Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHi, I have no words to thanks and appreciate Daniella @ Balgores Gravesend for her amazing support and care from beginning until the day end we had to let a property. We were not physically present in Town when we started communication with Daniella but she had made it super easy for us to manage all of this. She is no doubt an amazing lettings manager and has a lot of experience and professionalism, she was a blessing for us when we were searching for property and I wish her very best wishes for her great success. Thanks again Daniella for your care and support, stay happy always 😊💐
M · 22 June 2023
★★★★★ 5/5
TrustpilotHIGHLY RECOMMENDED!
Highly recommended! Undoubtedly the best service i’ve received, having spoken to multiple companies in terms of my lend and where i was at. The enthusiasm and personal touch delivered by their mortgage team and more specifically Cemalie (Gemma) goes unmatched. She really supported me throughout the process, even after delivering their service made a conscious effort to keep track of my progress and offer advice.
These are people that love what they do and its not just another paycheque.
Des · 19 July 2023
★★★★★ 5/5
TrustpilotGreat thanks to Jay and team at Hornchurch
Great thanks to Jay and team at Hornchurch last weekend (14th May '22). Kept me updated about appointment and conducted a great viewing experience. Jay really did a great job of showing and describing the property (someting we don't always experience). Great job.
Denis · 16 May 2022
★★★★★ 5/5
GoogleWe recently sold through Balgores, Frank and Jason were excellent throughout the whole process, would highly recommend.
Clive · 29 May 2024
★★★★★ 5/5
TrustpilotBilly was great all the way through and…
Billy was great all the way through and worked very hard to get my purchase over the line. Always kept me up to date with what was going on at every step.
Simon · 16 June 2023
★★★★★ 5/5
TrustpilotWas very impressed with Ricky Nelson…
Was very impressed with Ricky Nelson from Chelmsford Balgores. The communication was excellent and we were kept informed all the way through the sale of the property. The property was sold within 7 weeks of the viewing.Can not recommend Ricky and the team at Balgores highly enough.
Sharon · 14 September 2021
★★★★★ 5/5
TrustpilotThank you Balgores Basildon especially…
Thank you Balgores Basildon especially Sarah , very efficient at her job and honest which is extremely hard to get now , stopped at nothing to help us out. Extremely happy and would recommend to buyers , thanks Lee and Sarah
Lee · 20 July 2022
★★★★★ 5/5
GoogleExcellent service, Frank is professional and friendly. He kept me informed throughout the process. Went above and beyond for us. 5*+. Always kept us in the loop. Answered any questions/queries asap and pushed the exchange a week early.
Would highly recommend. And will use in future.
Thanks Frank
Jag · 22 June 2021
★★★★★ 5/5
TrustpilotHannah Potter has been amazing I highly…
Hannah Potter has been amazing I highly recommend her. She has been great extremely with working to tight deadlines and ensuring the solicitors and her client are updated throughout every stage of the process. I am extremely thankful. I am now days away from moving into my home!
Aisha · 21 June 2021
★★★★★ 5/5
TrustpilotExcellent service throughout
Excellent service throughout. We dealt with Michael who always made sure we were kept up to date with all feedback and what was happening. Once sold the service was equally good and we relied on Michael rather than our solicitor for updates.We would highly recommend Balgores at Brentwood
Robert · 15 June 2021
★★★★★ 5/5
GoogleReally recommend Balogores estate agents, really professional and friendly staff. Particularly India, Daniella, and Emily any questions we had they were more than happy to answer very quickly and very supportive.
Charlie · 22 June 2023
★★★★★ 1/5
TrustpilotUnderpricing for quick sale and commission
Balgores agent grossly underpriced my property. Simply looking for a quick sale and thus quick commission. Took me for a fool. Will put property with another estate agent, who priced it accurately.
Roop · 15 August 2025
★★★★★ 5/5
TrustpilotHuge thanks to the Hornchurch team…
Huge thanks to the Hornchurch team especially Deepuk and Donna who totally owned the sale of my Fathers house and pulled out all the stops to get the job done at best possible price . Guys you were fab.
Martin · 21 September 2022
★★★★★ 5/5
TrustpilotExcellent mortgage advisors
Glenn and Claire were really helpful sorting out my mortgage to buy a property. Excellent service. Regular update and clear communication. Really happy with them
Shuvamay · 22 November 2023
★★★★★ 5/5
TrustpilotExcellent advice and service
I have used Michael a couple of times and he is very knowledgeable about the mortgage market and gives excellent advice. Both he and Mackenzie were always available whenever I needed them throughout the mortgage application process, which was very assuring and really sets them apart as excellent advisors.
Damian · 24 February 2021
★★★★★ 5/5
TrustpilotI would highly recommend Balgores…
I would highly recommend Balgores Property Hornchurch especially Jay for helping us find our new home and was alway helpful and willing to assist viewings etc. Christian (mortgage advisor) was also very approachable and the whole mortgage process was very quick and painless.
David · 10 March 2022
★★★★★ 5/5
TrustpilotAs someone who has purchased a property…
As someone who has purchased a property from Balgores I’d like to thank Sarah Oakley from the Basildon branch who has been my best friend throughout this. She has constantly kept me up to date, given me more information than most people, chased people and kept me sane....
Joanne · 21 April 2021
★★★★★ 5/5
TrustpilotSterling performance
Kurt and his team were professional at the least and above and beyond at the most. They even offered to put out a selection of biscuits for us, but on a diet so...Anyway, if I ever move away from this splendid area I will be going back to them.
Jim · 21 January 2021
★★★★★ 5/5
GoogleBalgores Estate Agents were extremely helpful and found us an amazing annexe in a quiet rural location. They responded to all our enquiries quickly and in detail. Overall they were genuinely the best estate agents I have dealt with in the six years I have been renting.
Cjay · 22 June 2021
★★★★★ 5/5
GoogleFrank and Jason had been really professional and very helpful. Frank has been supportive right from day 1 whilst Jason made sure things are progressing well. All in all really happy with the service offered and would't hesitate to say they're the best in Gravesend. Highly recommended!
Sanjay · 22 June 2021
★★★★★ 5/5
GoogleBalgores work hard to get things moving, keep you updated on the progress of your application and current affairs ( covid 19 regulations etc ). Gavin is especially good at making sure you get things done also. The process was smooth and easy moving in with balgores.
Daniel · 22 June 2021
★★★★★ 5/5
GoogleMy family and I were in the position to find an affordable place where to stay while our own house is under full refurbishment.
Balgores and particularly Gavin helped us in finding the perfect place for us in less than 10 days.
I will be forever grateful to them.
Highly recommended.
MamaJazz · 22 June 2020
★★★★★ 1/5
TrustpilotBe afraid, very afraid..........
I unfortunatly chose Balgores as my managing agent.
So many issues, nothing ever compleated professionally.
The two "ultra ideal" tenants moved five people in on day one (no checks)
The tenants gurantor was again not checked, later found to be dutch national, no chance of ever getting anything off him since brexit.
Landlord rent/legal protection insurance not taken out despite taking the fee for three years. When we came to claim, the company had not been paid. Balgores response was to cancel our management contract!!!!
We had to use bailiffs to get tenents out - cost a fortune in lost rent etc.
Even getting the ideal tenents deposite back was a fiasco.
We then took Balgores to court, they settled out of court so as no CCJ would appear against them.
This company is incompetant at a level that cannot be described, I have email addesses of 20+ different staff, staff turnover is a good indicator of a useless company. Unsurprisingly any problem was always due to someone who had left.
I ended up actually feeling sorry for the staff, the way you feel pity for alcoholics/drug addict and homeless people - lives out of control - people who need help to sort out the mess they cannot even comprehend.
If your a landlord - join NRLA - saved my life.
John · 20 April 2023
★★★★★ 5/5
GoogleSecond time trying to rent and Gavin & Daniella made the whole process effortless. We had such a bad experience first time round but Balgores really did make a difference this time round. Would highly recommended them at all costs!!
Johanna · 22 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
