5/5
GoogleVery efficient service would highly recommend.
Agent replied · 11 May 2026
Good afternoon, Thank you for recommending our Gravesend branch. We appreciate your positive feedback and the trust you've placed in our team. … More
Trusted Agent profile · Gravesham
Verified
Balgores Gravesend Gravesham reviews
★★★★★
1,406 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER
Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,406 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotMortgage advisor
Great team. The whole process was explained from day one and made simple. There was no hidden cost. They were very helpful and even went all the way to help with further unexpected issue. Would definitely recommend for their service. Thank you Abi & Mackenzie
5/5
GoogleThe team have been tremendous and I would heartily recommend buying from them!
Agent replied · 30 July 2026
Thank you for your kind words! We're delighted you had a great experience with our team.
5/5
TrustpilotBalgores Hornchurch were fantastic
I would definitely recommend Balgores Hornchurch. The whole team are extremely professional and hardworking. Selling a property can be a really stressful process but I felt supported and looked after throughout. Thank you to Billy and Callum for your passion, great personalities and knowledge. Thank you to Donna (Sale Progressor) who worked tirelessly on our behalf - your reassuring phone calls were priceless!
5/5
TrustpilotThank you Joe at Brentwood
Joe at Brentwood has worked hard to get our purchase through as fast as possible. His communication has been spot on and we can’t recommend him enough. He’s friendly and professional and supported us to make the process as stress-free as possible. Joe is someone who goes above and beyond. Thank you.
5/5
TrustpilotThank you to Donna in after sales.
Thank you to Donna in after sales for her help in navigating a particularly difficult chain. I am sorry if I was terribly annoying! We got there in the end.
5/5
GoogleVery professional estate agents with a personal touch. Andrew made us feel very confident about the sale of our house. He managed to find a buyer within 3 days of the viewings! We are very happy we decided to use Balgores Estate Agents Gravesend.
5/5
TrustpilotThank you Joe Hayes @Balgores for outstanding service
Thank you Joe Hayes @Balgores for selling our house so professionally. Excellent service and communication all of the time. A pleasure to use and always at the end of the phone. Excellent at chasing up progress and people when necessary. I would unreservedly recommend Balgores to anyone. Never let us down and were professionals all the way through. Thank You very much.
5/5
GoogleHighly recommended agency, thank you Carlos for your support and prompt assistance when needed. Also, our landlord was very helpful, thank you for everything that was done for us!
5/5
TrustpilotJoe Hayes Brentwood
Joe Hayes at Balgores Brentwood was brilliant during our purchase process. He was very efficient in chasing people up to get us to the point of exchange, and always got back to me when he said he would. He was friendly from the outset and very reliable. We would certainly look to use Balgores again in the future for our property needs.
5/5
TrustpilotHighly Recommend
We recently sold a property with Josh at Balgores, Josh was brilliant, he was very professional and dealt with the process quickly before then passing it to Sarah the Sales Progressor to continue the sale. Sarah was also brilliant, she dealt with our sale amazingly and was so helpful with any issues we had. We can't recommend these two highly enough!!
1/5
TrustpilotAbsolutely terrible!!!
I inherited Balgores when they bought out my property management company, and it has been the worst experience ever. If i could give them zero stars I would. Do not let Balgores manage your property because my experience with them is that they don’t give a damn, and just collect your money every month. An inspection was not done of my rental house in two years, they “forgot” to pay me for three months, and then when I requested my rent they shorted me a month until I requested they rectify it, they have charged me double for repairs, won’t give me copies of documents because “they are in storage”, and don’t attend to hazardous items on property inspections until you bring them to their attention, etc. It has just been a complete nightmare!!!!!Update March 2024I requested that I get my property back in March 2022, via an email to Paul Loding, regional lettings manager. I don't believe that initiated the process because he never responded to my request. Six months later, I made the same request to Amanda Farmer, and I believe that she got the ball rolling. I have a 12 month lease with a clause stating that I would get my property back with the tenants rehoused in approximately 60 days. It is 2 years later, and I keep being told that the council has nowhere to put the tenant. I have not had an increase in my rent in 8 years so I know that I am not getting the fair market value in rent. I feel that I have been misled because I was not told that the 60 days could be two years or more, as far as getting my house back vacant, as I would never have signed up for that. It is as though it is not my property. I am very upset as I cannot sell my property as I had planned. Their resolution is to advise me to get a solicitor! I would advise everyone not to enter into any letting contracts with Balgores. Furthermore, I am not getting copies of contractor invoices that I have been asking for since October of 2023. I don't know why that is an issue with Balgores, as the previous company was transparent and would freely provide me with contractor invoices promptly.
5/5
TrustpilotUpminster Branch
Would like to say a massive thank you to Peter, Donna, Claire and Abbie from the Upminster Branch. The teams help and efforts in securing our first property made the process so much easier! Would have no hesitation in using Balgores again in the future! GC & HL
5/5
GoogleExtremely pleased with the professional, friendly team at JW Wood, Consett. Very helpful indeed.
Agent replied · 30 July 2026
A lovely review thank you. Wish you the best.
5/5
GoogleThe service I have received within the last six months with stone gate have been impeccable. They are always at hand for anything we have needed especially during this weekend. Unfortunately, due to my own mistakes, we had an emergency and …
Agent replied · 12 July 2026
Thank you so much for your kind words. We are delighted to hear that you had such a positive experience dealing with the Stonegate team.
5/5
GoogleThe team at Stonegates have really exceeded my expectations as I have gone through the process of selling a property as part of an estate in Letchworth. James, Keith, Anne, et al have provided a professional and friendly service and have …
Agent replied · 12 July 2026
Thank you so much for your kind words. We are delighted to hear that you had such a positive experience dealing with the Stonegate team.
5/5
TrustpilotExcellent service
Excellent service from Joe Hayes and the team at Brentwood. All staff we spoke to were helpful and friendly during the sale process. Joe was always calm and reassuring during what was for us a very stressful time! He helped speed things up before exchange when things became a little complicated! No hesitation whatsoever in recommending them!
5/5
TrustpilotExcellent team
Excellent team, special thanks to Peter Walker and Claire Dartnell. Keeping us updated during the whole buying process and stress free.
5/5
TrustpilotA big thank you to Balgores at Hornchurch.
A big thank you to Kellee Newman and Donna Hickey and team at Balgores Property in Hornchurch. There dedication was much appreciated and they were always at the end of a phone with good advice and help. We definitely couldn't have done it without them. They come highly recommended. Best wishes to you both.
5/5
TrustpilotI have just worked with Sam from…
I have just worked with Sam from Brentwood on a case together and his communication between me and the client was amazing, clients were always kept up to date and in return we have now exchanged. Thanks Sam!
1/5
TrustpilotExtremely unprofessional
Extremely unprofessional, like others have similarly experienced, they do not respond to email enquiries nor telephone calls. Rather u helpful and abrupt when you contact on their social media and only reply on there as it’s a public platform. I will never recommend this business and I will make sure others know how they act towards potential tenants, maybe they discriminate against a certain group, who knows. But sadly, a very negative experience and for that I will never recommend this company. They also then remove any comments with negative experiences shared on their social media.
5/5
GoogleI would completely recommend Balgores Estate Agent, Andrew has been fantastic, went live on the Wednesday had viewing on the Saturday , had fantastic offers. And accepted offer. As I said Andrew was professional and friendly. So glad I went with Balgores ,
5/5
TrustpilotPurchase completed in under 6 weeks!
Purchase completed in under 6 weeks! James was brilliant in handling the initial viewing and negotiations to help us secure the property the same evening! Donna was superb in talking to both sides and chasing docs to avoid any delays. The office are always on the ball with calls & emails, I couldn't ask for more from an estate agent!
5/5
TrustpilotBalgores Chelmsford were amazing
Balgores Chelmsford were amazing, after a complicated sale they were so helpful and supportive. Richard and Sarah kept us informed every step of the way
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Balgores Gravesend Gravesham
Has Balgores Gravesend won any awards?
Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.
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