Trusted Agent profile · Gravesham

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Balgores Gravesend Gravesham reviews

★★★★★ Excellent

1,407 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER

Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,407 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

683

Reviews on Google

This office

Trustpilot logo

724

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesham office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience with luke from the Balgores Gravesend during flat viewing.he was friendly and happy to answer my question.Thanks Luke

Tajinder · 3 July 2026

Agent replied · 6 July 2026

Hi Tajinder, Thank you for your kind feedback. We’re delighted to hear that Luke made your … More

5/5

Google

Great experience with Balgores Gravesend Estate Agents & Letting Agents, especially Frank Watkins. Professional, helpful, and always quick to respond. Made the whole process smooth . Frank was professional, knowledgeable, and incredibly …

Joe · 16 April 2026

Agent replied · 7 May 2026

Good afternoon, Thank you for your review. We’re delighted to hear that you had such a positive experience with our … More

5/5

Google

Balgores made the entire experience much easier for us. Everything went smoothly, quickly and efficiently. …

Oluwaseun · 13 August 2026

Agent replied · 14 August 2026

Hi Oluwaseun, Thank you for taking the time to share your feedback. We’re delighted to hear … More

5/5

Google

Thanks to Luke and Isabella for being such an amazing staffs .

Charles · 1 September 2026

Agent replied · 3 September 2026

Hi Charles, Thank you for taking the time to share your feedback. We’re delighted to hear that Luke and Isabella have been so amazing and supportive. We’ll be sure to pass your kind words on to them, as we know they’ll really appreciate it. Kind Regards, Balgores Gravesend

5/5

Trustpilot

Excellent service …

Balgores Romford just sold 3 properties for us and they were outstanding . Charlie and his team were professional, friendly and always available to help complete the sales. They went above and beyond and delivered excellent service. HIGHLY RECOMMENDED

Rebecca · 1 October 2026

5/5

Google

My first experience in buying a house which has so far been uncomplicated due to the excellent help given by the staff at your CONSETT branch. Special thanks to Jade for being so helpful. I hope the rest of the sale goes as smoothly. Many thanks .

Pamela · 30 November 2025

Agent replied · 30 July 2026

Thank you for your kind words! We're thrilled to hear your experience has been smooth so far, and Jade will be delighted to know she made a difference, wishing you a seamless journey through the rest of your sale!

5/5

Google

I was dealing with the balgores letting staff, on finding me a property, and they are all great, and very helpfull at doing a professional job, i just want to say thank you to luke and daniela for the great work they do, and for being so nice and helpfull, i would recommend the balgores lettings to anyone in the future. Thank you

Stephen · 3 August 2026

Agent replied · 4 August 2026

Hi Stephen, Thank you for taking the time to share your experience. We’re delighted to hear … More

5/5

Google

Really happy with my experience with Balgores. Frank and the team kept me updated all the way and really appreciated this. From my experience I highly recommend them.

Jane · 30 April 2026

Agent replied · 7 May 2026

Good afternoon, We’re pleased to hear that Frank kept you well informed throughout your experience with us. Your recommendation truly means a great deal. … More

5/5

Google

Keep you up to date and always helpful. Also dealt with Dawn at after sales who kept us up to date regularly. Thank you

Carol · 30 May 2026

Agent replied · 30 July 2026

Many thanks for taking your time to give feedback. We will ensure Dawn receives this review, and as a team we look forward to being of support to you in the future.

5/5

Google

Start to finish, excellent service, great communication, good advice and really helpful always happy to listen and give great feedback, huge thank to Denise and all the team

James · 30 April 2026

Agent replied · 30 July 2026

Thank you for this excellent feedback we will ensure Denise and the team receive it, and look forward to being of any support in the future to you.

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Outstanding service from start to finish (nearly)! I first used Balgores (Basildon) back in 2018 when purchasing my property, and they were absolutely fantastic. So, when it came time to sell recently, there was no hesitation, I went straight back to them. Within just a week of listing, my house was sold! Unfortunately, my initial buyer had to pull out due to issues in their own chain (completely out of Balgores’ control), but Joe and his team were incredible. They immediately arranged new viewings, and within six days of going back on the market, I had four or five offers, and accepted one! Over the past few months, I’ve had the absolute pleasure of working with Georgia Yexley, my sales progressor. She has been nothing short of amazing, professional, patient, and relentless in pushing the sale forward. It’s been a long and sometimes stressful process (again, no fault of Balgores), but Georgia has been there every step of the way, offering advice, reassurance, and a lot of hard work behind the scenes. Even when I’ve been frustrated, she’s handled everything with kindness and understanding. With completion now just days away, I can honestly say the team at Balgores Basildon have been outstanding throughout. I can’t thank them enough, especially Georgia, for their dedication and support. I’ll definitely be back with another glowing update once everything is complete, but for now, I can highly recommend Balgores (Basildon) to anyone looking to buy or sell. A truly first-class experience!

Mark · 11 November 2025

5/5

Google

Frank was very good, very patient and got the buyer over the line

Mark · 3 August 2026

Agent replied · 4 August 2026

Hi Mark, Thank you for your kind feedback. We’re delighted to hear that Frank provided … More

5/5

Google

My experience at jw Wood was positive from the start helped by the friendly Julie leithead and the rest of staff who help you all the way thank you all from rita dodd

Rita · 28 February 2026

Agent replied · 30 July 2026

Many thanks for your kind words Rita we will pass your feedback onto Julie and the team in Consett. We will look forward to assisting you in the future.

5/5

Google

Excellent service from beginning to end. I was very impressed indeed. Nothing is too much trouble and your queries or calls are always responded to quickly. I can honestly say that without Balgors (and Frank in particular) my purchase would have fallen through. I consider myself very lucky Balgores was dealing with our purchase.

Liz · 10 September 2026

Agent replied · 16 September 2026

Hi Liz, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Frank and the team were so responsive and supportive throughout your purchase, particularly when things became challenging. Knowing that their guidance helped keep your purchase on track means a great deal to us. We’re so pleased you felt in safe hands with Balgores and truly appreciate your kind recommendation. Kind Regards, Balgores Gravesend

5/5

Google

Julie and Jade have made our experience of purchasing our forever home a great experience and as stress free as possible. From first contact with Julie, we realised she understood our requirements and she has worked hard to keep us fully informed throughout the buying process. After acceptance of our offer, Jade’s advice has proved invaluable in guiding us through the following requirements of dealing with the offer and acceptance by the vendor. Both girls have been friendly, professional and treat us with total respect and understanding which has been invaluable for us. They are in my opinion an absolute credit to their profession. Thank you both for making this possible

Graeme · 28 February 2026

Agent replied · 30 July 2026

Many thanks for your kind words, we are pleased you had a good experience throughout the purchasing of your forever home and will ensure both Julie and Jade receive this, we look forward to offering you assistance in the future.

5/5

Google

We recently instructed JW Woods Chester Le Street for the sale of our home, Adrian came valued and photographed our property, it was posted on their website, it also went on to on the market & Right move, our home sold within one week, Chloe from the office kept us upto date with viewings & any formalities that were required from ourselves, amazing service from the full team.

Christine · 30 May 2026

Agent replied · 30 July 2026

Thank you Christine for this review we are really pleased you had a positive experience with your house sell and how streamlined and less stressful it was with the assistance of the Chester le Street team. WE look forward to assisting you in the future.

5/5

Google

Luke was patient with us when viewing. We did not feel rushed. He answered my questions to satisfaction.

Yayra · 11 June 2026

Agent replied · 15 June 2026

Hi Yayra, Thank you for your kind feedback. We’re pleased to hear that Luke was patient … More

5/5

Google

Luke was extremely helpful and professional throughout our rent process. He communicated clearly, responded promptly, and made everything smooth and stress-free. We truly appreciate his support.

Adaobi · 11 April 2026

Agent replied · 11 May 2026

Good afternoon, Thank you for your review. Luke will be very happy to hear your comments, and we will be sure to pass them … More

5/5

Google

Luke has been very patient and very helpful. Thank you 😊 …

Trina · 20 July 2026

Agent replied · 22 July 2026

Hi Trina, Thank you for your kind feedback. We’re delighted to hear that Luke provided … More

5/5

Google

I have just sold my house the whole experience has been wonderful. From my valuation to final sale. I have been updated through out and reminded if I needed to do anything to move the sale along. Everyone I have spoken to have been very polite and knowledgeable. What a wonderful team Thank you for all your help with my sale.

Kathy · 7 July 2026

Agent replied · 7 September 2026

Thank you so much for your kind review. We are delighted to hear you had such a positive experience from start to finish. It was a pleasure helping with your sale, and we really appreciate your lovely comments about the team. Wishing you all the best in your next chapter.

5/5

Trustpilot

I used Balgores Romford Branch to carry…

I cannot recommend Balgores Romford Branch highly enough,from the very beginning,Ross, Louise and the team provided an exceptional level of service, while dealing with the Probate, Valuation and Sale of my late mother's property.

Alison · 17 September 2026

5/5

Google

Balgores so helpful. Special thanks to Luke for finding me my rental. Professional, understanding and kind. Would highly recommend, 5 stars all the way.

Caroline · 16 April 2026

Agent replied · 7 May 2026

Good morning, Thank you for such a lovely review. We will be sure to pass on your kind comments to our Gravesend branch. … More

5/5

Google

(Property Consultant) Jade Simpson was very helpful in the process of purchasing a property with J W Wood, whilst going through the checks and processes she made sure everything was done efficiently and to an expedient manner.

Shaun · 30 December 2025

Agent replied · 30 July 2026

Thank you for your wonderful feedback, Jade will be delighted to hear she made your property purchase smooth and efficient!

5/5

Google

Denise was very helpful and professional. Gave first time inexperienced sellers confidence.

Bossko · 9 July 2026

Agent replied · 30 July 2026

Many thanks for your kind words. Denise will be so pleased and we look forward to assisting you in future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Balgores Gravesend's Google reviews

Questions about Balgores Gravesend Gravesham

How many reviews does Balgores Gravesend Gravesham have?

Balgores Gravesend's Gravesham office has 1,407 reviews across two platforms: 683 on Google, 724 on Trustpilot (across the whole business).

What is Balgores Gravesend Gravesham's rating?

Balgores Gravesend Gravesham is rated 4.7 out of 5 across all 1,407 reviews, and 4.9 out of 5 on Google from 683 reviews.

Has Balgores Gravesend won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.

Where is Balgores Gravesend's Gravesham office?

Balgores Gravesend Gravesham, 172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER.

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