Balgores Gravesend Gravesham reviews

★★★★★ 5/5

Trustpilot

I sold my property with these and I…

I sold my property with these and I really couldn’t of wished for any better. I dealt with Donna hickey and Richard and they was both so professional and everything we could of hoped for. If it wasn’t for donna I really don’t believe I would of completed as she was outstanding, she went above and beyond to help. She chased day in day out as the chain was quiet long and messy. I do believe she also done everyone else’s job also! We really would love to say thank you to the whole team!

Ashley · 22 April 2022

★★★★★ 5/5

Google

Great communication, constant updates and comfort in each steps. Feel valued and appreciated, we were served by Julie, located in Consett. We love the home and process has been so far, straight forward and quick. Thank you JW Wood

P · 30 July 2025

★★★★★ 1/5

Google

I instructed this estate agent for a tenant-find service and the service fell well below expected standards throughout the entire process. I would not recommend Balgores Gravesend at all. …

SK · 16 July 2026

★★★★★ 5/5

Google

Carlos has been the property manager of our house for over 5 years now and we trust him completely with this. He has been very supportive of us as first time landlords and been happy to offer advice when we have asked, he gives us regular …

Jenny · 16 September 2024

★★★★★ 5/5

Google

I feel I must share my selling and purchasing experience as I can’t praise Andrew and his team at Balgores enough for a making this transition go so smoothly for me. After losing my husband, I felt it was time to move from a house to a …

Doreen · 30 August 2024

★★★★★ 5/5

Trustpilot

Polly J

This is the second time we have used Balgores Hornchurch Lettings. Starr West was the lady who helped us find the right tenant for our property and I have to say she is truly a star 🌟 She was always attentive, very helpful and efficient when we had any questions or queries. She went through the letting process thoroughly and was always happy to help. This lady is a true asset to Balgores and will excel in this field. Thank for all your help Starr and I wish you all the best going forward 🙂

Polly · 5 April 2022

★★★★★ 5/5

Trustpilot

Mortgage advisor Abigail Cowlishaw and…

Mortgage advisor Abigail Cowlishaw and team, were really helpful, supportive and quick in their response &work. I really appreciate their quick response throughout the process help us to finish all the formalities within 2-3 months. Thanks Abi

Paridhi · 6 February 2025

★★★★★ 5/5

Trustpilot

Fantastic service and very efficient…

Today we exchanged on our property using Balgores Hornchurch, 2 months after accepting offer!! Sale was slow at start but Billy at Balgores was persistent, continued to change things up and drive up interest, very knowledgeable of local market and also ensured only genuine buyers was shown round. After sale Donna picked up progression and was very good in pushing through the exchange swiftly, constantly providing regular updates and always available. Overall been very impressed with service and best we have used in all our purchases. Highly recommend

Lee · 30 March 2022

★★★★★ 5/5

Google

I had a very stressful experience when buying my first home. Unfortunately, I had a few different agents helping me through the process one in particular which made my already stressful process worse. …

Rebekah · 16 September 2025

★★★★★ 5/5

Trustpilot

Excellent work by Jay and Donna

I am not the kind of person who writes review but had to do this one for Jay @ Hornchurch and Donna. They both have been amazing. Jay was always there to help and this house purchase would have fallen through without the help of Donna. She is an excellent progress chaser. She kept me informed all throughout the process and went the extra mile to get things done. I have used other high street agent and no comes even close to the service provided by Both Jay and Donna. They are both doing an excellent job and if I was to ever look for an agent I will only be using Balgores Hornchurch.

Subhiya · 11 March 2022

★★★★★ 5/5

Trustpilot

Balgores marketed and sold our property…

Balgores marketed and sold our property in basildon, from start to finish all staff were professional and happy to help. Special mention to Sarah Oakley who is a real asset to the sale process. All front of house staff are very good and keep you well informed in what is a lengthy and stressful process. Well done all, Marcus.

Marcus · 23 May 2019

★★★★★ 5/5

Trustpilot

Fantastic

I would like to say a huge thank you to Sarah Oakley of Balgores. Sarah is very professional, hardworking and great with communication. Sarah went above and beyond to make our sale and purchase go as smoothly as possible. She put in a lot of hard work constantly chasing the chain and speaking to solicitors and constantly kept us updated all the way though. I would definitely recommend using Sarah and her team. Thank you so much Sarah, we really did appreciate everything you did for us.

Kelly · 2 March 2022

★★★★★ 5/5

Trustpilot

I Sold my house through Balgores

I Sold my house through Balgores, and I couldn't of been Happier with the service. The office team kept me updated every day, every hour in fact!without them we wouldn't of even been moved in yet let alone saved the stamp duty that we did because they was so fast and efficient. If i ever move again, I will without a doubt be using Balgores.Thank you so much to Sarah especially, and all the other Basildon office who helped :)Thank YouHollie Spooner

Hollie · 24 February 2022

★★★★★ 5/5

Google

From the first enquiry about a property For Sale, to a thorough understanding of our position and great responsiveness from Claire Richardson the Branch Manager regards ID etc... great experience, we will definitely buy again

Jackie · 30 August 2025

★★★★★ 5/5

Google

I used Balgores to sell my property. Andrew and the team were exceptional, not only in selling my property at a great price, but also assisting with the bumps in the road on our onward purchase. Andrew went above and beyond to assist throughout the whole process and I cannot recommend Balgores enough!

Charlotte · 13 May 2024

★★★★★ 5/5

Google

We recently purchased a house through Balgores, who were the selling agents, and although I don’t usually leave reviews, our experience was so positive that I felt compelled to. …

Adam · 16 October 2025

★★★★★ 5/5

Google

Andre demonstrated exceptional professionalism and dedication in facilitating our tenancy setup. From the initial inquiry to the final paperwork, he ensured every step was handled with precision and clarity. Andre's responsiveness and …

Rihan · 16 September 2025

★★★★★ 5/5

Trustpilot

A huge thank you to Kellee and Donna!

We had an absolute nightmare of a time trying to sell our house for various reasons outside of our control (and Balgores' control for that matter)- land registry problems, an unprofessional solicitor on the other side, etc. etc. 2 sales fell through and the one that did finally go through took almost 6 months. I honestly think if we had had any other estate agents we would have simply given up. They didn't lose patience with us or our house and kept on going, getting us a decent price in the end.Kellee is an absolute professional- viewings were always lined up quickly and the communication was super. She even looked after our house when we moved abroad.Donna pushed everything through tirelessly and saved my sanity in the process! She is absolutely wonderful to work with.A huge thank you to both of you and everyone at Balgores!!

J.D · 5 February 2022

★★★★★ 5/5

Trustpilot

Excellent service from Balgores, Hornchurch.

From the start Kellee was professional and very keen to sell our property.Her valuation was the same as another few estate agents, apart from one who severely undervalued. We used Balgores (Hornchurch) because Kellee shone through. Numerous viewings were arranged very quickly by her team, and Balgores did all the viewings backed up with regular communication.Dan of MAB was superb from start to finish with our mortgage. Donna Hickey was fantastic through the stressful last stages of the sale to completion. Balgores knew we were buying our next property via another estate agent, but they did not hound us. Well done Balgores, you've chalked up another happy customer.We would certainly recommend Kellee and her team at Hornchurch.

Pete · 5 February 2022

★★★★★ 5/5

Google

Very efficient and unfailingly polite and pleasant. Kept me informed throughout.

Ken · 30 March 2026

★★★★★ 5/5

Trustpilot

Would recommend 👍🏼

Christian and his team took over our mortgage application following some severe incompetence from our previous broker. Christian was very prompt with his correspondence throughout the process of restarting our entire application and although we were incredibly upset about having to do this, he ensured the process was as painless as possible. We got things over the line within 3 weeks which we were very happy with. I would recommend Christian and his team to anyone with mortgage needs.

W.H · 8 March 2022

★★★★★ 5/5

Trustpilot

Hornchurch Branch

My first time in selling a property and Donna was truly amazing. It was a very lengthy process with a few complications but Donna was so understanding, supportive and mostly reassuring. She answered every email I sent instantly and went above and beyond to make sure the sale went through smoothly. If I was buying or selling another property I wouldn’t hesitate to use Balgores and would highly recommended them also.

Vicky · 1 February 2023

★★★★★ 5/5

Trustpilot

Balgores Romford team

Glenn Hardie was our mortgage broker and Bobby Taylor our estate agent. A brilliant team! Glenn was very professional and thorough, spending a lot of time explaining our available mortgage options and always making himself available for any questions. Ultimately helping us in securing a financial product with a very good interest rate!Bobby likewise is very professional and proactive. In fact the house we have just purchased was put forward to us by Bobby who arranged a viewing. We would not have viewed this property otherwise. He is always available for questions and throughout the transaction has been brilliant support in liaising with our surveyor, lawyers and providing us access to the property when required. A great service from a brilliant team!

M · 14 December 2021

★★★★★ 5/5

Google

Recently started to rent through Balgores.The team (Daniella and Andre Treserden)have been excellent.They have been very helpful and friendly.They have been quick to respond to emails and any questions we had. …

Simon · 16 September 2025