Trusted Agent profile · Gravesham
Verified
★★★★★
1,406 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER
Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,406 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores Gravesend Gravesham won ESTAS awards in one year, most recently 2017.
ESTAS winner in one year: 2017.
2017 1 Top 3 ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful
Very helpful, very efficient. Gavin & Ryan went above and beyond to ensure the sale of my property.
Hi Ian,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass along your praises to Gavin & Ryan! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotI would recommend this company to everyone.
I would recommend this company to anyone looking for a property, I gave the agent a criteria of what I wanted in my first home and they gave us everything we could of asked for. Very professional helpful and understanding If I ever needed to sell or buy a new home I would use them again and recommend them to my friends and family. Brilliant service.
Hi Melda,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
1/5
TrustpilotBalgores Basildon
Balgores Basildon Was great at first but then changed our buyer for one that caused nothing but problems as he was a HMO, he couldn’t get a mortgage, so had to put the house back on the market. Finally got another buyer but this estate agents was terrible from start to finish . Signed a contract to get everything done in 16 weeks it ended up being 6 months instead. A lot of stress and illness was caused. Would not recommend this estate agent.
5/5
TrustpilotI would like to thank Peter and Claire…
I would like to thank Peter and Claire for all their efforts in helping me to get a mortgage on my first buy to let property all went smoothly as possible
5/5
GoogleA truly excellent service given by friendly staff who were there to help when needed. The agents are professional and knowledgeable; they went above and beyond. I am very satisfied with everything and highly recommend Balgoves Gravesend. Personal thanks to Gavin & Joanna.
5/5
TrustpilotPeter walker and Claire Dartnell are The very best at what they do....…
Peter walker and Claire Dartnell are the most patient understanding friendly people they made the process so much easier and dealt with any random questions we had night or day as we are 1st time mortgage people.Nothing was ever too much trouble and as Daniel dawes was our 1st advisor from balgores it would seem you have a fantastic group of advisors that take their jobs very seriously and are extraordinary at what they do.Couldn't have asked to be put in touch with a better mortgage company from day 1. Very happy customers.
5/5
TrustpilotWe could not be more thankful
Me and my partner could not be more greatful to Peter and Claire as they have gone above and beyond for us and they have always made sure we understood everything as it has happened and got us into our very first property and even helped us save money where we could aswell. They have been an amazing team and would highly recommend them to anyone buying a property
5/5
TrustpilotBalogres Hornchurch& Mark.
Balogres Hornchurch& Mark.Mark is so professional andvery helpful man, he help me to rent my property and always answer my queries from what app instantly.Great thanks Mark, you are superstar.
4/5
TrustpilotWe recently got a chance to let a house…
We recently got a chance to let a house through Balgores and Koy was the one who helped us through, he is a great professional guy with amazing work ethics.
5/5
GoogleWe've been dealing with Abby from Balgores, trying to find our brother a new place to rent and she has been delightful. Professional, friendly and so helpful. Lots of properties available and Abby has been so supportive and made multiple viewings a breeze. 5/5 for Abby at Balgores, Gravesend.
5/5
TrustpilotLiterally the best.....
What can we say, the whole team from start to finish. From Richard, Abbie & Chris and then Donna our sales Progressor. Each and everyone has been attentive, understanding and even took time to congratulate us on exchanging contracts. A special mention also goes to Peter Walker backed up by Claire, He has been superb with his advice, his personality and at times a rock when we had wobbles during the economic uncertainties. I can't recommend the team and organisation highly enough. Thanks again guys.
5/5
TrustpilotWe sold with the help of Balgores Chelmsford
We recently sold our home through Balgores Chelmsford.Allannah was great to deal with, very efficient, and really diligent and absolutely determined to do the very best for her clients.I recommend Balgores to anyone considering a move. They really know the market inside out.
5/5
TrustpilotAt a time when things can be…
At a time when things can be overwhelming with the journey of selling a property, to know you have trusted advisers and a support team working through things every step of the way with you is where the investment of having an agent really pays off. Balgores Hornchurch have been helpful, transparent in communication and professional throughout when selling our home. From Dwain and his skilful, knowledgable negotiating of the sale, to Viktor supporting and following up keeping us promptly informed. Special mention for Donna Hickey, an invaluable asset to the team keeping us up to date throughout, making us feel as though our questions and concerns mattered and dealing with every twist and turn calmly on our behalf and giving us comfort in knowing she is striving always to achieve the best possible outcome no matter what, rreally giving us peace of mind from beginning to completion. Thank you to all, highly recommended.
4/5
TrustpilotGemma and Mackensie were friendly and…
Gemma and Mackensie were friendly and very helpful. Everything was done fairly quickly and professionally. Only if the rest of the process was as easy! Marc was very helpful with the viewings etc too.
5/5
GoogleI rented a property from Balgores . The staff was really helpful . Daniella the manager helped us with any problems we may of had while renting this property and she quickly had them sorted . She is so lovely . We only left the property because we now have brought somewhere . I would definitely recommend Balgores estate agents great service , friendly and really helpful couldn’t ask for anything more .
1/5
TrustpilotAvoiding release of deposit
I don’t often leave reviews but feel this is necessary. After having such a lovely experience with a different agent (that has continued even after moving in) it shows the lack of care you get with Balgores who forget you exist once they have the commission from letting the property. You can also expect a fight for a return of deposit at the end of tenancy from Balgores as it’s been over a month since I moved out and I am still waiting. You get ‘cut off’ during transfer on the phone and emails go unanswered. Unprofessional, money grabbers.
1/5
TrustpilotAvoid them !!
They never answer to the phone and only requires you to complete a form. I personally think this is wrong because not all the necessary Information are available . As for example I have to enquire about the pets if accepted by the property and I have to complete a form . Plus never heard back so I stop completing them and avoingin any advert posted by them as they are useless!
5/5
GoogleFrom start to finish with renting a property I found Daniella and her team to be professional and kind and they went above and beyond to help me and my partner find our new home.
4/5
TrustpilotProfessional Service
Good service and pleased with the proactive approach from the team, particularly Donna who helped drive the exchange for the chain. Professional company. Jack and Rose Massey
5/5
TrustpilotJoe Hayes - Brentwood office
Joe Hayes in the Brentwood office showed my Brother and I nothing but kindness and support following the bereavement of our Father. Unlike a previous local Agent, he represented us, the sellers of the property and looked after our interests as he did the Buyers he found. Friendly, polite, knowledgeable, professional. We could not have asked for a better person to represent our interests.I wish we had an agent like this in our area so that we could be sure everything would run smooth.
5/5
TrustpilotWe would like to say a massive thankyou…
We would like to say a massive thankyou to the team at the Hornchurch branchDeepuk,Donna,VictorWe have been kept up to date throughout the house move from start to finish,the team always kept in touch on regular catch ups with usDonna has been working very hard to get this move through in time,and done it! She is so friendly and kept us in the picture at all timesThankyou to Victor at the beginning of our sale,again keeping us up to date and always getting back to us in good timeDeepuk is extremely helpful,efficient and such a lovely person.Nothing was too much to ask,and was always eager to help us. He provided a very professional service .His staff go out of their way,and all seem very happy working thereI would highly recommend using Balgores Hornchurch
5/5
TrustpilotBalgores
Early this year we entrusted Balgores in Upminster with firstly selling our property and then finding us our new house. The sale was managed with very little input from ourselves and with a great deal of consideration for our comfort during the process. Having found us our new property in the location we were seeking we encountered a long delay in the buying process due to certain legal matters during which time we were provided with access to the house by the ever patient Jessica Smith and afforded a conduit to liase with the sellers by the always optimistic and cheerful Donna Hickey both of whom made the experience so much easier.
5/5
TrustpilotBest Estate Agents in Hornchurch!!
The all round service by the Hornchurch branch was stellar! Their approach to the whole process from listing to completion was fantastic. It was great to do repeated business with Billy and the team. Best Estate Agent. Would definitely recommend them 100%!!!
5/5
TrustpilotBalgores Basildon
I purchased a Property from Balgores but wished I had used them for my sale as I had more contact and updates from them, all staff where friendly and very helpful, especially Sarah Oakley who made a stressful journey a lot easier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Balgores Gravesend won Trusted Agent in The Trusted Agent 2026 awards, and at the ESTAS 2017 awards, its most recent won Top 3 for Lettings (Landlords) in South East (Kent).
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