Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotDynamic team
The team was professional and organized, we sorted initial things quite quickly. But being in a chain buy a was absolutely nightmare for us as first time buyers, as we didn’t know what to expect and when the sale will actually finalize. At this aspect we didn’t get the support that we expected from the estate agents, that would be the minus in this experience. Overall the experience was positive and we learned a lot in the process. We do recommend this estate agency to other, because the team is energetic, young and willing to improve its service.
Ioan · 20 September 2019
★★★★★ 4/5
GoogleIt was a pleasure working with Daniella after a less than satisfactory experience with a competitor Agency. This was during a tough quiet period in the market. She helped to source appropriate tenants for our flat in Gavesend. I will recommend her service.
Emmanuel · 13 May 2024
★★★★★ 1/5
TrustpilotDONT BOTHER
BOBBI SCOTT.Vile woman.Left a tenant without a heater in the bedroom for over 7 months!! It took for me to email Daniel Hanks and Martin Gibbon to get something done.However, how ironically, it has taken Bobbi Scott over 10 months to get a quote (via photos and not even a visit) for mould.If this is what you call customer service then you need a reality check.Complaint going to the property ombudsman.
Jade · 15 December 2021
★★★★★ 4/5
TrustpilotWe dealt with Balgores property to rent…
We dealt with Balgores property to rent a house. Our agent was polite and knew her job. However we did not like our experience of their consulting agency ( Goodlord)for referencing as we felt that there was a lot of unnecessary mistakes and also it took too long for getting everything sorted. Overall our one to one experience with our estate agent was fine except their referencing agency that was appalling.
Simone · 29 November 2021
★★★★★ 5/5
GoogleAs a property owner and developer, I have used Balgores many times over the last few years. I have found them to be professional, efficient and always easy to contact and react to any changing circumstances. I have dealt with both Andrew and Jason Perry as well as other members of the team and can thoroughly recommend them, whether you are a purchaser, seller or a landlord.
John · 22 June 2022
★★★★★ 5/5
GoogleFrom the first contact with the team at Balgores, through the complete marketing and sale of our property we have been more than satisfied with the service. All the team are smart, professional, keen, friendly, helpful and know their business. They always go the extra mile to help us during this journey. We would have no hesitation in recommending Balgores to anyone looking to sell their property.
Janet · 22 June 2022
★★★★★ 5/5
TrustpilotMany thanks to Nigel one best …
Many thanks to Nigel one best financial adviser i had come across. And to the other rest of the teams they had done a five-star for me well done GOD BLESS cheers.
Mr · 4 July 2019
★★★★★ 5/5
Google2 other local agents did not sell the house for me despite having had 8 months to do so...
When I met Andrew Perry last November, I was taken by his businesslike approach as well as his empathy. He immediately saw my house potential and relentlessly showed my property for 3 weeks, helped by his team. Despite Christmas becoming a priority with most people, he found a buyer with a reasonable offer.
Andrew needs to be praised highly for his negotiating ability as well as his efficiency in seeing the sale through in the most supportive and reassuring manner. Top mark for a top estate agent!
Thank you so much to everyone at Balgores Gravesend and Andrew Perry in particular for your commitment and amazing achievement. MDC
MICHELE · 22 June 2019
★★★★★ 5/5
GoogleFolllowing being let down by a previous agency, Francesca at Balgores came to our rescue! Another agency had exclusivity and no tenant after 2 months. I explained the implications of this to Francesca and said we needed a tenant in the property within 3 weeks. Francesca collected the key from the other agency the same day and was marketing the property by the end of the day. Some prep needed doing and Francesca handled it all- including going and buying fire alarms and getting extra keys cut herself as we couldn’t get there. She checked costs by us first so no nasty surprises, and a tenant moved in within a week. You will not regret asking Francesca to handle the letting of your property!
Madeleine · 22 June 2019
★★★★★ 1/5
GoogleDO NOT ever use this agency to market your property they look to sell it Fast by UNDERVALUING your property, and when you ask for a marketing update they REJECT your property from the market claiming yours is over valued, which is mental considering the house 10 doors along which is comparable sold for only 5k less than your asking AND you already said you were flexible to 10K on your price for a NEWLY refurbished property ! AVOID AVOID AVOID Balgores are awful
Injuredandlimping · 22 June 2019
★★★★★ 5/5
TrustpilotGreat service throughout our mortgage…
Great service throughout our mortgage application. Michael and the team have been a great help and would highly recommend.
T.F · 15 June 2022
★★★★★ 1/5
Trustpilotinaccurate information about chain situation
Was told our buyer was in a chain of two with a first time buyer buying the property from our buyers and to take the offer (even though it was less than we wanted it) as it would be stress free - turned out there were approx 6 in the chain the first time buyer was one minute buying for a family member then we were told it was an an investor before finding out it was a builder who bought properties to do up - the whole process was an absolute nightmare and went on for over 7 months... the only saving grace was the negotiator that kept the chain from collapsing at least 3 times... I would get it in writing how many are ACTUALLY in the chain before agreeing to offers!
Anonymous · 3 June 2019
★★★★★ 5/5
TrustpilotProbably the best estate agents in town.
My experience with estate agents over the years whilst running a mortgage broker business had left me dreading the thought of using one when the time came to sell my own property. Fortunately the team at Balgores are not just estate agents, they are dedicated, professional and efficient business people. The result of this is the house sold within 10 days at the price I wanted to achieve and they also took over the sale of our purchasers from an ordinary agent and sold their home even quicker. Thank you to all of the team at Balgores Chelmsford. I would recommend these guys every time and would not hesitate to use their brilliant service again in the future.
Andrew · 30 May 2019
★★★★★ 5/5
TrustpilotBest Estate Agents in Chelmsford
“ I regard Balgores in Chelmsford as the best estate agents I have ever had the pleasure of working with. In particular, I found Brad Stanton, the Manager, to be charming, polite and extremely efficient from the instruction stage to the sale, exchange and completion stages. The sale has not been the easiest journey and Balgores always given me the confidence that they will succeed and that has certainly been the case. He is backed up by a very good team, who have all been willing to help. I would also like to commend Allannah Buckroyd for her concerted efforts in helping to sell my property. A great team effort from the best estate agents. Balgores are fully recommended.” Dave Colvill
Rita · 30 May 2019
★★★★★ 5/5
TrustpilotJoe Lambert from start to finish has…
Joe Lambert from start to finish has been superb. I will definitely recommend Joe & Balgores. Thanks again Joe, really appreciate all your help & assistance.
MR · 22 April 2021
★★★★★ 5/5
TrustpilotAmazing agents Upminster & Hornchurch
This amazing group of people at the upminster and Hornchurch branches worked very hard to sell our house nothing was too much trouble always available to answer questions and help, worked so very hard to get the sale completed chasing everyone in the chain I would highly recommend these agents to everyone they are hard working lovely people. Thank you all I’m now in my dream location because of all your hard work.
Maria · 2 July 2021
★★★★★ 5/5
GoogleI recently rented a property through balgores and had a very good experience. Gavin and Daniella were really helpful and I would highly recommend balgores
Hannah · 22 June 2021
★★★★★ 5/5
GoogleThese guys, especially Jason, were super helpful. Constantly getting involved to push through our purchase with a particularly slow seller. I wouldn’t hesitate to use them in the future.
Matt · 22 June 2020
★★★★★ 5/5
GoogleRecently rented a property through these guys. Dealt with Gavin mostly along the way and he was superb. Would recommend them all day if you want to rent somewhere.
Chris · 22 June 2020
★★★★★ 5/5
GoogleExcellent Service. Highly recommend Daniella and team.
Friendly, knowledgeable & Professional. Made the process stress free. Thank you!!
Aston · 22 June 2022
★★★★★ 5/5
GoogleHighly recommend Connor, always on hand when you need to speak to him, also a really nice guy.
Rizwan · 22 June 2022
★★★★★ 5/5
TrustpilotVery good experience overall
Very good experience overall. The sales team (Hornchurch branch) had multiple viewings booked in almost immediately and achieved a price in the region we were looking for.Special praise has to go to Donna Hickey in sales progression who was exceptional. She was responsive, determined and I have no doubt that our move would have been delayed without her hard work. We can't thank her enough.
Steven · 31 July 2022
★★★★★ 5/5
GoogleAndrew and Frank at Balgores have been fantastic throughout the sale process, going above and beyond to ensure a smooth and easy transaction. They also sold the property within 4 days of it going on the market! Would highly recommend.
Louis · 11 June 2024
★★★★★ 2/5
Trustpilotlate terms of business then ripped off…
Received terms of business 1 week before the tenant moved in, massive fee but because tenant moving in I had no choice but to agree the fee, had I known the fee to start with I would have shopped around, this is not how you do business!!!
David · 23 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
