5/5
TrustpilotDealt with Reece and he was 100%…
Dealt with Reece and he was 100% professional. Had my property rented really quickly. Well done Reece & Balgores. All the best Peter.
Trusted Agent profile · Gravesham
Verified
Balgores Gravesend Gravesham reviews
★★★★★
1,406 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER
Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,406 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFantastic service provided from start…
Fantastic service provided from start to finish Pete and Claire were such a great help and made the whole process easy. Would highly recommend.
1/5
TrustpilotI am absolutely DISGUSTED
I am absolutely DISGUSTED at a call i had with a Basildon agent this afternoon. I asked to view a property that was 10k under what i said i was looking for with the exact amount of bedrooms i want. I was told my deposit is too low, i wont find anything for what i could afford, and no one wants to sell to someone that isn't a first time buyer. He asked if i had a mortgage in principle - which i do. Asked who with and how much. Baring in mind i have only asked to view a property im not even putting an offer in. Now i dont know if i’m spoken to like this because im a women or the market really is this discriminating against second time buyers. But i am appalled. No viewing needs this much information before seeing a property. I was also asked if my current property was listed at a fair price…what on earth for? Your selling tactics needs reviewing.Will not be seeking any help or advice from these and recommend no one else doing so either.
1/5
TrustpilotPoor service
I was contacting estate agents as I was looking to purchase a property in Basildon. I contacted Balgores but despite saying I had a MIP I was forced to use their Mortgage Advisor. I am yet to have a viewing with Balgores and the service from the mortgage advisor was not the best. She was rude and failed to attend a second telephone appointment which she had scheduled with me. I did not receive a call, text or email cancelling the appointment. I was called by a member of her team to ask how it went. When I advised him of the situation he promised to contact her to find out what had happened. When he called back he explained she had been unwell and would call me the following day. Instead of a call I received an email from her stating that she was unable to work with me. I have since used another mortgage advisor and the experience was very different. I wouldn't recommend them.
1/5
TrustpilotToo bad
If you are looking to rent a house and the landlord has placed the house with them, it is better to look for another real estate agency because that is what I do. They have nice houses but unfortunately they don't respond to any emails or phone calls I make. I don't know how they rent it but it's not normal.
5/5
TrustpilotHighly recommend Balgores Romford!
Highly recommend Balgores. We purchased our home from them and then sold it with them 7 years later. Kellee on the sales side was there the whole time keeping us up to date and managing the viewings. As soon as we accepted an offer, Louise took over and was a dream. She chased up for us, was on the ball with the solicitors keeping things moving. Total dream team. Highly recommend.
5/5
TrustpilotBrilliant agency
Brilliant agency, I would recommend Balgores for their excellent service, highly professional. We were always updated with the information needed, Sarah Oakley was brilliant. A positive experience dealing with Balgores.Highly recommended.
5/5
GoogleWe rent a property through this company and I am writing this review in particular for the rental manager Carlos, who looks after us and our property. We have had dealings with Carlos for the last 5 years and our current tenancy being the …
5/5
GoogleSince first using Balgores over 4 years ago, I haven't used another agency to rent any of my properties. Always get a very professional and responsive service. Easy to deal with and most importantly trustworthy, particularly Daniella and Jo.
5/5
TrustpilotA very smooth end to end service …
A very smooth end to end service from Balgores Hornchurch, right from the initial valuation by Deepuk Sidhu, through to numerous viewings arranged by Jaimal Jamat and others and finally the consistent and regular communication kept up with us by Donna Hickey as we moved through the various stages of the sale to completion. Whilst we don't plan another move anytime soon (!) we would certainly recommend Balgores Hornchurch Branch for anybody else considering a move. Thank you to all staff at the branch.
5/5
GoogleI found Balgores, specifically Frank and Oliver, to be extremely helpful, polite, timely and proactive in sorting out problems. Their assistance was vital during some late stage problems with the solicitors and I was very grateful for their professionalism. I hope I won't be buying a house again too soon, but if I were to be I would have no reservations about being involved with Balgores and would recommend them to any prospective buyers or sellers.
5/5
GoogleGreat service - Professional and timely. Our checks were complete in less than a week with no delays from Balgores. My husband and I love the property.
5/5
TrustpilotExcellence
The staff were excellent and professional,friendly and helpful. We were kept informed at all points of the process of selling the property, taking away a lot of the stress and creating confidence. They always went the extra mile to make it as easy as possible. We would thoroughly recommend Balgores to anyone thinking of selling a property
Agent replied · 27 December 2024
Hi Stephen,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
GoogleWe have just sold our house with Balgores and have been really impressed with the service we received. Jason has been professional and proactive and ensured things kept moving. We would highly recommend Balgores.
1/5
TrustpilotUnprofessional and illegal practices
Unprofessional and illegal practices. I was told i had to obtain a mortgage in principle from their in house mortgage broker before i could view a property even though i already have a mortgage in principle from my broker. The staff i spoke to was condescending and rude.
5/5
TrustpilotReece was very helpful with viewings…
Reece was very helpful with viewings and explaining the lettings process in a stress free and professional manner
5/5
TrustpilotAmazing service, would recommend
We had been trying to get a mortgage in place throughout lockdown , however found that other company’s were very slow and Un-informative about the process. We were recommended to use Balgores mortgage adviser, and we couldn’t be happier for this decision, she has been very informative and friendly considering we are first time buyers and knew nothing about the market, when anything happened with regards to our mortgage, we were informed immediately and kept in the loop at all times, she was very accommodating to the times we could see her which was something that we had bad experience with other companies.
5/5
GoogleHighly recommend their professionalism and speed of service throughout allowing for a quick exchange and completion. A big hats off to a company that really cares.
5/5
TrustpilotWow wow wow amazing estate agents
Wow wow wow amazing estate agents, was so worried about selling my house as it was my first time, however Curtis and the team at balgores Dagenham made it easy. would recommend to anyone.Fantastic team.
5/5
TrustpilotFantastic team
Fantastic team, human approach and transparent from the start, not like most estate agencies i have dealt with in the past. Daniella is brilliant , caring and professional individual and would definitely deal with them again.
5/5
GoogleThe service was exceptionally above and beyond to help me with my purchase. Frank is asset to the company along side Jason and Andrew and carol. I advise to purchase or sell with this company. Absolutely brilliant.
5/5
GoogleAndrew and his team were very professional in selling our house. We had been up for sale with several estate agents, but Balgores were the only ones that actually got us a sale. Would highly recommend them.
5/5
TrustpilotBalgores Basildon were brilliant!
Sarah at Balgores Basildon was absolutely fantastic! We were buying our first home and she kept us updated consistently and was so helpful at making the journey as smooth as possible. Would highly recommend!
5/5
GoogleDaniella from Balgores, has greatly helped myself and my brother with letting out our property, and was quick to respond with a list of potential tenants to suit our needs. Very reliable and very helpful. Compared to many other estate agents we've both used before, Balgores certainly stands out.
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Questions about Balgores Gravesend Gravesham
Has Balgores Gravesend won any awards?
Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.
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