Trusted Agent profile · Gravesham

Verified

Balgores Gravesend Gravesham reviews

★★★★★ Excellent

1,407 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER

Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,407 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

683

Reviews on Google

This office

Trustpilot logo

724

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

Great service. Effecient process and great communication. Balgores Secure is what really convinced me to go with them

James · 10 June 2026

5/5

Trustpilot

What a fabulous team Chelmsford are…(esp Ellie)

After completing on a sale I wish to pay thanks to Ellie , Marie and the teams at Chelmsford and S Woodham Ferrers branches. Without your support and constant sheer determination, we would not have achieved our completion by the date specified. I cannot recommend Chelmsford Balgores ( Ellie) high enough. Thanks so much to you all. Xx

NEIL · 12 June 2025

5/5

Google

The process didn’t get off to the best start, but once Frank came in, everything ran much more smoothly. His communication was clear throughout, and he was always happy to help, including with the solicitors and anything else needed along …

B · 16 April 2026

Agent replied · 7 May 2026

Good afternoon, Thank you for your review. We're sorry that things didn’t get off to a great start, but we’re glad the team … More

5/5

Google

We are currently dealing with Luke who has been absolutely amazing in helping us, good and fast responses and overall so helpful. Would 100% recommend!

Grace · 8 August 2026

Agent replied · 10 August 2026

Hi Grace, Thank you for taking the time to share your feedback. We’re delighted to hear … More

5/5

Google

From our first meeting with David Gleason, JW Wood Estate Agents afforded sound advice on where to place our property in the market which resulted in an early sale.

Trevor · 9 July 2026

Agent replied · 30 July 2026

Many thanks Trevor we appreciate you taking the time to give this feedback. Most importantly we look forward to assisting you in your future property choices.

5/5

Google

What can I say? First class service from start to finish. Every one of the staff I have met have been nothing but brilliant; from David the valuer to Denise my local contact - all have gone above and beyond. What I particularly like is the end to end service which means you have less to worry about. To all involved - a massive thank you!

M · 30 August 2025

Agent replied · 30 July 2026

Thank you so much for your wonderful feedback! It’s fantastic to hear that David, Denise, and the rest of the team made the process seamless for you. We’re delighted we could take some of the stress off your shoulders.

5/5

Google

I had a fantastic experience working with Luke as my house agent. He was incredibly kind, patient, and supportive throughout the entire process. He took the time to understand what I needed and made everything feel smooth and stress-free. …

GEMMA · 16 April 2026

Agent replied · 11 May 2026

Good afternoon, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience working with … More

5/5

Trustpilot

Exceptional Mortgage Advisor Peter Walker

Peter Walker served us very well. He is kind, respectful, patient, a great listener, and very professional. At some point, I was almost giving up, but Peter's optimism and encouragement kept me going. He is exceptional in all aspects of his work. I recommend Peter to anyone out there who is looking for a property advisor. Thank you, Peter, for making it possible for me to be a homeowner.

Hezron · 31 December 2024

5/5

Google

Emma and all the sales staff were from the very beginning efficient, professional, helpful and kept us informed at all times. We have nothing but praise for them.

Vincenzo · 7 July 2026

Agent replied · 7 September 2026

Thank you for the 4 star rating you left our Shenfield branch.

5/5

Google

Luke gave us a tour of the property, having met us at the front door on time. Great knowledge and a nice gent.

Daniel · 7 August 2026

Agent replied · 10 August 2026

Hi Daniel, Thank you for taking the time to share your feedback. We’re pleased to hear that … More

5/5

Google

Very friendly, supportive house selling service. Kept well informed and offered helpful guidance. Adaptable to changing demand conditions and good liaison with potential purchases' sale status.

Michael · 16 July 2026

Agent replied · 30 July 2026

We appreciate you taking the time to give this 5 star review to the Consett team. Look forward to being of assistance in the future.

5/5

Google

The efficiency of this estate agency is top-notch. Thanks to Julie and everyone I contacted at the consett station.

Mary · 30 July 2025

Agent replied · 30 July 2026

Thank you for your kind words! We’re thrilled that our team, especially Julie and everyone at the Consett office, left such a positive impression.

5/5

Google

We are more than happy to recommend Balgores Gravesend. From the first time we met Andrew when he came to do the valuation, we felt assured that our sale would be in good hands. We had a good discussion about a …

Sally · 16 March 2026

Agent replied · 11 May 2026

Hi Sally, Thank you for your glowing feedback following your recent experience with Andrew … More

5/5

Google

I'm fortunate enough to be able to personally recommend Balgores, having recently worked with Daniella and Alex to let my property in Gravesend. The support and knowledge sharing I received started long before we worked together and goes to show how personally Daniella takes her role - so rare to find these days. Quick to respond, super knowledgeable and always fair and balanced, Daniella has a natural ability to listen and to care. I'm so grateful for all the help I have received and I wouldn't hesitate to recommend working with Balgores for any rental needs you have either side of the business - Balgores care deeply about their tenants, property owners and the properties in their portfolio. 10/10 - thank you!

N · 22 June 2024

5/5

Google

Firstly, I would like to thank Andrew and the entire Balgores team for all their hardwork, support, professionalism and general persistence in challenging market conditions to get our first home sold. From the initial house valuation appointment through to completion, Andrew was always on hand to answer any questions I had and would regularly provide updates throughout the entire process. Having dealt with a number of other estate agents over the years across Kent, I would highly recommend Balgores Gravesend as the best estate agent I have ever had the privilege to deal with. I would definitely recommend Balgores to all my friends & family in any future house purchase or sale within the Gravesend area!!!

Dhanish · 22 June 2024

5/5

Google

Balgores we’re the agents for a property we had viewed and were keen to offer on, after the buyers for the property we were selling pulled out we decided to switch agents to Balgores to sell our property. It was the best decision we could have made! Before even going on the market (due to their fantastic sales team, contacts and how well they know their clients) the property was under offer! The communication and professionalism from Andrew was phenomenal, he had a way of really relating to us and understanding our position and needs. There was nothing Andrew wasn’t willing to do for us. He contacted me weekly if not more frequently to keep me in the loop and to make sure everything that needed to be done was in hand. He really is an extremely experienced and down to earth individual who doesn’t talk to you like a client but on a really personal and friendly level. As Balgores were the agents for both the purchase and sale things ran really smoothly and took around 3 months to complete. I honestly feel that this is due to the commitment and pride that Andrew and his team apply to all aspects of their business. We are so unbelievably happy with the end to end service provided by Balgores and have already recommended them to friends of ours who are currently selling their home. Thank you so much Andrew and your team for making an incredibly stressful life event so smooth and straightforward.

Jessica · 22 June 2024

5/5

Google

Balgores have been truly wonderful in all our dealings with them and I must say, have completely changed my view of estate agents! Following the passing of my father, my husband and myself were looking to sell our house along with my mum's house, in order to purchase a joint house so my mum could live with us. It has been a complicated process co-ordinating the sale of both houses and the purchasing of the house we all wanted to buy. Quite honestly we did not really think that Balgores would be able to pull it off, not least because of the economic climate, but they have! We initially met Jason who was so reassuring and positive and our houses were duly put on the market. Frank then took over and he has always been so kind, helpful, patient, professional, efficient, and above all, very supportive. He has always offered great advice and genuinely seems to have our best interests at heart. He has responded immediately to all queries, kept us constantly in the loop at all times and has just been so positive and reassuring in keeping our spirits up throughout this whole process. A very big thank you Frank, in fact a very big thank you to everyone at Balgores who have helped in the background, including Oliver and Carole - we would have no hesitation whatsoever in recommending Balgores to any family and friends who are looking to move.

Clare · 22 June 2024

5/5

Google

I have had the pleasure of working closely with Daniella, who helped me find new tenants for my five-bedroom home. …

Hulya · 16 August 2026

Agent replied · 28 July 2026

Hi Hulya, Thank you for taking the time to share such wonderful feedback. We’re delighted … More

5/5

Trustpilot

We don’t Evan know where to start to…

We don’t Evan know where to start to explain how fantastic our broker Peter walker is. From start to finish Peter took control and handled absolutely everything. He will go above and beyond for his customers we was so lucky to have him. He is the most down to earth man and he will stop at nothing to give you the best of everything. Peter handled our mortgage, home insurances, life insurances and sadly my daily stress. Pete takes it all on his shoulders and will tell you that’s what he is there for to take the worry away from his clients and he does exactly that. He gets things done yesterday and luckily expects the same from everyone else. If you are moving you need Peter walker in your life trust me !!! I can not thank him and his team enough for all his hard work and kindness and I will forever recommend him to absolutely everyone. His skills and dealing with people is top tier. He is the godfather off mortgage brokers thanks Pete.

Chelsea · 21 June 2024

5/5

Google

I cant thank everyone at JW Woods enough for all there help and support and contact keeping me up to date with everything until my house sold. Fantastic staff and estate agents

Wendy · 30 May 2026

Agent replied · 30 July 2026

We thank you Wendy for taking the time to give this 5 star review to the Consett team they will be delighted and look forward to being of assistance to you in the future.

5/5

Trustpilot

Super broker Peter Walker!!

Me and my sister bought a property through balgores. We had the pleasure of Peter Walker who was our amazing broker. He was nothing but helpful and super informative. He went above and beyond to deliver invaluable customer service to us and would use his services again. Ensuring we were able to complete the purchase of the house at a fair price and a timely manner. Thanks Pete !

Abraham · 9 December 2024

5/5

Google

I’m in the process of buying our first home and JWW have been absolutely brilliant! My interactions with Clare Richardson and Jade Simpson have always been very informative, clear and super friendly! I’ve been kept up to date with every step very quickly and efficiently. I would absolutely use them in the future and recommend them to anyone! Thank you so much 😊

Louise · 30 August 2025

Agent replied · 30 July 2026

Thank you for your wonderful review! We're so glad Clare and Jade have made your first home-buying experience smooth and enjoyable, best of luck with your new home!

5/5

Google

Excellent communication and friendly staff. Very pleased with the level of transparency shown too.

Ola · 25 September 2026

Agent replied · 30 September 2026

Hi Ola, Thank you for your kind feedback. We’re delighted that you found our team friendly and approachable, with clear communication and transparency throughout your experience. It’s wonderful to know you were pleased with the support provided by our Gravesend team. Kind Regards, Balgores Gravesend

5/5

Google

Many thanks to the agency staff who assisted with our sale. We were kept very well informed, the original assessment of value proved to be very accurate, and the estate agent viewings were particularly helpful. Many thanks to all at JW Wood for supporting us with the sale process.

Peter · 30 December 2025

Agent replied · 30 July 2026

Thank you for your kind words and for trusting JW Wood with your sale, we’re thrilled to hear you felt well-supported and informed throughout the process!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Balgores Gravesend's Google reviews

Questions about Balgores Gravesend Gravesham

Has Balgores Gravesend won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.