Balgores Gravesend Gravesham reviews

★★★★★ 5/5

Google

JWW Consett - A truly tremendous team that deliver an organic, welcoming, happy and most-of-all patient & professional service. Denise Peace and her team have excelled in helping with what I needed and continue to be proficient in every way: helpful, accommodating, speedy, responsive, knowledgeable, and in my humble opinion - could teach other local estate agents a thing or two in how to respond and administer business! It’s very worth registering your interest with JWW to receive their property previews - because I just bought my house the day it went online because I knew of it in a new property preview! I can’t fault them and I owe JWW Consett a lot of thanks with assisting in my relocation: I’m coming home at last!

Eileen · 30 August 2025

★★★★★ 5/5

Google

My house has recently been sold, within a month of listing with JW Wood. I have been very impressed by the service received from the Consett office throughout this time. The valuation and photos were completed efficiently by David and a helpful pack was provided. The girls at the Consett office were always friendly, helpful & professional whenever I rang or called into the office, which is much appreciated. A big thank you to Denise, for being helpful, patient & professional; she managed all viewings and kept me updated regularly. Selling a house can be stressful, however JW Wood Consett did their very best to make it straightforward. Thank you.

Suzi · 30 August 2025

★★★★★ 4/5

Google

We worked with Balgores to buy and sell in one chain as it was important for us to have more visibility on progress and be able to react to issues as they arose quickly. Frank and the team were always available to discuss anything giving …

Natalie · 16 June 2026

★★★★★ 5/5

Google

Just want to say thank you to Luke for being amazing when showing us around a property, he is very knowledgeable and a generally fun guy! Hopefully we hear about the property soon

Joanne · 7 September 2026

★★★★★ 5/5

Google

We had a great experience with Andrew and Frank at Balgores throughout the purchase of our new home. They were incredibly helpful, kept us updated throughout the process and did everything they could to help get the deal over the line. Buying a property can be very stressful, and having a good estate agent supporting you really does make such a difference. We really appreciated all their help and couldn’t recommend them highly enough. Thank you, Andrew and Frank! 😊

Laylla · 11 September 2026

★★★★★ 5/5

Google

Stonegates Estates was appointed to sell Mum's house and purchase a new home for her. From the outset, the team were all professional, attentive and knowledgeable. We were fortunate to have Anne leading on both sale and purchase and she was amazing. Anne went above and beyond what we had expected, she kept us informed at every stage and was always so friendly whilst maintaining her professionalism. We all felt that Anne genuinely cared about helping Mum through the process with as little stress as possible. The other attributes Anne displayed throughout the process were her honesty and openness even when the news perhaps wasn't what we were hoping to hear - this was refreshing and very much appreciated. Keith was also very helpful and offered critical guidance at the very start of the process. I highly recommend appointing Stonegates. Anne is a complete star - thank you Anne.

Vivienne · 12 August 2025

★★★★★ 5/5

Google

The letting Agent Luke was awesome and professional. On the viewing at Flat 5 Rivermill House, 55 Darnley Street, Gravesend, Kent, DA11 0PB he took me through the rooms, amenities, white goods and fittings which were in excellent condition …

Uu · 16 July 2026

★★★★★ 5/5

Google

We have been renting via Balgores for nearly 7 years. Our property manager Carlos has been amazing during this time. Our tenancy has been well-managed, and we've been very happy. Thank you for everything, Carlos.

Gemma · 17 August 2026

★★★★★ 5/5

Google

The team at Balgores really pulled out all of the stops to help us achieve what turned out to be a really complicated combination of a sale and two purchases. Andrew and Jordan were at our side throughout and their communication was excellent. Well done guys, and thank you once again.

Derek · 16 April 2026

★★★★★ 5/5

Google

We did our first sale with JWW and it was a very easy and stress-free experience. Tracy was great to come evaluate the house and take the pictures (that looks amazing!), then Jade was very friendly and super efficient as our property consultant. The house was live on the Friday and sold by Wednesday! Can't be more efficient than that!

Adventures · 30 January 2026

★★★★★ 5/5

Google

We are more than happy to recommend Balgores in Gravesend . Recently we went through the stress of buying a property and the team there was excellent. Most of the time we have dealt with Jordan and Frank they both were really great at what …

Ashly · 16 May 2026

★★★★★ 5/5

Google

Made buying our first house as stress free and smooth as possible all the team were great at communicating with us and would highly recommend. Special thanks to Sue, Emma, Talia, Chloe, and Rebecca

Victoria · 7 August 2026

★★★★★ 1/5

Google

I have had an extremely disappointing experience with Stonegates and would not recommend their services. Their communication was poor, with emails and calls frequently going unanswered. When I did manage to get in touch, responses were vague, unhelpful, and often contradicted previous information. This lack of clarity made the entire rental process unnecessarily stressful. When it came time to move out, the handling of my deposit was equally disappointing and any attempt to negotiate with them was met with slow, dismissive responses. The lack of professionalism in this area was particularly concerning. Overall, my experience with Stonegates has been one of poor communication, disregard for tenants, and a lack of accountability. I strongly advise others to be cautious before using their services.

Alison · 12 July 2025

★★★★★ 5/5

Google

Luke has been great so far. He’s been friendly, professional, and very helpful throughout the process. Communication has been excellent, and he’s made everything straightforward. I really appreciate his support and would happily recommend him.

Ramon · 25 July 2026

★★★★★ 5/5

Google

We dealt with Andrew who was absolutely brilliant. Friendly, professional and very great at communicating with us. Although in the end we purchased a different property, our experience with Balgores was completely positive, never felt …

Mark · 16 July 2026

★★★★★ 5/5

Google

As a first-time buyer, I was told countless times that buying a house would be one of the most stressful things I'd ever do. Thankfully, that wasn't my experience at all thanks to the fantastic team here. All of the ladies were incredibly helpful, friendly, and professional throughout the entire process. They were always on hand to answer questions, provide updates, and guide me through each step, making everything feel straightforward and manageable. What could have been a daunting and stressful experience was made easy from start to finish. I couldn't have asked for better support when purchasing my first home. Thank you all for helping make such an important milestone an enjoyable one. I would highly recommend your services to anyone looking to buy a property.

Hannah · 7 August 2026

★★★★★ 5/5

Google

I just wanted to say how impressed we were with the staff at the Shenfield branch. They were swift with responding to any queries we had, as first time buyers we did have a few questions and the ladies were more than happy to help. The exchange and completion process was alot more straight forward than we expected too, and picking up the keys from their office was a delight. Thank you for your guidance, we really appreciate it during a stressful but exciting time!

Chloe · 7 August 2026

★★★★★ 5/5

Google

Clive and the team offered calm, professional and sound advice at all the stages in the sale of my late mother in laws bungalow. Balgores accompanied all viewings on our behalf and always left the property safe and secure.

David · 19 June 2026

★★★★★ 5/5

Google

I recently used JW Wood for a property valuation, and I cannot recommend them highly enough! From the very beginning, Joe Bennison was professional, communicative, and incredibly thorough. He took the time to meticulously inspect my …

Storm8104 · 30 June 2026

★★★★★ 5/5

Google

From first submitting our viewing request, we’ve found the team at JW Wood in Consett to be brilliant! Denise has been approachable, proactive and super efficient in communication, it’s honestly been a pleasure. Julie and Linda were both welcoming and professional at the viewings and the customer service along the way has been superb. Highly recommend!

Erin · 30 January 2026

★★★★★ 5/5

Google

Luke and Daniela was Brilliant they found a tenant for me. They kept me informed on everything that was going on. Very easy to work with.

Robert · 7 September 2026

★★★★★ 5/5

Google

Many Thanks to the team at JW Wood… From our first meeting Tracy was excellent with providing excellent advise with the valuation process. Denise has been there every step of our selling journey, an outstanding service by the whole team. 5 stars & more.

Angela · 30 April 2026

★★★★★ 5/5

Google

We have now worked with JW Wood Consett for house moves twice and we have been really impressed with the team on both occasions. Always friendly, positive, helpful and willing to go beyond to help you out when needed, the whole team is lovely but especially shout out to Julie, who is fab!

James · 30 January 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I had a really great experience working with this estate agent especially with Carlos . He were professional, friendly, and incredibly helpful throughout the whole process. He always kept me updated, responded quickly to my questions, and made everything feel much easier and less stressful. I would definitely recommend them to anyone looking for a reliable, professional, and friendly estate agent. Thank you for all your help!

Misa · 18 September 2026