Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWhat an unexpected 5* service!!!
I say unexpected as I, unfortunately, had a not so positive experience with Balgores years ago (apart from Pete, the mortgage guru, he's always been legendary!). When the house I wanted to view this time was with them I was a bit worried. So, before they even started they were on the back foot with me which highlights just how good the service was to turn my opinion on its head. I can't thank the team enough, Pete, Claire, Donna and of course the epic Dee...you are incredible at your jobs and helped make a stressful process as smooth and reassuring as possible... thank you, thank you, thank you!
Emilie · 24 October 2023
★★★★★ 5/5
TrustpilotAll the staff
All the staff, above all Ryan Perry was very helpful and friendly and professional, any issues were dealt with quickly and efficiently, with great simpathetic understanding. Thank you.
Mr · 16 May 2019
Agent replied · 27 December 2024
Hi Kultar,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your message along to Ryan. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
TrustpilotBrilliant and so helpful!
Joe Hayes at Balgores Brentwood was a true gem. Extremely helpful from start to finish. Such a joy to speak with and he managed to help keep the ball rolling throughout the entire process.Could not fault him at all. Highly recommended for anyone who is selling or buying a house through Balgores.
Penny · 4 September 2021
★★★★★ 1/5
GoogleUPDATED, according to agency reply:
These are the straightforward facts: You either provided the valuation I desired initially to attract me, with the intention of a manipulated price drop after …
Meggan · 16 September 2024
Agent replied · 29 May 2026
Dear Miss Mckenzie,
Thank you for your review, I assure you we take all feed back very seriously and … More
★★★★★ 5/5
GoogleI found the the team very efficient and responsive when sorting out my property. In particular Francesca and daniella were very helpful and organised in sorting it all out for me, and when I went in to the agency to collect my keys on the day they were both very warm and friendly to talk to. Excellent customer service.
Matthew · 22 June 2019
★★★★★ 5/5
GoogleI have used the mortgage broker (Ian Weedon) in the branch twice before to remortgage my property. Both times Ian made the mortgage process easy and stress free with regular updates so I knew where we were with the application. I also have recommended him to friends and family and he's doing my sons life cover. 5 star service
Ian · 22 June 2019
★★★★★ 5/5
TrustpilotExcellent Service
We sold last year through Balgores Dagenham and could not fault them. Having bought and sold in the past the experience with Balgores was above and beyond, and if we choose to move in the future we would definitely use them again.Thanks to Curtis and his team for making it all go so smoothly!
Ray · 22 January 2021
★★★★★ 5/5
GoogleThe service that I received from Daniella and her team from Balgores was above and beyond that I have received from any other agent. Our move went smoothly and every effort was made to ensure that we were comfortable and that everything had been dealt with, we cannot thank them enough :)
Emma · 22 June 2021
★★★★★ 5/5
GoogleI was very impressed by the service provided by the letting team at Balgores, everyone was so professional and helpful. A big thanks to Gavin for helping me sort out the final paperwork! A super speedy turnaround, from viewing to collecting the keys. I would highly recommend Balgores if you are looking for somewhere to rent!
Helen · 22 June 2020
★★★★★ 5/5
TrustpilotApproachable and hard working
I was looking to organise my life insurance along with my mortgage application. The staff at balgores were very approachable and helpful. In particular Lucy Jenkins put in a brilliant shift in chasing up my surgery for months on end in the respect of my life insurance.
Patrick · 6 April 2022
★★★★★ 5/5
TrustpilotOutstanding service
Balgores continues to provide an outstanding service. I have used the company for a number of years and had one change over of residents in my rented property. I find all staff helpful and knowledgeable, but have had most contact with Daniel Lawrence. He is always polite, informative and excellent at keeping me up to date with people viewing the property and progress with offers made on renting. I feel confident that the rental process is in safe hands with Balgores.
Louise · 16 September 2023
★★★★★ 5/5
GoogleWe contacted Balgores Gravesend and had the pleasure of being looked after by Daniella. From start to finish Daniella was professional, helpful and friendly - the perfect balance. We cannot recommend Daniella highly enough to anyone looking for a letting service. Five Stars thoroughly deserved
Stuart · 22 June 2022
★★★★★ 5/5
TrustpilotWe recently sold our property with Ricky Nelson of Balgores
We recently sold our property with Balgores and the agent who dealt with us was Ricky Nelson. I would not hesitate to recommend him as he was extremely professional and a pleasure to work with. Our property sold within 2 days thanks to Ricky’s help.
Graham · 17 June 2022
★★★★★ 5/5
TrustpilotVery happy with the service from start…
Very happy with the service from start to finish. Josh was there from the start and helped me several times throughout the process and Sarah was amazing helping get the purchase through for me. I don't think it would have been as smooth and as quick without her help. Thanks everyone.
Rosie · 26 June 2021
★★★★★ 5/5
TrustpilotMoving home
The process of moving into the property was smooth and seamless thanks to Emily Lane from Balgores (Chelmsford). She was extremely efficient and always responded to my queries promptly and accurately making the move the little bit easier
Tevin · 20 February 2023
★★★★★ 5/5
GoogleAn extremely helpful, friendly and professional team! Thanks to everyone during the sale of our property, especially Andrew and Frank!
Anisha · 13 May 2024
★★★★★ 5/5
TrustpilotAnika was the most helpful and informed…
Anika was the most helpful and informed advisor I could’ve asked for. She made the process extremely easy and clear to me being a first time buyer! Definitely recommend her to anyone looking for a mortgage advisor and wanting to feel secure in their decision!
Daisy · 11 May 2022
★★★★★ 4/5
GoogleSuper helpful with everything, well informed & reassuring to my partner who had not been through the rental process before. A more positive experience than I have had with some agencies in the past! Love the flat. Thanks to Gavin, Daniella & the team!
Meg · 22 June 2022
★★★★★ 5/5
GoogleDaniella and her team went above and beyond with helping us find a property. What should have been a really stressful time ended up being straight forward. Balgores are an absolute pleasure to deal with and I highly recommend them. Thank you Balgores !!!!!
Emma · 22 June 2022
★★★★★ 5/5
TrustpilotI used Balgores to sell my mums…
I used Balgores to sell my mums bungalow... the service was excellent from talking me through the probate process to completing the sale. Donna (Hickey) kept us up to date every step of the way and helped nudge the solicitors as and when needed...!! thanks Donna.
Ian · 14 March 2022
★★★★★ 4/5
TrustpilotAlly was personable and really helpful…
Ally was personable and really helpful with the advice of what insurance I needed and what I didn’t. With the products I selected he was thorough. Also saved me money … always a bonus. Highly recommend.
Angela · 12 April 2023
★★★★★ 5/5
TrustpilotWho is Linda that you replied to my review my name is Robert.
Great people to deal with, sold our House very fast without any problems. Big thanks to Nicki Newton who sorted everything out for us.
Robert · 24 May 2019
Agent replied · 27 December 2024
Hi Robert,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
TrustpilotBalgores Brentwood
Balgores Brentwood and Joe Hayes, excellent service and most of all Joe went above and beyond what he was required to do to assist my purchase can’t thank him and the balgores Brentwood team enough, highly recommend and wouldn’t go anywhere else.
Daryl · 25 July 2022
★★★★★ 5/5
TrustpilotBalgores Basildon
Great service from the team at Balgores Basildon. This is the second time we have used you to sell our property and both have been good experiences. Big shout out to Sarah Oakley, Josh Finch and Nyall Hayford for all their hard work, we are grateful for all your efforts!
Felicity · 24 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
