Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience with Balgroes Gravesend from start to finish. I came across many estate agents, but Balgroes really stands out for their honesty, professionalism, and genuine care for their customers.
They were always understanding and accommodating, especially around my work shifts and availability. Once I moved into the property, my property manager, Carlos Paternostro MARLA, was extremely helpful, supportive, and always willing to work around my circumstances.
Throughout my tenancy, they carried out regular inspections and safety checks and genuinely looked after both the property and the tenant. When I moved out, I also received my full deposit back without any issues.
I would highly recommend Balgroes Gravesend to anyone looking for a property in the area. If I could give more than five stars, I would give them 10 out of 10. Absolutely excellent service!
Angelina · 25 August 2026
Agent replied · 13 May 2026
Hi Angelina,
Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. We will let Daniella and Andre know how much you appreciate their work.
Best wishes,
Balgores Property Group
★★★★★ 5/5
GoogleWhat a whirlwind! Paul Newell came to see me and after discussions, I put my house on the market with them. Great pictures were taken. Balgores arranged numerous viewings. The house was sold quickly. I bought and everything was signed, sealed and delivered in less than 10 weeks. Balgores were fab. They kept me updated, answered any questions. The whole team were brilliant and made the process easy. Thank you Paul, Marie and the team.
Tracey · 13 July 2026
Agent replied · 19 July 2026
Hi Tracey,
Thank you for your wonderful feedback. We’re delighted to hear that Paul, Marie, and the South Woodham Ferrers estate agent team provided excellent property sale support throughout your journey. It’s great to know their communication, expert property guidance, and proactive approach helped make the moving process straightforward and achieve such a quick completion. We truly appreciate your recommendation and wish you every happiness in your new home.
Kind Regards,
Balgores South Woodham Ferrers
★★★★★ 5/5
GoogleThis is our second time using JW Wood for our purchase and now sale couldn’t be happier with the service, Joe was great valuing our house very welcoming and friendly and then Denise and Julie helped sell our house, great communication always happy to talk to me with any questions I had or for an update, will continue to use JW Wood if we need them in the future a great local estate agents
Emma · 30 May 2026
Agent replied · 30 July 2026
Emma we thank you for giving the team this rating and most importantly feedback on your experience. We will ensure to pass on your positive experience and kind words and would look forward to assisting you in the future.
★★★★★ 5/5
GoogleWe couldn’t be happier with the service we received from JW Woods while buying our forever home. From start to finish, the whole team was fantastic, their communication was excellent, and everything was handled quickly and efficiently.
A special thank you to Jade, who was absolutely amazing throughout the process. She kept us constantly updated, supported both us and the vendor seamlessly, and made sure everything moved smoothly from day one. We really appreciated the early preview of the property and how quickly the team secured it for us.
Thank you again to Jade and the entire branch, we highly recommend JW Woods to anyone buying or selling!
Stephanie · 30 March 2026
Agent replied · 30 July 2026
Thank you for taking the time to give this exceptional review. We will ensure Jade and the team receive it. We are so pleased you had a successful experience finding your forever home and look forward to any assistance we can offer you in the future.
★★★★★ 5/5
GoogleFollowing the death of my brother, I appointed JWWood to sell his property. Notwithstanding a perceived problem, the agent obtained numerous offers around the asking price and although one offer fell through after lengthy procrastination by the proposed buyer Clare Richardson and her team rapidly obtained another offer at a higher price. Thereafter Clare became my point of contact and after several months during which numerous issues needed to be resolved, the sale has now been completed.
Many thanks goes to Clare for the professional manner in which she has handled a multitude of issues from the time the property was listed for sale to completion.
Raymond · 30 March 2026
Agent replied · 30 July 2026
Thank you for your kind words and for trusting us during such a difficult time; we’re delighted Clare and the team could provide professional support and achieve a successful outcome for you.
★★★★★ 5/5
GoogleWhat an exceptional service provided from start to finish. Professional, person centered support & communication second to non. Also, friendly & supportive during one of the most stressful processes ever! Julie Leithead was our Property Consultant & what a hardworking, caring member of the team she is. We could not have completed our sale without her, nor asked for anyone better. Julie explained the ongoing process with clarity, offering reassurance when necessary. The whole team at JW Wood, Consett work jointly together, to ensure there was no point we weren't able to speak to someone, including; Denise, Jade & Claire 👌. Five stars is not enough to score the service we received. I Highly Recommend this long standing Estate Agents in Consett to all. Thank you so much 😊
Denise · 30 March 2026
Agent replied · 30 July 2026
Thank you so much for taking the time to write this outstanding 5 star review. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleBalgores have just recently found a buyer for my four bedroom house in Gravesend. I am very happy with the level of service from Frank and the team. There was never any delay in answering any queries and the team did all the viewings for me as I work full time. I would highly recommend Balgores.
Rose · 7 September 2026
Agent replied · 11 May 2026
Good afternoon,
Thank you for your 5* review.
Your kind words about our seamless service and efficient tenant placement truly mean everything.
Best wishes
Balgores - Gravesend
★★★★★ 5/5
GoogleA massive thank you to the Balgores team - South Woodham Ferrers. Especially to Paul and Marie. Totally kept in the loop from start to finish. I had the most amazing legal team also recommended by Balgores. Both are a credit to their profession. Wouldn’t hesitate to recommend and will be using again. First class and stand out from the rest !!!!
Karin · 28 June 2026
Agent replied · 19 July 2026
Hi Karin,
Thank you for your wonderful feedback. We’re delighted to hear that Paul, Marie, and the South Woodham Ferrers estate agent team provided such excellent support throughout your property sale. It’s great to know their communication and expert property guidance kept you informed throughout the moving process, and that the recommended legal team also contributed to a positive experience. We truly appreciate your recommendation and look forward to helping you again in the future.
Kind Regards,
Balgores South Woodham Ferrers
★★★★★ 5/5
GoogleA very Professional Caring Company who go the extra mile for their clients. Daniella and Luke were the team who let our flat. Found us the ideal tenant and held our hand all the way through the process, Can't speak highly enough of the service we received , Highly recommend them.
Lee & Erika.
Technology · 20 July 2026
Agent replied · 22 July 2026
Hi Lee & Erika,
Thank you for taking the time to share your wonderful feedback. We’re delighted … More
★★★★★ 5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with Balgores Gravesend from start to finish. I came across many estate agents, but Balgroes really stands out for their professionalism, and genuine care for their customers.
They were always understanding and accommodating, especially around my work shifts and availability. Once I moved into the property, my property manager Carlos Paternostro MARLA was extremely helpful, supportive, and always willing to work around my circumstances.
Throughout my tenancy, they carried out regular inspections and safety checks and genuinely looked after both the property and the tenant. When I moved out, I also received my full deposit back without any issues.
I would highly recommend Balgroves Gravesend to anyone looking for a property in the area. If I could give more than five stars, I would give them 10 out of 10. Absolutely excellent service!
Friend · 25 August 2026
★★★★★ 5/5
GoogleI am writing to express our appreciation for the whole Balgores estate agent team in South Woodham Ferrers, Essex . For their fantastic work in marketing and selling our home in super quick time. From the initial visit we felt in the hands of professionals and the ongoing care and attention was amazing . From the beginning Clive Ellingham was so positive and prepared to market our house enthusiastically . Our case was passed to the capable Marie Ball who tirelessly progressed not only our sale but acted for the two buyers in the chain too! We are moving next week to a new build purchase where the sales advisor said Balgores are professional and efficient - they are - well done, especially Marie who is a ⭐️
Keith · 19 December 2025
Agent replied · 19 July 2026
Good afternoon,
Thank you so much for taking the time to share a review.
We’re delighted to hear that your experience with our South Woodham Ferrers team has been so positive, and that the sale of your home moved along quickly and smoothly.
It’s good to know that Clive made you feel confident, and that Marie’s hard work and dedication helped keep the entire chain on track.
They will be thrilled to hear your kind words.
We truly appreciate your recommendation and wish you all the very best in your new home.
Warm wishes
Balgores - South Woodham Ferrers
Warm regards,
Balgores South Woodham Ferrers
★★★★★ 5/5
GoogleThe 1 bedroom flat is perfect...as soon as I walked in I could really see myself living there.
The gentlemen Luke was very professional and welcoming and was able to answer any questions I had. The service was 10 out of 10!!
Jeffery · 26 September 2026
Agent replied · 30 September 2026
Hi Jeffery,
Thank you so much for your feedback. We’re delighted to hear that Luke made you feel welcome and provided helpful guidance during your viewing. It’s great that his professional approach and local property knowledge helped you feel confident about the flat and your next steps. We really appreciate your kind words about the service.
Kind Regards,
Balgores Gravesend
★★★★★ 5/5
GoogleI have been working with Luke to look for our family home and he has worked so hard to help me make sure it’s perfect for us and leasing with landlords. He has fully understood our situation and I feel extremely listened to. Thank you Luke
Susan · 25 August 2026
Agent replied · 26 August 2026
Hi Susan,
Thank you for your lovely feedback. We’re so pleased to hear that Luke has taken … More
★★★★★ 5/5
GoogleWhat a pleasure to deal with. So my contact was Julie leithead and may I add made the process a pleasure . From booking a viewing . To showing us around and answering are questions. To negotiating price . I found her friendly approachable and a wealth of knowledge and very forth coming with prompt responses . Id highly recommend Julie if your ever selling or buying with JW Wood
Paul · 30 January 2026
Agent replied · 30 July 2026
"Thank you for your wonderful review, Julie is delighted to have made the process enjoyable for you, and we truly appreciate your recommendation!"
★★★★★ 5/5
Google25.10.2025 we met Tracey from JWW.
My sister and I had lost our mam recently, and unfortunately part of saying goodbye also includes the sale of her home, part of our lives for the last 30 years.
Tracey arrived and immediately made us feel we had chosen the right estate agents to deal with this process.
Her warmth, empathy and natural personality helped us to feel confident, and reassured.
Tracey took her time, allowing us to just stop, and take a minute where needed.
I would like not only to recommend JWW, but also to personally thank Tracey for her much needed, and valued approach to this journey we are now undertaking.
Regards
Debbie and Donna Heslop
Donna · 30 October 2025
Agent replied · 30 July 2026
Thank you, Debbie and Donna, for sharing such a heartfelt review. We're deeply sorry for your loss and truly touched that Tracey could provide the warmth, empathy, and support you needed during this difficult time. We'll make sure to pass on your kind words to her. Thank you for trusting us with such an important part of your journey.
★★★★★ 5/5
GoogleWe have had a very positive experience working with Balgores Gravesend. Frank and his team have been exceptional in helping us through the process of selling our house from the very first contact to the completion of the sale. We highly recommend Balgores to anyone looking to sell their home.
Alison · 27 June 2026
Agent replied · 2 July 2026
Hi Alison,
Thank you for your lovely feedback. We’re delighted to hear that Frank and the … More
★★★★★ 5/5
GoogleVery happy with the whole team at JW Woods Consett. The valuation by Tracy Lightfoot helped to pitch the property to maximise interest and Julie Leithead guided me through the selling process and kept me informed of the interest in our property. Clare and Denise were always available to help me with the viewing arrangements. All in all a great team effort.
Jacqueline · 30 March 2026
Agent replied · 30 July 2026
Thank you for taking the time to write this exceptional review to the Consett team we will ensure they receive your kind words and look forward to being of assistance in the future.
★★★★★ 5/5
GoogleAndrew, Frank and the team have been a tremendous help through the tricky process of selling a house. Alway there with great advice and a calming influence at stressful times! Prepared to go above and beyond! Thanks to all!
Jeanette · 8 September 2026
Agent replied · 16 September 2026
Hi Jeanette,
Thank you so much for your kind feedback. We’re delighted that Andrew, Frank and the team were able to support you through what can be a challenging process, providing helpful advice and reassurance along the way. It’s lovely to hear that their dedication and willingness to go above and beyond made a difference to your experience.
Kind Regards,
Balgores Gravesend
★★★★★ 5/5
GoogleThe whole experience of selling with Balgores Gravesend was smooth and efficient from start to end. Timeliness was my key driver and they had a client already looking for a property like mine. It was quick to get everything set up and Frank helped with advice along the way and saw the process through to the end. Happy to recommend.
Shaun · 11 April 2026
Agent replied · 11 May 2026
Good afternoon,
Thank you for taking the time to share your feedback.
We’re delighted to hear that your experience selling with our Gravesend branch, … More
★★★★★ 5/5
GoogleI had a great experience with Balgores Gravesend Estate Agents. Luke was absolutely amazing he was very welcoming, helpful and made sure I had all the information I needed. He was really friendly and professional throughout. Thank you, Luke!
Theepan · 22 August 2026
Agent replied · 24 August 2026
Hi Theepan,
Thank you for your fantastic feedback. We’re delighted to hear that Luke made … More
★★★★★ 5/5
GoogleWe couldn't recommend Balgores enough, with a special mention to Paul and Marie.
Paul filled us with confidence during our valuation that he wanted to sell our house, and within 5 days we were sold! Marie's communication throughout was excellent, being prompt and helpful.
This was our first time selling, and it couldn't have gone better, so thank you!
Ben · 19 March 2026
Agent replied · 19 July 2026
Good afternoon,
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience with Balgores, and we’ll be sure to pass your kind words on to Paul and Marie.
They will be so happy to hear your feedback.
Thank you again for choosing us, we’re so pleased everything went so well.
Warm regards,
Balgores
★★★★★ 5/5
GoogleJW Wood Consett i would highly recommend them to sell your house. The girls are brilliant especially Denise Pearce.xx When Denise was not available the two Julie's where amazing as well .xx Nothing is a problem to these 3 girls.xx Thank you.xx
Angela · 16 July 2026
Agent replied · 30 July 2026
We appreciate your feedback and look forward to being of assistance in the future.
★★★★★ 4/5
GoogleWe worked with Balgores to buy and sell in one chain as it was important for us to have more visibility on progress and be able to react to issues as they arose quickly. Frank and the team were always available to discuss anything giving …
Natalie · 16 June 2026
Agent replied · 29 May 2026
Hi Natalie,
Thank you for sharing your experience. We’re pleased to hear that Frank and the … More
★★★★★ 5/5
GoogleWe’d like to say a huge thank you to JW Wood for their brilliant service and support with the quick sale of our house. In particular, we want to thank Denise Peace for keeping us updated daily with viewings and progress, her communication and professionalism really made the whole process so much smoother.
A big thank you also to the whole team at JW Wood for all their hard work behind the scenes. We couldn’t be happier with the service we received and would highly recommend them to anyone looking to sell their home.
Susan · 30 August 2025
Agent replied · 30 July 2026
Thank-you for the great review Susan, the team are always happy to help. We hope your sale progresses smoothly.
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