Trusted Agent profile · Gravesham

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Balgores Gravesend Gravesham reviews

★★★★★ Excellent

1,406 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER

Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,406 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

683

Reviews on Google

This office

Trustpilot logo

723

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesham office, from every platform, shown as written. First names only.

5/5

Google

Very helpful, they know their job, recommend.

Kristina · 27 July 2026

Agent replied · 28 July 2026

Hi Kristina, Thank you for your kind feedback. We’re delighted to hear you had such a … More

5/5

Trustpilot

a special thanks to the team that helped us .

We really appreciate the hard work and help the company has provided us with there professional members in the team. we would not have got the chance to get our hands on this property without them. we would especially like to thank Darrel Sackey and his members of team for their hard work and perseverance in getting me and my family a property that we would like to call home. And to go even further beyond, this whole process was complete with in two months, which was outstanding grateful.

Om · 20 May 2023

5/5

Google

Luke showed us around two properties and was very friendly and very helpful!

Rachel · 13 June 2026

Agent replied · 15 June 2026

Hi Rachel, Thank you for your kind feedback. We’re pleased to hear that Luke was very … More

5/5

Trustpilot

We have worked with our agent in the…

We have worked with our agent in the lettings group for a number of years and have been very happy with the level of service we have received. All questions have been responded to promptly in a friendly and professional manner. Furthermore they were very helpful at the end of the contract when the property transferred ownership ensuring everything went smoothly. Thank you.

Elizabeth · 21 January 2026

4/5

Google

Sold my house with Balgores SWF - everyone was always happy to help and we push things with other parties as you would expect.

Greg · 19 March 2026

Agent replied · 19 July 2026

Good afternoon, Thank you for the review. We are glad to hear that you found the South Woodham Ferrers branch so helpful. We will be sure to pass on your feedback. Best wishes, Balgores, South Woodham Ferrers

5/5

Trustpilot

Thanks from Charlotte & Jason

Towards the end of last year we decided to Sell our first home which we had actually purchased through Balgores Basildon 2 years prior, we also Purchased (Again) through Baglores Basildon this time around. Our first home sold for over the asking price within the first week of going live, unfortunately due to some ups and downs we did lose our first buyer, but the team at Balgores pushed on! We are very pleased with the service we received from all the staff at Balgores Basildon, From start to finish the whole team were very polite & professional, and kept us up to date with any changes or delays, we cannot thank them all enough especially for their patience throughout the whole process. (as I don’t feel I was always the easiest of client!) We would also like to say a massive thanks to Sean their in house mortgage broker he held our hands every step or the way and reassured us with any doubts we had, he went through everything step by step and made sure everything was explained to us thoroughly! Highly recommend all of them and will certainly be returning to Balgores (if I have the courage to move again) and will continue to work with Sean for any future mortgage renewals etc! Thanks to all! Charlotte & Jason.

Charlotte · 5 May 2023

5/5

Trustpilot

Thank you Glenn & Claire!

My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!

Emily · 4 May 2023

5/5

Trustpilot

Thank you Glenn & Claire!

My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!

Emily · 4 May 2023

5/5

Trustpilot

Thank you so much to Maria and her team…

Thank you so much to Maria and her team for amazing hard work and support. In a short space of time they processed two mortgage application, with successful outcome. They were extremely helpful, polite and most importantly very proactive. We were getting updates from them as soon as there was a new development and explained everything clearly with great professionalism. The outstanding customer focus is central to everything they do. I will 100% recommend their service to prospective customers.Yes, Balgores has one of the best mortgage broker in their team - Maria Rhule!

Customer · 1 May 2023

5/5

Trustpilot

Dagenham...brilliant Team

I have been with Balgores for two years now. My experience with everyone in the various teams, whether in the Dagenham Branch, or elsewhere, have been very positive. For my most recent experience, as a landlord, id like to thank the Dagenham Team, especially Danny. He has been very prompt, polite, responsive, and eager to help. I reached out to him on Friday evening out of office hours, and he responded. He was helpful in guiding me through the licensing process. Id also like to thank the wider team. There is such positive and collaborative approach to their work. Danny is definitely a 5 star.

Mo · 28 April 2023

5/5

Google

Balgores is a very helpful company for renting in Gravesend. It has extremely helpful, talented, competent, and polite staff. They respect all their customers and are very very helpful to solve any issues or obstacles to rent the house you …

Majid · 16 October 2025

Agent replied · 11 May 2026

Good afternoon, Thank you so much, for your kind review. We're thrilled to hear that your experience renting through our Gravesend … More

5/5

Trustpilot

Balgores Romford are the Best Estate Agents ever

Balgores Romford are quite frankly the best estate agents I have had the pleasure of working with. My review will be extensive and detailed, but to summarise they are dedicated, hard working, diligent, organised, professional and responsive. We struggled with another agent in finding buyers from June 2022 to January 2023, and their buyer pool and due diligence was very poor. I was in contact with the Balgores Branch Manager, Charlie King, who assured me that he could find me a buyer in under a month. Once our property was listed in February 2023, we had a buyer lined up by mid-month. It was astonishing how amazing the team was, their dedicated buyer pool and how quickly we managed to find someone. Marc De La Cruz helped show buyers around our home, and his knowledge and research into the local area was fantastic. Marketing materials were prepared within a few days and our property was listed on nearly every major known website, and we had potential buyers through our door in droves. Once we progressed with the sale, Balgores has an appointed Sales Progressor, Ms Louise Gibson, who is extremely well connected within Havering, very knowledgable about conveyancing and processes, and quite frankly an absolute powerhouse one woman army, with the ability to stay up to date on all her cases, quick to respond to all her messages and emails, and detailed and thorough in her approach. She stays on top of both buyer/seller’s Solicitors, agents, local authorities in a manner I’ve not ever experienced. Louise is strong willed and unyielding in her almost zealot-like drive to obtaining results, in a professional and polite manner, and I cannot sing her praises enough. Charlie King is down to earth, does not present false luring tactics to ensnare potential customers and is a honest hardworking and reliable branch manager who, along with his wider team, provide a stellar service. The sale of our home could not have proceeded as well as it did without Balgores Romford, and we are eternally grateful to Charlie, Marc, Louise and the wider team.

Muhammad · 26 April 2023

5/5

Google

Great team, communicated really well and got the job done.

Brian · 30 June 2026

Agent replied · 30 July 2026

Many thanks for your kind words. We look forward to any assistance we can give you in the future.

5/5

Trustpilot

Having previously used a rubbish…

Having previously used a rubbish company to remortgage, I was quite apprehensive trying again until I met Daniel (early March) through my daughter’s friend. Her description of Daniel was spot on. Excellent, down to earth, cheerily, easy to talk to, a good listener, very patient and knows the business well. Daniel did exactly as promised. The remortgage process was surprisingly quick. I was kept updated. I had some stressful days but I was always reassured. Daniel was always easy to reach. In all SUPERB service. Thank you so much Daniel & Hayley. Caroline (Ilford)

Caroline · 21 April 2023

5/5

Google

Everyone was very helpful, from the initial showing of the apartment along with constant updates and chasing the solicitors for updates and helping with queries. I would recommend them to anyone who asked me.

Ben · 19 December 2025

Agent replied · 19 July 2026

Good afternoon, Thank you for your feedback, we will be sure to pass it on to the team. We appreciate you recommending our service. … More

5/5

Trustpilot

Excellent service once again

This is the second time we have used Michael, Michael initially did our first mortgage 5 years ago and has just assisted with our remortgage. Michael had the difficult job of trying to secure us a good deal, this was challenging especially with the bank of England rising the rates, however Michael managed to find us the best rate at the time. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in 5 years time.

COLIN · 15 April 2023

5/5

Google

Excellent service and support. Balgores, especially Andrew, have kept us informed all the way and helped to nudge the process, when needed, resulting in a timescale of less than 12 weeks from Sale to Completion. Thank you for everything.

Frazer · 13 May 2025

5/5

Trustpilot

Mortgage Adviser: Gemma highly recommended

Brilliant service from the Mortgage Advice Bureau - Gemma Doganca (Mortgage Adviser). Gemma has been by my side for almost a year from viewings and offers through to purchase! She's been a consistent ally throughout (including 2 mortgage applications and offers as the first purchase fell through!) and is highly responsive and incredibly knowledgeable. She is generous with her time and is always proactive and works with your best interests in mind. Her colleague Rohima has also been regularly checking in and helped keep things moving along. Thanks both!

KP · 3 April 2023

5/5

Google

Really helpful and good service from the team

Joseph · 9 July 2026

Agent replied · 30 July 2026

Many thanks for your kind words, we look forward to assisting you in the future.

5/5

Google

A fantastic experience using JW Wood and particularly from Denise Peace, very helpful and professional she made the whole process feel smooth and straightforward. He’s an absolute credit to the agency.

Marcello · 30 December 2025

Agent replied · 30 July 2026

Thank you for your fantastic feedback, Denise will be thrilled to know her professionalism and support made the process smooth and straightforward!

5/5

Google

I have an amazing experience with Andre from Balgores Gravesend in helping us find our new house. Everyone I spoke to on phone was so lovely and very responsive. Getting the house was so smooth and professional from start to finish. Andre …

Fredrica · 16 September 2025

Agent replied · 11 May 2026

Good afternoon, Thank you ever so much for your thoughtful and kind feedback. … More

5/5

Google

We originally put our property on the market last October and it was sold within a week. However, unbeknownst to Jason or Andrew Perry there was an underlying factor affecting our purchasers mortgage. The house then had to go back on the …

Sue · 16 September 2025

Agent replied · 13 May 2026

Good morning, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Gravesend branch. We … More

5/5

Google

Balgores were not an Estate Agent I knew of. But we contacted 4 estate agents, two we knew, one recommended by a trusted source. Then Balgores, who got a good review from an Estate Agent review site. Balgores convinced us that they …

L&L · 16 September 2025

Agent replied · 13 May 2026

Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to our Gravesend branch. We really appreciate … More

5/5

Google

All the guys in the office are just lovely.

Sandra · 30 June 2026

Agent replied · 30 July 2026

Many thanks for your kind words Sandra, we will pass this onto the Consett team and we look forward to assisting you on your property journey in the future.

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Questions about Balgores Gravesend Gravesham

Has Balgores Gravesend won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.

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