Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBalgores Romford
Balgores Romford, sold my new development in Essex. Presented superb photos and a very detailed and comprehensive description. Marketed on numerous advertising avenues. Took control of the whole process from start to finish and didnt have to worry about anything. The paperwork trail was all issued as and when things happened, from viewings, offers, declined offers, agreed offers, contracts issued, exchanges and completions. And throughout the conveyancing process, chased all the relevant parties to make sure the sale didnt delay. I could not recommend them more, excellent agents.
Luke · 21 January 2021
★★★★★ 5/5
TrustpilotWell where do we start
Well where do we start. Our purchase took over 5 months to complete BUT this was not the fault of Balgores. Indeed Balgores worked hard to try and get the solicitors to engage and get things moving and were our supporting rock throughout. I must mention Sarah Oakley at Basildon who was superb and kept us sane throughout the process. So would I use them again .. yes if I needed to I would.
Neal · 24 February 2022
★★★★★ 5/5
GoogleBeyond happy with how quick, friendly and helpful everyone at Balgores has been! Communication was brilliant, anytime I called to ask questions, they were more than happy to help. Since moving in, any questions and problems have been sorted …
Haych · 16 September 2024
★★★★★ 1/5
TrustpilotBALGORES ROMFORD Honestly wow
BALGORES ROMFORD Honestly wow. So unprofesional people. Got a time for a viewing 1 bed flat, and less then one hour before viewing the flat,got message that it’s canceled, no explination,nothing, we been coming from kinda of far to check that flat and we was so exited, and on our way we just got a text ,that they cancel our viewing... Tried to call and get an explination, but we got the same text again that it’s canceled... Honestly so unprofesionall, saw alot of bad reviews about this agency, couldn’t believe they actually such unprofesional people. AVOID agency’s like that... Nothing cost to answer the phone and explain situation...Honestly wouldn’t give even 1 star if would have an option.
Viktorija · 19 December 2020
★★★★★ 1/5
TrustpilotThe worst agency services regarding…
The worst agency services regarding lettings on the market. We recently rented a house through Balgores agency, dealing with two ladies Toni Jones and Katrina. When we saw the property they assured us, the agency will make sure everything will be in perfect condition and in working order for us to move in. And also they will carry out all the health and safety checks, to make sure the house is ready to be rented. We were also promised a deep cleaning of the property. All this mentioned above, did not happen. This two ladies are are the most despicable liars. When we received the keys, we discovered that the electricity meter is faulty and also the electrical fuse was faulty and a danger to the house. The downstairs toilet was faulty, when you flushed the toilet water was coming out underneath, the backdoor was broken, could not be locked, the thermostat was not working, the owen was not working and the smoke alarms are not working either, also the radiator in the bathroom was broken and leaking badly. We think they just paid someone to sign their safety checks, so they can rent out the house as soon as possible and to get their commission. We intend to act legally against this despicable and discriminatory behaviour. Just because we are Romanians it doesn't mean we can be treated like this. It's a pity I can't upload pictures of the state of the property.
Ileana · 18 November 2020
★★★★★ 5/5
TrustpilotThis is the third time I have used…
This is the third time I have used Peter and Claire at balgores. Yet again they have both been fantastic. We have been updated all the way through, even when there has been issues, Peter has always managed to sort them for us. Great service and will 100% use these guys again
Andrew · 22 January 2024
★★★★★ 5/5
TrustpilotExcellent service provided by Ali…
Excellent service provided by Ali Mehmood, Morgage advisor at Balgores Property. Ali si the friendliest and nicest person who will go above and beyond for his customers. He was always so helpluf, he would take time to explain everything to us and he is genuinly a great professionalist. He is an expert at his filed and I can't thank him enough for all his help on our property
Ana · 18 October 2022
★★★★★ 5/5
TrustpilotI would recommend Balgores as I found…
I would recommend Balgores as I found all the people I dealt with very efficient and very helpful, especially Deepuk and Ricky, nothing was too much trouble and they were always there when I needed them.
Mr · 26 May 2019
★★★★★ 5/5
GoogleAbsolutely the best experience that anyone could have buying or selling.
Nigel · 12 July 2024
Agent replied · 12 July 2026
Thank you for such a kind review, very glad you feel that we deserve such high praise
★★★★★ 5/5
TrustpilotFantastic service from start to finish.
Fantastic service from start to finish.Allannah at the Chelmsford branch dealt with our sale and was incredibly professional and friendly throughout.The rest of the team who helped out in between were brilliant. Even the little things, like printing off important documents, because we didn't have access to a printer was so helpful when everything is so stressful.After we accepted, our property was handed over to Sarah, who kept on top of the solicitors and mortgage brokers. Without Sarah, I have no doubt that our sale would of been delayed. Balgores are extremely proficient at what they do and I would recommend their services to anyone.
Simon · 16 October 2020
★★★★★ 5/5
GoogleWe recently bought a property through Balgores and the service was excellent. Nothing was too much trouble - from finding the answers to questions about the property during the conveyancing process to managing property access for us and …
Tony · 16 September 2024
★★★★★ 5/5
GoogleJust rented through Balgores, and we couldn’t be happier, amazing service from start to finish, was a slight hiccup with house becoming flooded due to a leak beyond their control, however this was resolved through the landlady’s insurance …
Dean · 16 September 2024
★★★★★ 5/5
GoogleLettings Manager, Daniella Necchi-Ghiri at Balgores Gravesend is one of the most genuine, generous, hard working, and honest agents I have EVER encountered. She brings the human touch to all of her interactions and is clearly committed to …
Sufiyana · 16 September 2024
★★★★★ 5/5
GoogleI had rented house for 2 years through Carlos Paternostro , Balgores letting agent. I am very impressed with their service, and professionalism ,everything was taken care,they responded to our concerns very quickly. We had no issues with …
Kavitha · 16 September 2024
★★★★★ 5/5
GoogleFrank was incredibly helpful and kept in constant contact so I always knew what was going on. Everyone was very helpful whenever I had any inquiries or needed documents signed by a witness.
Sam · 22 June 2020
★★★★★ 1/5
TrustpilotBalgores BASILDON - STEER VERY CLEAR
Just like one of the reviewers here said, one star is too many for these lying cheating self serving +×=£*¥£&. If anyone is even THINKING of using these absolute unprofessional useless fraudsters then I would suggest you think again. I was in the process of trying to purchase a property with them and they (what EVERY other estate agent is calling malpractice to be taken action against) suggested a decision in principal ( in principal meaning they do a FULL credit search on you leaving a mark on your record before you even see a property) is necessary to view a property which they had actually already sold but still kept the property on the market and continuing to book viewings with people when they had already sealed a deal. They don't phone or email you back once they know you are fully using their "services". Their communication is very poor and they are a bunch of liars just out to serve themselves. DO NOT USE THEM!
Lovereviews · 1 October 2020
★★★★★ 5/5
TrustpilotAbove and beyond
From the moment I met with Jack, I felt reassured. He is reliable, professional and nothing is too much trouble.I also had dealings with Gosia who was also very nice and professional.The whole experience with Balgores was professional, friendly, and reliable.They was always there for me at the other end of the phone, even coming to visit me to help with some paper.They go above and beyond.
Pauline · 9 November 2022
★★★★★ 5/5
GoogleFrank was very helpful and friendly, I have no hesitation in recommending
Scott · 22 June 2023
★★★★★ 1/5
TrustpilotBalgores Property ROMFORD
Balgores Property ROMFORDNot even a one star!!!!!Awful service from the moment we started our rent agreement.Before we started our agreement they were after us almost everyday making sure that all the paper work was in order. Very helpful. But all changed once we moved. We had problems with the hot water tank and the kitchen floor MAINLY since DAY ONE.We didn't have hot water on the daily basis for almost a month an a half, and my daughter tripped on the kitchen floor few times already!! Very slow communication, sometimes they will take 10 days to respond to my email. And when they finally respond they are not even specific to the updates or you find out that they didn't contact anybody yet and they are asking you for more details, when they supposed to come already when an outcome!!!The service standards are horrible... And we are being waitting for compensation for a month already and the property manager that has been "dealing" with our department and all the issues just responded today saying that he is in annual leave and he will not come back till next week!!!!!! So basically he left without resolving our issues!!!! To be honest I don't think is fair that the landlords will gave us a compensation for the EXTREMELY POOR SERVICE OF THE PROPERTY MANAGER HIMSELF!!! The compensation should come from the agency itself!!!
Maria · 27 August 2020
★★★★★ 1/5
TrustpilotAppalling lack of interest and service.
Appalling lack of interest and service.
Do not have any idea how to manage property, on either the landlord or tenant side, or how to provide a professional service.
Do not read emails, or communicate effectively within their team, or with their client and make no effort whatsoever.
Extremely disappointing.
Lucy · 16 February 2024
★★★★★ 5/5
GoogleBelgores are professional and maintains a high level of communication at all times. Frank has been really helpful throughout this process with viewing properties and answering all my questions regarding the properties. Will definitely recommend.
Ladi · 22 June 2019
★★★★★ 5/5
TrustpilotLong time selling but a good result
My property was on the market for a long time and I reduced the price a couple of times under the guidance of Charlie at Balgores in Hornchurch. It worked because it eventually sold. They handles all the viewings and I was kept up to date with feedback. Would definitely recommend.
Linda · 23 May 2019
Agent replied · 27 December 2024
Hi Linda,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
TrustpilotPeter Walker & Claire Dartnell from…
Peter Walker & Claire Dartnell from Balgores & all the team have been great would use them to move and highly recommend them.
We’ve used them 3 times before.
Made the process easy.
Great communication.
Sarahrosepeate · 4 November 2024
★★★★★ 5/5
TrustpilotVery helpful, reliable and professional
I recently sold my property through Balgores Basildon. What an amazing bunch of people. From Daniel, Josh and Niall in sales who sold my house in 10 days for a good price, to Sarah in after sales. What an asset this young lady is. She always called me back same day, was extremely helpful and kept it together when we had a last minute issue which my solicitor caused. Thank you all. I wouldn't hesitate to recommend you.
Mrs · 21 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.