the exceptional viewing he facilitated.
Hi Nikolas, Thank you so much for the five star review and for the compliment about our professionalism and politeness. We definitely aim to please! We'll ensure Robbie sees this review. He will be pleased. Thanks again. The Team at Griffin
5/5
GoogleVery impressed with how quick and efficient Lydia Steele was with addressing a communal plumbing complaint I raised. She's kept me updated throughout and has constantly endeavoured to solve the issue via the plumbing engineers.
Dear Azmi, Thank you for taking the time to leave a review for Lydia Steele at Griffin yesterday. We're so glad she was able to address the problem and find a solution quickly. Thank you for the five star rating too! It's much appreciated. Regards, The Team at Griffin
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