Trusted Agent profile · Gravesham
Verified
★★★★★
1,406 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER
Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,406 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
5/5
TrustpilotA big thanks to Balgores
I cannot praise Balgores enough,we completed during lockdown which wasn’t with out its challenges but the team at Balgores have been amazing ,a special thanks to Billy the manager who has been professional and exceptional keeping his finger on the pulse throughout the whole process ,I would highly recommend Balgores .A big thank you to the whole team.
5/5
TrustpilotBalgores Romford
Initially viewed a flat and when we realised we could afford something more Anj suggested we view a house just around the corner. Straight away Anj went to get the keys to show us around, and this is the house we ended up purchasing. Very accommodating and helpful, all the way through the process. Would definitely recommend! Thanks.
5/5
TrustpilotPeterWalker and Claire Dartnell
Peter Walker and Claire Dartnell at MAB were really professional at arranging our mortgage, this is not the first time they have done this for me and if I ever move again it won't be the last, everything was very clearly explained they were always available to answer my questions, the whole mortgage process can be fairly painful but the team MAB.org do everything possible to reduce the stress, thank you both
5/5
GoogleI am fully satisfied Andrew was very helpful, gentle, and professional from viewing up to key submission …
5/5
GoogleI would like to shout out 2 people in particular. Jo and Daniella went above and beyond to get my dream home. They worked all the hours under the sun and were always so responsive, even when they should have been resting. Thank you so much to these ladies - they deserve some real recognition from the company - ash
4/5
TrustpilotI found that Tom was extremely helpful…
I found that Tom was extremely helpful and such a very polite young man I would have no problem with dealing with Tom and certainly recommending him to any future friends and colleagues. He rang me back when he said he would and anything that was asked of him he carried out. Thank you so much Tom for your kindnessMrs Sue Robinson
5/5
TrustpilotWe have recently sold our house through Balgores Upminster…
We have recently sold our house through Balgores at Upminster. Chris was absolutely brilliant, really professional and helpful throughout the sale, nothing was too much trouble. Also Donna the Sales Progressor was also excellent, keeping us updated all the time. Would definitely recommend Balgores.
1/5
Trustpilotshit compani
I contacted them, they know absolutely nothing about the property being sold, i.e., how can I not know about leasehold, council tax, they say they will call back, but they never call back
5/5
GoogleThanks to all the team for all the hard work they put in to selling my home, making the sale go as smoothly as possible. I found the staff helpful and courteous at all stages of the transaction. I'm now settled in my new home which, without the swift and professional actions of Kam and his team, we may not have secured.
5/5
TrustpilotBrilliant service Balgores Hornchurch.
The service Balgores Hornchurch provided was amazing from start to finish. Especially Charlie who was extremely helpful and was always contactable during the whole process. He was always willing to open up the property we were buying and gave us regular updates on the purchase progress of our first home. We would highly recommend Balgores. Thank you for your hard work Charlie.
5/5
TrustpilotA brilliant team
Would highly recommend - the marketing and viewings were handled brilliantly by Josh, Niall and team - they were an absolute pleasure to deal with and couldn't do too much for us, and then Sarah went above and beyond to help us get to exchange, keeping momentum up and removing a lot of the hassle.
5/5
TrustpilotPeter Walker in the mortgage department…
Peter Walker in the mortgage department team is exceptional. His extremely knowledgeable, informative and will go over and above to make sure that , you get your needs met.I have never in my 20 years of mortgaging and re-mortgaging had such , great level of customer care. Peter , you are , outstanding!. To Balgores SMT - thank you for a seasoned mortgage broker.
5/5
TrustpilotRecently sold and purchased a house…
Recently sold and purchased a house with Balgores. Great service from start to finish. Nothing was too much trouble, kept up to date with everything on a regular basis. Chris and Jess were extremely helpful and Donna in sales progression was very efficient too. Would definitely recommend this estate agent.
5/5
GoogleA very professional and efficient service from Frank and the team at Balgores Gravesend. Frank went above and beyond with my house purchase.Highly recommended.
5/5
TrustpilotI have received a fantastic service…
I have received a fantastic service from the team. Donna has been a superstar and the Dee and Viktor to. If I could give 10 stars I would. Would like to give a big thank you to the whole team and was a pleasure working with them all.
5/5
TrustpilotI have rented through Balgores twice…
I have rented through Balgores twice now and can honestly say that Toni has been excellent, helpful and approachable, she booked me in for a viewing the same morning I approached her and that house is soon to be my home, I cannot thank her or rate her and the team enough. Would recommend to anyone. Rosaria
5/5
GoogleExcellent service, extremely efficient and friendly staff team.
A huge thanks from our Consett team for the 5 star review!
5/5
GoogleThe staff at Woodham Ferrers branch were very helpful
Good afternoon, We are delighted to hear our Woodham Ferrers team were so helpful. Thank you for your positive feedback. … More
1/5
TrustpilotDO NOT USE THIS AGENT THEY ARE LIARS
DO NOT USE THIS AGENT THEY ARE LIARS I viewed the property and it was confirmed and I was waiting for the documents for a week my phone calls and then Nikola who was supposed to send me the documents lied and then said the property was offered to someone else after we had a agreement
5/5
TrustpilotOur estate agent was great
Our estate agent was great, very organised and prompt responses to emails, helpful during the buying process and good communication. Would definitely use them again in the future.
5/5
TrustpilotAmazing service and guidance from Donna…
Amazing service and guidance from Donna Hickey, Claire Dartnell, Chole and Peter Walker at the Upmister branch. At the time I was first time buyers and they all made the whole process go Smoothly for me. Any queries we had they answered it straight away and were very professional. The entire team took great responsibility of my journey for buying my house and treated the process as if it was their own journey. I honestly cannot thank them enough and would definitely recommend their services.
5/5
TrustpilotWe would like to say massive Thanks for…
We would like to say massive Thanks for the sellers team at the Romford Branch. A massive thank you to Kellee Newman and Louise Gibson who were with us throughout the process of buying our house. Great Professionals. Highly recommended their service.Milen and Diana.
5/5
TrustpilotEasy, helpful and professional
We just exchanged on our property in Elm Park. Donna was instrumental in making this happen in such a short timeframe. She answered my emails and concerns quickly and comprehensively. Thank you so much, Donna and the Balgores team.
5/5
TrustpilotA massive thank you to Pete and Claire…
A massive thank you to Pete and Claire for their help on my remortgage. Always so efficient and helpful. Brilliant service as always, repeat customer for 5 years now.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.
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