Trusted Agent profile · Gravesham

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Balgores Gravesend Gravesham reviews

★★★★★ Excellent

1,406 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER

Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,406 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

683

Reviews on Google

This office

Trustpilot logo

723

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Peter for your assistance…

Thank you Peter for your assistance throughout the loan process. It was a great job, and almost a miracle :) I can truly recommend you to anyone who needs a mortgage. Thank you!

Edyta · 16 March 2023

5/5

Trustpilot

I have purchased my first property…

I have purchased my first property through Balgores which was a smooth process with a helpful and proactive service. Thank you to Donna Hickey for being on hand and Chris West for being so attentive. Highly rate Balgores and their service

Lauren · 4 May 2022

5/5

Google

Frank was extremely helpful. It made a stressful time much easier with his help.

Bethany · 11 June 2024

5/5

Google

Balgores were incredibly helpful during the whole process of finding a property to rent. Andre despite being relatively new to the role always answered my calls and kept me informed during all stages of the move. Well done folks

Darren · 13 May 2025

5/5

Trustpilot

I successfully became a first time home…

I successfully became a first time home owner with the help from Peter Walker and Claire. You gave me a great service, supported with all my questions and was just a text or phone call away, 7 days a week. This made the process seamless and stress free. Thank you so much for going the extra mile! I recommend Balgores property, specifically Peter! P.S - He gives you 3 beautiful rules you need to start your new home!

Joan · 10 June 2023

5/5

Google

I have no hesitation in recommending Balgores. I found Andrew and his team at Balgores to be knowledgeable, realistic & professional, offering a quality of service unmatched by others in Gravesend, and they are nice. If you are serious about selling your property go to Balgores.

Claire · 22 June 2021

5/5

Trustpilot

Great service

I recently both a property through Balgores and A am very pleased with the services And with the attitude and professionalism what they have with they clients Especially Victor that its been advertising is and helping to find the new property

Ciprian · 11 March 2022

5/5

Trustpilot

Couldn’t ask for a better service

James of Balgores Hornchurch has been amazing through our search for the perfect property. Professional, punctual and helpful, as well as friendly and energetic! Made himself available for advice above and beyond what is expected of any estate agent. Couldn't ask for a better service.

Andrés · 14 July 2021

1/5

Trustpilot

DONT WASTE YOUR TIME they missed out on big commission! Disgusting customer service

Arrogant company with disgusting customer service!!! they have no idea how to sell a property when they judge on who can actually see it!. We had a big deposit and was able to pay the property price but as we didn’t go with their in-house mortgage advisor they had told us we could not see the property, and didn’t want to WASTE their vendors time! After saying that we reluctantly decided have a chat with him to ease their concerns about us WASTING THEIR TIME. He arranged to call us at 4…. That did not happen He called us at 5.45 to be told that he was “busy with paperwork” (no sorry) but he could go through it now.. we have 2 kids and was in the middle of dinner. So we said we haven’t got time to go through it all right at that second so we just asked again if it was possible to view the property this weekend before we potentially miss out with someone else making an offer…. Again we was told that they didn’t want to waste their time… so we said THATS FINE. We are CLEARLY wasting our time with this companyThey missed out on commission as we are pretty much ready to buy with a large cash deposit and no chain. Well done to balgores staff I’m sure you manager is proud of you. (Which I’m sure he actually is…as ive read SO many bad reviews of this company on trust pilot!) DONT WASTE YOUR TIME!

Nicola · 10 March 2023

1/5

Trustpilot

Awful

Awful, we wanted to view a property and was told by Sean we had to have an agreement in principle in place or they would have to validate my earnings to satisfy their vendor. Never heard such absolute rubbish. It’s clearly a hard sell to get you to use their mortgage advisors. Disgusting service and I was spoken to like i was stupid and didn’t understand how mortgages work (despite having had multiple mortgages and owned properties for over 20 years) and a large cash deposit.

Darren · 10 March 2023

5/5

Trustpilot

Very professional and very…

Very professional and very efficient.Would thoroughly recommend them.On market to completion in six weeks.That is the way it should be.

Mr · 23 May 2019

Agent replied · 27 December 2024

Hi Michael,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

Extremely efficient service…

Working with Toni at Balgores Lettings Romford has been a great experience. Not only has she provided a very efficient service, she is also very knowledgeable and responsive, whenever a question arises. For first time landlords the process has been extremely seamless. I would thoroughly recommend their services.

Craig · 24 October 2020

5/5

Trustpilot

Emily done a fantastic job for our…

Emily done a fantastic job for our house hunt. She was incredibly helpful. Was able to find what we wanted with her help. The way she helped us it was amazing. Fantastic service she provided to us. A big thank you to Emily and her team.Shafia Chowdhury

Shahrin · 21 January 2021

5/5

Trustpilot

Helpful service

I have had a really tough time searching for my perfect property in a reasonable budget. When I contacted Balgores the agent Curtis was very knowledgeable of the market and helped me find my dream home. I would recommend Curtis to anyone searching for a new home.

Jimmy · 21 January 2021

5/5

Trustpilot

Allannah best agent ever

If you’re looking for a brilliant and pro active agent, who has experience and has the best interest of the seller and buyers you have to use Allannah at Balgores estate agents in Chelmsford. I am a single women and have been looking to sell my house and she arranged the viewing asap with my Tennant and fitted around her, also l could message her any time and she would respond asap even on Sunday.

Kay · 30 July 2023

5/5

Trustpilot

What a great service

What a great service Peter and Clair made it all so easy for us they are so helpful and reassuring and got me a great deal I will definitely use then again

Richard · 1 March 2023

5/5

Trustpilot

Best team in the area: if you're buying or selling use Balgores, you won't regret it!

Best team in the Havering area: if you're buying or selling use Balgores, you won't regret it!Donna, Peter and Claire at the Upminster branch were on top of all enquiries, made the process incredibly smooth, and got my purchase done. Buying a house is one of the most stressful things you can do, and having this dream team in my corner, took the stress off me completely: thank you to all!Having been through the process of buying and selling houses a few times now in Hornchurch and Upminster, I've dealt with a few local agents. The Balgores team are miles ahead of all the other estate agents - I've never had any problems with others in the area, but the service from Balgores, specifically Donna, Claire, Pete and Chris, was just perfection and noticeably more communicative and smoother than I've had before and actually made the process fun.

Customer · 11 February 2023

5/5

Trustpilot

Excellent experience!

Excellent experience! Was looked after all the way from getting the house valued, putting it on the market, arranging viewings and then the sale going through. Curtis Johnson kept in contact and answered all my queries quickly and efficiently. Have already recommended to a few people!

Ann · 21 January 2021

5/5

Google

Helen at stonegates was amazing and nothing was to much trouble. The whole team at stonegates were always more then helpful I highly recommend them .

Val · 12 July 2024

Agent replied · 12 July 2026

Thank you so much for your kind words. We are delighted to hear that you had such a positive experience dealing with the Stonegate team.

5/5

Trustpilot

I used Ric Burns of the Upminster…absolutely excellent

I used Ric Burns of the Upminster Office to act for my client in the sale of a probate property. The matter was very complicated but he was extremely helpful and professional throughout. Once we were in a position to proceed the matter went through quickly and efficiently at an excellent price. By then Ric had already done so much work in relation to the matter, and had helped by arranging regular visits to the property for insurance purposes . I cannot recommend highly enough.

Joanna · 21 January 2023

5/5

Trustpilot

Really good experience with balgores

Really good experience with balgores. Can't recommend them higher. Christian was great and communicated very well through my remortgage. Also brandon who reviewed my protection was thorough and helpful.

Steve · 24 April 2023

5/5

Trustpilot

Excellent service, the staff is amazing!!!

I have been served from Cemalie Doganca & Rohima Mia. I am very lucky to have them two, taking care of my case as they are always willing to spend time with me whenever I asked for help and are very friendly.They are very good at their job because they give me very good advices and always keep me updated.I wish all the best to these 2 ladies as they deserve the best, I can't find the words to describe how good they are.

Regina · 16 January 2023

5/5

Trustpilot

Donna Hickey is AMAZING

Donna Hickey is AMAZINGIn all honesty without Donna’s help with our sale and purchase we would never have progressed at the speed we did. She is an asset to the company and I cannot speak highly enough of her.

Emma · 16 March 2022

5/5

Trustpilot

Absolutely amazing service from Peter…

Absolutely amazing service from Peter and Claire, as a first time buyer they have both made the whole process run smoothly going above and beyond what was expected of them, with Peter replying to calls and emails out of his usual working hours and over the weekends always giving peace of mind when needed. Thank you both so much for everything, I don't think I could have done it without you. Michael.

Michael · 31 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Balgores Gravesend Gravesham

Has Balgores Gravesend won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.

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Send Balgores Gravesend a message.

What do you need help with?

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