5/5
We've worked with Carlos, our letting manager, for a number of years now. We've had brilliant service from him; he's very prompt and thorough with his email responses. We would definitely recommend their services.

Trusted Agent profile · Gravesham
Verified
★★★★★
1,406 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER
Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,406 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
5/5
We've worked with Carlos, our letting manager, for a number of years now. We've had brilliant service from him; he's very prompt and thorough with his email responses. We would definitely recommend their services.
5/5
My first contact with lndia gave me the impression of being in a safe hands. You were very polite and patient when it comes to giving a detailed explanations. I truly recommend you for every migrant. Balgores letting company got an icon in you. Thanks so much India.
5/5
From start to finish the service and professionalism were excellent a big thank you to Frank who guided us all the way and gave us updates at every stage would definitely recommend Balgores to anyone wanting to sell there property a big thank you from both of us
5/5
Thanks Reece for helping with the…
Thanks Reece for helping with the property you were very professional with your services. I will recommend more people to Balgores you are exceptional and reliable. Thanks once again.
4/5
Balgores reliable, positive and lots of communications
Was kept informed throughout. Dee at Balgores were very helpful dealing with my son Photos of the house were most impressive. A good sale fee was higher than wanted but able to negotiate. So it was a good experience.
Hi Frances,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
Very proactive, accessible and amenable team
I had a positive experience with Balgores Property. My first experience was with Peter Walker and his understanding of the property market and mortgages in particular swayed me to pay a premium for his service even though I previously had two other cheaper/free advisors lined up. He was very accessible and responsive and his overall demeanor was assuring. He was also very available throughout the process to respond to our numerous questions anytime. Most importantly, he helped us negotiate a further 3.5% reduction in the property value after the bank's survey. Also, the team assisted us with the insurance covers and we're guided with respect to all our available options which helped us make informed decisions. I know I'm a very difficult person to please but this team went over and beyond to provide good and exceptional service to us during our property purchase process. I would recommend them any day as they were a big part of us not experiencing any frustrations during our house purchase journey. Tomisin
5/5
Helpful throughout the process
Marie at the South Woodham Ferrers Branch was great, she stayed in touch throughout the process and kept us well informed with proceedings. Would definitely be happy to use them again for the next move if the need arises.
Hi Adam & Anna,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises over to Marie - please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
A all round excellent service from…
A all round excellent service from Balgores especially Ryan can’t say thank you enough for your help in purchasing our new home will definitely recommend anyone to use these guys they really on the ball and know their stuff
Hi Salim! Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your message along to Ryan at our Romford branch.Please do not hesitate to contact us in the future if you're looking to buy or sell again. All the best, Bradley
5/5
Lewis & Hayley
Lewis was very helpful in breaking down the mortgage process and supporting all the way through to the offer and Hayley is always keeping me updated of happenings . They team made the process less stressful. I will surely recommend family and friends and will be using the services again.
5/5
Mortgage advisor
Having used other advisers previously, I was recommended Gemma from someone.What a pleasure, quick to respond and was very able to answer all my questions. She managed to sort my mortgage in less than a month. Great service, cannot recommend enough. Also big thank you to rohima for her excellent work.
5/5
Very friendly and helpful staff would recommend JW Woods Consett thank you
Thanks for the 5* review Susan, we hope your sale progresses quickly.
5/5
Denise Peace and all the team have been great. Thank you ALL
Thanks Angela :)
5/5
Would highly recommend jww. The staff are great and very helpful. A 5 star rating
Thanks Carl for the 5 star review. It was a pleasure helping you.
5/5
I would highly recommend Reece Woodhall…
I would highly recommend Reece Woodhall to turn to at Balgores property for help in regards of any queries you have. Our moving in went super smooth from the moment we found a property on their website, all thanks to Reece.
5/5
MASSIVE thanks to Joe
MASSIVE thanks to Joe! He is a true gentleman and man of the word. Literally made it sooo easy for us(first time buyers). Always in touch, always gets the job done. Never seen such a good agent in my life!
5/5
My partner and I recently bought our first home with Balgores. We want to say a huge thanks to Oliver in helping us through the process. You were quick to help with any queries and very informative throughout. Thank you for helping us purchase our new home!
5/5
Amazing service
I can not recommend Abbie, Donna and the team @ balgores enough. Abbie was amazing and made buying our new home relaxing and stress free. She has been in contact the whole time and always happy to help me even on her days off!!!!Thank you again, we absolutely love our new home x
5/5
Very impressed by the professional service we received from Balgores. Andrew was supportive to us throughout the process of both selling our property and the purchase of our new home. Estate Agents often get a bad press, but our experience was of a very efficient and helpful company that we would use again and would gladly recommend.
1/5
This is from a perspective of someone…
This is from a perspective of someone who worked at Balgores and saw how clients and buyers were treated as as staff.i left Balgores this month due to being sworn at a lot in the office as well as shouted at I was spoken to in a certain way and I had enough of this I noticed that the men in the office wouldn’t help the lady vendors or buyers as much and did they didn’t get mortgage/ solicitors out of them then they wouldn’t get the property! Unfortunately this is just how it is I handed my resignation in and moved company’s they said not to work my notice period as I’m a “competitor” now with the new company and said I would be paid the same as they have already threatened me with no pay for a week even though I did work that last week. It’s a awful company over all such a shame as Essex office is lovely Gravesend however not so much
5/5
All the staff have been very kind and helpfull to me .very informative giving answers to all my questions
5/5
If I could give six stars I would
If I could give six stars I would! Great service from valuation to handing keys over on move day. Billy and his team where extremely attentive & professional throughout. I cant speak highly enough of Balgores of Hornchurch.
Hi Matt,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praise along to Billy! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
4/5
Claire commination with me was very professional and supportive. I was able to reach when need be
Thank you for your feedback! We're delighted to hear that Claire's professional and supportive communication made it easy for you to stay connected when needed.
5/5
Can not recommend Balgores highly enough. Fantastic communication and service throughout. Particular thanks to Frank who went above and beyond in helping us secure the …
5/5
Having used a number of estate agents over the years, we found Balgores to be the best we've dealt with. What impressed us was the research, obvious experience and communication in selling our property. All the staff were good, but special thanks to Jason and Frank.
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Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.
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