Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI bought 2 properties through this…
I bought 2 properties through this Agent and dealt with Conor in the Gravesend Branch who I found to be extremely helpful and professional in his manner and nothing was too much trouble for him with any queries or concerns I had about my purchases. I would certainly deal with him again when I either look to buy or sell in the future. Thank you Conor.
Mrs · 23 May 2019
Agent replied · 27 December 2024
Hi Mrs McDonald,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Connor. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
GoogleVery professional and experienced staff. Andre was very supportive and kind. He was never bothered about my constant calls, he answered all my queries. I would say that I received a 5 star treatment from him.
Mercy · 13 May 2025
★★★★★ 5/5
GoogleJW Wood in Consett are helpful, professional, and every call I made to the team especially to julie she was very friendly.
Linda who showed me around a few properties was lovely and honest.
Thank you to the team
Sav · 30 September 2025
Agent replied · 30 July 2026
We are very grateful for the 5 star review. Wishing you the best from all our Consett team.
★★★★★ 5/5
GoogleI had the pleasure of working with Marie throughout the purchase process. As the purchaser’s solicitor from Muve Conveyancing, I found her to be professional, responsive and proactive at every stage. She kept both the client and us fully …
Sharmila · 19 September 2025
Agent replied · 19 July 2026
Good afternoon,
Thank you for taking the time to share such thoughtful feedback. … More
★★★★★ 5/5
TrustpilotFriendly & Knowledgeable
Great experience! For a first time buyer, trying to buy at a time when interest rates were increasing every 3 months was an added stress to an already overwhelming process, but I couldn't have asked for a better team supporting me than at Balgores, Loughton. They walked me through every step of the way, recommended some fantastic solicitors and brokers, and were constantly ahead of the game to ensure as smooth a sale as possible. Thanks Jack!
Katerina · 25 March 2023
★★★★★ 5/5
GoogleI had an excellent experience with balgores. The team were incredibly friendly, approachable, and professional throughout the entire process. They acted quickly and efficiently, making sure everything was sorted in time for me to move into …
Craig · 16 October 2025
Agent replied · 11 May 2026
Good afternoon,
Thank you so much for your review. … More
★★★★★ 5/5
GoogleAndrew Perry and the rest of the Balgores team have provided us (acting as executors of my late brother-in-law’s estate) with a very friendly, efficient and professional service throughout the sale of the property. When we needed it, his …
Roger · 16 September 2025
Agent replied · 13 May 2026
Good afternoon,
Thank you for taking the time to leave us a review.
Customer service is really important to us, and we pride ourselves on helping … More
★★★★★ 5/5
Google⸻
I had a great experience working with Luke as a letting agent. He was …
Cristina · 16 April 2026
Agent replied · 7 May 2026
Good afternoon,
Thank you so much for your review. We’re delighted to hear that you had such a positive experience with Luke. … More
★★★★★ 5/5
TrustpilotExcellent, Professional Customer Service
I liaised with Donna during my property purchase. Donna was amazing and exactly the type of person you need when purchasing a property. She was always professional, approachable and if I emailed any query to Donna, I would receive a reply straight away or within 24hrs. Donna would always take time to ensure my solicitor and I had all the information we required and if we didn’t, she would ensure that we received this information. Throughout this whole process I trusted Donna to do what she said she would do, and she never disappointed me. I also liaised with Donna’s colleague Such, on a few occasions, who was also very professional and kind. I would always use the Balgores Group if I ever need to sell a property in the future and I would not hesitate to recommend this Estate agent to family or friends.
Trudi · 8 December 2022
★★★★★ 5/5
GoogleHave an amazing experience…👍🏼 …
Jilesh · 6 July 2026
Agent replied · 8 July 2026
Hi Jilesh,
Thank you for your kind feedback. We’re delighted to hear you had such a … More
★★★★★ 5/5
TrustpilotI purchased my home through Balgores…
I purchased my home through Balgores properties and all the staff have been great and very supportive throughout my journey, each and every member of staff have been so helpful and polite right from the beginning till the day of move. My viewing was with Chloe who was very polite and professionally helpful, was so excited when Billy called me that my offer was through because getting a good house at a good price isn’t exactly easy. They go an extra mile and help you with advice and recommendations because it’s not just buying and selling a home it’s a big change in your life. Donna has been so helpful and updating me with the progress It was very stressful for me on the day of move but Donna was just a phone call away. A big Thank you to all team at Balgores
Afshan · 3 December 2022
★★★★★ 5/5
TrustpilotMortgage Brokers - perfect
We purchased our home though Balgores, when doing this they introduced us to their Mortgage brokers, the team there was very helpful and ensure we secured the best deal, fast forward 2 years and remortage time. With the current climate the help secure a extremely good deal before the interest rate rises exploded. From the time we started that to today when the remortgage completed Claire and team have been on top of everything, chasing the law firms and confirming the whole process completed without any issue. Would recommend them to everyone.
Anthony · 2 December 2022
★★★★★ 2/5
TrustpilotUnfortunately decided to use this firm…
Unfortunately decided to use this firm regarding a property sale.
Initially the individual that did the valuation and convinced me to sign on with them was easily accessible,Joe.
Then after a while when I stopped receiving any viewings at all I tried on numerous occasions to get in contact with him but he just completely ignored my calls and messages.
The Brentwood branch are really low on staffing which I only discovered when physically going to the office.
In the future I'll do more research regarding what agents are the best in my local area because it definitely isn't Balgores and Joe completely lacks good customer service.
The commission they charge as well is not competitive.
Bambi · 14 June 2025
★★★★★ 5/5
GoogleJust sold my two bed flat with Balgores - Gravesend, and dealt with Frank Watkins throughout. The service i received was second to none, throughout Frank, was very professional, efficient and understanding to any and all questions queries I had.
I would definitely recommend Balgores because of how Frank dealt with the whole process.
Thanks again.
Marc
M · 22 June 2024
★★★★★ 5/5
Trustpilot5* service
5* serviceDealing with Donna and her team made a difficult move much better. Being in a precarious chain, Donna had her hand on the tiller at all times and liaised with all parties efficiently and effectively, ensuring that progress was made at all times. If ever people wonder why you pay an estate agent, this in my view is where you get your monies worth. Knowing that having someone deal with what I would consider as a disaster is Donna's typical Tuesday is just the reassurance I needed.
Gary · 8 November 2022
★★★★★ 4/5
TrustpilotGreat service from Peter Walker and…
Great service from Peter Walker and Claire.
Peter was the broker for the purchase. He offered excellent service through out the process. He was always available to answer questions and provide support where some elements of the process got challenging. Should I want to sell or purchase another property, I shall be contacting Peter and Claire.
Mercy · 7 July 2024
★★★★★ 5/5
GoogleAndrew from Balgores in Gravesend was fantastic throughout the entire process of selling our property. From the outset, he had a clear plan, secured a buyer quickly, and kept things moving smoothly to completion. He was always available, …
Margaret · 16 September 2025
Agent replied · 13 May 2026
Good morning,
Thank you so much for your kind and detailed review.
It's fantastic to hear how positive your experience of selling your property … More
★★★★★ 5/5
GoogleAbsolutely fantastic service. Staff are honest, friendly, enthusiastic and knowledgeable. They kept me updated at every stage. Can't recommend them enough.
Wendy · 28 February 2026
Agent replied · 30 July 2026
We appreciate your feedback and pleased you had a good experience with the Consett team. We hope we can be of assistance in the future.
★★★★★ 5/5
TrustpilotI honestly don't know how to thank…
I honestly don't know how to thank Peter , absolutely fantastic, it seemed impossible to be able to buy a property but thanks to Him I'm now in my new apartment writing this review, Absolutely brilliant!!! I recommend it I don't think you can find better, even when everything seemed compromised with his great experience Peter has always made sure that things went the right way. I give 5 stars because I can't put a hundred
Giorgio · 16 March 2023
★★★★★ 5/5
GoogleWonderful staff nothing to much bother friendly and helpful lovely 😍 XX …
Joyce · 30 April 2026
Agent replied · 30 July 2026
Thank you for your kind words and for taking the time to give the team this exceptional review
★★★★★ 5/5
GoogleBest agency ever, they made everything so easy and smooth!
Andre is a superstar, thank you so much for the great communication and the amazing care you showed while making my dream come true!
Flower · 13 May 2025
★★★★★ 5/5
GoogleDaniella has been very helpful and supportive. She has guided us with our property on decisions we have made and also found us lovely tenants. It is always a great experience working with Balgores.
Louise · 13 May 2025
★★★★★ 4/5
TrustpilotAs a fist time buyer
As a fist time buyer, purchase your first house is not always the easiest. Although I want to say thank you to Claire, Donna and Peter (mortgage advisor that I would absolutely recommend) for their kindness and their help in this successful project. They always been available for anything we need, it was really good service. Probably we wouldn’t have got our first house in just 4 months without them!!
Beatrice · 30 August 2023
★★★★★ 5/5
TrustpilotThank you Donna Hickey!!
I want to say a massive thank you to Donna Hickey at Balgores Hornchurch. She has been absolutely incredible through the journey of buying my house.Buying a house can be one of the most stressful things one does in their life but if you have someone like Donna it helps incredibly. She truly is an asset to the team and Balgores are very lucky to have her. I know that she did everything in her power to get our house across the line. She's incredibly lovely to speak, compassionate, incredibly patient and supportive! The amount of endless, stressed out phone calls I have made to her and she has always been able to provide reassurance and comfort along with answers as quick as possible! I cannot thank her enough for everything she has done. I actually do think the purchase of my house would have fallen through if it wasn't for her resilience to find a solution.Thank you Donna, you are an absolute star!
Shafi · 21 September 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.